RE: Installshield wizard, says that there is another instalation in pr

open the windows task manager and click on the processes tab end any install
program process and then try to install your program again.

Hope this helps

"Jorge" wrote:

> installshield wizard says that there is another intalation in procese, but
> there is no other, there is also, no error number, I restart the computer and
> nothing, doesn't let me install nothing else, how can I cancel that other
> intalation, if i don't even know what it is.
>
> HELP PLEASE
>
> thank you in advance

On Sat, 02 Feb 2008 18:32:01 -0600:

> "Jorge" wrote:
>
>> installshield wizard says that there is another intalation in procese, but
>> there is no other, there is also, no error number, I restart the computer and
>> nothing, doesn't let me install nothing else, how can I cancel that other
>> intalation, if i don't even know what it is.

Restarting the computer would certainly have ended existing installer processes,
so if the same message repeats next time, it might be due to the existence
of some persistent file(s) or registry key(s) which the installer creates,
and takes as evidence that another instance is running.

A Google search will turn up many suggestions,
e.g. search on: installshield another progress

One such (old) suggestion which might eventually lead somewhere:
http://community.macrovision.com/arc...p?t-82938.html

Installshield support seems to have moved to:
http://knowledge.macrovision.com/sel...STALLATION_1_1

Installshield's recommendations may also lead you here:
"Description of the Windows Installer CleanUp Utility"
http://support.microsoft.com/kb/290301

HTH