Microsoft Update & Zone Alarm 7.0

All you have to do is add the necessary outgoing ports in ZoneAlarm Internet
Zone. I added 80, 443, 25, 110 as minimum. Then browsing should magically
continue.

"R. McCarty" wrote:

> Just a little info. Be careful of today's Microsoft Updates on machines
> that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
> Zone Alarm client will block almost every web access with an alert.
> Still investigating and trying the newer 7.0.473 version to see if it will
> rectify the situation.
>
>
>

<hwjgage@gmail.com> wrote in message
news:f7d1237e-acbd-488c-8e23-7cd38d596b4b@8g2000hse.googlegroups.com...
On Jul 9, 1:29 am, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
> No, the issue is caused byZoneAlarm, as explained by a moderator in
> the ZA
> Forum:http://forum.zonelabs.org/zonelabs/b...id=cfg&message...
>
> > If the windowsupdatechanged the usual needed files for
> > networking/internet, then the ZA will not
> > see the changes and continue to use the previously known files and
> > ignore the newer files. Even though
> > the file names and locations are still the same from before, now the
> > file size and checksums no longer
> > match.
>
> This is wholly *** Checkpoint's fault ***, notMicrosoft's.
> Resetting the ZA database in Safe Mode is the recommended fix. Please
> click the ZA Forum URL for the entire fix.
> Setting security to "Medium" is not good practice.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Stephanie wrote:
>
> > "Anthony Buckland" wrote:
>
> >>"R. McCarty" <PcEngWork-NoSp...@mindspring.com> wrote in message
> >>news:%238Mhx7S4IHA.1204@TK2MSFTNGP04.phx.gbl.. .
>
> >>>Just a little info. Be careful of today'sMicrosoftUpdates on machines
> >>>that are usingZoneAlarmFree ( Version 7.0.462 ) after rebooting the
> >>>ZoneAlarmclient will block almost every web access with an alert.
> >>>Still investigating and trying the newer 7.0.473 version to see if it
> >>>will
> >>>rectify the situation.
>
> >>I ran into the problem, and I'm using 7.0.473.000.
> >>It seems a bad idea to implementupdateKB951748 for the
> >>time being, particularly since it shuts you off from this and other
> >>discussions about it.
>
> > I reported this problem earlier on another forum. The problem is with
> > the
> >UpdateKB951748 and not ZoneAlarm. As mention, Internet coonection is
> > re-established on a firewall setting of Medium. Uninstalling theupdate
> > allows you to reset ZA to the highest setting.
>
> > I had thisupdateas a notification (yellow shield) in tray. Since it
> > wouldn't go away, I had to go to theUpdatesite and select 'do not show
> > this
> >update' to get rid of it.
>
> > Will reset for theupdateonce the problem with ZA is fixed. I would be
> > interested to know if thisupdateaffected other firewalls.
>
> > Ron- Hide quoted text -
>
> - Show quoted text -

I've already tried the ZA fix described in the forum and it didn't
work. Has anybody else tried it?

I installed the new basic (free) firewall then installed the ms update.

All works fine here.

Galen

hwjgage@gmail.com wrote:
<snip>
> I've already tried the ZA fix described in the forum and it didn't
> work. Has anybody else tried it?

What fix? Have you looked at
http://download.zonealarm.com/bin/fr...cessIssue.html
lately?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Go to :
http://www.update.microsoft.com/micr....aspx?ln=en-us

and do a check for your updates history (click on link in left pane of your
screen). you will get a list of all the updates you downloaded automatically.

"Big_Al" wrote:

> R. McCarty wrote:
> > Haven't isolated the issue, but Zone Alarm blocking all site activity
> > is the first effect of today's updates that has shown up. Still checking
> > to see if I can figure out what is going on.
> >
> > "noone" <noone@yahoo.com> wrote in message
> > news:3tPck.17362$Ri.8056@flpi146.ffdc.sbc.com...
> >> Not convinced it's ZA that's the problem which is why I asked about
> >> KB951748.
> >>
> >>
> >> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> >> news:%238Mhx7S4IHA.1204@TK2MSFTNGP04.phx.gbl...
> >>> Just a little info. Be careful of today's Microsoft Updates on machines
> >>> that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
> >>> Zone Alarm client will block almost every web access with an alert.
> >>> Still investigating and trying the newer 7.0.473 version to see if it
> >>> will
> >>> rectify the situation.
> >>>
> >>
> >
> >
> I can't find reference to the KB article in MS? And I've got updates
> turned on and it's not offered. But I have ZoneAlarm free 7.0.470.
> So I'm interested how you got the update? And of course your
> investigation.
>

My insternet providerTech support suggested that I call ZoneAlarm for this
issue (1-877-365-9663) however, I kept receiving a recording to the effect
of: "try to call at a later time"

The only way for me to access my e-mail is by disabling (shutting down)
ZoneAlarm. In doing so, my NortonAV gives me a message that
Internet/advanced Firewall : At Risk.
Maybe it's wise to uninstall KB951748

"swassociates" wrote:

> I've experienced the same problem. I also posted the problem on the ZoneAlarm
> website.
>
>
>
>
> "R. McCarty" wrote:
>
> > Just a little info. Be careful of today's Microsoft Updates on machines
> > that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
> > Zone Alarm client will block almost every web access with an alert.
> > Still investigating and trying the newer 7.0.473 version to see if it will
> > rectify the situation.
> >
> >
> >

I don't have Zone Alarm installed and this update freezes my access to
internet and to my Outlook for email.

"noone" wrote:

> Not convinced it's ZA that's the problem which is why I asked about
> KB951748.
>
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:%238Mhx7S4IHA.1204@TK2MSFTNGP04.phx.gbl...
> > Just a little info. Be careful of today's Microsoft Updates on machines
> > that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
> > Zone Alarm client will block almost every web access with an alert.
> > Still investigating and trying the newer 7.0.473 version to see if it will
> > rectify the situation.
> >
>
>
>

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
(revised multiple times since release on 08 July 2008)
http://download.zonealarm.com/bin/fr...cessIssue.html

NB: Do NOT use Option #2 if at all possible! The vulnerability addressed by
KB951748 *is* a big deal! See
http://blog.washingtonpost.com/secur...et_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/fir...ge/results.php

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

HB wrote:
> My insternet providerTech support suggested that I call ZoneAlarm for this
> issue (1-877-365-9663) however, I kept receiving a recording to the effect
> of: "try to call at a later time"
>
> The only way for me to access my e-mail is by disabling (shutting down)
> ZoneAlarm. In doing so, my NortonAV gives me a message that
> Internet/advanced Firewall : At Risk.
> Maybe it's wise to uninstall KB951748
>
> "swassociates" wrote:
>
>> I've experienced the same problem. I also posted the problem on the
>> ZoneAlarm website.
>>
>>
>>
>>
>> "R. McCarty" wrote:
>>
>>> Just a little info. Be careful of today's Microsoft Updates on machines
>>> that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
>>> Zone Alarm client will block almost every web access with an alert.
>>> Still investigating and trying the newer 7.0.473 version to see if it
>>> will
>>> rectify the situation.

"R. McCarty" wrote:

> Just a little info. Be careful of today's Microsoft Updates on machines
> that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
> Zone Alarm client will block almost every web access with an alert.
> Still investigating and trying the newer 7.0.473 version to see if it will
> rectify the situation.

Just ran into the same issue myself. Workaround is to downgrade security
from High to Medium for Internet Zone.

FYI, It's all over ZoneAlarm's home page. Check out the link

http://download.zonealarm.com/bin/fr...cessIssue.html

They have updated versions of their software that will fix the issue.

Regards

hello, I have the same issue as everyone else because I'm running zone alarm
as well. I went to add/remove programs and can't find it to uninstall it.
Does anyone have a suggestion? thanks

"R. McCarty" wrote:

> The issue is with KB951748. It's advisable to unselect it as part of the
> 5 updates available today or uninstall if already applied. ( IF your PC
> is using Zone Alarm ).
>
> Cannot say if the hotfix causes issues on PC's that do not have Zone
> Alarm installed.
>
> "swassociates" <swassociates@discussions.microsoft.com> wrote in message
> news:B34288EA-000B-43D7-A7DC-93DC93C8BE4E@microsoft.com...
> > I've experienced the same problem. I also posted the problem on the
> > ZoneAlarm
> > website.
> >
> >
> >
> >
> > "R. McCarty" wrote:
> >
> >> Just a little info. Be careful of today's Microsoft Updates on machines
> >> that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
> >> Zone Alarm client will block almost every web access with an alert.
> >> Still investigating and trying the newer 7.0.473 version to see if it
> >> will
> >> rectify the situation.
> >>
> >>
> >>
>
>
>

On Tue, 8 Jul 2008 19:49:49 -0700, Anthony Buckland wrote:

> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:eptIcMW4IHA.4492@TK2MSFTNGP04.phx.gbl...
>> Did you read what the Moderator on the Zone Alarm Forum posted ?
>> Do you understand that Zone Alarm is at fault for not recognizing the
>> differing file sizes and checksums ?
>> There is NO issue with the update except on systems with Zone Alarm
>> installed. Does that tell you anything ?
>>
> ...
>
> I appreciate your consistency, MG, but what it tells a number
> of us is that Microsoft issued an update safe on only
> some systems, namely those whose users had not opted to
> use ZoneAlarm as their AV. If it had been safe only on all
> machines except Dells, or all machines without WordPerfect
> installed, or all systems which use Outlook Express for
> mail, would you still say there was no issue?

do your homework.

http://securosis.com/2008/07/08/dan-...atch-released/

Quote:

Mr. Kaminsky immediately reported the issue to major authorities, including
the United States Computer Emergency Response Team (part of the Department
of Homeland Security), and began working on a coordinated fix. Engineers
from *major technology vendors* around the world converged on the Microsoft
campus in March to coordinate their response. All of the vendors began
repairing their products and agreed that a synchronized release, on a
single day, would minimize the risk that malicious individuals could figure
out the vulnerability before all vendors were able to offer secure versions
of their products.