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boot issues

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  #1 (permalink)  
Old 07-08-2008, 08:09 PM
traumajohn
 
Posts: n/a
boot issues
I have xp home on a Dell laptop. I downloaded an mp3 update and the laptop
went to the famous Microsoft blue screen. I tried to reboot and got the same.
I tried to go to safe mode almost logged all the way in and got the blue
screen. I tried to go to safemode command prompt and got the same and tried
last known good config and got the same. I tried to use the Windows cd and
boot into the repair utility and got there but when I got there it said drive
not valid. I went to the map utility and it shows...
? fat16 32mb partition 1
? 28576 partition 2
D cdrom.
What does this mean? Do I have to repait the registry? If so how and if not
please help.
Thanks,
John
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  #2 (permalink)  
Old 07-08-2008, 09:22 PM
Pegasus \(MVP\)
 
Posts: n/a
Re: boot issues

"traumajohn" <traumajohn@discussions.microsoft.com> wrote in message
news:07629111-EF78-4CE9-8578-2BB983F0596B@microsoft.com...
>I have xp home on a Dell laptop. I downloaded an mp3 update and the laptop
> went to the famous Microsoft blue screen. I tried to reboot and got the
> same.
> I tried to go to safe mode almost logged all the way in and got the blue
> screen. I tried to go to safemode command prompt and got the same and
> tried
> last known good config and got the same. I tried to use the Windows cd and
> boot into the repair utility and got there but when I got there it said
> drive
> not valid. I went to the map utility and it shows...
> ? fat16 32mb partition 1
> ? 28576 partition 2
> D cdrom.
> What does this mean? Do I have to repait the registry? If so how and if
> not
> please help.
> Thanks,
> John


If the MP3 update is responsible then it's time to perform a manual
System Restore: http://support.microsoft.com/kb/307545. However,
if your file system is damaged then you will have to reload Windows
or perhaps even replace the hard disk.


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  #3 (permalink)  
Old 07-08-2008, 09:51 PM
traumajohn
 
Posts: n/a
Re: boot issues
Thank you Pegasus.
I will give it a try right now and get back.
John

"Pegasus (MVP)" wrote:

>
> "traumajohn" <traumajohn@discussions.microsoft.com> wrote in message
> news:07629111-EF78-4CE9-8578-2BB983F0596B@microsoft.com...
> >I have xp home on a Dell laptop. I downloaded an mp3 update and the laptop
> > went to the famous Microsoft blue screen. I tried to reboot and got the
> > same.
> > I tried to go to safe mode almost logged all the way in and got the blue
> > screen. I tried to go to safemode command prompt and got the same and
> > tried
> > last known good config and got the same. I tried to use the Windows cd and
> > boot into the repair utility and got there but when I got there it said
> > drive
> > not valid. I went to the map utility and it shows...
> > ? fat16 32mb partition 1
> > ? 28576 partition 2
> > D cdrom.
> > What does this mean? Do I have to repait the registry? If so how and if
> > not
> > please help.
> > Thanks,
> > John

>
> If the MP3 update is responsible then it's time to perform a manual
> System Restore: http://support.microsoft.com/kb/307545. However,
> if your file system is damaged then you will have to reload Windows
> or perhaps even replace the hard disk.
>
>
>

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  #4 (permalink)  
Old 07-09-2008, 01:05 AM
traumajohn
 
Posts: n/a
Re: boot issues
Okay I am back. I attempted to do the manual registry repair and when I
entered md tmp at teh c:\ prompt, I got the message "the path or file
specified is not valid". When I looked at the map of the pc in the repair
area I saw question marks for the c drive in stead of letters.
Thanks,
John

"Pegasus (MVP)" wrote:

>
> "traumajohn" <traumajohn@discussions.microsoft.com> wrote in message
> news:07629111-EF78-4CE9-8578-2BB983F0596B@microsoft.com...
> >I have xp home on a Dell laptop. I downloaded an mp3 update and the laptop
> > went to the famous Microsoft blue screen. I tried to reboot and got the
> > same.
> > I tried to go to safe mode almost logged all the way in and got the blue
> > screen. I tried to go to safemode command prompt and got the same and
> > tried
> > last known good config and got the same. I tried to use the Windows cd and
> > boot into the repair utility and got there but when I got there it said
> > drive
> > not valid. I went to the map utility and it shows...
> > ? fat16 32mb partition 1
> > ? 28576 partition 2
> > D cdrom.
> > What does this mean? Do I have to repait the registry? If so how and if
> > not
> > please help.
> > Thanks,
> > John

>
> If the MP3 update is responsible then it's time to perform a manual
> System Restore: http://support.microsoft.com/kb/307545. However,
> if your file system is damaged then you will have to reload Windows
> or perhaps even replace the hard disk.
>
>
>

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  #5 (permalink)  
Old 07-09-2008, 09:45 AM
Pegasus \(MVP\)
 
Posts: n/a
Re: boot issues
Your report suggests that the file system is damaged. If this was my
machine then I would remove the hard disk, put it into a 2.5" USB
disk case and connect it to some other WinXP PC in order to
examine it.


"traumajohn" <traumajohn@discussions.microsoft.com> wrote in message
news:602AD4E2-E2D3-472B-91B1-2BB233F62BA6@microsoft.com...
> Okay I am back. I attempted to do the manual registry repair and when I
> entered md tmp at teh c:\ prompt, I got the message "the path or file
> specified is not valid". When I looked at the map of the pc in the repair
> area I saw question marks for the c drive in stead of letters.
> Thanks,
> John
>
> "Pegasus (MVP)" wrote:
>
>>
>> "traumajohn" <traumajohn@discussions.microsoft.com> wrote in message
>> news:07629111-EF78-4CE9-8578-2BB983F0596B@microsoft.com...
>> >I have xp home on a Dell laptop. I downloaded an mp3 update and the
>> >laptop
>> > went to the famous Microsoft blue screen. I tried to reboot and got the
>> > same.
>> > I tried to go to safe mode almost logged all the way in and got the
>> > blue
>> > screen. I tried to go to safemode command prompt and got the same and
>> > tried
>> > last known good config and got the same. I tried to use the Windows cd
>> > and
>> > boot into the repair utility and got there but when I got there it said
>> > drive
>> > not valid. I went to the map utility and it shows...
>> > ? fat16 32mb partition 1
>> > ? 28576 partition 2
>> > D cdrom.
>> > What does this mean? Do I have to repait the registry? If so how and if
>> > not
>> > please help.
>> > Thanks,
>> > John

>>
>> If the MP3 update is responsible then it's time to perform a manual
>> System Restore: http://support.microsoft.com/kb/307545. However,
>> if your file system is damaged then you will have to reload Windows
>> or perhaps even replace the hard disk.
>>
>>
>>



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