KB951748 security update blocked my internet completely today. Grrr

My internet was blocked completely by the last security update....
yesterday, I was fine....

I have 3 pc's on a home network, all on xp...

2 of them, I let update with the latest offering from ms... the security
update KB951748...

then I lost all connectivy to the net via my router upon reboot, except for
the pc I didn't update...

pc number 2, I recovered via system restore, back to yesterday... all became
fine again...


with my main pc, I had not any restore points.... so had to remove the
update via 'add/remove' which then killed off 2 programs after uninstalling,
which I then had to reinstall.... yawn....

after removing KB951748, my internet connection came back to me, like a
faithful dog, no probs... phew....



is there a way to install this update & adjust it so internet stays working,
or....
should this update be avoided altoogether...???????

"Charles Lee" <No_Spam@for.me> wrote in message
news:Or85iVb4IHA.4488@TK2MSFTNGP03.phx.gbl...
| My internet was blocked completely by the last security update....
| yesterday, I was fine....
|
| I have 3 pc's on a home network, all on xp...
|
| 2 of them, I let update with the latest offering from ms... the security
| update KB951748...
|
| then I lost all connectivy to the net via my router upon reboot, except for
| the pc I didn't update...
|
| pc number 2, I recovered via system restore, back to yesterday... all became
| fine again...
|
|
| with my main pc, I had not any restore points.... so had to remove the
| update via 'add/remove' which then killed off 2 programs after uninstalling,
| which I then had to reinstall.... yawn....
|
| after removing KB951748, my internet connection came back to me, like a
| faithful dog, no probs... phew....
|
|
|
| is there a way to install this update & adjust it so internet stays working,
| or....
| should this update be avoided altoogether...???????
|


If you're using ZA - you should read this -

Zone Alarm & KB951748 Workaround:
http://forum.zonelabs.org/zonelabs/b...ssage.id=52727



xposted to the Windows Update Newsgroup for your convenience.




--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

as it happens, I am using ZA security suite...

many thanks for the quick response...

best I certainly give it a go, thats as soon as my head clears from this
last mind-game... haa...



"TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
news:%23mcxtab4IHA.4340@TK2MSFTNGP06.phx.gbl...
>
>
> "Charles Lee" <No_Spam@for.me> wrote in message
> news:Or85iVb4IHA.4488@TK2MSFTNGP03.phx.gbl...
> | My internet was blocked completely by the last security update....
> | yesterday, I was fine....
> |
> | I have 3 pc's on a home network, all on xp...
> |
> | 2 of them, I let update with the latest offering from ms... the security
> | update KB951748...
> |
> | then I lost all connectivy to the net via my router upon reboot, except
> for
> | the pc I didn't update...
> |
> | pc number 2, I recovered via system restore, back to yesterday... all
> became
> | fine again...
> |
> |
> | with my main pc, I had not any restore points.... so had to remove the
> | update via 'add/remove' which then killed off 2 programs after
> uninstalling,
> | which I then had to reinstall.... yawn....
> |
> | after removing KB951748, my internet connection came back to me, like a
> | faithful dog, no probs... phew....
> |
> |
> |
> | is there a way to install this update & adjust it so internet stays
> working,
> | or....
> | should this update be avoided altoogether...???????
> |
>
>
> If you're using ZA - you should read this -
>
> Zone Alarm & KB951748 Workaround:
> http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
>
>
>
> xposted to the Windows Update Newsgroup for your convenience.
>
>
>
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>

"TaurArian" wrote:

> | is there a way to install this update & adjust it so internet stays working,
> | or....
> | should this update be avoided altoogether...???????
> |

If you're not quite up to do the suggested work around, TaurArian, you can
set ZoneAlarm to "Medium" security instead of "High". You should be able to
connect okay on Medium.

Or you can leave KB951748 uninstalled, keep the ZoneAlarm High settings and
wait for a patch, fix or update to be issued for this bug.

best wishes.

>
> If you're using ZA - you should read this -
>
> Zone Alarm & KB951748 Workaround:
> http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
>
>
>
> xposted to the Windows Update Newsgroup for your convenience.
>
>
>
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
>

I had this Internet blockage problem today as well. Removed the update and
connection was restored.
Thing is, I dont have ZoneAlarm running on my machine.
Unless it also effects corporate network devices further up the change.

Rgds
Peter

"Charles Lee" wrote:

> as it happens, I am using ZA security suite...
>
> many thanks for the quick response...
>
> best I certainly give it a go, thats as soon as my head clears from this
> last mind-game... haa...
>
>
>
> "TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
> news:%23mcxtab4IHA.4340@TK2MSFTNGP06.phx.gbl...
> >
> >
> > "Charles Lee" <No_Spam@for.me> wrote in message
> > news:Or85iVb4IHA.4488@TK2MSFTNGP03.phx.gbl...
> > | My internet was blocked completely by the last security update....
> > | yesterday, I was fine....
> > |
> > | I have 3 pc's on a home network, all on xp...
> > |
> > | 2 of them, I let update with the latest offering from ms... the security
> > | update KB951748...
> > |
> > | then I lost all connectivy to the net via my router upon reboot, except
> > for
> > | the pc I didn't update...
> > |
> > | pc number 2, I recovered via system restore, back to yesterday... all
> > became
> > | fine again...
> > |
> > |
> > | with my main pc, I had not any restore points.... so had to remove the
> > | update via 'add/remove' which then killed off 2 programs after
> > uninstalling,
> > | which I then had to reinstall.... yawn....
> > |
> > | after removing KB951748, my internet connection came back to me, like a
> > | faithful dog, no probs... phew....
> > |
> > |
> > |
> > | is there a way to install this update & adjust it so internet stays
> > working,
> > | or....
> > | should this update be avoided altoogether...???????
> > |
> >
> >
> > If you're using ZA - you should read this -
> >
> > Zone Alarm & KB951748 Workaround:
> > http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
> >
> >
> >
> > xposted to the Windows Update Newsgroup for your convenience.
> >
> >
> >
> >
> > --
> >
> > TaurArian [MVP] 2005-2009 - Update Services
> > http://taurarian.mvps.org
> > ======================================
> > How to ask a question: http://support.microsoft.com/kb/555375
> > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >
> >
>
>
>

Roger Overunder wrote:
> TaurArian wrote:
> > Charles Lee wrote:
> > > My internet was blocked completely by the last security update....
> > > yesterday, I was fine....
> > > ...after removing KB951748, my internet connection came back....
> > If you're using ZA - you should read this -
> > Zone Alarm & KB951748 Workaround:
http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
> ...you can set ZoneAlarm to "Medium" security...
> Or you can leave KB951748 uninstalled, keep the ZoneAlarm High
> settings and wait for a patch, fix or update to be issued for this bug.



After a download (set automatically) of KB951748 and KB890830 this morning,
my Free Download Manager failed: the active item (the file set to be
downloaded) was highlighted on the Control Console with an orange arrow as
usual but there was no activity to follow. The whole morning was spent in
an attempt to track down the fault. Eventually I had to resort to a System
Restore recovery. Thank goodness, someone has reported the same (I also use
ZoneAlarm). So, it appears that the culprit was KB951748 then.

The corrective measure as advised in the link is just too involved. Thanks
to TaurArian all the same. I'll wait for a fix from Microsoft, meanwhile my
ZoneAlarm is set to "Medium" security.

I must add I was surprised that happened, viz. there was inadequate
compatibility checking with popular installed software. Microsoft have been
very good in their updates in recent years, or more precisely after SP2.

--
Lin Chung.
[Paste ntlworld over the Water Margin to send a private e-mail.]

Lin Chung wrote:
> Roger Overunder wrote:
>> TaurArian wrote:
>> > Charles Lee wrote:
>> > > My internet was blocked completely by the last security update....
>> > > yesterday, I was fine....
>> > > ...after removing KB951748, my internet connection came back....
>> > If you're using ZA - you should read this -
>> > Zone Alarm & KB951748 Workaround:
> http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
>> ...you can set ZoneAlarm to "Medium" security...
>> Or you can leave KB951748 uninstalled, keep the ZoneAlarm High
>> settings and wait for a patch, fix or update to be issued for this bug.
> ...The corrective measure as advised in the link is just too involved.
> Thanks
> to TaurArian all the same. I'll wait for a fix from Microsoft, meanwhile
> my
> ZoneAlarm is set to "Medium" security.



Sorry, I mean I'll wait for the fix and leave ZoneAlarm intact!

--
Lin Chung.
[Paste ntlworld over the Water Margin to send a private e-mail.]

Thank you!!!! I thought I'd awakened this morning to the computer Twilight
Zone!! I couldn't believe that all 4 PCs would die overnight. I agree that,
while I'm not afraid of computers, the suggested work-around is just too
involved, and I'd have to do it 4 times. Luckily my laptop doesn't have Zone
Alarm on it, so I was able to log in just fine and found the suggestion about
the ZA reset to "medium." That suggestion worked like a charm!! All PCs are
up and running and updating as they should.

I also went in and changed the update settings on all of the machines to
download updates, but not to automatically load them. [I'll do it.]

Leave it to Microsoft to leave out a major plug-in to fix compatibility with
a very widely-used piece of software!!


As previously stated, I hope a ne

"Lin Chung" wrote:

> Roger Overunder wrote:
> > TaurArian wrote:
> > > Charles Lee wrote:
> > > > My internet was blocked completely by the last security update....
> > > > yesterday, I was fine....
> > > > ...after removing KB951748, my internet connection came back....
> > > If you're using ZA - you should read this -
> > > Zone Alarm & KB951748 Workaround:
> http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
> > ...you can set ZoneAlarm to "Medium" security...
> > Or you can leave KB951748 uninstalled, keep the ZoneAlarm High
> > settings and wait for a patch, fix or update to be issued for this bug.
>
>
>
> After a download (set automatically) of KB951748 and KB890830 this morning,
> my Free Download Manager failed: the active item (the file set to be
> downloaded) was highlighted on the Control Console with an orange arrow as
> usual but there was no activity to follow. The whole morning was spent in
> an attempt to track down the fault. Eventually I had to resort to a System
> Restore recovery. Thank goodness, someone has reported the same (I also use
> ZoneAlarm). So, it appears that the culprit was KB951748 then.
>
> The corrective measure as advised in the link is just too involved. Thanks
> to TaurArian all the same. I'll wait for a fix from Microsoft, meanwhile my
> ZoneAlarm is set to "Medium" security.
>
> I must add I was surprised that happened, viz. there was inadequate
> compatibility checking with popular installed software. Microsoft have been
> very good in their updates in recent years, or more precisely after SP2.
>
> --
> Lin Chung.
> [Paste ntlworld over the Water Margin to send a private e-mail.]
>
>
>
>
>
>
>
>
>

Lin Chung wrote:
Sorry, I mean I'll wait for the fix and leave ZoneAlarm intact!
==============

That was my choice too, Lin Chung. To use those settings and wait a few days
for MS/ZoneAlarm to figure out how to solve the problem.

"Victoria V." wrote:
I thought I'd awakened this morning to the computer Twilight
Zone!!"

Yeah, not the best way to start one's morn! Even if you're a Rod Serling
fan!


"I also went in and changed the update settings on all of the machines to
download updates, but not to automatically load them. [I'll do it.]"

I think that's the only way to go.

Even better is to go the Update page when you get update notice and do the
downloading from there 'cause you can get a better idea of what's what & see
your download history, including the ones you just downloaded. That way you
know the names of the little guys you just downloaded and have an idea of
which one might be the culprit in a similiar situation.