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Problem with web links

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  #1 (permalink)  
Old 08-31-2008, 12:39 PM
Jeff Stanton
 
Posts: n/a
Problem with web links
Lately, when I attempt to go to a web link embedded in an email, Outlook
Express locks up. When I use Task Manager to get out, OE closes and the
computer locks up, requiring a restart. Going to a link by any other means
causes no problem. Any ideas?

Jeff Stanton



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  #2 (permalink)  
Old 08-31-2008, 01:21 PM
nass
 
Posts: n/a
RE: Problem with web links


"Jeff Stanton" wrote:

> Lately, when I attempt to go to a web link embedded in an email, Outlook
> Express locks up. When I use Task Manager to get out, OE closes and the
> computer locks up, requiring a restart. Going to a link by any other means
> causes no problem. Any ideas?
>
> Jeff Stanton


Open a run command and type these two commands:
regsvr32 urlmon.dll
regsvr32 ole32.dll
Reboot your machine, does it help?

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on Advanced Tab and then click Reset Web Settings Button ( Note if you
have IE6 it will be under Programs Tab).
Make sure the machine malware free and Virus free by scanning.

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
Scan for malware from here:

http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
HTH
nass
---
http://www.nasstec.co.uk


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