"Send to" doesn't open e-mail form

I originally thought this might be an Outlook problem, but I've since decided
that there may be an Windows XP setting preventing me from right clicking a
file and using "Send to - Mail Recipient". I'm using Windows XP Professional,
Office 2003 and Outlook is set as my default mail program (Unless Windows
Live Messenger hijacked it without leaving traces.) When I click on a picture
I get the "resize" dialog box, but no e-mail form ever opens up. When I click
on a text file, no e-mail form shows up. have switched between Outlook's
default mail form and using Word 2003 as the default editor, and neither
chice makes any difference; I still don't get the form.

I have never run across this problem before, and any help would be
appreciated. Thanks,

Mike
--
"The mind is quicker than you think!"

Reassert OL as the default Mail Client. See
http://www.slipstick.com/config/defaultmailer.htm

Also make sure it's the default for Mail in Set Program Access and Defaults.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mike Burke wrote:
> I originally thought this might be an Outlook problem, but I've since
> decided that there may be an Windows XP setting preventing me from right
> clicking a file and using "Send to - Mail Recipient". I'm using Windows XP
> Professional, Office 2003 and Outlook is set as my default mail program
> (Unless Windows Live Messenger hijacked it without leaving traces.) When I
> click on a picture I get the "resize" dialog box, but no e-mail form ever
> opens up. When I click on a text file, no e-mail form shows up. have
> switched between Outlook's default mail form and using Word 2003 as the
> default editor, and neither chice makes any difference; I still don't get
> the form.
>
> I have never run across this problem before, and any help would be
> appreciated. Thanks,
>
> Mike

I had already done these actions, but thanks for the suggestions.

Actually, running the process monitor from Sysinternals showes that Outlook
and Word are trying to open:

100689 2:17:47.3754771
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100690 2:17:47.3754871
PM MioNet.exe 1876 RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS Desired Access: Read
100691 2:17:47.3755377
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4, Data:
00 00 00 00
100692 2:17:47.3755475
PM MioNet.exe 1876 RegQueryValue HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Logon User Name SUCCESS Type: REG_SZ, Length: 14, Data: Shelly
100693 2:17:47.3755740
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4, Data:
00 00 00 00
100694 2:17:47.3755847
PM MioNet.exe 1876 RegCloseKey HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS
100695 2:17:47.3756007
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100696 2:17:47.3756228
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys
100697 2:17:47.3756429
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys
100698 2:17:47.3756646
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100699 2:17:47.3756884
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10, Data:
01 00 00 00 02 00 00 00 33 00
100700 2:17:47.3757042
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10, Data:
01 00 00 00 02 00 00 00 33 00
100701 2:17:47.3757223
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100702 2:17:47.3757370
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys
100703 2:17:47.3757523
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys

I get a single entry for Word and then nothing. I thought it might be Google
Destop, but I uninstalled GD and I have the same problem.

I will run processmon on a working sytem and compare the outputs, but I was
hoping some genius in this group had a possible solution based on similar
experiences.

Thanks,

Mike
--
"The mind is quicker than you think!"


"PA Bear [MS MVP]" wrote:

> Reassert OL as the default Mail Client. See
> http://www.slipstick.com/config/defaultmailer.htm
>
> Also make sure it's the default for Mail in Set Program Access and Defaults.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Mike Burke wrote:
> > I originally thought this might be an Outlook problem, but I've since
> > decided that there may be an Windows XP setting preventing me from right
> > clicking a file and using "Send to - Mail Recipient". I'm using Windows XP
> > Professional, Office 2003 and Outlook is set as my default mail program
> > (Unless Windows Live Messenger hijacked it without leaving traces.) When I
> > click on a picture I get the "resize" dialog box, but no e-mail form ever
> > opens up. When I click on a text file, no e-mail form shows up. have
> > switched between Outlook's default mail form and using Word 2003 as the
> > default editor, and neither chice makes any difference; I still don't get
> > the form.
> >
> > I have never run across this problem before, and any help would be
> > appreciated. Thanks,
> >
> > Mike
>
>

Forwarded to OL General via crosspost.

[By any chance have you ever installed Windows Live Mail and then decided
against using it?]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsof...utlook.general
news://msnews.microsoft.com/microsof....configuration
news://msnews.microsoft.com/microsof...tlook.contacts
news://msnews.microsoft.com/microsof...k.installation
news://msnews.microsoft.com/microsof...utlook.interop
news://msnews.microsoft.com/microsof...tlook.printing
news://msnews.microsoft.com/microsof...ic.outlook.bcm
news://msnews.microsoft.com/microsof...ic.outlook.fax
news://msnews.microsoft.com/microsof...program_addins
news://msnews.microsoft.com/microsof....program_forms
news://msnews.microsoft.com/microsof...ok.program_vba
news://msnews.microsoft.com/microsof...ok.teamfolders
news://msnews.microsoft.com/microsof...thirdpartyutil
--
~PA Bear

Mike Burke wrote:
> I had already done these actions, but thanks for the suggestions.
>
> Actually, running the process monitor from Sysinternals showes that
> Outlook
> and Word are trying to open:
>
> 100689 2:17:47.3754771
> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
> Desktop\Preferences SUCCESS Desired Access: Read
> 100690 2:17:47.3754871
> PM MioNet.exe 1876 RegOpenKey
> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS Desired
> Access: Read 100691 2:17:47.3755377
> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
> Data:
> 00 00 00 00
> 100692 2:17:47.3755475
> PM MioNet.exe 1876 RegQueryValue
> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Logon User Name
> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
> Data:
> 00 00 00 00
> 100694 2:17:47.3755847
> PM MioNet.exe 1876 RegCloseKey
> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS 100695
> 2:17:47.3756007
> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
> Desktop\Preferences SUCCESS
> 100696 2:17:47.3756228
> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
> Value,
> Enumerate Sub Keys
> 100697 2:17:47.3756429
> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
> Value,
> Enumerate Sub Keys
> 100698 2:17:47.3756646
> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
> Desktop\Preferences SUCCESS Desired Access: Read
> 100699 2:17:47.3756884
> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
> Data:
> 01 00 00 00 02 00 00 00 33 00
> 100700 2:17:47.3757042
> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
> Data:
> 01 00 00 00 02 00 00 00 33 00
> 100701 2:17:47.3757223
> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
> Desktop\Preferences SUCCESS
> 100702 2:17:47.3757370
> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
> Value,
> Enumerate Sub Keys
> 100703 2:17:47.3757523
> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
> Value,
> Enumerate Sub Keys
>
> I get a single entry for Word and then nothing. I thought it might be
> Google
> Destop, but I uninstalled GD and I have the same problem.
>
> I will run processmon on a working sytem and compare the outputs, but I
> was
> hoping some genius in this group had a possible solution based on similar
> experiences.
>
> Thanks,
>
> Mike
>
>> Reassert OL as the default Mail Client. See
>> http://www.slipstick.com/config/defaultmailer.htm
>>
>> Also make sure it's the default for Mail in Set Program Access and
>> Defaults. --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Mike Burke wrote:
>>> I originally thought this might be an Outlook problem, but I've since
>>> decided that there may be an Windows XP setting preventing me from right
>>> clicking a file and using "Send to - Mail Recipient". I'm using Windows
>>> XP
>>> Professional, Office 2003 and Outlook is set as my default mail program
>>> (Unless Windows Live Messenger hijacked it without leaving traces.) When
>>> I
>>> click on a picture I get the "resize" dialog box, but no e-mail form
>>> ever
>>> opens up. When I click on a text file, no e-mail form shows up. have
>>> switched between Outlook's default mail form and using Word 2003 as the
>>> default editor, and neither chice makes any difference; I still don't
>>> get
>>> the form.
>>>
>>> I have never run across this problem before, and any help would be
>>> appreciated. Thanks,
>>>
>>> Mike

It looks like Live mail is, in fact, installed on this system. Is this a
known issue? I didn't see anything on when I searched.

Mike
--
"The mind is quicker than you think!"


"PA Bear [MS MVP]" wrote:

> Forwarded to OL General via crosspost.
>
> [By any chance have you ever installed Windows Live Mail and then decided
> against using it?]
>
> Outlook-specific newsgroups include:
>
> news://msnews.microsoft.com/microsof...utlook.general
> news://msnews.microsoft.com/microsof....configuration
> news://msnews.microsoft.com/microsof...tlook.contacts
> news://msnews.microsoft.com/microsof...k.installation
> news://msnews.microsoft.com/microsof...utlook.interop
> news://msnews.microsoft.com/microsof...tlook.printing
> news://msnews.microsoft.com/microsof...ic.outlook.bcm
> news://msnews.microsoft.com/microsof...ic.outlook.fax
> news://msnews.microsoft.com/microsof...program_addins
> news://msnews.microsoft.com/microsof....program_forms
> news://msnews.microsoft.com/microsof...ok.program_vba
> news://msnews.microsoft.com/microsof...ok.teamfolders
> news://msnews.microsoft.com/microsof...thirdpartyutil
> --
> ~PA Bear
>
> Mike Burke wrote:
> > I had already done these actions, but thanks for the suggestions.
> >
> > Actually, running the process monitor from Sysinternals showes that
> > Outlook
> > and Word are trying to open:
> >
> > 100689 2:17:47.3754771
> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
> > Desktop\Preferences SUCCESS Desired Access: Read
> > 100690 2:17:47.3754871
> > PM MioNet.exe 1876 RegOpenKey
> > HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS Desired
> > Access: Read 100691 2:17:47.3755377
> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> > Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
> > Data:
> > 00 00 00 00
> > 100692 2:17:47.3755475
> > PM MioNet.exe 1876 RegQueryValue
> > HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Logon User Name
> > SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> > Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
> > Data:
> > 00 00 00 00
> > 100694 2:17:47.3755847
> > PM MioNet.exe 1876 RegCloseKey
> > HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS 100695
> > 2:17:47.3756007
> > PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
> > Desktop\Preferences SUCCESS
> > 100696 2:17:47.3756228
> > PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
> > Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
> > Value,
> > Enumerate Sub Keys
> > 100697 2:17:47.3756429
> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
> > Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
> > Value,
> > Enumerate Sub Keys
> > 100698 2:17:47.3756646
> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
> > Desktop\Preferences SUCCESS Desired Access: Read
> > 100699 2:17:47.3756884
> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> > Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
> > Data:
> > 01 00 00 00 02 00 00 00 33 00
> > 100700 2:17:47.3757042
> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> > Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
> > Data:
> > 01 00 00 00 02 00 00 00 33 00
> > 100701 2:17:47.3757223
> > PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
> > Desktop\Preferences SUCCESS
> > 100702 2:17:47.3757370
> > PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
> > Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
> > Value,
> > Enumerate Sub Keys
> > 100703 2:17:47.3757523
> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
> > Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
> > Value,
> > Enumerate Sub Keys
> >
> > I get a single entry for Word and then nothing. I thought it might be
> > Google
> > Destop, but I uninstalled GD and I have the same problem.
> >
> > I will run processmon on a working sytem and compare the outputs, but I
> > was
> > hoping some genius in this group had a possible solution based on similar
> > experiences.
> >
> > Thanks,
> >
> > Mike
> >
> >> Reassert OL as the default Mail Client. See
> >> http://www.slipstick.com/config/defaultmailer.htm
> >>
> >> Also make sure it's the default for Mail in Set Program Access and
> >> Defaults. --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> Mike Burke wrote:
> >>> I originally thought this might be an Outlook problem, but I've since
> >>> decided that there may be an Windows XP setting preventing me from right
> >>> clicking a file and using "Send to - Mail Recipient". I'm using Windows
> >>> XP
> >>> Professional, Office 2003 and Outlook is set as my default mail program
> >>> (Unless Windows Live Messenger hijacked it without leaving traces.) When
> >>> I
> >>> click on a picture I get the "resize" dialog box, but no e-mail form
> >>> ever
> >>> opens up. When I click on a text file, no e-mail form shows up. have
> >>> switched between Outlook's default mail form and using Word 2003 as the
> >>> default editor, and neither chice makes any difference; I still don't
> >>> get
> >>> the form.
> >>>
> >>> I have never run across this problem before, and any help would be
> >>> appreciated. Thanks,
> >>>
> >>> Mike
>
>

Yes, installing Windows Live Mail is known to "hijack" the default Mail
Client. I'd recommend uninstalling it via Add/Remove Programs if you want
to continue using OL as your default.
--
~PA Bear

Mike Burke wrote:
> It looks like Live mail is, in fact, installed on this system. Is this a
> known issue? I didn't see anything on when I searched.
>
> Mike
>
>> Forwarded to OL General via crosspost.
>>
>> [By any chance have you ever installed Windows Live Mail and then decided
>> against using it?]
>>
>> Outlook-specific newsgroups include:
>>
>> news://msnews.microsoft.com/microsof...utlook.general
>> news://msnews.microsoft.com/microsof....configuration
>> news://msnews.microsoft.com/microsof...tlook.contacts
>> news://msnews.microsoft.com/microsof...k.installation
>> news://msnews.microsoft.com/microsof...utlook.interop
>> news://msnews.microsoft.com/microsof...tlook.printing
>> news://msnews.microsoft.com/microsof...ic.outlook.bcm
>> news://msnews.microsoft.com/microsof...ic.outlook.fax
>> news://msnews.microsoft.com/microsof...program_addins
>> news://msnews.microsoft.com/microsof....program_forms
>> news://msnews.microsoft.com/microsof...ok.program_vba
>> news://msnews.microsoft.com/microsof...ok.teamfolders
>> news://msnews.microsoft.com/microsof...thirdpartyutil
>> --
>> ~PA Bear
>>
>> Mike Burke wrote:
>>> I had already done these actions, but thanks for the suggestions.
>>>
>>> Actually, running the process monitor from Sysinternals showes that
>>> Outlook
>>> and Word are trying to open:
>>>
>>> 100689 2:17:47.3754771
>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
>>> Desktop\Preferences SUCCESS Desired Access: Read
>>> 100690 2:17:47.3754871
>>> PM MioNet.exe 1876 RegOpenKey
>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS Desired
>>> Access: Read 100691 2:17:47.3755377
>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
>>> Data:
>>> 00 00 00 00
>>> 100692 2:17:47.3755475
>>> PM MioNet.exe 1876 RegQueryValue
>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Logon User Name
>>> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
>>> Data:
>>> 00 00 00 00
>>> 100694 2:17:47.3755847
>>> PM MioNet.exe 1876 RegCloseKey
>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS 100695
>>> 2:17:47.3756007
>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
>>> Desktop\Preferences SUCCESS
>>> 100696 2:17:47.3756228
>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
>>> Value,
>>> Enumerate Sub Keys
>>> 100697 2:17:47.3756429
>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
>>> Value,
>>> Enumerate Sub Keys
>>> 100698 2:17:47.3756646
>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
>>> Desktop\Preferences SUCCESS Desired Access: Read
>>> 100699 2:17:47.3756884
>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
>>> Data:
>>> 01 00 00 00 02 00 00 00 33 00
>>> 100700 2:17:47.3757042
>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
>>> Data:
>>> 01 00 00 00 02 00 00 00 33 00
>>> 100701 2:17:47.3757223
>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
>>> Desktop\Preferences SUCCESS
>>> 100702 2:17:47.3757370
>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
>>> Value,
>>> Enumerate Sub Keys
>>> 100703 2:17:47.3757523
>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
>>> Value,
>>> Enumerate Sub Keys
>>>
>>> I get a single entry for Word and then nothing. I thought it might be
>>> Google
>>> Destop, but I uninstalled GD and I have the same problem.
>>>
>>> I will run processmon on a working sytem and compare the outputs, but I
>>> was
>>> hoping some genius in this group had a possible solution based on
>>> similar
>>> experiences.
>>>
>>> Thanks,
>>>
>>> Mike
>>>
>>>> Reassert OL as the default Mail Client. See
>>>> http://www.slipstick.com/config/defaultmailer.htm
>>>>
>>>> Also make sure it's the default for Mail in Set Program Access and
>>>> Defaults. --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> Mike Burke wrote:
>>>>> I originally thought this might be an Outlook problem, but I've since
>>>>> decided that there may be an Windows XP setting preventing me from
>>>>> right
>>>>> clicking a file and using "Send to - Mail Recipient". I'm using
>>>>> Windows
>>>>> XP
>>>>> Professional, Office 2003 and Outlook is set as my default mail
>>>>> program
>>>>> (Unless Windows Live Messenger hijacked it without leaving traces.)
>>>>> When
>>>>> I
>>>>> click on a picture I get the "resize" dialog box, but no e-mail form
>>>>> ever
>>>>> opens up. When I click on a text file, no e-mail form shows up. have
>>>>> switched between Outlook's default mail form and using Word 2003 as
>>>>> the
>>>>> default editor, and neither chice makes any difference; I still don't
>>>>> get
>>>>> the form.
>>>>>
>>>>> I have never run across this problem before, and any help would be
>>>>> appreciated. Thanks,
>>>>>
>>>>> Mike

That fixed it. Thank you very much.

Mike
--
"The mind is quicker than you think!"


"PA Bear [MS MVP]" wrote:

> Yes, installing Windows Live Mail is known to "hijack" the default Mail
> Client. I'd recommend uninstalling it via Add/Remove Programs if you want
> to continue using OL as your default.
> --
> ~PA Bear
>
> Mike Burke wrote:
> > It looks like Live mail is, in fact, installed on this system. Is this a
> > known issue? I didn't see anything on when I searched.
> >
> > Mike
> >
> >> Forwarded to OL General via crosspost.
> >>
> >> [By any chance have you ever installed Windows Live Mail and then decided
> >> against using it?]
> >>
> >> Outlook-specific newsgroups include:
> >>
> >> news://msnews.microsoft.com/microsof...utlook.general
> >> news://msnews.microsoft.com/microsof....configuration
> >> news://msnews.microsoft.com/microsof...tlook.contacts
> >> news://msnews.microsoft.com/microsof...k.installation
> >> news://msnews.microsoft.com/microsof...utlook.interop
> >> news://msnews.microsoft.com/microsof...tlook.printing
> >> news://msnews.microsoft.com/microsof...ic.outlook.bcm
> >> news://msnews.microsoft.com/microsof...ic.outlook.fax
> >> news://msnews.microsoft.com/microsof...program_addins
> >> news://msnews.microsoft.com/microsof....program_forms
> >> news://msnews.microsoft.com/microsof...ok.program_vba
> >> news://msnews.microsoft.com/microsof...ok.teamfolders
> >> news://msnews.microsoft.com/microsof...thirdpartyutil
> >> --
> >> ~PA Bear
> >>
> >> Mike Burke wrote:
> >>> I had already done these actions, but thanks for the suggestions.
> >>>
> >>> Actually, running the process monitor from Sysinternals showes that
> >>> Outlook
> >>> and Word are trying to open:
> >>>
> >>> 100689 2:17:47.3754771
> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
> >>> Desktop\Preferences SUCCESS Desired Access: Read
> >>> 100690 2:17:47.3754871
> >>> PM MioNet.exe 1876 RegOpenKey
> >>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS Desired
> >>> Access: Read 100691 2:17:47.3755377
> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> >>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
> >>> Data:
> >>> 00 00 00 00
> >>> 100692 2:17:47.3755475
> >>> PM MioNet.exe 1876 RegQueryValue
> >>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Logon User Name
> >>> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> >>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
> >>> Data:
> >>> 00 00 00 00
> >>> 100694 2:17:47.3755847
> >>> PM MioNet.exe 1876 RegCloseKey
> >>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS 100695
> >>> 2:17:47.3756007
> >>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
> >>> Desktop\Preferences SUCCESS
> >>> 100696 2:17:47.3756228
> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
> >>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
> >>> Value,
> >>> Enumerate Sub Keys
> >>> 100697 2:17:47.3756429
> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
> >>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
> >>> Value,
> >>> Enumerate Sub Keys
> >>> 100698 2:17:47.3756646
> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
> >>> Desktop\Preferences SUCCESS Desired Access: Read
> >>> 100699 2:17:47.3756884
> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> >>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
> >>> Data:
> >>> 01 00 00 00 02 00 00 00 33 00
> >>> 100700 2:17:47.3757042
> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
> >>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
> >>> Data:
> >>> 01 00 00 00 02 00 00 00 33 00
> >>> 100701 2:17:47.3757223
> >>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
> >>> Desktop\Preferences SUCCESS
> >>> 100702 2:17:47.3757370
> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
> >>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
> >>> Value,
> >>> Enumerate Sub Keys
> >>> 100703 2:17:47.3757523
> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
> >>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
> >>> Value,
> >>> Enumerate Sub Keys
> >>>
> >>> I get a single entry for Word and then nothing. I thought it might be
> >>> Google
> >>> Destop, but I uninstalled GD and I have the same problem.
> >>>
> >>> I will run processmon on a working sytem and compare the outputs, but I
> >>> was
> >>> hoping some genius in this group had a possible solution based on
> >>> similar
> >>> experiences.
> >>>
> >>> Thanks,
> >>>
> >>> Mike
> >>>
> >>>> Reassert OL as the default Mail Client. See
> >>>> http://www.slipstick.com/config/defaultmailer.htm
> >>>>
> >>>> Also make sure it's the default for Mail in Set Program Access and
> >>>> Defaults. --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L http://dts-l.net/
> >>>>
> >>>>
> >>>> Mike Burke wrote:
> >>>>> I originally thought this might be an Outlook problem, but I've since
> >>>>> decided that there may be an Windows XP setting preventing me from
> >>>>> right
> >>>>> clicking a file and using "Send to - Mail Recipient". I'm using
> >>>>> Windows
> >>>>> XP
> >>>>> Professional, Office 2003 and Outlook is set as my default mail
> >>>>> program
> >>>>> (Unless Windows Live Messenger hijacked it without leaving traces.)
> >>>>> When
> >>>>> I
> >>>>> click on a picture I get the "resize" dialog box, but no e-mail form
> >>>>> ever
> >>>>> opens up. When I click on a text file, no e-mail form shows up. have
> >>>>> switched between Outlook's default mail form and using Word 2003 as
> >>>>> the
> >>>>> default editor, and neither chice makes any difference; I still don't
> >>>>> get
> >>>>> the form.
> >>>>>
> >>>>> I have never run across this problem before, and any help would be
> >>>>> appreciated. Thanks,
> >>>>>
> >>>>> Mike
>
>

YW & thanks for your feedback, Mike. Good thing I acted on my hunch! <wink>

Mike Burke wrote:
> That fixed it. Thank you very much.
>
> Mike
>
>> Yes, installing Windows Live Mail is known to "hijack" the default Mail
>> Client. I'd recommend uninstalling it via Add/Remove Programs if you
>> want
>> to continue using OL as your default.
>> --
>> ~PA Bear
>>
>> Mike Burke wrote:
>>> It looks like Live mail is, in fact, installed on this system. Is this a
>>> known issue? I didn't see anything on when I searched.
>>>
>>> Mike
>>>
>>>> Forwarded to OL General via crosspost.
>>>>
>>>> [By any chance have you ever installed Windows Live Mail and then
>>>> decided
>>>> against using it?]
>>>>
>>>> Outlook-specific newsgroups include:
>>>>
>>>> news://msnews.microsoft.com/microsof...utlook.general
>>>> news://msnews.microsoft.com/microsof....configuration
>>>> news://msnews.microsoft.com/microsof...tlook.contacts
>>>> news://msnews.microsoft.com/microsof...k.installation
>>>> news://msnews.microsoft.com/microsof...utlook.interop
>>>> news://msnews.microsoft.com/microsof...tlook.printing
>>>> news://msnews.microsoft.com/microsof...ic.outlook.bcm
>>>> news://msnews.microsoft.com/microsof...ic.outlook.fax
>>>> news://msnews.microsoft.com/microsof...program_addins
>>>> news://msnews.microsoft.com/microsof....program_forms
>>>> news://msnews.microsoft.com/microsof...ok.program_vba
>>>> news://msnews.microsoft.com/microsof...ok.teamfolders
>>>> news://msnews.microsoft.com/microsof...thirdpartyutil
>>>> --
>>>> ~PA Bear
>>>>
>>>> Mike Burke wrote:
>>>>> I had already done these actions, but thanks for the suggestions.
>>>>>
>>>>> Actually, running the process monitor from Sysinternals showes that
>>>>> Outlook
>>>>> and Word are trying to open:
>>>>>
>>>>> 100689 2:17:47.3754771
>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
>>>>> Desktop\Preferences SUCCESS Desired Access: Read
>>>>> 100690 2:17:47.3754871
>>>>> PM MioNet.exe 1876 RegOpenKey
>>>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS
>>>>> Desired
>>>>> Access: Read 100691 2:17:47.3755377
>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
>>>>> Data:
>>>>> 00 00 00 00
>>>>> 100692 2:17:47.3755475
>>>>> PM MioNet.exe 1876 RegQueryValue
>>>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Logon User
>>>>> Name
>>>>> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
>>>>> Data:
>>>>> 00 00 00 00
>>>>> 100694 2:17:47.3755847
>>>>> PM MioNet.exe 1876 RegCloseKey
>>>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer SUCCESS 100695
>>>>> 2:17:47.3756007
>>>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
>>>>> Desktop\Preferences SUCCESS
>>>>> 100696 2:17:47.3756228
>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
>>>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
>>>>> Value,
>>>>> Enumerate Sub Keys
>>>>> 100697 2:17:47.3756429
>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
>>>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
>>>>> Value,
>>>>> Enumerate Sub Keys
>>>>> 100698 2:17:47.3756646
>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
>>>>> Desktop\Preferences SUCCESS Desired Access: Read
>>>>> 100699 2:17:47.3756884
>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
>>>>> Data:
>>>>> 01 00 00 00 02 00 00 00 33 00
>>>>> 100700 2:17:47.3757042
>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
>>>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
>>>>> Data:
>>>>> 01 00 00 00 02 00 00 00 33 00
>>>>> 100701 2:17:47.3757223
>>>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
>>>>> Desktop\Preferences SUCCESS
>>>>> 100702 2:17:47.3757370
>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
>>>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
>>>>> Value,
>>>>> Enumerate Sub Keys
>>>>> 100703 2:17:47.3757523
>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
>>>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
>>>>> Value,
>>>>> Enumerate Sub Keys
>>>>>
>>>>> I get a single entry for Word and then nothing. I thought it might be
>>>>> Google
>>>>> Destop, but I uninstalled GD and I have the same problem.
>>>>>
>>>>> I will run processmon on a working sytem and compare the outputs, but
>>>>> I
>>>>> was
>>>>> hoping some genius in this group had a possible solution based on
>>>>> similar
>>>>> experiences.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Mike
>>>>>
>>>>>> Reassert OL as the default Mail Client. See
>>>>>> http://www.slipstick.com/config/defaultmailer.htm
>>>>>>
>>>>>> Also make sure it's the default for Mail in Set Program Access and
>>>>>> Defaults. --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>>
>>>>>> Mike Burke wrote:
>>>>>>> I originally thought this might be an Outlook problem, but I've
>>>>>>> since
>>>>>>> decided that there may be an Windows XP setting preventing me from
>>>>>>> right
>>>>>>> clicking a file and using "Send to - Mail Recipient". I'm using
>>>>>>> Windows
>>>>>>> XP
>>>>>>> Professional, Office 2003 and Outlook is set as my default mail
>>>>>>> program
>>>>>>> (Unless Windows Live Messenger hijacked it without leaving traces.)
>>>>>>> When
>>>>>>> I
>>>>>>> click on a picture I get the "resize" dialog box, but no e-mail form
>>>>>>> ever
>>>>>>> opens up. When I click on a text file, no e-mail form shows up.
>>>>>>> have
>>>>>>> switched between Outlook's default mail form and using Word 2003 as
>>>>>>> the
>>>>>>> default editor, and neither chice makes any difference; I still
>>>>>>> don't
>>>>>>> get
>>>>>>> the form.
>>>>>>>
>>>>>>> I have never run across this problem before, and any help would be
>>>>>>> appreciated. Thanks,
>>>>>>>
>>>>>>> Mike