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Stop Error

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  #1 (permalink)  
Old 09-02-2008, 01:55 PM
Wayne
 
Posts: n/a
Stop Error
I am getting the blue screen Stop: C000021a {Fatal System Error} Logon
Process terminated error upon boot. There were some viruses on the PC which
were removed in safe mode with AVG. However, I think the lsass.exe was
terminated in the task manager during the process. Any Ideas? Would the
lsass.exe file cause this stop error?

Thanks.
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  #2 (permalink)  
Old 09-02-2008, 02:21 PM
Ron Badour
 
Posts: n/a
Re: Stop Error
http://support.microsoft.com/?kbid=156669

http://support.microsoft.com/?kbid=318666

http://support.microsoft.com/?kbid=823736

Those articles may help

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


"Wayne" <Wayne@discussions.microsoft.com> wrote in message
news:978A5156-E49A-4EAA-98EE-74C1FC6EFFF8@microsoft.com...
>I am getting the blue screen Stop: C000021a {Fatal System Error} Logon
> Process terminated error upon boot. There were some viruses on the PC
> which
> were removed in safe mode with AVG. However, I think the lsass.exe was
> terminated in the task manager during the process. Any Ideas? Would the
> lsass.exe file cause this stop error?
>
> Thanks.



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  #3 (permalink)  
Old 09-02-2008, 03:21 PM
Wayne
 
Posts: n/a
Re: Stop Error

On the first article, where I think my problem might be fixed, how do I get
to the command prompt if I cannot even boot up in safe mode with command
prompt? I cannot boot in any mode without the stop error coming up.

"Ron Badour" wrote:

> http://support.microsoft.com/?kbid=156669
>
> http://support.microsoft.com/?kbid=318666
>
> http://support.microsoft.com/?kbid=823736
>
> Those articles may help
>
> --
> Regards
>
> Ron Badour
> MS MVP
> Windows Desktop Experience
>
>
> "Wayne" <Wayne@discussions.microsoft.com> wrote in message
> news:978A5156-E49A-4EAA-98EE-74C1FC6EFFF8@microsoft.com...
> >I am getting the blue screen Stop: C000021a {Fatal System Error} Logon
> > Process terminated error upon boot. There were some viruses on the PC
> > which
> > were removed in safe mode with AVG. However, I think the lsass.exe was
> > terminated in the task manager during the process. Any Ideas? Would the
> > lsass.exe file cause this stop error?
> >
> > Thanks.

>
>
>

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  #4 (permalink)  
Old 09-02-2008, 04:13 PM
Wayne
 
Posts: n/a
Re: Stop Error

I think i'm gonna try a Windows XP Updgrade to see if it will reinstall the
windows components and get it back in working order. I just need to keep the
personal files on the HD.

"Wayne" wrote:

>
> On the first article, where I think my problem might be fixed, how do I get
> to the command prompt if I cannot even boot up in safe mode with command
> prompt? I cannot boot in any mode without the stop error coming up.
>
> "Ron Badour" wrote:
>
> > http://support.microsoft.com/?kbid=156669
> >
> > http://support.microsoft.com/?kbid=318666
> >
> > http://support.microsoft.com/?kbid=823736
> >
> > Those articles may help
> >
> > --
> > Regards
> >
> > Ron Badour
> > MS MVP
> > Windows Desktop Experience
> >
> >
> > "Wayne" <Wayne@discussions.microsoft.com> wrote in message
> > news:978A5156-E49A-4EAA-98EE-74C1FC6EFFF8@microsoft.com...
> > >I am getting the blue screen Stop: C000021a {Fatal System Error} Logon
> > > Process terminated error upon boot. There were some viruses on the PC
> > > which
> > > were removed in safe mode with AVG. However, I think the lsass.exe was
> > > terminated in the task manager during the process. Any Ideas? Would the
> > > lsass.exe file cause this stop error?
> > >
> > > Thanks.

> >
> >
> >

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  #5 (permalink)  
Old 09-02-2008, 04:57 PM
Ron Badour
 
Posts: n/a
Re: Stop Error
By upgrade, I am thinking you mean a repair installation. Hopefully that
will work; however, should a format installation become necessary, you could
slave your drive up to another functioning XP system and copy the needed
files that way.

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


"Wayne" <Wayne@discussions.microsoft.com> wrote in message
news:7350970D-3CF2-4734-BDB4-D97661F77203@microsoft.com...
>
> I think i'm gonna try a Windows XP Updgrade to see if it will reinstall
> the
> windows components and get it back in working order. I just need to keep
> the
> personal files on the HD.
>
> "Wayne" wrote:
>
>>
>> On the first article, where I think my problem might be fixed, how do I
>> get
>> to the command prompt if I cannot even boot up in safe mode with command
>> prompt? I cannot boot in any mode without the stop error coming up.
>>
>> "Ron Badour" wrote:
>>
>> > http://support.microsoft.com/?kbid=156669
>> >
>> > http://support.microsoft.com/?kbid=318666
>> >
>> > http://support.microsoft.com/?kbid=823736
>> >
>> > Those articles may help
>> >
>> > --
>> > Regards
>> >
>> > Ron Badour
>> > MS MVP
>> > Windows Desktop Experience
>> >
>> >
>> > "Wayne" <Wayne@discussions.microsoft.com> wrote in message
>> > news:978A5156-E49A-4EAA-98EE-74C1FC6EFFF8@microsoft.com...
>> > >I am getting the blue screen Stop: C000021a {Fatal System Error} Logon
>> > > Process terminated error upon boot. There were some viruses on the PC
>> > > which
>> > > were removed in safe mode with AVG. However, I think the lsass.exe
>> > > was
>> > > terminated in the task manager during the process. Any Ideas? Would
>> > > the
>> > > lsass.exe file cause this stop error?
>> > >
>> > > Thanks.
>> >
>> >
>> >



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  #6 (permalink)  
Old 09-02-2008, 05:27 PM
Wayne
 
Posts: n/a
Re: Stop Error

I wasn't able to repair install. It did not give me that option.

I did slave the drive and copied the lsass.exe file manually into
windows/system32 folder, but I didn't know if there was anything else I had
to do for it to recognize the file and boot correctly. Have any ideas of
anything i should do after I copy the files over?

"Ron Badour" wrote:

> By upgrade, I am thinking you mean a repair installation. Hopefully that
> will work; however, should a format installation become necessary, you could
> slave your drive up to another functioning XP system and copy the needed
> files that way.
>
> --
> Regards
>
> Ron Badour
> MS MVP
> Windows Desktop Experience
>
>
> "Wayne" <Wayne@discussions.microsoft.com> wrote in message
> news:7350970D-3CF2-4734-BDB4-D97661F77203@microsoft.com...
> >
> > I think i'm gonna try a Windows XP Updgrade to see if it will reinstall
> > the
> > windows components and get it back in working order. I just need to keep
> > the
> > personal files on the HD.
> >
> > "Wayne" wrote:
> >
> >>
> >> On the first article, where I think my problem might be fixed, how do I
> >> get
> >> to the command prompt if I cannot even boot up in safe mode with command
> >> prompt? I cannot boot in any mode without the stop error coming up.
> >>
> >> "Ron Badour" wrote:
> >>
> >> > http://support.microsoft.com/?kbid=156669
> >> >
> >> > http://support.microsoft.com/?kbid=318666
> >> >
> >> > http://support.microsoft.com/?kbid=823736
> >> >
> >> > Those articles may help
> >> >
> >> > --
> >> > Regards
> >> >
> >> > Ron Badour
> >> > MS MVP
> >> > Windows Desktop Experience
> >> >
> >> >
> >> > "Wayne" <Wayne@discussions.microsoft.com> wrote in message
> >> > news:978A5156-E49A-4EAA-98EE-74C1FC6EFFF8@microsoft.com...
> >> > >I am getting the blue screen Stop: C000021a {Fatal System Error} Logon
> >> > > Process terminated error upon boot. There were some viruses on the PC
> >> > > which
> >> > > were removed in safe mode with AVG. However, I think the lsass.exe
> >> > > was
> >> > > terminated in the task manager during the process. Any Ideas? Would
> >> > > the
> >> > > lsass.exe file cause this stop error?
> >> > >
> >> > > Thanks.
> >> >
> >> >
> >> >

>
>
>

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