fAILURE - HP CUE-Scanning Flow Component has encountered a problem (HP7280)

I have a HP7280 AIO printer/scanner. I am running XP SP2.
I continually get this error message when I try to scan:

HP CUE-Scanning Flow Component has encountered a problem and needs to
close

I have read HP's solution to this problem on
http://hpanswers.blogspot.com/ but removing HP CUE via services.msc
never does any good, and uninstalling/re-installing does fix it, but
only for a while, like one day. Then it happens again. And again.
And again. Scanning has become a pain in the A. The printer does
print fine however.

I have chatted with HP's teckies on the problem, and they suggest the
same solutions, which give me the same bad results.

So, I am wondering if anyone out there has dealt with this problem and
solved it? I would be thankful if someone can help me here.

Thanks
-GECKO

gecko wrote:
> I have a HP7280 AIO printer/scanner. I am running XP SP2.
> I continually get this error message when I try to scan:
>
> HP CUE-Scanning Flow Component has encountered a problem and needs to
> close
>
> I have read HP's solution to this problem on
> http://hpanswers.blogspot.com/ but removing HP CUE via services.msc
> never does any good, and uninstalling/re-installing does fix it, but
> only for a while, like one day. Then it happens again. And again.
> And again. Scanning has become a pain in the A. The printer does
> print fine however.
>
> I have chatted with HP's teckies on the problem, and they suggest the
> same solutions, which give me the same bad results.
>
> So, I am wondering if anyone out there has dealt with this problem and
> solved it? I would be thankful if someone can help me here.
>
> Thanks
> -GECKO

Maybe if you do a search on "HP CUE-Scanning Flow Component", some other
HP equipment screws up the same way ?

http://www.pcreview.co.uk/forums/sho...2#post12132042

Paul

Did HP Tech support ever suggest removing their 'Twain drivers' and then
reinstalling them?

JS

"gecko" <alpha@olympus.net> wrote in message
news:iqv0841k8pkmukanukne0mq3bbjqf7unuc@4ax.com...
>I have a HP7280 AIO printer/scanner. I am running XP SP2.
> I continually get this error message when I try to scan:
>
> HP CUE-Scanning Flow Component has encountered a problem and needs to
> close
>
> I have read HP's solution to this problem on
> http://hpanswers.blogspot.com/ but removing HP CUE via services.msc
> never does any good, and uninstalling/re-installing does fix it, but
> only for a while, like one day. Then it happens again. And again.
> And again. Scanning has become a pain in the A. The printer does
> print fine however.
>
> I have chatted with HP's teckies on the problem, and they suggest the
> same solutions, which give me the same bad results.
>
> So, I am wondering if anyone out there has dealt with this problem and
> solved it? I would be thankful if someone can help me here.
>
> Thanks
> -GECKO

On Fri, 18 Jul 2008 13:23:38 -0400, "JS" <@> wrote:

>Did HP Tech support ever suggest removing their 'Twain drivers' and then
>reinstalling them?
>
>JS


Sorry to be so long to reply. I wanted to be sure of things,

To answer your question - NO. HP never mentioned that. Made sense to
me, so I removed all twain drivers (and there were some) by searching
in Windows Explorer. I could delete all but a few. I did the delete
by changing file names - for easy recall if necessary.

I did all that four days ago and have faithfully tested a re-installed
HP package every day. Guess what? No problems.

So - I thank you very much for your suggestion. HP should be so
smart.

-GECKO

You're welcome.

JS

"gecko" <alpha@olympus.net> wrote in message
news:ml4m84th8puott7grc8o3r2e4nfcbc8t54@4ax.com...
> On Fri, 18 Jul 2008 13:23:38 -0400, "JS" <@> wrote:
>
>>Did HP Tech support ever suggest removing their 'Twain drivers' and then
>>reinstalling them?
>>
>>JS
>
>
> Sorry to be so long to reply. I wanted to be sure of things,
>
> To answer your question - NO. HP never mentioned that. Made sense to
> me, so I removed all twain drivers (and there were some) by searching
> in Windows Explorer. I could delete all but a few. I did the delete
> by changing file names - for easy recall if necessary.
>
> I did all that four days ago and have faithfully tested a re-installed
> HP package every day. Guess what? No problems.
>
> So - I thank you very much for your suggestion. HP should be so
> smart.
>
> -GECKO

On Sat, 26 Jul 2008 08:09:50 -0400, gecko <alpha@olympus.net> wrote:

>Sorry to be so long to reply. I wanted to be sure of things,
>
>To answer your question - NO. HP never mentioned that. Made sense to
>me, so I removed all twain drivers (and there were some) by searching
>in Windows Explorer. I could delete all but a few. I did the delete
>by changing file names - for easy recall if necessary.
>
>I did all that four days ago and have faithfully tested a re-installed
>HP package every day. Guess what? No problems.
>
>So - I thank you very much for your suggestion. HP should be so
>smart.
>
>-GECKO

DAMN!

Wouldn't you know? The error is back again. I know if I re-install
the HP 7280 software, I can scan again - but apparently only until it
decides to error off again. Gets tiring after a while. This time the
error was on my XP SP2 machine.

I might try HP chat again - it has been a few weeks. But having been
there before on this, several times, I don't think that will do any
good.

I have to ask. Has anyone solved this problem?

Thanks

-GECKO

Gecko, if you still need a "fix" for this problem, I've found one that seems to work, but it's too long to explain and I don't think I can attach a doc here. So, if interested, email me at andy.pratt@yahoo.com and I'll send it to you.

On Thu, 14 Aug 2008 10:06:32 -0700, Andy Pratt wrote:

>
>Gecko, if you still need a "fix" for this problem, I've found one that seems to work, but it's too long to explain and I don't think I can attach a doc here. So, if interested, email me at andy.pratt@yahoo.com and I'll send it to you.


\Thanks Andy

I sent you an email.

-GECKO

"gecko" wrote:

> I have a HP7280 AIO printer/scanner. I am running XP SP2.
> I continually get this error message when I try to scan:
>
> HP CUE-Scanning Flow Component has encountered a problem and needs to
> close
>
> I have read HP's solution to this problem on
> http://hpanswers.blogspot.com/ but removing HP CUE via services.msc
> never does any good, and uninstalling/re-installing does fix it, but
> only for a while, like one day. Then it happens again. And again.
> And again. Scanning has become a pain in the A. The printer does
> print fine however.
>
> I have chatted with HP's teckies on the problem, and they suggest the
> same solutions, which give me the same bad results.
>
> So, I am wondering if anyone out there has dealt with this problem and
> solved it? I would be thankful if someone can help me here.
>
> Thanks
> -GECKO
>

I have encountered this problem with XPsp3, HP Officejet J6480 and done all
the recommended repairs from HP, viz. switching off services, uninstalling (a
lenghty 4 part process) and re-installing. The HP Cue Scanning error would
pop up after a few days. Then I found Steve Jumonville's glorious
contribution at
http://forums11.itrc.hp.com/service/...readId=1213306
- long entry a long way down the page. In essence Steve says that HP
software writes an incorrect entry to the registry and REGISTRY CLEANERS
remove it, thus causing the problem.
When I tried to uninstall HP, I could not remove all of the software and
after reinstalling I got Device I/O and a hpq***08.exe errors. I swore, then
solved the problem by a complete re-format and re-install of everything,
except the registry cleaner. Running with no errors!