Cari,
Konica doesn't advise on any particular application. It is a digital copier
with a scanner function built in (Model 7030). They supply a twain driver and
that is about it.
The Twain driver works fine with Microsoft Word2007, Adobe Acrobat 8,
PaintShopPro 10 and PaperPort 11. It works OK with the OmniPage Scanner setup
wizard but when you try to use OmniPage 16, it isn't identified. Clearly an
OmniPage issue but trying to get them to acknowledge that is like pulling
teeth. They say the scanner needs to appear in the Control Panel/Scanners &
Cameras before there program can use it.
Strangely, it works ok with their stand alone wizard and also works fine
with another product they wrote and sell, PaperPort.
Sometimes, dealing with Tech support can be extremely frustrating. It is
always someone else's problem. "Our code is never wrong"
I've told them not to expect it to appear in the window and am pursuing it
with them further, just a little more difficult since it isn't "officially"
registered in the OS system.
Any other input you may have would really be helpful
Paul
"Cari (MS-MVP)" wrote:
> Probably because the Scanner & Camera Wizard likes WIA drivers, not Twain
> ones.
>
> What OCR application do Konica recommend you use with this unit on XP?
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Paul P" <Paul P@discussions.microsoft.com> wrote in message
> news:AB68C4BA-34FD-4378-9F22-4C93041396A8@microsoft.com...
> >I have a copier/scanner that runs a twain interface over TCP/IP - Konica
> > Minolta 7030.
> >
> > The scanner works fine and with the installed twain driver, I am able to
> > scan into Paintshop and Word2007 however the scanner does not appear in
> > the
> > Contol Panel/Scanners & Cameras.
> >
> > I have installed OmniPro16 for an OCR program. They also supply a scanner
> > wizard for setup. The Wizard sees the scanner just fine - The program does
> > not.
> >
> > Trying to trouble shoot the problem, Nuance (OmniPro) is telling me the
> > scanner must show up in the Control Panel to function. Yet it works fine
> > with
> > their stand alone wizard and my other programs.
> >
> > I have reinstalled the drivers and they all function fine, just don't show
> > up in the Control Panel. I've tried to install thru the control panel but
> > that wizard doesn't see the inf file anywhere. Konica doesn't supply an
> > inf,
> > only and exe that installs the drivers. I've gone to Windows/Twain_32 and
> > the
> > dll's are there but no inf file.
> >
> > Should the scanner show up in the control panel? any ideas on how to get
> > it
> > there so I can pursue the problem of the program not seeing it?
> >
> > thanks
> >
> > Paul
>
Linear Mode
