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usb ports not working in xp pro

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  #1 (permalink)  
Old 02-27-2008, 08:13 PM
MaDMaCKeM
 
Posts: n/a
usb ports not working in xp pro
I have a dell vostro 200 pc with 2.2ghz c2d processor and 2 gig ram, with a
mirror raid array. all of my usb ports stop responding when windows boots, as
soon as the graphic appears the ports go off. i have been able to get into
bios and dos no probs but the pc has no ps2 ports so i cant access windows!!
i dont know of any way i can get into windows - safe mode is no good either,
the same thing happens.
i have tried the main drive in another vostro identical to mine and its the
same there so i know it isnt the hardware, its definately a windows problem.
any ideas would be helpful.
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  #2 (permalink)  
Old 02-27-2008, 10:31 PM
MaDMaCKeM
 
Posts: n/a
RE: usb ports not working in xp pro
would it be possible on the other vostro pc to copy the usb driver files
across on to the fubarred drive?
if it is possible what files would i need?
or would i need to delete files and let windows do its thing? again what
files would need to go?

"MaDMaCKeM" wrote:

> I have a dell vostro 200 pc with 2.2ghz c2d processor and 2 gig ram, with a
> mirror raid array. all of my usb ports stop responding when windows boots, as
> soon as the graphic appears the ports go off. i have been able to get into
> bios and dos no probs but the pc has no ps2 ports so i cant access windows!!
> i dont know of any way i can get into windows - safe mode is no good either,
> the same thing happens.
> i have tried the main drive in another vostro identical to mine and its the
> same there so i know it isnt the hardware, its definately a windows problem.
> any ideas would be helpful.

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  #3 (permalink)  
Old 02-28-2008, 12:03 AM
Paul
 
Posts: n/a
Re: usb ports not working in xp pro
MaDMaCKeM wrote:
> would it be possible on the other vostro pc to copy the usb driver files
> across on to the fubarred drive?
> if it is possible what files would i need?
> or would i need to delete files and let windows do its thing? again what
> files would need to go?
>
> "MaDMaCKeM" wrote:
>
>> I have a dell vostro 200 pc with 2.2ghz c2d processor and 2 gig ram, with a
>> mirror raid array. all of my usb ports stop responding when windows boots, as
>> soon as the graphic appears the ports go off. i have been able to get into
>> bios and dos no probs but the pc has no ps2 ports so i cant access windows!!
>> i dont know of any way i can get into windows - safe mode is no good either,
>> the same thing happens.
>> i have tried the main drive in another vostro identical to mine and its the
>> same there so i know it isnt the hardware, its definately a windows problem.
>> any ideas would be helpful.


OK. What changed ? At one time the box worked, right ? Then
you changed something. Undo whatever you changed.

This doesn't sound like a driver problem necessarily. It could
be a resource problem, where some things conflicted, and then
there was no way to load a driver. Copying over a driver isn't
going to help, if the good driver that is already there, has
no way to load due to a resource issue.

Based on the info given so far, I don't know if I could
explain what is going on. But when you tell us the story
of all the stuff you've done to the machine leading up to
this point, maybe things will be clearer.

Did you buy this from Ebay, already fubarred ? Or are
you the original owner ? If you're the original owner,
then you'll have all the history to share with us.

Paul
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  #4 (permalink)  
Old 02-28-2008, 03:29 PM
MaDMaCKeM
 
Posts: n/a
Re: usb ports not working in xp pro
Hi Paul,
Tha computer was bought new from dell, and belongs to my golf club.
They have had dell technician out who replaced the mobo and usb ports, but
its still the same.
Basically it is used as an office pc with 2 client pcs that access it for
competition entrys only. we regularly make backups of handicaps and results
etc on usb flash drives until recently when it would not recognise any and
would just display new hardware found and insert the disc that came with your
product etc, and would then fail to install the device after asking it to do
it automaticaly.
Dell suggested swapping usb devices around which is where it went wrong and
now nothing is detected at all so we cant access the pc as there are no ps2
sockets.
The only software installed is office, sage accounts, mcafee AV and golf
club management stuff. the computer gets left on and is only restarted when
prompted to by windows after updates etc.

"Paul" wrote:

> MaDMaCKeM wrote:
> > would it be possible on the other vostro pc to copy the usb driver files
> > across on to the fubarred drive?
> > if it is possible what files would i need?
> > or would i need to delete files and let windows do its thing? again what
> > files would need to go?
> >
> > "MaDMaCKeM" wrote:
> >
> >> I have a dell vostro 200 pc with 2.2ghz c2d processor and 2 gig ram, with a
> >> mirror raid array. all of my usb ports stop responding when windows boots, as
> >> soon as the graphic appears the ports go off. i have been able to get into
> >> bios and dos no probs but the pc has no ps2 ports so i cant access windows!!
> >> i dont know of any way i can get into windows - safe mode is no good either,
> >> the same thing happens.
> >> i have tried the main drive in another vostro identical to mine and its the
> >> same there so i know it isnt the hardware, its definately a windows problem.
> >> any ideas would be helpful.

>
> OK. What changed ? At one time the box worked, right ? Then
> you changed something. Undo whatever you changed.
>
> This doesn't sound like a driver problem necessarily. It could
> be a resource problem, where some things conflicted, and then
> there was no way to load a driver. Copying over a driver isn't
> going to help, if the good driver that is already there, has
> no way to load due to a resource issue.
>
> Based on the info given so far, I don't know if I could
> explain what is going on. But when you tell us the story
> of all the stuff you've done to the machine leading up to
> this point, maybe things will be clearer.
>
> Did you buy this from Ebay, already fubarred ? Or are
> you the original owner ? If you're the original owner,
> then you'll have all the history to share with us.
>
> Paul
>

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  #5 (permalink)  
Old 08-31-2008, 04:35 PM
William J
 
Posts: n/a
vostro 200 usb ports not working in xp pro
We had this problem and the fix is pretty simple.

1. Go into the Device Manager, Click the + at Universal Serial Bus Controllers.
2. Right-click USB Root Hub and select Properties, Open the Power Management tab.
3. Clear the check mark from "Allow the computer to turn off this device to save power"
4. Click OK.

Repeat those steps for each "USB Root Hub" listed. This fixed the problem for us on our Vostro 200.
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