playing videos

it started with WMP10 and now seems to affect all similar applications:
when attempting to play a video, the sound track proceeds, but the video
stops on the first frame. When I stop the program, my whole system halts
(pressing the 'num lock' key shows no response), forcing me to hit the reset
button to reboot. I first tried removing then reinstalling WMP10, upgraded
to WMP11, with similar results. Other players (Real Alternative, etc) are
similarly affected.
I am running an AMD Athlon XP 1700+ with 1GB RAM
the only change to my system was an upgrade of the video card to ATI Radeon
7000 with 64MB VRAM.

WMP FAQ A trouble-shooting guide for Windows Media Player problems.:
http://zachd.com/pss/pss.html

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Mark L. Ferguson

..
"gar_stuff@earthlink.net" <garstuffearthlinknet@discussions.microsoft.com>
wrote in message news6A01E50-BD1C-42BF-998B-FE8783F79F74@microsoft.com...
> it started with WMP10 and now seems to affect all similar applications:
> when attempting to play a video, the sound track proceeds, but the video
> stops on the first frame. When I stop the program, my whole system halts
> (pressing the 'num lock' key shows no response), forcing me to hit the
> reset
> button to reboot. I first tried removing then reinstalling WMP10,
> upgraded
> to WMP11, with similar results. Other players (Real Alternative, etc) are
> similarly affected.
> I am running an AMD Athlon XP 1700+ with 1GB RAM
> the only change to my system was an upgrade of the video card to ATI
> Radeon
> 7000 with 64MB VRAM.