Re: Problems accessing site

HANNA wrote:
> Hi Everyone
>
>
> I have been having this problem for quite awhile now and I have done
> everything that was provided for me by the people who tried to help. Which
> was; clearing cookies and cache, checking browser settings, going to
> Microsoft help topics, reinstalling IE browser .. etc.. but so far I just
> don't know what to do now based on what I've done so far.
>
>
> My issue is that I can't access or go into lets just say .. "www.ebay.com"
> and "www.amazon.com", so far that is the only 2 websites that I'm having
> troubles going in. Firewall, I checked as well and its in allow mode.
>
>
> When I do type the URL in address bar I get this in IE 7:
> "http://search.live.com/results.aspx?FORM=DNSAS&q=ebay.com" ---Redirects me
> to this and I'd have to click on the different ebay links provided. Then....
> When I click on the "ebay link" this appears.... "Internet Explorer cannot
> display the webpage
>
> Most likely causes:
> You are not connected to the Internet.
> The website is encountering problems.
> There might be a typing error in the address. "
>
>
> When I type in URL on Mozilla Firefox this appears:
>
> "Unable to connect
>
>
>
>
>
>
>
>
>
>
>
>
>
> Firefox can't establish a connection to the server at ebay.com.
>
>
>
>
>
>
>
>
> * The site could be temporarily unavailable or too busy. Try again in
> a few
> moments.
>
> * If you are unable to load any pages, check your computer's network
> connection.
>
> * If your computer or network is protected by a firewall or proxy,
> make sure
> that Firefox is permitted to access the Web."
>
>
> Why is this happening? I don't seem to be having any problems with my
> connection or whatsoever, and I don't have a virus in system. I have Windows
> Defender and AVG only running in pc.
>
> So it's really hard for me to figure out what seems to be doing it.
>
>
>
>
> I have WinXP Home Edition Service Pack 2.
>
>
>
>
> Any smart people out there who can help? I would really appreciate it. I've
> been having this problem for 3 weeks now, I contacted Comcast about it but
> they were no help. So yea.
>
>
> Thanks!

http://support.microsoft.com/gp/pc_ie_intro
This link will troubleshoot IE; it's interactive and looks at the
current settings.

In Internet Options, Content tab, if Content Advisor is turned on, click
the Settings button, "Approved Sites" tab, and make sure the sites
aren't listed with a red icon. If they're listed, click to highlight,
click Remove.

In Internet Options, Privacy tab, click the "Sites" button and look for
the sites mentioned. If any are there, remove or set to "Allow".

--
Joe =o)

HI JOE~

Thanks again for trying to help me
I really appreciate it.

Ok, so I went to that website you provided to check and see what's causing
my IE to not work and the result was it seems to be fine. Except that I just
can't seem to go to these two websites .. "www.ebay.com" and
"www.amazon.com". I even checked the allow sites as well.


Anymore ideas?



"Elmo" wrote:

> HANNA wrote:
> > Hi Everyone
> >
> >
> > I have been having this problem for quite awhile now and I have done
> > everything that was provided for me by the people who tried to help. Which
> > was; clearing cookies and cache, checking browser settings, going to
> > Microsoft help topics, reinstalling IE browser .. etc.. but so far I just
> > don't know what to do now based on what I've done so far.
> >
> >
> > My issue is that I can't access or go into lets just say .. "www.ebay.com"
> > and "www.amazon.com", so far that is the only 2 websites that I'm having
> > troubles going in. Firewall, I checked as well and its in allow mode.
> >
> >
> > When I do type the URL in address bar I get this in IE 7:
> > "http://search.live.com/results.aspx?FORM=DNSAS&q=ebay.com" ---Redirects me
> > to this and I'd have to click on the different ebay links provided. Then....
> > When I click on the "ebay link" this appears.... "Internet Explorer cannot
> > display the webpage
> >
> > Most likely causes:
> > You are not connected to the Internet.
> > The website is encountering problems.
> > There might be a typing error in the address. "
> >
> >
> > When I type in URL on Mozilla Firefox this appears:
> >
> > "Unable to connect
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Firefox can't establish a connection to the server at ebay.com.
> >
> >
> >
> >
> >
> >
> >
> >
> > * The site could be temporarily unavailable or too busy. Try again in
> > a few
> > moments.
> >
> > * If you are unable to load any pages, check your computer's network
> > connection.
> >
> > * If your computer or network is protected by a firewall or proxy,
> > make sure
> > that Firefox is permitted to access the Web."
> >
> >
> > Why is this happening? I don't seem to be having any problems with my
> > connection or whatsoever, and I don't have a virus in system. I have Windows
> > Defender and AVG only running in pc.
> >
> > So it's really hard for me to figure out what seems to be doing it.
> >
> >
> >
> >
> > I have WinXP Home Edition Service Pack 2.
> >
> >
> >
> >
> > Any smart people out there who can help? I would really appreciate it. I've
> > been having this problem for 3 weeks now, I contacted Comcast about it but
> > they were no help. So yea.
> >
> >
> > Thanks!
>
> http://support.microsoft.com/gp/pc_ie_intro
> This link will troubleshoot IE; it's interactive and looks at the
> current settings.
>
> In Internet Options, Content tab, if Content Advisor is turned on, click
> the Settings button, "Approved Sites" tab, and make sure the sites
> aren't listed with a red icon. If they're listed, click to highlight,
> click Remove.
>
> In Internet Options, Privacy tab, click the "Sites" button and look for
> the sites mentioned. If any are there, remove or set to "Allow".
>
> --
> Joe =o)
>

What firewall are you using ?




On Sun, 2 Mar 2008 22:21:00 -0800, HANNA
<HANNA@discussions.microsoft.com> wrote:

>HI JOE~
>
>Thanks again for trying to help me
>I really appreciate it.
>
>Ok, so I went to that website you provided to check and see what's causing
>my IE to not work and the result was it seems to be fine. Except that I just
>can't seem to go to these two websites .. "www.ebay.com" and
>"www.amazon.com". I even checked the allow sites as well.
>
>
>Anymore ideas?
>
>
>
>"Elmo" wrote:
>
>> HANNA wrote:
>> > Hi Everyone
>> >
>> >
>> > I have been having this problem for quite awhile now and I have done
>> > everything that was provided for me by the people who tried to help. Which
>> > was; clearing cookies and cache, checking browser settings, going to
>> > Microsoft help topics, reinstalling IE browser .. etc.. but so far I just
>> > don't know what to do now based on what I've done so far.
>> >
>> >
>> > My issue is that I can't access or go into lets just say .. "www.ebay.com"
>> > and "www.amazon.com", so far that is the only 2 websites that I'm having
>> > troubles going in. Firewall, I checked as well and its in allow mode.
>> >
>> >
>> > When I do type the URL in address bar I get this in IE 7:
>> > "http://search.live.com/results.aspx?FORM=DNSAS&q=ebay.com" ---Redirects me
>> > to this and I'd have to click on the different ebay links provided. Then....
>> > When I click on the "ebay link" this appears.... "Internet Explorer cannot
>> > display the webpage
>> >
>> > Most likely causes:
>> > You are not connected to the Internet.
>> > The website is encountering problems.
>> > There might be a typing error in the address. "
>> >
>> >
>> > When I type in URL on Mozilla Firefox this appears:
>> >
>> > "Unable to connect
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Firefox can't establish a connection to the server at ebay.com.
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > * The site could be temporarily unavailable or too busy. Try again in
>> > a few
>> > moments.
>> >
>> > * If you are unable to load any pages, check your computer's network
>> > connection.
>> >
>> > * If your computer or network is protected by a firewall or proxy,
>> > make sure
>> > that Firefox is permitted to access the Web."
>> >
>> >
>> > Why is this happening? I don't seem to be having any problems with my
>> > connection or whatsoever, and I don't have a virus in system. I have Windows
>> > Defender and AVG only running in pc.
>> >
>> > So it's really hard for me to figure out what seems to be doing it.
>> >
>> >
>> >
>> >
>> > I have WinXP Home Edition Service Pack 2.
>> >
>> >
>> >
>> >
>> > Any smart people out there who can help? I would really appreciate it. I've
>> > been having this problem for 3 weeks now, I contacted Comcast about it but
>> > they were no help. So yea.
>> >
>> >
>> > Thanks!
>>
>> http://support.microsoft.com/gp/pc_ie_intro
>> This link will troubleshoot IE; it's interactive and looks at the
>> current settings.
>>
>> In Internet Options, Content tab, if Content Advisor is turned on, click
>> the Settings button, "Approved Sites" tab, and make sure the sites
>> aren't listed with a red icon. If they're listed, click to highlight,
>> click Remove.
>>
>> In Internet Options, Privacy tab, click the "Sites" button and look for
>> the sites mentioned. If any are there, remove or set to "Allow".
>>
>> --
>> Joe =o)
>>

check that port 443 (tcp/ip) is enabled on your windows firewall. if its
blocked you wont be able to access sites that use the port for transactions.

"bojimbo26one@aol.com" wrote:

>
> What firewall are you using ?
>
>
>
>
> On Sun, 2 Mar 2008 22:21:00 -0800, HANNA
> <HANNA@discussions.microsoft.com> wrote:
>
> >HI JOE~
> >
> >Thanks again for trying to help me
> >I really appreciate it.
> >
> >Ok, so I went to that website you provided to check and see what's causing
> >my IE to not work and the result was it seems to be fine. Except that I just
> >can't seem to go to these two websites .. "www.ebay.com" and
> >"www.amazon.com". I even checked the allow sites as well.
> >
> >
> >Anymore ideas?
> >
> >
> >
> >"Elmo" wrote:
> >
> >> HANNA wrote:
> >> > Hi Everyone
> >> >
> >> >
> >> > I have been having this problem for quite awhile now and I have done
> >> > everything that was provided for me by the people who tried to help. Which
> >> > was; clearing cookies and cache, checking browser settings, going to
> >> > Microsoft help topics, reinstalling IE browser .. etc.. but so far I just
> >> > don't know what to do now based on what I've done so far.
> >> >
> >> >
> >> > My issue is that I can't access or go into lets just say .. "www.ebay.com"
> >> > and "www.amazon.com", so far that is the only 2 websites that I'm having
> >> > troubles going in. Firewall, I checked as well and its in allow mode.
> >> >
> >> >
> >> > When I do type the URL in address bar I get this in IE 7:
> >> > "http://search.live.com/results.aspx?FORM=DNSAS&q=ebay.com" ---Redirects me
> >> > to this and I'd have to click on the different ebay links provided. Then....
> >> > When I click on the "ebay link" this appears.... "Internet Explorer cannot
> >> > display the webpage
> >> >
> >> > Most likely causes:
> >> > You are not connected to the Internet.
> >> > The website is encountering problems.
> >> > There might be a typing error in the address. "
> >> >
> >> >
> >> > When I type in URL on Mozilla Firefox this appears:
> >> >
> >> > "Unable to connect
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > Firefox can't establish a connection to the server at ebay.com.
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > * The site could be temporarily unavailable or too busy. Try again in
> >> > a few
> >> > moments.
> >> >
> >> > * If you are unable to load any pages, check your computer's network
> >> > connection.
> >> >
> >> > * If your computer or network is protected by a firewall or proxy,
> >> > make sure
> >> > that Firefox is permitted to access the Web."
> >> >
> >> >
> >> > Why is this happening? I don't seem to be having any problems with my
> >> > connection or whatsoever, and I don't have a virus in system. I have Windows
> >> > Defender and AVG only running in pc.
> >> >
> >> > So it's really hard for me to figure out what seems to be doing it.
> >> >
> >> >
> >> >
> >> >
> >> > I have WinXP Home Edition Service Pack 2.
> >> >
> >> >
> >> >
> >> >
> >> > Any smart people out there who can help? I would really appreciate it. I've
> >> > been having this problem for 3 weeks now, I contacted Comcast about it but
> >> > they were no help. So yea.
> >> >
> >> >
> >> > Thanks!
> >>
> >> http://support.microsoft.com/gp/pc_ie_intro
> >> This link will troubleshoot IE; it's interactive and looks at the
> >> current settings.
> >>
> >> In Internet Options, Content tab, if Content Advisor is turned on, click
> >> the Settings button, "Approved Sites" tab, and make sure the sites
> >> aren't listed with a red icon. If they're listed, click to highlight,
> >> click Remove.
> >>
> >> In Internet Options, Privacy tab, click the "Sites" button and look for
> >> the sites mentioned. If any are there, remove or set to "Allow".
> >>
> >> --
> >> Joe =o)
> >>
>

I'm using the firewall provided by Windows.



"bojimbo26one@aol.com" wrote:

>
> What firewall are you using ?
>
>
>
>
> On Sun, 2 Mar 2008 22:21:00 -0800, HANNA
> <HANNA@discussions.microsoft.com> wrote:
>
> >HI JOE~
> >
> >Thanks again for trying to help me
> >I really appreciate it.
> >
> >Ok, so I went to that website you provided to check and see what's causing
> >my IE to not work and the result was it seems to be fine. Except that I just
> >can't seem to go to these two websites .. "www.ebay.com" and
> >"www.amazon.com". I even checked the allow sites as well.
> >
> >
> >Anymore ideas?
> >
> >
> >
> >"Elmo" wrote:
> >
> >> HANNA wrote:
> >> > Hi Everyone
> >> >
> >> >
> >> > I have been having this problem for quite awhile now and I have done
> >> > everything that was provided for me by the people who tried to help. Which
> >> > was; clearing cookies and cache, checking browser settings, going to
> >> > Microsoft help topics, reinstalling IE browser .. etc.. but so far I just
> >> > don't know what to do now based on what I've done so far.
> >> >
> >> >
> >> > My issue is that I can't access or go into lets just say .. "www.ebay.com"
> >> > and "www.amazon.com", so far that is the only 2 websites that I'm having
> >> > troubles going in. Firewall, I checked as well and its in allow mode.
> >> >
> >> >
> >> > When I do type the URL in address bar I get this in IE 7:
> >> > "http://search.live.com/results.aspx?FORM=DNSAS&q=ebay.com" ---Redirects me
> >> > to this and I'd have to click on the different ebay links provided. Then....
> >> > When I click on the "ebay link" this appears.... "Internet Explorer cannot
> >> > display the webpage
> >> >
> >> > Most likely causes:
> >> > You are not connected to the Internet.
> >> > The website is encountering problems.
> >> > There might be a typing error in the address. "
> >> >
> >> >
> >> > When I type in URL on Mozilla Firefox this appears:
> >> >
> >> > "Unable to connect
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > Firefox can't establish a connection to the server at ebay.com.
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > * The site could be temporarily unavailable or too busy. Try again in
> >> > a few
> >> > moments.
> >> >
> >> > * If you are unable to load any pages, check your computer's network
> >> > connection.
> >> >
> >> > * If your computer or network is protected by a firewall or proxy,
> >> > make sure
> >> > that Firefox is permitted to access the Web."
> >> >
> >> >
> >> > Why is this happening? I don't seem to be having any problems with my
> >> > connection or whatsoever, and I don't have a virus in system. I have Windows
> >> > Defender and AVG only running in pc.
> >> >
> >> > So it's really hard for me to figure out what seems to be doing it.
> >> >
> >> >
> >> >
> >> >
> >> > I have WinXP Home Edition Service Pack 2.
> >> >
> >> >
> >> >
> >> >
> >> > Any smart people out there who can help? I would really appreciate it. I've
> >> > been having this problem for 3 weeks now, I contacted Comcast about it but
> >> > they were no help. So yea.
> >> >
> >> >
> >> > Thanks!
> >>
> >> http://support.microsoft.com/gp/pc_ie_intro
> >> This link will troubleshoot IE; it's interactive and looks at the
> >> current settings.
> >>
> >> In Internet Options, Content tab, if Content Advisor is turned on, click
> >> the Settings button, "Approved Sites" tab, and make sure the sites
> >> aren't listed with a red icon. If they're listed, click to highlight,
> >> click Remove.
> >>
> >> In Internet Options, Privacy tab, click the "Sites" button and look for
> >> the sites mentioned. If any are there, remove or set to "Allow".
> >>
> >> --
> >> Joe =o)
> >>
>

Hi Nanny!

Yes I checked and its enabled. So I typed "www.ebay.com" and it still
doesn't work. What do you think is causing this?



"Nanny" wrote:

> check that port 443 (tcp/ip) is enabled on your windows firewall. if its
> blocked you wont be able to access sites that use the port for transactions.
>
> "bojimbo26one@aol.com" wrote:
>
> >
> > What firewall are you using ?
> >
> >
> >
> >
> > On Sun, 2 Mar 2008 22:21:00 -0800, HANNA
> > <HANNA@discussions.microsoft.com> wrote:
> >
> > >HI JOE~
> > >
> > >Thanks again for trying to help me
> > >I really appreciate it.
> > >
> > >Ok, so I went to that website you provided to check and see what's causing
> > >my IE to not work and the result was it seems to be fine. Except that I just
> > >can't seem to go to these two websites .. "www.ebay.com" and
> > >"www.amazon.com". I even checked the allow sites as well.
> > >
> > >
> > >Anymore ideas?
> > >
> > >
> > >
> > >"Elmo" wrote:
> > >
> > >> HANNA wrote:
> > >> > Hi Everyone
> > >> >
> > >> >
> > >> > I have been having this problem for quite awhile now and I have done
> > >> > everything that was provided for me by the people who tried to help. Which
> > >> > was; clearing cookies and cache, checking browser settings, going to
> > >> > Microsoft help topics, reinstalling IE browser .. etc.. but so far I just
> > >> > don't know what to do now based on what I've done so far.
> > >> >
> > >> >
> > >> > My issue is that I can't access or go into lets just say .. "www.ebay.com"
> > >> > and "www.amazon.com", so far that is the only 2 websites that I'm having
> > >> > troubles going in. Firewall, I checked as well and its in allow mode.
> > >> >
> > >> >
> > >> > When I do type the URL in address bar I get this in IE 7:
> > >> > "http://search.live.com/results.aspx?FORM=DNSAS&q=ebay.com" ---Redirects me
> > >> > to this and I'd have to click on the different ebay links provided. Then....
> > >> > When I click on the "ebay link" this appears.... "Internet Explorer cannot
> > >> > display the webpage
> > >> >
> > >> > Most likely causes:
> > >> > You are not connected to the Internet.
> > >> > The website is encountering problems.
> > >> > There might be a typing error in the address. "
> > >> >
> > >> >
> > >> > When I type in URL on Mozilla Firefox this appears:
> > >> >
> > >> > "Unable to connect
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > Firefox can't establish a connection to the server at ebay.com.
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > * The site could be temporarily unavailable or too busy. Try again in
> > >> > a few
> > >> > moments.
> > >> >
> > >> > * If you are unable to load any pages, check your computer's network
> > >> > connection.
> > >> >
> > >> > * If your computer or network is protected by a firewall or proxy,
> > >> > make sure
> > >> > that Firefox is permitted to access the Web."
> > >> >
> > >> >
> > >> > Why is this happening? I don't seem to be having any problems with my
> > >> > connection or whatsoever, and I don't have a virus in system. I have Windows
> > >> > Defender and AVG only running in pc.
> > >> >
> > >> > So it's really hard for me to figure out what seems to be doing it.
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > I have WinXP Home Edition Service Pack 2.
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > Any smart people out there who can help? I would really appreciate it. I've
> > >> > been having this problem for 3 weeks now, I contacted Comcast about it but
> > >> > they were no help. So yea.
> > >> >
> > >> >
> > >> > Thanks!
> > >>
> > >> http://support.microsoft.com/gp/pc_ie_intro
> > >> This link will troubleshoot IE; it's interactive and looks at the
> > >> current settings.
> > >>
> > >> In Internet Options, Content tab, if Content Advisor is turned on, click
> > >> the Settings button, "Approved Sites" tab, and make sure the sites
> > >> aren't listed with a red icon. If they're listed, click to highlight,
> > >> click Remove.
> > >>
> > >> In Internet Options, Privacy tab, click the "Sites" button and look for
> > >> the sites mentioned. If any are there, remove or set to "Allow".
> > >>
> > >> --
> > >> Joe =o)
> > >>
> >