chkdsk defrag and safe mode

Working on a friend's computer - Dell, WinXP Home, SP2 already installed.
Fixed initial problems (CD-RW wouldn't work, strange files in msconfig),
trying to clean up now. Ran stinger - no virus. Told it to run chkdsk /f.
Won't run chkdsk at boot - "Cannot Open Volume For Direct Access". Won't run
Defrag due to "chkdsk scheduled" but won't complete chkdsk either. Won't let
me access Safe Mode - stops at Drivers\agpCPQ.sys. Help! and Thanks!

Uninstall sp2, and run a "Repair"
How to Perform a Windows XP Repair Install:
http://michaelstevenstech.com/XPrepairinstall.htm
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Mark L. Ferguson
..

"KatheP" <KatheP@discussions.microsoft.com> wrote in message
news:2C48C8A1-8D5D-4EE8-85E8-A67C952E921E@microsoft.com...
> Working on a friend's computer - Dell, WinXP Home, SP2 already installed.
> Fixed initial problems (CD-RW wouldn't work, strange files in msconfig),
> trying to clean up now. Ran stinger - no virus. Told it to run chkdsk
> /f.
> Won't run chkdsk at boot - "Cannot Open Volume For Direct Access". Won't
> run
> Defrag due to "chkdsk scheduled" but won't complete chkdsk either. Won't
> let
> me access Safe Mode - stops at Drivers\agpCPQ.sys. Help! and Thanks!
>