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USB "Safely Remove" error

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  #1 (permalink)  
Old 03-26-2008, 04:51 PM
John Smith
 
Posts: n/a
USB "Safely Remove" error
In the past I've used two USB devices which I habitually remove
without shutting XP down: the little reader that reads my camera's
memory card and a little 2gig flash memory I bought at Staples. The
Safely Remove feature worked OK with these.

Recently I also connnected a USB enclosure with an IDE hard drive
inside it to clone to. When I tried using the Safely Disconnect icon
on this drive I got this message "Exception occurred trying to run
shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
disconnect your device" does appear, and the temporary drive icon
disappears from the tray. Anyone know how to cure this? Do you think
it is REALLY safe to turn the drive off at that point? (that's a
backup clone of my c: drive, I wouldn't want to destroy data, I'd
really need the thing in a dire emergency). Also, now the same thing
happens with my other two disconnecable devices.
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  #2 (permalink)  
Old 03-26-2008, 06:08 PM
Popeye
 
Posts: n/a
Re: USB "Safely Remove" error
On Wed, 26 Mar 2008 12:51:33 -0400, John Smith
<crassono_spam@verizon.net> wrote:

>In the past I've used two USB devices which I habitually remove
>without shutting XP down: the little reader that reads my camera's
>memory card and a little 2gig flash memory I bought at Staples. The
>Safely Remove feature worked OK with these.
>
> Recently I also connnected a USB enclosure with an IDE hard drive
>inside it to clone to. When I tried using the Safely Disconnect icon
>on this drive I got this message "Exception occurred trying to run
>shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
>disconnect your device" does appear, and the temporary drive icon
>disappears from the tray. Anyone know how to cure this? Do you think
>it is REALLY safe to turn the drive off at that point? (that's a
>backup clone of my c: drive, I wouldn't want to destroy data, I'd
>really need the thing in a dire emergency). Also, now the same thing
>happens with my other two disconnecable devices.
>Remove no_spam to reply email



Take a look at this neat, free little utility here:
http://www.nirsoft.net/utils/index.html
Works much better than MS USB removal tool.
USBDeview is a small utility that lists all USB devices that currently
connected to your computer, as well as all USB devices that you
previously used.
For each USB device, extended information is displayed: Device
name/description, device type, serial number (for mass storage
devices), the date/time that device was added, Vendor ID, Product ID,
and more... USBDeview also allows you to uninstall USB devices that
you previously used, and disconnect USB devices that are currently
connected to your computer. You can also use USBDeview on a remote
computer, as long as you login to that computer with admin user.
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  #3 (permalink)  
Old 03-26-2008, 06:16 PM
Popeye
 
Posts: n/a
Re: USB "Safely Remove" Opps!
On Wed, 26 Mar 2008 12:51:33 -0400, John Smith
<crassono_spam@verizon.net> wrote:

>In the past I've used two USB devices which I habitually remove
>without shutting XP down: the little reader that reads my camera's
>memory card and a little 2gig flash memory I bought at Staples. The
>Safely Remove feature worked OK with these.
>
> Recently I also connnected a USB enclosure with an IDE hard drive
>inside it to clone to. When I tried using the Safely Disconnect icon
>on this drive I got this message "Exception occurred trying to run
>shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
>disconnect your device" does appear, and the temporary drive icon
>disappears from the tray. Anyone know how to cure this? Do you think
>it is REALLY safe to turn the drive off at that point? (that's a
>backup clone of my c: drive, I wouldn't want to destroy data, I'd
>really need the thing in a dire emergency). Also, now the same thing
>happens with my other two disconnecable devices.
>Remove no_spam to reply email



Opps! name of free removal tool is USBdeview
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  #4 (permalink)  
Old 03-27-2008, 05:40 PM
John Smith
 
Posts: n/a
Re: USB "Safely Remove" error
On Wed, 26 Mar 2008 18:08:55 GMT, Popeye <popeye@mix.com> wrote:

>On Wed, 26 Mar 2008 12:51:33 -0400, John Smith
><crassono_spam@verizon.net> wrote:
>
>>In the past I've used two USB devices which I habitually remove
>>without shutting XP down: the little reader that reads my camera's
>>memory card and a little 2gig flash memory I bought at Staples. The
>>Safely Remove feature worked OK with these.
>>
>> Recently I also connnected a USB enclosure with an IDE hard drive
>>inside it to clone to. When I tried using the Safely Disconnect icon
>>on this drive I got this message "Exception occurred trying to run
>>shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
>>disconnect your device" does appear, and the temporary drive icon
>>disappears from the tray. Anyone know how to cure this? Do you think
>>it is REALLY safe to turn the drive off at that point? (that's a
>>backup clone of my c: drive, I wouldn't want to destroy data, I'd
>>really need the thing in a dire emergency). Also, now the same thing
>>happens with my other two disconnecable devices.
>>Remove no_spam to reply email

>
>
>Take a look at this neat, free little utility here:
>http://www.nirsoft.net/utils/index.html
>Works much better than MS USB removal tool.
>USBDeview is a small utility that lists all USB devices that currently
>connected to your computer, as well as all USB devices that you
>previously used.
>For each USB device, extended information is displayed: Device
>name/description, device type, serial number (for mass storage
>devices), the date/time that device was added, Vendor ID, Product ID,
>and more... USBDeview also allows you to uninstall USB devices that
>you previously used, and disconnect USB devices that are currently
>connected to your computer. You can also use USBDeview on a remote
>computer, as long as you login to that computer with admin user.


Seems to work pretty slick. Doesn't give that reassuring message "It's
now safe to remove your gizmo", but the drive disappears from Explorer
and it's icon is gone from the System Tray, so I guess it's OK to turn
the drive off. And no alarming Exception messages either.
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  #5 (permalink)  
Old 03-28-2008, 08:08 AM
Uwe Sieber
 
Posts: n/a
Re: USB "Safely Remove" error
John Smith wrote:
> In the past I've used two USB devices which I habitually remove
> without shutting XP down: the little reader that reads my camera's
> memory card and a little 2gig flash memory I bought at Staples. The
> Safely Remove feature worked OK with these.
>
> Recently I also connnected a USB enclosure with an IDE hard drive
> inside it to clone to. When I tried using the Safely Disconnect icon
> on this drive I got this message "Exception occurred trying to run
> shell32.dll, control_Rundll hotplug.dll".


Probably some XP files are corrupt, a repair install seems
to be a good idea.

My commandline tool RemoveDrive can do the removal job too.
http://www.uwe-sieber.de/drivetools_e.html#RemoveDrive



Uwe
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  #6 (permalink)  
Old 04-01-2008, 12:02 PM
MOB
 
Posts: n/a
Re: USB "Safely Remove" Opps!
On Wed, 26 Mar 2008 18:16:40 GMT, Popeye <popeye@mix.com> wrote:
>On Wed, 26 Mar 2008 12:51:33 -0400, John Smith
><crassono_spam@verizon.net> wrote:
>>In the past I've used two USB devices which I habitually remove
>>without shutting XP down: the little reader that reads my camera's
>>memory card and a little 2gig flash memory I bought at Staples. The
>>Safely Remove feature worked OK with these.
>> Recently I also connnected a USB enclosure with an IDE hard drive
>>inside it to clone to. When I tried using the Safely Disconnect icon
>>on this drive I got this message "Exception occurred trying to run
>>shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
>>disconnect your device" does appear, and the temporary drive icon
>>disappears from the tray. Anyone know how to cure this? Do you think
>>it is REALLY safe to turn the drive off at that point? (that's a
>>backup clone of my c: drive, I wouldn't want to destroy data, I'd
>>really need the thing in a dire emergency). Also, now the same thing
>>happens with my other two disconnecable devices.
>>Remove no_spam to reply email



>Opps! name of free removal tool is USBdeview


I have a PNY Attache usb device that I've used 4 or 5 times. I feel
sure that in the beginning, I did find a way to "safely remove." Now,
however, no icon appears in the system tray. And I have not found any
other way to remove it specifically "safely."

What I did this morning was to right-click the L: drive on my
application drive and click on "Close." Then I removed the device.

I have no idea if I've removed it "safely" or not. So I have two
questions:

1. What damage can be done to what, if the device is removed not
safely?

2. How can I get the icon to appear in the system tray like it says
it will here:
http://www2.pny.com/support/media//F...%5B4%5D_v1.pdf
?

Thanks.
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  #7 (permalink)  
Old 04-01-2008, 12:06 PM
MOB
 
Posts: n/a
Re: USB "Safely Remove" Opps!
On Tue, 01 Apr 2008 08:02:04 -0400, MOB <mobrien11@comcast.net> wrote:

>On Wed, 26 Mar 2008 18:16:40 GMT, Popeye <popeye@mix.com> wrote:
>>On Wed, 26 Mar 2008 12:51:33 -0400, John Smith
>><crassono_spam@verizon.net> wrote:
>>>In the past I've used two USB devices which I habitually remove
>>>without shutting XP down: the little reader that reads my camera's
>>>memory card and a little 2gig flash memory I bought at Staples. The
>>>Safely Remove feature worked OK with these.
>>> Recently I also connnected a USB enclosure with an IDE hard drive
>>>inside it to clone to. When I tried using the Safely Disconnect icon
>>>on this drive I got this message "Exception occurred trying to run
>>>shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
>>>disconnect your device" does appear, and the temporary drive icon
>>>disappears from the tray. Anyone know how to cure this? Do you think
>>>it is REALLY safe to turn the drive off at that point? (that's a
>>>backup clone of my c: drive, I wouldn't want to destroy data, I'd
>>>really need the thing in a dire emergency). Also, now the same thing
>>>happens with my other two disconnecable devices.
>>>Remove no_spam to reply email

>
>
>>Opps! name of free removal tool is USBdeview

>
>I have a PNY Attache usb device that I've used 4 or 5 times. I feel
>sure that in the beginning, I did find a way to "safely remove." Now,
>however, no icon appears in the system tray. And I have not found any
>other way to remove it specifically "safely."
>
>What I did this morning was to right-click the L: drive on my
>application drive and click on "Close." Then I removed the device.
>
>I have no idea if I've removed it "safely" or not. So I have two
>questions:
>
>1. What damage can be done to what, if the device is removed not
>safely?
>
>2. How can I get the icon to appear in the system tray like it says
>it will here:
>http://www2.pny.com/support/media//F...%5B4%5D_v1.pdf
>?
>
>Thanks.


I meant on the application bar at the bottom of the screen.
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  #8 (permalink)  
Old 04-01-2008, 01:33 PM
MOB
 
Posts: n/a
Re: USB "Safely Remove" Opps!
On Tue, 01 Apr 2008 08:02:04 -0400, MOB <mobrien11@comcast.net> wrote:

>On Wed, 26 Mar 2008 18:16:40 GMT, Popeye <popeye@mix.com> wrote:
>>On Wed, 26 Mar 2008 12:51:33 -0400, John Smith
>><crassono_spam@verizon.net> wrote:
>>>In the past I've used two USB devices which I habitually remove
>>>without shutting XP down: the little reader that reads my camera's
>>>memory card and a little 2gig flash memory I bought at Staples. The
>>>Safely Remove feature worked OK with these.
>>> Recently I also connnected a USB enclosure with an IDE hard drive
>>>inside it to clone to. When I tried using the Safely Disconnect icon
>>>on this drive I got this message "Exception occurred trying to run
>>>shell32.dll, control_Rundll hotplug.dll". The balloon "You may safely
>>>disconnect your device" does appear, and the temporary drive icon
>>>disappears from the tray. Anyone know how to cure this? Do you think
>>>it is REALLY safe to turn the drive off at that point? (that's a
>>>backup clone of my c: drive, I wouldn't want to destroy data, I'd
>>>really need the thing in a dire emergency). Also, now the same thing
>>>happens with my other two disconnecable devices.
>>>Remove no_spam to reply email

>
>>Opps! name of free removal tool is USBdeview


>I have a PNY Attache usb device that I've used 4 or 5 times. I feel
>sure that in the beginning, I did find a way to "safely remove." Now,
>however, no icon appears in the system tray. And I have not found any
>other way to remove it specifically "safely."
>What I did this morning was to right-click the L: drive on my
>application bar and click on "Close." Then I removed the device.
>I have no idea if I've removed it "safely" or not. So I have two
>questions:
>1. What damage can be done to what, if the device is removed not
>safely?
>2. How can I get the icon to appear in the system tray like it says
>it will here:
>http://www2.pny.com/support/media//F...%5B4%5D_v1.pdf
>?
>Thanks.


Sorry to be replying to my own messages, but I discovered that the
attache usb icon does appear in my laptop system tray. It just
doesn't appear in my desktop system tray.

How can I fix this?

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