Re: Login: unable to type password at welcome screen (several PCs)

Folks,
I just got off the phone with MS and they recommended to me to remove this
update KB923191 for now and the issue should be fixed in SP3 that is planned
to be released in about 25 days.





"Dooger" wrote:

> In not sure. I reinstalled windows and just didn't install that
> update. So far everything is ok. You should be able to remove it, I
> would check out Microsoft for the answer.
>
>
> On Tue, 18 Sep 2007 05:05:43 +0530, cub682
> <cub682.2x2xzl@DoNotSpam.com> wrote:
>
> >
> >I've had the same login issue for months and was wondering if anyone
> >knows the fix.
> >I cannot find Microsoft security update KB923191 in add/remove programs
> >or c/windows to uninstall it, however Windows Update and Belarc Advisor
> >both show it successfully installed.
> >I have read on a couple other sites that this update is the problem.
> >Could someone please explain to me how to remove this update?
>

Thanks for the update, Mike.

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Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"mike" <mike@discussions.microsoft.com> wrote in message news:93CD7D62-2B3F-47D8-9C33-A7143A545515@microsoft.com...
Folks,
I just got off the phone with MS and they recommended to me to remove this
update KB923191 for now and the issue should be fixed in SP3 that is planned
to be released in about 25 days.





"Dooger" wrote:

> In not sure. I reinstalled windows and just didn't install that
> update. So far everything is ok. You should be able to remove it, I
> would check out Microsoft for the answer.
>
>
> On Tue, 18 Sep 2007 05:05:43 +0530, cub682
> <cub682.2x2xzl@DoNotSpam.com> wrote:
>
> >
> >I've had the same login issue for months and was wondering if anyone
> >knows the fix.
> >I cannot find Microsoft security update KB923191 in add/remove programs
> >or c/windows to uninstall it, however Windows Update and Belarc Advisor
> >both show it successfully installed.
> >I have read on a couple other sites that this update is the problem.
> >Could someone please explain to me how to remove this update?
>

Check the registry key HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify for keys that lead to
removed/non-existing or disabled services. In my case AtiExtEvent key
caused all the trouble, not any of the file versions in the hotfixes.


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Guillaume
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mike;3629016 Wrote:
> Folks,
> I just got off the phone with MS and they recommended to me to remove
> this
> update KB923191 for now and the issue should be fixed in SP3 that is
> planned
> to be released in about 25 days.
>
Unfortunately, this problem is *not* fixed in SP3. I'm still seeing
this issue on XP Home after successful SP3 installation.


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trellis
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Hi,

I see the same problem with SP3 as well, and the annoying thing is
there's no way to remove the KB that causes it, since it's now part of
the service pack.

Logging on to an operating system should be possible, no?

Cheers,
Alan


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alanjhd
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On Mon, 8 Sep 2008 03:32:45 +0530, alanjhd
<alanjhd.3fe1rc@DoNotSpam.com> wrote:

>
>Hi,
>
>I see the same problem with SP3 as well, and the annoying thing is
>there's no way to remove the KB that causes it, since it's now part of
>the service pack.
>
>Logging on to an operating system should be possible, no?
>
>Cheers,
>Alan

SP3 IS a service pack ; add/remove , uninstall .

Hi,

Thanks for the suggestion.

Yes, I understand that SP3 means Service Pack 3. My point was that I
can't now remove the individual KB that (allegedly) causes this problem,
I'd have to remove the complete service pack, as you suggest.

If I do remove SP3, I'd then have to install all the KBs individually,
which would be time-consuming.

I've reported this issue to MS, I'll post here if they get back to me
with any solution.

Cheers,
Alan


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trellis;3943979 Wrote:
> Unfortunately, this problem is *not* fixed in SP3. I'm still seeing this
> issue on XP Home after successful SP3 installation.

I strongly suspect "fixed -in- SP3" does not mean "fixed -by- SP3," but
rather that the version of this update that's bundled into in SP3 does
not itself cause the same problem, so that if you have not installed it
before but now install SP3 you should be OK.

I've uninstalled the original KB923191 as advised by Mike and others,
well after installing SP3, and the fix seems to work as to the login
password box; now let's see if doing so broke any of the things the
original KB923191 was related to and I have to reinstall SP3.


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