"New Group" <msandyly88@gmail.com> wrote in message
news:u4irm6PmIHA.3512@TK2MSFTNGP03.phx.gbl...
> Hi, I got some problem with my window xp professional.
> When i turn on my pc, it pop up a window said "Errorloading
> C:\WINDOWNS\system32\refrgpdp.dll. When i try to print something, my pc
> froze.
> I try to find the missing file online and on other computer, but i can't
> find it.
> Please HELP
>
>
>
> Thank You
That message is probably a Good Thing. It's almost certainly a sign that
your virus checker is working.
Seemingly random file names like that, especially ones that produce no hits
from Google, are generally produced by malware.
Your A/V software detected the malware and deleted it, but left the
reference to the launcher behind. You can locate the reference via
msconfig (start, run, msconfig) and then open Regedit or the startup folder
to remove it.
However, the appearance of one can indicate that your system is not quite
clean. You should re-scan it, after cleaning out all the temporary file
folders. ccleaner, a free utility (
www.ccleaner.com) makes this very easy.
You do not need to accept the Yahoo toolbar install it offers in the regular
build, and htere is a "slim" version of the installer without the toolbar.
As to the print process freezing, after you do the above, remove and
reinstall your printer if the problem persists. If it's a USB printer, do
remember to disconnect the USB cable as you install the printers. Wait
till you are told to re-attach the printer.
HTH
-pk
Linear Mode
