Folder blocked after reinstalling windows xp

I have a laptop that crashed and could not start up.

I took it for service to a local provider and they told me that they had to
install windows xp again and that I would not lose any information.

They made the new installation of windows xp and I can now start up the
laptop. I can see the user folder where I had my files but can not access it.

If I try to copy it to another disk, I get an error message saying that the
access has been denied. Check if the disk is not full or password protected
and the file is not in use.

Can I uninstall the new windows xp version and go back to where the laptop
crashed or is there a way to open the folder to rescue my files?

Please help.

Thank you.

You need to 'take ownership' of the folder and its files.
HOW TO Take Ownership of a File or Folder in Windows XP:
http://support.microsoft.com/default...;EN-US;Q308421

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Mark L. Ferguson
..

"chasermty" <chasermty@discussions.microsoft.com> wrote in message
news:15BC8FAB-06E8-41B1-A9A6-098030D7C0BC@microsoft.com...
> I have a laptop that crashed and could not start up.
>
> I took it for service to a local provider and they told me that they had
> to
> install windows xp again and that I would not lose any information.
>
> They made the new installation of windows xp and I can now start up the
> laptop. I can see the user folder where I had my files but can not access
> it.
>
> If I try to copy it to another disk, I get an error message saying that
> the
> access has been denied. Check if the disk is not full or password
> protected
> and the file is not in use.
>
> Can I uninstall the new windows xp version and go back to where the laptop
> crashed or is there a way to open the folder to rescue my files?
>
> Please help.
>
> Thank you.

Thank you very much!

I could finnaly do it. I was afraid I was going to lose that information.

You're an angel. God bless and thanks again.



"Mark L. Ferguson" wrote:

> You need to 'take ownership' of the folder and its files.
> HOW TO Take Ownership of a File or Folder in Windows XP:
> http://support.microsoft.com/default...;EN-US;Q308421
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "chasermty" <chasermty@discussions.microsoft.com> wrote in message
> news:15BC8FAB-06E8-41B1-A9A6-098030D7C0BC@microsoft.com...
> > I have a laptop that crashed and could not start up.
> >
> > I took it for service to a local provider and they told me that they had
> > to
> > install windows xp again and that I would not lose any information.
> >
> > They made the new installation of windows xp and I can now start up the
> > laptop. I can see the user folder where I had my files but can not access
> > it.
> >
> > If I try to copy it to another disk, I get an error message saying that
> > the
> > access has been denied. Check if the disk is not full or password
> > protected
> > and the file is not in use.
> >
> > Can I uninstall the new windows xp version and go back to where the laptop
> > crashed or is there a way to open the folder to rescue my files?
> >
> > Please help.
> >
> > Thank you.
>