Cannot re-install Video camera

I have a JVC GR-DX307 DV video camera, that I use with my laptop with XP SP2.
The editing program no longer 'sees' the camera. When I view the device
manager I get the message. No drivers installer for the device.
When I try to reload the drivers I get the message' The class installer has
denied the request to install or upgarde this device'. I have view all of the
threads that appear relevant, but none show this particular problem. Can
anyone help?

If it's listed in Device Manager, the Driver tab should give you the option
to 'roll back driver'

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Mark L. Ferguson
..

"stevej-hos" <stevejhos@discussions.microsoft.com> wrote in message
news:CE5A8CA8-FC8D-4905-9E97-AFB599FB6F74@microsoft.com...
> I have a JVC GR-DX307 DV video camera, that I use with my laptop with XP
> SP2.
> The editing program no longer 'sees' the camera. When I view the device
> manager I get the message. No drivers installer for the device.
> When I try to reload the drivers I get the message' The class installer
> has
> denied the request to install or upgarde this device'. I have view all of
> the
> threads that appear relevant, but none show this particular problem. Can
> anyone help?
>

Thanks Mark.
I only get the device listed in the device drivers when it is plugged in. It
does not show any 'roll-back' facility. There is obviously a problem with the
client installer, but there is no info on the tech-net on how to address this.

"Mark L. Ferguson" wrote:

> If it's listed in Device Manager, the Driver tab should give you the option
> to 'roll back driver'
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "stevej-hos" <stevejhos@discussions.microsoft.com> wrote in message
> news:CE5A8CA8-FC8D-4905-9E97-AFB599FB6F74@microsoft.com...
> > I have a JVC GR-DX307 DV video camera, that I use with my laptop with XP
> > SP2.
> > The editing program no longer 'sees' the camera. When I view the device
> > manager I get the message. No drivers installer for the device.
> > When I try to reload the drivers I get the message' The class installer
> > has
> > denied the request to install or upgarde this device'. I have view all of
> > the
> > threads that appear relevant, but none show this particular problem. Can
> > anyone help?
> >