Continuous Crashing BCode: 9c errors

Hello,

xp has become the bane of my existence.

1.5 months ago xp would crash every now and then and restart. okay.
then it became more often. then it was a couple of times a day. then
it got to the point were I could just logon and it would crash.

sent it back to the shop. they ran a health test - no problems.
reinstalled xp and it worked! for about 2 weeks.

now the problem is back. so i reinstalled xp, ran updates etc... seems
'okay' but it has crashed twice in one day. I hoping someone can tell
me how to fix this. sending my pc back to the shop is VERY expensive
and I'd rather not. I'm job hunting and need my computer now more than
ever!

Error:
BCCode : 9c BCP1 : 00000000 BCP2 : 8054D570 BCP3 : B2000000
BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0 Product : 768_1

If anyone out there can help, but needs more info PLEASE just ask!

Thanks in advance

On Fri, 25 Apr 2008 22:29:06 GMT, bbb <buggerbuggerbugger@bug.ger>
wrote:

> Hello,
>
> xp has become the bane of my existence.
>
> 1.5 months ago xp would crash every now and then and restart. okay.
> then it became more often. then it was a couple of times a day. then
> it got to the point were I could just logon and it would crash.
>
> sent it back to the shop. they ran a health test - no problems.
> reinstalled xp and it worked! for about 2 weeks.
>
> now the problem is back. so i reinstalled xp, ran updates etc... seems
> 'okay' but it has crashed twice in one day. I hoping someone can tell
> me how to fix this. sending my pc back to the shop is VERY expensive
> and I'd rather not. I'm job hunting and need my computer now more than
> ever!
>
> Error:
> BCCode : 9c BCP1 : 00000000 BCP2 : 8054D570 BCP3 : B2000000
> BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0 Product : 768_1
>
> If anyone out there can help, but needs more info PLEASE just ask!
>
> Thanks in advance

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

On Fri, 25 Apr 2008 22:29:06 GMT, bbb <buggerbuggerbugger@bug.ger>
wrote:

> Hello,
>
> xp has become the bane of my existence.
>
> 1.5 months ago xp would crash every now and then and restart. okay.
> then it became more often. then it was a couple of times a day. then
> it got to the point were I could just logon and it would crash.
>
> sent it back to the shop. they ran a health test - no problems.
> reinstalled xp and it worked! for about 2 weeks.
>
> now the problem is back. so i reinstalled xp, ran updates etc... seems
> 'okay' but it has crashed twice in one day. I hoping someone can tell
> me how to fix this. sending my pc back to the shop is VERY expensive
> and I'd rather not. I'm job hunting and need my computer now more than
> ever!
>
> Error:
> BCCode : 9c BCP1 : 00000000 BCP2 : 8054D570 BCP3 : B2000000
> BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0 Product : 768_1
>
> If anyone out there can help, but needs more info PLEASE just ask!


Regardless of what the shop says, this is probably a hardware error,
not a Windows one. I'd suspect bad or mismatched RAM, overheating
problems, or a flaky power supply.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Ken Blake, MVP wrote:
> On Fri, 25 Apr 2008 22:29:06 GMT, bbb <buggerbuggerbugger@bug.ger>
> wrote:
>
>> Hello,
>>
>> xp has become the bane of my existence.
>>
>> 1.5 months ago xp would crash every now and then and restart. okay.
>> then it became more often. then it was a couple of times a day. then
>> it got to the point were I could just logon and it would crash.
>>
>> sent it back to the shop. they ran a health test - no problems.
>> reinstalled xp and it worked! for about 2 weeks.
>>
>> now the problem is back. so i reinstalled xp, ran updates etc... seems
>> 'okay' but it has crashed twice in one day. I hoping someone can tell
>> me how to fix this. sending my pc back to the shop is VERY expensive
>> and I'd rather not. I'm job hunting and need my computer now more than
>> ever!
>>
>> Error:
>> BCCode : 9c BCP1 : 00000000 BCP2 : 8054D570 BCP3 : B2000000
>> BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0 Product : 768_1
>>
>> If anyone out there can help, but needs more info PLEASE just ask!
>
>
> Regardless of what the shop says, this is probably a hardware error,
> not a Windows one. I'd suspect bad or mismatched RAM, overheating
> problems, or a flaky power supply.
>
Hey, thanks for replying!

I've only had the computer for 1 year! everything was fine until
recently. can ram just 'go bad'?

Also - how would i go about determining if it's the power supply or if
it's overheating. I know there are some online tools that supposedly
show temperature, but i'm not sure if they work. Any thoughts?

On Fri, 25 Apr 2008 23:48:33 GMT, bbb <buggerbuggerbugger@bug.ger>
wrote:

> Ken Blake, MVP wrote:
> > On Fri, 25 Apr 2008 22:29:06 GMT, bbb <buggerbuggerbugger@bug.ger>
> > wrote:
> >
> >> Hello,
> >>
> >> xp has become the bane of my existence.
> >>
> >> 1.5 months ago xp would crash every now and then and restart. okay.
> >> then it became more often. then it was a couple of times a day. then
> >> it got to the point were I could just logon and it would crash.
> >>
> >> sent it back to the shop. they ran a health test - no problems.
> >> reinstalled xp and it worked! for about 2 weeks.
> >>
> >> now the problem is back. so i reinstalled xp, ran updates etc... seems
> >> 'okay' but it has crashed twice in one day. I hoping someone can tell
> >> me how to fix this. sending my pc back to the shop is VERY expensive
> >> and I'd rather not. I'm job hunting and need my computer now more than
> >> ever!
> >>
> >> Error:
> >> BCCode : 9c BCP1 : 00000000 BCP2 : 8054D570 BCP3 : B2000000
> >> BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0 Product : 768_1
> >>
> >> If anyone out there can help, but needs more info PLEASE just ask!
> >
> >
> > Regardless of what the shop says, this is probably a hardware error,
> > not a Windows one. I'd suspect bad or mismatched RAM, overheating
> > problems, or a flaky power supply.
> >
> Hey, thanks for replying!


You're welcome. Glad to help.



> I've only had the computer for 1 year! everything was fine until
> recently. can ram just 'go bad'?


Yes.


> Also - how would i go about determining if it's the power supply or if
> it's overheating. I know there are some online tools that supposedly
> show temperature, but i'm not sure if they work. Any thoughts?



Yes, they work. Also, opening the case and blowing out any accumulated
dust bunnies with a can of compressed air can help an overheating
problem.

Beyond that, wait for advice from others. I have no pretensions at
being a hardware expert.


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Dear bbb,

Try running the Microsoft memory diagnostic to check out your RAM.
Best done for a couple of hours to allow things to heat up.

http://oca.microsoft.com/en/windiag.asp Runs from a floppy – very
easy to use.

Go to Windows update and check for hardware updates too.

Finally, do a chkdsk /R as this needs to be done every time your PC
"bugchecks". Google for chkdsk /r instructions.

Hope that helps.
CreateWindow
http://mymessagetaker.com
The while-you-were-out message program you have been looking for!

The problem is unlikely to be one caused by Windows XP.

Ken and others have already pointed you in the right direction.

Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795775.aspx

0x0000009C: MACHINE_CHECK_EXCEPTION
(This is a hardware issue: an unrecoverable hardware error has occurred.
The parameters have different meanings depending on what type of CPU you
have but, while diagnostic, rarely lead to a clear solution. Most
commonly it results from overheating, from failed hardware (RAM, CPU,
hardware bus, power supply, etc.), or from pushing hardware beyond its
capabilities (e.g., overclocking a CPU).
Source: http://aumha.org/a/stop.htm

http://www.elephantboycomputers.com/...ardware_Tshoot

The awkward item to test for most home users is the power supply unit as
spare units are not usually available. Ask your computer repairer
whether they tested this item. What type of repair service did you use?
Big store repairers are often not the right place to go. A small
business with proper facilities relies on repeat business to survive.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



bbb wrote:
> Ken Blake, MVP wrote:
>> On Fri, 25 Apr 2008 22:29:06 GMT, bbb <buggerbuggerbugger@bug.ger>
>> wrote:
>>
>>> Hello,
>>>
>>> xp has become the bane of my existence.
>>>
>>> 1.5 months ago xp would crash every now and then and restart. okay.
>>> then it became more often. then it was a couple of times a day.
>>> then it got to the point were I could just logon and it would crash.
>>>
>>> sent it back to the shop. they ran a health test - no problems.
>>> reinstalled xp and it worked! for about 2 weeks.
>>>
>>> now the problem is back. so i reinstalled xp, ran updates etc...
>>> seems 'okay' but it has crashed twice in one day. I hoping someone
>>> can tell me how to fix this. sending my pc back to the shop is
>>> VERY expensive and I'd rather not. I'm job hunting and need my
>>> computer now more than ever!
>>>
>>> Error:
>>> BCCode : 9c BCP1 : 00000000 BCP2 : 8054D570 BCP3 :
>>> B2000000 BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0
>>> Product : 768_1 If anyone out there can help, but needs more info
>>> PLEASE just ask!
>>
>>
>> Regardless of what the shop says, this is probably a hardware error,
>> not a Windows one. I'd suspect bad or mismatched RAM, overheating
>> problems, or a flaky power supply.
>>
> Hey, thanks for replying!
>
> I've only had the computer for 1 year! everything was fine until
> recently. can ram just 'go bad'?
>
> Also - how would i go about determining if it's the power supply or if
> it's overheating. I know there are some online tools that supposedly
> show temperature, but i'm not sure if they work. Any thoughts?