The Logon User Interface DLL Msgina.dll failed to load. Contact your system administrator to replace DLL or restore the original DLL.

Hey all,

I just turned my computer on today (presumably after it installed some
updates) and got the above error message. I found the MS support site
describing the issue and providing instructions to resolve it (
http://support.microsoft.com/kb/836683 ), but pressing F8 and choosing
for Windows to boot using the last settings that worked unfortunately
doesn't actually work, and I still get the same message. I tried
booting into Safe mode with the prompt, and still the same error.

I found another page on this site with a similar problem, and the
conclusive advice was to delete all ntuser.dat files to allow a log-on.
I'm not a huge expert with computers, but I imagine this is a drastic
step, and I want to make sure if I do it it will work. So, does anyone
have any suggestions and/or affirmations that deleting ntuser.dat will
allow me to log in and install the hotfix from MS manually?


--
Sadseh
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Sadseh wrote:

> Hey all,
>
> I just turned my computer on today (presumably after it installed some
> updates) and got the above error message. I found the MS support site
> describing the issue and providing instructions to resolve it (
> http://support.microsoft.com/kb/836683 ), but pressing F8 and choosing
> for Windows to boot using the last settings that worked unfortunately
> doesn't actually work, and I still get the same message. I tried
> booting into Safe mode with the prompt, and still the same error.
>
> I found another page on this site with a similar problem, and the
> conclusive advice was to delete all ntuser.dat files to allow a log-on.
> I'm not a huge expert with computers, but I imagine this is a drastic
> step, and I want to make sure if I do it it will work. So, does anyone
> have any suggestions and/or affirmations that deleting ntuser.dat will
> allow me to log in and install the hotfix from MS manually?

NO! Deleting all the ntuser.dat files will remove all the user profiles
on the computer! Where did you get that advice?

John

I could've sworn it was somewhere else on this site...some fellow was
talking about some Toshiba tablet PCs his school bought. I can't find
the site anywhere, though. I think the advice was that if you delete
the user profiles you will only have the admin, which will allow one to
log in as Administrator and install the hotfix manually.

But no matter, turns out the problem was due to a computer crash I had,
which corrupted the dll.

There's a lesson, I guess--if something doesn't work, make sure it
hasn't succumbed to hard drive failure before seeking advice...


--
Sadseh
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