Windows XP slow logging on

I have a laptop that is running Windows XP Pro SP2. It has been running just
fine. The user had someone install an external hard drive. Ever since then
when she hits ctrl/alt/del and logs in to our domain it takes about 4 to 5
minutes to get a desktop. Once that is up everything then seems OK. Any
ideas?

Thanks in advance
--
Mike Stevens

The external drive is having controller trouble. Probably the USB Root Hub
drivers, and they should be refreshed.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
Mark L. Ferguson

"Stevens" <Stevens@discussions.microsoft.com> wrote in message
newsF4D7A2B-8FE6-484F-82CE-D9C2C94DA48F@microsoft.com...
> I have a laptop that is running Windows XP Pro SP2. It has been running
> just
> fine. The user had someone install an external hard drive. Ever since
> then
> when she hits ctrl/alt/del and logs in to our domain it takes about 4 to 5
> minutes to get a desktop. Once that is up everything then seems OK. Any
> ideas?
>
> Thanks in advance
> --
> Mike Stevens

Thank you for your help. How do I go about refreshing the USB Root Hub
drivers?
--
Mike Stevens


"Mark L. Ferguson" wrote:

> The external drive is having controller trouble. Probably the USB Root Hub
> drivers, and they should be refreshed.
>
> --
> click the Ratings button. Voting helps the web interface.
> http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
> Mark L. Ferguson
>
> "Stevens" <Stevens@discussions.microsoft.com> wrote in message
> newsF4D7A2B-8FE6-484F-82CE-D9C2C94DA48F@microsoft.com...
> > I have a laptop that is running Windows XP Pro SP2. It has been running
> > just
> > fine. The user had someone install an external hard drive. Ever since
> > then
> > when she hits ctrl/alt/del and logs in to our domain it takes about 4 to 5
> > minutes to get a desktop. Once that is up everything then seems OK. Any
> > ideas?
> >
> > Thanks in advance
> > --
> > Mike Stevens
>

Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub device(s)
, Action menu, "Uninstall", (do Not put a check in 'delete driver") then
Action menu, "scan for hardware changes", to find the device drivers again
automatically.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
Mark L. Ferguson

"Stevens" <Stevens@discussions.microsoft.com> wrote in message
news:5487B6F7-88D6-4E5F-99A7-BFEE928A2F9A@microsoft.com...
> Thank you for your help. How do I go about refreshing the USB Root Hub
> drivers?
> --
> Mike Stevens
>
>
> "Mark L. Ferguson" wrote:
>
>> The external drive is having controller trouble. Probably the USB Root
>> Hub
>> drivers, and they should be refreshed.
>>
>> --
>> click the Ratings button. Voting helps the web interface.
>> http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a
>> post''
>> Mark L. Ferguson
>>
>> "Stevens" <Stevens@discussions.microsoft.com> wrote in message
>> newsF4D7A2B-8FE6-484F-82CE-D9C2C94DA48F@microsoft.com...
>> > I have a laptop that is running Windows XP Pro SP2. It has been
>> > running
>> > just
>> > fine. The user had someone install an external hard drive. Ever since
>> > then
>> > when she hits ctrl/alt/del and logs in to our domain it takes about 4
>> > to 5
>> > minutes to get a desktop. Once that is up everything then seems OK.
>> > Any
>> > ideas?
>> >
>> > Thanks in advance
>> > --
>> > Mike Stevens
>>

I'll give that a try. Thank you very much for your help..
--
Mike Stevens


"Mark L. Ferguson" wrote:

> Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub device(s)
> , Action menu, "Uninstall", (do Not put a check in 'delete driver") then
> Action menu, "scan for hardware changes", to find the device drivers again
> automatically.
>
> --
> click the Ratings button. Voting helps the web interface.
> http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
> Mark L. Ferguson
>
> "Stevens" <Stevens@discussions.microsoft.com> wrote in message
> news:5487B6F7-88D6-4E5F-99A7-BFEE928A2F9A@microsoft.com...
> > Thank you for your help. How do I go about refreshing the USB Root Hub
> > drivers?
> > --
> > Mike Stevens
> >
> >
> > "Mark L. Ferguson" wrote:
> >
> >> The external drive is having controller trouble. Probably the USB Root
> >> Hub
> >> drivers, and they should be refreshed.
> >>
> >> --
> >> click the Ratings button. Voting helps the web interface.
> >> http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a
> >> post''
> >> Mark L. Ferguson
> >>
> >> "Stevens" <Stevens@discussions.microsoft.com> wrote in message
> >> newsF4D7A2B-8FE6-484F-82CE-D9C2C94DA48F@microsoft.com...
> >> > I have a laptop that is running Windows XP Pro SP2. It has been
> >> > running
> >> > just
> >> > fine. The user had someone install an external hard drive. Ever since
> >> > then
> >> > when she hits ctrl/alt/del and logs in to our domain it takes about 4
> >> > to 5
> >> > minutes to get a desktop. Once that is up everything then seems OK.
> >> > Any
> >> > ideas?
> >> >
> >> > Thanks in advance
> >> > --
> >> > Mike Stevens
> >>