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trouble with win update,automatic update service ......

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  #1 (permalink)  
Old 06-14-2008, 03:14 AM
shadow
 
Posts: n/a
trouble with win update,automatic update service ......
when upgrade to ie7,after my system disables automatic update service,I
restart and check the service I found it disabled ,I try to run the service
it runs ok in the begining,then as soon as I use my explorer to open file or
drives the service gets disabled,and I fail to start it until I restart
agin,and also my internet security settings are altered to low level
security,each time I reboot,I'm not realy sure if it's an ie7 error or is it
the sp3 ?I have norton internet security 2008 installed and I perform all the
pre-installation precedures
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  #2 (permalink)  
Old 06-14-2008, 03:21 AM
Shenan Stanley
 
Posts: n/a
Re: trouble with win update,automatic update service ......
shadow wrote:
> when upgrade to ie7,after my system disables automatic update
> service,I restart and check the service I found it disabled ,I try
> to run the service it runs ok in the begining,then as soon as I use
> my explorer to open file or drives the service gets disabled,and I
> fail to start it until I restart agin,and also my internet security
> settings are altered to low level security,each time I reboot,I'm
> not realy sure if it's an ie7 error or is it the sp3 ?I have norton
> internet security 2008 installed and I perform all the
> pre-installation precedures


Sounds like none of the above - well, except maybe Norton Internet
Security - but that is just a biased observation based off how much
resources and how difficult NIS has been to do anything with in the past -
including getting rid of it once it has infested your system.

I'd scan your system for adware/spyware/malware with something like
SuperAntiSpyware and Spybot Search and Destroy...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 06-14-2008, 02:40 PM
Maurice N ~ MVP
 
Posts: n/a
Re: trouble with win update,automatic update service ......
There's a mix of issues here, it seems to me.

Was Norton/Symantec already installed before getting service pack 3?
When was SP3 applied? and did you take pre-installation precautions prior to the SP update? That last is very crucial.
You must temporarily disable any antivirus & malware app from active monitoring prior to and during SP update. And also, pretty much the same during Internet Explorer upgrade.

Which was applied first: XP service pack 3 or I.E. 7 ?

There is an issue with Norton/Symantec, which has been reported in various venues.
See XP SP3: Registry Corruption & Norton SymProtect
http://aumha.net/viewtopic.php?f=62&t=33522

I'd urge you to check that out.

--
Maurice Naggar
MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L
-----

"shadow" <shadow@discussions.microsoft.com> wrote in message news:E241986E-571A-4D00-BF48-FAC2CB40B5C6@microsoft.com...
> when upgrade to ie7,after my system disables automatic update service,I
> restart and check the service I found it disabled ,I try to run the service
> it runs ok in the begining,then as soon as I use my explorer to open file or
> drives the service gets disabled,and I fail to start it until I restart
> agin,and also my internet security settings are altered to low level
> security,each time I reboot,I'm not realy sure if it's an ie7 error or is it
> the sp3 ?I have norton internet security 2008 installed and I perform all the
> pre-installation precedures

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  #4 (permalink)  
Old 06-14-2008, 11:13 PM
shadow
 
Posts: n/a
Re: trouble with win update,automatic update service ......
yeah,it was norton,it seems that I didn't quit turn everything off before
installation,thank you very much for the quick response,thank you all

"Maurice N ~ MVP" wrote:

> There's a mix of issues here, it seems to me.
>
> Was Norton/Symantec already installed before getting service pack 3?
> When was SP3 applied? and did you take pre-installation precautions prior to the SP update? That last is very crucial.
> You must temporarily disable any antivirus & malware app from active monitoring prior to and during SP update. And also, pretty much the same during Internet Explorer upgrade.
>
> Which was applied first: XP service pack 3 or I.E. 7 ?
>
> There is an issue with Norton/Symantec, which has been reported in various venues.
> See XP SP3: Registry Corruption & Norton SymProtect
> http://aumha.net/viewtopic.php?f=62&t=33522
>
> I'd urge you to check that out.
>
> --
> Maurice Naggar
> MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L
> -----
>
> "shadow" <shadow@discussions.microsoft.com> wrote in message news:E241986E-571A-4D00-BF48-FAC2CB40B5C6@microsoft.com...
> > when upgrade to ie7,after my system disables automatic update service,I
> > restart and check the service I found it disabled ,I try to run the service
> > it runs ok in the begining,then as soon as I use my explorer to open file or
> > drives the service gets disabled,and I fail to start it until I restart
> > agin,and also my internet security settings are altered to low level
> > security,each time I reboot,I'm not realy sure if it's an ie7 error or is it
> > the sp3 ?I have norton internet security 2008 installed and I perform all the
> > pre-installation precedures

>

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