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I cannot start up Windows--can anyone help??

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  #1 (permalink)  
Old 07-02-2008, 08:20 PM
dawgsrock
 
Posts: n/a
I cannot start up Windows--can anyone help??
I have a Dell Dimension 8200 with Windows XP. I was unable to communicate
with my printer, so I did the steps it told me to do (unplug printer, unplug
USB, restart computer) and none of those worked. Then it said to uninstall
the printer. I did that and it asked me to restart the computer. When I did
that I can't get into Windows. The computer tried to run checkdisk but I
interrupted it because it had run that earlier in the day and took so long I
didn't want to wait on it the second time. It looks like it is trying to
start but kicks me out into a black and white screen with 5 options: start
Windows normally, start Windows with the configuration that worked, and three
safe mode options. None of these worked. I tried to find a boot disk, but I
am unable to locate it.

Can anyone help me get on Windows? Can I use a boot disc from another Dell
computer? If so, how do I create it? I looked in the control panel but
couldn't figure out how to create one with my laptop.

Thanks for any help.
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  #2 (permalink)  
Old 07-02-2008, 08:31 PM
nass
 
Posts: n/a
RE: I cannot start up Windows--can anyone help??


"dawgsrock" wrote:

> I have a Dell Dimension 8200 with Windows XP. I was unable to communicate
> with my printer, so I did the steps it told me to do (unplug printer, unplug
> USB, restart computer) and none of those worked. Then it said to uninstall
> the printer. I did that and it asked me to restart the computer. When I did
> that I can't get into Windows. The computer tried to run checkdisk but I
> interrupted it because it had run that earlier in the day and took so long I
> didn't want to wait on it the second time. It looks like it is trying to
> start but kicks me out into a black and white screen with 5 options: start
> Windows normally, start Windows with the configuration that worked, and three
> safe mode options. None of these worked. I tried to find a boot disk, but I
> am unable to locate it.
>
> Can anyone help me get on Windows? Can I use a boot disc from another Dell
> computer? If so, how do I create it? I looked in the control panel but
> couldn't figure out how to create one with my laptop.
>
> Thanks for any help.


Try to reset the BIOS on the machine to factory settings and Reboot, does it
help?
If that doesn't help we need an error message to work on or best if you took
the machine to your local Repair shop for help.
HTH.
nass
---
http://www.nasstec.co.uk


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  #3 (permalink)  
Old 07-02-2008, 09:00 PM
dawgsrock
 
Posts: n/a
RE: I cannot start up Windows--can anyone help??


"nass" wrote:

>
>
> "dawgsrock" wrote:
>
> > I have a Dell Dimension 8200 with Windows XP. I was unable to communicate
> > with my printer, so I did the steps it told me to do (unplug printer, unplug
> > USB, restart computer) and none of those worked. Then it said to uninstall
> > the printer. I did that and it asked me to restart the computer. When I did
> > that I can't get into Windows. The computer tried to run checkdisk but I
> > interrupted it because it had run that earlier in the day and took so long I
> > didn't want to wait on it the second time. It looks like it is trying to
> > start but kicks me out into a black and white screen with 5 options: start
> > Windows normally, start Windows with the configuration that worked, and three
> > safe mode options. None of these worked. I tried to find a boot disk, but I
> > am unable to locate it.
> >
> > Can anyone help me get on Windows? Can I use a boot disc from another Dell
> > computer? If so, how do I create it? I looked in the control panel but
> > couldn't figure out how to create one with my laptop.
> >
> > Thanks for any help.

>
> Try to reset the BIOS on the machine to factory settings and Reboot, does it
> help?
> If that doesn't help we need an error message to work on or best if you took
> the machine to your local Repair shop for help.
> HTH.
> nass
> ---
> http://www.nasstec.co.uk
>
> How do I reset the BIOS? I Pressed F2 at start-up but I don't see where it is reset.

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  #4 (permalink)  
Old 07-02-2008, 09:13 PM
nass
 
Posts: n/a
RE: I cannot start up Windows--can anyone help??


"dawgsrock" wrote:

>
>
> "nass" wrote:
>
> >
> >
> > "dawgsrock" wrote:
> >
> > > I have a Dell Dimension 8200 with Windows XP. I was unable to communicate
> > > with my printer, so I did the steps it told me to do (unplug printer, unplug
> > > USB, restart computer) and none of those worked. Then it said to uninstall
> > > the printer. I did that and it asked me to restart the computer. When I did
> > > that I can't get into Windows. The computer tried to run checkdisk but I
> > > interrupted it because it had run that earlier in the day and took so long I
> > > didn't want to wait on it the second time. It looks like it is trying to
> > > start but kicks me out into a black and white screen with 5 options: start
> > > Windows normally, start Windows with the configuration that worked, and three
> > > safe mode options. None of these worked. I tried to find a boot disk, but I
> > > am unable to locate it.
> > >
> > > Can anyone help me get on Windows? Can I use a boot disc from another Dell
> > > computer? If so, how do I create it? I looked in the control panel but
> > > couldn't figure out how to create one with my laptop.
> > >
> > > Thanks for any help.

> >
> > Try to reset the BIOS on the machine to factory settings and Reboot, does it
> > help?
> > If that doesn't help we need an error message to work on or best if you took
> > the machine to your local Repair shop for help.
> > HTH.
> > nass
> > ---
> > http://www.nasstec.co.uk
> >
> > How do I reset the BIOS? I Pressed F2 at start-up but I don't see where it is reset.


Read the Dell documentation on how to reset the BIOS to factory settings.
Documentation or the manual came with the machine:
http://support.dell.com/support/edoc...8200/codes.htm

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  #5 (permalink)  
Old 07-02-2008, 10:34 PM
db.·.. >
 
Posts: n/a
Re: I cannot start up Windows--can anyone help??
you can also try
asking here:

http://www.dellcommunity.com/supportforums/

--

db·´¯`·...¸><)))º>


"dawgsrock" <dawgsrock@discussions.microsoft.com> wrote in message
news:3478CD3D-6BF1-4153-AF77-7D2EF05865E9@microsoft.com...
>I have a Dell Dimension 8200 with Windows XP. I was unable to communicate
> with my printer, so I did the steps it told me to do (unplug printer, unplug
> USB, restart computer) and none of those worked. Then it said to uninstall
> the printer. I did that and it asked me to restart the computer. When I did
> that I can't get into Windows. The computer tried to run checkdisk but I
> interrupted it because it had run that earlier in the day and took so long I
> didn't want to wait on it the second time. It looks like it is trying to
> start but kicks me out into a black and white screen with 5 options: start
> Windows normally, start Windows with the configuration that worked, and three
> safe mode options. None of these worked. I tried to find a boot disk, but I
> am unable to locate it.
>
> Can anyone help me get on Windows? Can I use a boot disc from another Dell
> computer? If so, how do I create it? I looked in the control panel but
> couldn't figure out how to create one with my laptop.
>
> Thanks for any help.


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  #6 (permalink)  
Old 07-03-2008, 03:52 AM
Ron Badour
 
Posts: n/a
Re: I cannot start up Windows--can anyone help??
Can you start in safe mode (tap F8 when the PC is trying to boot)?

You can get a free system disk from Dell (I've used the link and it works):

http://support.dell.com/support/topi...gen&redirect=1

I also tried to get the drivers' disk and Dell said they didn't have them
even though the web page says they do. If you get the driver's disk, please
post back.
--
Regards

Ron Badour
MS MVP Shell User


"dawgsrock" <dawgsrock@discussions.microsoft.com> wrote in message
news:3478CD3D-6BF1-4153-AF77-7D2EF05865E9@microsoft.com...
>I have a Dell Dimension 8200 with Windows XP. I was unable to communicate
> with my printer, so I did the steps it told me to do (unplug printer,
> unplug
> USB, restart computer) and none of those worked. Then it said to
> uninstall
> the printer. I did that and it asked me to restart the computer. When I
> did
> that I can't get into Windows. The computer tried to run checkdisk but I
> interrupted it because it had run that earlier in the day and took so long
> I
> didn't want to wait on it the second time. It looks like it is trying to
> start but kicks me out into a black and white screen with 5 options:
> start
> Windows normally, start Windows with the configuration that worked, and
> three
> safe mode options. None of these worked. I tried to find a boot disk,
> but I
> am unable to locate it.
>
> Can anyone help me get on Windows? Can I use a boot disc from another
> Dell
> computer? If so, how do I create it? I looked in the control panel but
> couldn't figure out how to create one with my laptop.
>
> Thanks for any help.



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