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Windows Explorer error at startup

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  #1 (permalink)  
Old 07-09-2008, 12:24 AM
James
 
Posts: n/a
Windows Explorer error at startup
I have a very stubborn problem here. I'm look for anyone else's help. At
startup and error box comes up saying "windows explorer has encountered a
problem and needs to close. We are sorry for the inconvenience." The
startbar is also frozen so I have to use command lines.

I have cleaned up my computer from malware and virus using DrWeb CureIt!,
Malwarebytes, CCleaner, SuperAntiSpyware, Spybot Search and Destroy, OneCare
Scanner, avast scanner and Norton 2008. The error also occurs when trying to
move a file in safe mode. I have checked and unchecked startup items to see
if I could stop the error message but none of them worked. Clean booting
didn't fix the problem. I have sent my HiJack this log to a technical
support person and I have already fixed the items that he said. I have run
sfc scannow and it found nothing. I also have run chkdsk and it also didn't
fix anything. Every system restore point I try to use says it didn't change
because there were no changes to make. I do not have the windows xp
Installation CD since Best Buy installed it at purchase. I can get into
recovery console though. Making a new user account doesn't work either.
This isn't a result from downloading XP SP3. I got SP3 on May 6th and this
problem started July 4th. I did however uninstall and then reinstall sp3 but
nothing fixed. I'm also up to date on everything from microsoft update to
the definitions of my cleaning tools.

If anyone can help me please post but please read everthing I have done
already since the problem still exists.----Thanks
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  #2 (permalink)  
Old 07-09-2008, 01:15 AM
Andrew E.
 
Posts: n/a
RE: Windows Explorer error at startup
Depends on which xp SP is installed,if SP2 or less,You can start
with:http://www.microsoft.com/technet/sec.../MS07-006.mspx
That dates 02/07,keep going back within a year or so,there's a couple more.

"James" wrote:

> I have a very stubborn problem here. I'm look for anyone else's help. At
> startup and error box comes up saying "windows explorer has encountered a
> problem and needs to close. We are sorry for the inconvenience." The
> startbar is also frozen so I have to use command lines.
>
> I have cleaned up my computer from malware and virus using DrWeb CureIt!,
> Malwarebytes, CCleaner, SuperAntiSpyware, Spybot Search and Destroy, OneCare
> Scanner, avast scanner and Norton 2008. The error also occurs when trying to
> move a file in safe mode. I have checked and unchecked startup items to see
> if I could stop the error message but none of them worked. Clean booting
> didn't fix the problem. I have sent my HiJack this log to a technical
> support person and I have already fixed the items that he said. I have run
> sfc scannow and it found nothing. I also have run chkdsk and it also didn't
> fix anything. Every system restore point I try to use says it didn't change
> because there were no changes to make. I do not have the windows xp
> Installation CD since Best Buy installed it at purchase. I can get into
> recovery console though. Making a new user account doesn't work either.
> This isn't a result from downloading XP SP3. I got SP3 on May 6th and this
> problem started July 4th. I did however uninstall and then reinstall sp3 but
> nothing fixed. I'm also up to date on everything from microsoft update to
> the definitions of my cleaning tools.
>
> If anyone can help me please post but please read everthing I have done
> already since the problem still exists.----Thanks

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  #3 (permalink)  
Old 07-09-2008, 01:24 AM
James
 
Posts: n/a
RE: Windows Explorer error at startup
I have SP3 so it is already included in that. Anything else?

"Andrew E." wrote:

> Depends on which xp SP is installed,if SP2 or less,You can start
> with:http://www.microsoft.com/technet/sec.../MS07-006.mspx
> That dates 02/07,keep going back within a year or so,there's a couple more.
>
> "James" wrote:
>
> > I have a very stubborn problem here. I'm look for anyone else's help. At
> > startup and error box comes up saying "windows explorer has encountered a
> > problem and needs to close. We are sorry for the inconvenience." The
> > startbar is also frozen so I have to use command lines.
> >
> > I have cleaned up my computer from malware and virus using DrWeb CureIt!,
> > Malwarebytes, CCleaner, SuperAntiSpyware, Spybot Search and Destroy, OneCare
> > Scanner, avast scanner and Norton 2008. The error also occurs when trying to
> > move a file in safe mode. I have checked and unchecked startup items to see
> > if I could stop the error message but none of them worked. Clean booting
> > didn't fix the problem. I have sent my HiJack this log to a technical
> > support person and I have already fixed the items that he said. I have run
> > sfc scannow and it found nothing. I also have run chkdsk and it also didn't
> > fix anything. Every system restore point I try to use says it didn't change
> > because there were no changes to make. I do not have the windows xp
> > Installation CD since Best Buy installed it at purchase. I can get into
> > recovery console though. Making a new user account doesn't work either.
> > This isn't a result from downloading XP SP3. I got SP3 on May 6th and this
> > problem started July 4th. I did however uninstall and then reinstall sp3 but
> > nothing fixed. I'm also up to date on everything from microsoft update to
> > the definitions of my cleaning tools.
> >
> > If anyone can help me please post but please read everthing I have done
> > already since the problem still exists.----Thanks

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