WinFAX Pro trouble with service pack 3

Better off finding some XP [and Vista] compatible software.

"ScottNOFX" wrote:

> I have used WinFAX Pro 10.0 for many years now.
> After I installed service pack 3 WinFax will not allow me to change settings
> such as area code, phone number. When I try to edit these items a general
> fault error pops up.
>
> Any ideas?
>
> WinFax is no longer offered or supported by Symantec.
>
> Thanks,
> Scott
>
>
>

actually, it's free and its not a workaround. It's a solution to the
problem.


"Gis Bun" <GisBun@discussions.microsoft.com> wrote in message
news:3C52FE9B-5B50-4A9B-B10C-F31A9E9767BB@microsoft.com...
> Uh huh.
>
> At $30 a year he's better off finding a XP compatible than a workaround
> [which may or may not work] on a product that is considered dead....
>
> "G" wrote:
>
>> The solution is here:
>>
>> http://www.getfaxing.com/support.htm click on the support links there,
>> one
>> of them is for this problem.
>>
>>
>> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
>> news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
>> >I have used WinFAX Pro 10.0 for many years now.
>> > After I installed service pack 3 WinFax will not allow me to change
>> > settings such as area code, phone number. When I try to edit these
>> > items a
>> > general fault error pops up.
>> >
>> > Any ideas?
>> >
>> > WinFax is no longer offered or supported by Symantec.
>> >
>> > Thanks,
>> > Scott
>> >
>>
>>
>>

It's still a workaround which may not function 100%.

"G" wrote:

> actually, it's free and its not a workaround. It's a solution to the
> problem.
>
>
> "Gis Bun" <GisBun@discussions.microsoft.com> wrote in message
> news:3C52FE9B-5B50-4A9B-B10C-F31A9E9767BB@microsoft.com...
> > Uh huh.
> >
> > At $30 a year he's better off finding a XP compatible than a workaround
> > [which may or may not work] on a product that is considered dead....
> >
> > "G" wrote:
> >
> >> The solution is here:
> >>
> >> http://www.getfaxing.com/support.htm click on the support links there,
> >> one
> >> of them is for this problem.
> >>
> >>
> >> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
> >> news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
> >> >I have used WinFAX Pro 10.0 for many years now.
> >> > After I installed service pack 3 WinFax will not allow me to change
> >> > settings such as area code, phone number. When I try to edit these
> >> > items a
> >> > general fault error pops up.
> >> >
> >> > Any ideas?
> >> >
> >> > WinFax is no longer offered or supported by Symantec.
> >> >
> >> > Thanks,
> >> > Scott
> >> >
> >>
> >>
> >>
>
>
>

actually, a workaround would be suggesting another piece of software or an
alternate method of achieving the same task thus bypassing or ignoring the
original problem.


"Gis Bun" <GisBun@discussions.microsoft.com> wrote in message
news:3DFCC45B-896B-405E-BF64-51916439DE15@microsoft.com...
> It's still a workaround which may not function 100%.
>
> "G" wrote:
>
>> actually, it's free and its not a workaround. It's a solution to the
>> problem.
>>
>>
>> "Gis Bun" <GisBun@discussions.microsoft.com> wrote in message
>> news:3C52FE9B-5B50-4A9B-B10C-F31A9E9767BB@microsoft.com...
>> > Uh huh.
>> >
>> > At $30 a year he's better off finding a XP compatible than a workaround
>> > [which may or may not work] on a product that is considered dead....
>> >
>> > "G" wrote:
>> >
>> >> The solution is here:
>> >>
>> >> http://www.getfaxing.com/support.htm click on the support links
>> >> there,
>> >> one
>> >> of them is for this problem.
>> >>
>> >>
>> >> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
>> >> news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
>> >> >I have used WinFAX Pro 10.0 for many years now.
>> >> > After I installed service pack 3 WinFax will not allow me to change
>> >> > settings such as area code, phone number. When I try to edit these
>> >> > items a
>> >> > general fault error pops up.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > WinFax is no longer offered or supported by Symantec.
>> >> >
>> >> > Thanks,
>> >> > Scott
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

But if you go to http://www.getfaxing.com/support.htm it wants $40 for
fixes. At that price - and just for support and fixes, might as well just buy
an app that is known to work with Win XP [SP3] and the company will continue
to support it with future versions.

Unsure why Symantec dropped WinFax. People still fax and by PC makes things
easier.

"G" wrote:

> actually, a workaround would be suggesting another piece of software or an
> alternate method of achieving the same task thus bypassing or ignoring the
> original problem.
>
>
> "Gis Bun" <GisBun@discussions.microsoft.com> wrote in message
> news:3DFCC45B-896B-405E-BF64-51916439DE15@microsoft.com...
> > It's still a workaround which may not function 100%.
> >
> > "G" wrote:
> >
> >> actually, it's free and its not a workaround. It's a solution to the
> >> problem.
> >>
> >>
> >> "Gis Bun" <GisBun@discussions.microsoft.com> wrote in message
> >> news:3C52FE9B-5B50-4A9B-B10C-F31A9E9767BB@microsoft.com...
> >> > Uh huh.
> >> >
> >> > At $30 a year he's better off finding a XP compatible than a workaround
> >> > [which may or may not work] on a product that is considered dead....
> >> >
> >> > "G" wrote:
> >> >
> >> >> The solution is here:
> >> >>
> >> >> http://www.getfaxing.com/support.htm click on the support links
> >> >> there,
> >> >> one
> >> >> of them is for this problem.
> >> >>
> >> >>
> >> >> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
> >> >> news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
> >> >> >I have used WinFAX Pro 10.0 for many years now.
> >> >> > After I installed service pack 3 WinFax will not allow me to change
> >> >> > settings such as area code, phone number. When I try to edit these
> >> >> > items a
> >> >> > general fault error pops up.
> >> >> >
> >> >> > Any ideas?
> >> >> >
> >> >> > WinFax is no longer offered or supported by Symantec.
> >> >> >
> >> >> > Thanks,
> >> >> > Scott
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

ScottNOFX wrote:
> I have used WinFAX Pro 10.0 for many years now.
> After I installed service pack 3 WinFax will not allow me to change
> settings such as area code, phone number. When I try to edit these
> items a general fault error pops up.
>
> Any ideas?
>
> WinFax is no longer offered or supported by Symantec.

G wrote:
> The solution is here:
>
> http://www.getfaxing.com/support.htm click on the support links
> there, one of them is for this problem.

Gis Bun wrote:
> Uh huh.
>
> At $30 a year he's better off finding a XP compatible than a
> workaround [which may or may not work] on a product that is
> considered dead....

G wrote:
> actually, it's free and its not a workaround. It's a solution to the
> problem.

Gis Bun wrote:
> It's still a workaround which may not function 100%.

G wrote:
> actually, a workaround would be suggesting another piece of
> software or an alternate method of achieving the same task thus
> bypassing or ignoring the original problem.

Anything you do in this case (WinFax 10 issues) will be a *work-around*.
Whether you attempt to get support from a third party, replace the software
with something else, etc. WinFax 10.x is *no longer supported* - period.

A work-around *is* a "solution" - just not a long-term/final solution that
fixes the fundamental issue with the actual product - just side-steps it,
gets around it (thus "work-around"). In this case - if there even is a
fundamental issue with the actual product in question - it is *unlikely*
that it will ever be fixed because, again, it is obsolete/unsupported.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

You might want to try Windows XP's own fax program. It's not as sophisticated as
Winfax Pro 10, but it does the job for my limited usage. I also run Office XP
and it will utilize Outlook's contacts.

Basically you can send a quick cover page w/o attachments. If attachments are
required, you first send them to the fax printer which then launches the fax
wizard to complete the cover page. There is a simple Fax Console which contains
the Incoming, Inbox, Outbox, and Sent Items folders.

When set for Manual Answer, a prompt appears with a soft ring tone for all
incoming calls.

How to enable and configure the Fax service in Windows XP
http://support.microsoft.com/kb/306550


"ScottNOFX" <scottnofx@saebuilders.com> wrote in message
news:OMPnisW%23IHA.3756@TK2MSFTNGP03.phx.gbl...
> No, I would have to purchase that update as the free update from Symantec
> 10.04 only updates 10.03
> I am afraid to purchase the new version as it might have same issue.
>
> Do you have any suggestions on a fax program? I really did like WinFax, so
> something close to it would be great.
>
> Thanks for the quick reply,
> Scott
>
> "Shenan Stanley" <newshelper@gmail.com> wrote in message
> news:%237G20iW%23IHA.3344@TK2MSFTNGP04.phx.gbl...
>> ScottNOFX wrote:
>>> I have used WinFAX Pro 10.0 for many years now.
>>> After I installed service pack 3 WinFax will not allow me to change
>>> settings such as area code, phone number. When I try to edit these
>>> items a general fault error pops up.
>>>
>>> Any ideas?
>>>
>>> WinFax is no longer offered or supported by Symantec.
>>
>> The last sentence - more than anything else - means you may be out of luck.
>> It may be time to find a different computer fax application - one that is
>> still worked on and supported by the company that sells it.
>>
>> Are you running the latest version of WinFax?
>>
>> I beleive that is 10.04...
>> http://service1.symantec.com/SUPPORT...%2C1#_Section4
>>
>> Which leads you to:
>> ftp://ftp.symantec.com/public/englis...nfax_10.04.zip
>>
>> You might try updating WinFax to see if it helps - although it won't have
>> fixes for SP3 changes.
>>
>> The reason I ask about your exact version:
>> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>>
>> 10.00 was not supported in Windows XP. Nor was 10.01. Does not mean they
>> would not have worked - but could mean you might (sooner or later) run into
>> issues.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>
>

David

Windows XP's own fax program would be like going back to the Stone Age.



~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

David Webb wrote:
> You might want to try Windows XP's own fax program. It's not as
> sophisticated as Winfax Pro 10, but it does the job for my limited
> usage. I also run Office XP and it will utilize Outlook's contacts.
>
> Basically you can send a quick cover page w/o attachments. If
> attachments are required, you first send them to the fax printer
> which then launches the fax wizard to complete the cover page. There
> is a simple Fax Console which contains the Incoming, Inbox, Outbox,
> and Sent Items folders.
> When set for Manual Answer, a prompt appears with a soft ring tone
> for all incoming calls.
>
> How to enable and configure the Fax service in Windows XP
> http://support.microsoft.com/kb/306550
>
>
> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
> news:OMPnisW%23IHA.3756@TK2MSFTNGP03.phx.gbl...
>> No, I would have to purchase that update as the free update from
>> Symantec 10.04 only updates 10.03
>> I am afraid to purchase the new version as it might have same issue.
>>
>> Do you have any suggestions on a fax program? I really did like
>> WinFax, so something close to it would be great.
>>
>> Thanks for the quick reply,
>> Scott
>>
>> "Shenan Stanley" <newshelper@gmail.com> wrote in message
>> news:%237G20iW%23IHA.3344@TK2MSFTNGP04.phx.gbl...
>>> ScottNOFX wrote:
>>>> I have used WinFAX Pro 10.0 for many years now.
>>>> After I installed service pack 3 WinFax will not allow me to change
>>>> settings such as area code, phone number. When I try to edit these
>>>> items a general fault error pops up.
>>>>
>>>> Any ideas?
>>>>
>>>> WinFax is no longer offered or supported by Symantec.
>>>
>>> The last sentence - more than anything else - means you may be out
>>> of luck. It may be time to find a different computer fax
>>> application - one that is still worked on and supported by the
>>> company that sells it. Are you running the latest version of WinFax?
>>>
>>> I beleive that is 10.04...
>>> http://service1.symantec.com/SUPPORT...%2C1#_Section4
>>>
>>> Which leads you to:
>>> ftp://ftp.symantec.com/public/englis...nfax_10.04.zip
>>>
>>> You might try updating WinFax to see if it helps - although it
>>> won't have fixes for SP3 changes.
>>>
>>> The reason I ask about your exact version:
>>> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>>>
>>> 10.00 was not supported in Windows XP. Nor was 10.01. Does not
>>> mean they would not have worked - but could mean you might (sooner
>>> or later) run into issues.
>>>
>>> --
>>> Shenan Stanley
>>> MS-MVP
>>> --
>>> How To Ask Questions The Smart Way
>>> http://www.catb.org/~esr/faqs/smart-questions.html

Works for me.

I used to use WinFax Pro v10.02 with Win2K Pro. In fact I started using Winfax
when it was made by Delrina and supplied as part of a suite of communication
applications.

The fax program supplied with Windows XP does a good job. I've used others,
which were supplied with fax modems, that were not as good.

For users that only need to send or receive a fax occasionally, it's all one
really needs.

"Gerry" <gerry@nospam.com> wrote in message
news:OMsPGSl$IHA.1224@TK2MSFTNGP02.phx.gbl...
> David
>
> Windows XP's own fax program would be like going back to the Stone Age.
>
>
>
> ~~~~
>
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> David Webb wrote:
>> You might want to try Windows XP's own fax program. It's not as
>> sophisticated as Winfax Pro 10, but it does the job for my limited
>> usage. I also run Office XP and it will utilize Outlook's contacts.
>>
>> Basically you can send a quick cover page w/o attachments. If
>> attachments are required, you first send them to the fax printer
>> which then launches the fax wizard to complete the cover page. There
>> is a simple Fax Console which contains the Incoming, Inbox, Outbox,
>> and Sent Items folders.
>> When set for Manual Answer, a prompt appears with a soft ring tone
>> for all incoming calls.
>>
>> How to enable and configure the Fax service in Windows XP
>> http://support.microsoft.com/kb/306550
>>
>>
>> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
>> news:OMPnisW%23IHA.3756@TK2MSFTNGP03.phx.gbl...
>>> No, I would have to purchase that update as the free update from
>>> Symantec 10.04 only updates 10.03
>>> I am afraid to purchase the new version as it might have same issue.
>>>
>>> Do you have any suggestions on a fax program? I really did like
>>> WinFax, so something close to it would be great.
>>>
>>> Thanks for the quick reply,
>>> Scott
>>>
>>> "Shenan Stanley" <newshelper@gmail.com> wrote in message
>>> news:%237G20iW%23IHA.3344@TK2MSFTNGP04.phx.gbl...
>>>> ScottNOFX wrote:
>>>>> I have used WinFAX Pro 10.0 for many years now.
>>>>> After I installed service pack 3 WinFax will not allow me to change
>>>>> settings such as area code, phone number. When I try to edit these
>>>>> items a general fault error pops up.
>>>>>
>>>>> Any ideas?
>>>>>
>>>>> WinFax is no longer offered or supported by Symantec.
>>>>
>>>> The last sentence - more than anything else - means you may be out
>>>> of luck. It may be time to find a different computer fax
>>>> application - one that is still worked on and supported by the
>>>> company that sells it. Are you running the latest version of WinFax?
>>>>
>>>> I beleive that is 10.04...
>>>> http://service1.symantec.com/SUPPORT...%2C1#_Section4
>>>>
>>>> Which leads you to:
>>>> ftp://ftp.symantec.com/public/englis...nfax_10.04.zip
>>>>
>>>> You might try updating WinFax to see if it helps - although it
>>>> won't have fixes for SP3 changes.
>>>>
>>>> The reason I ask about your exact version:
>>>> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>>>>
>>>> 10.00 was not supported in Windows XP. Nor was 10.01. Does not
>>>> mean they would not have worked - but could mean you might (sooner
>>>> or later) run into issues.
>>>>
>>>> --
>>>> Shenan Stanley
>>>> MS-MVP
>>>> --
>>>> How To Ask Questions The Smart Way
>>>> http://www.catb.org/~esr/faqs/smart-questions.html
>
>

On Aug 8, 4:55*pm, db.·.. ><))) ·>` .. .
<databaseben.public.newsgroup.microsoft.com> wrote:
> my suggestion is to
> simply uninstall sp3
> and be happy again.
>
> in the interim i would
> nag technical support
> for winfax and have
> them provide a patch
> or workaround.
>
> there position would
> be different if you were
> upgrading and not updating
> the o.s.
> --
>
> db·´¯`·...¸><)))º>
>
> "ScottNOFX" <scottn...@saebuilders.com> wrote in messagenews:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx. gbl...
> >I have used WinFAX Pro 10.0 for many years now.
> > After I installed service pack 3 WinFax will not allow me to change settings such as area code, phone number. When I try to edit
> > these items a general fault error pops up.
>
> > Any ideas?
>
> > WinFax is no longer offered or supported by Symantec.
>
> > Thanks,
> > Scott

If you read the posts, WinFAX has been discontinued completely!