WinFAX Pro trouble with service pack 3

I have used WinFAX Pro 10.0 for many years now.
After I installed service pack 3 WinFax will not allow me to change settings
such as area code, phone number. When I try to edit these items a general
fault error pops up.

Any ideas?

WinFax is no longer offered or supported by Symantec.

Thanks,
Scott

ScottNOFX wrote:
> I have used WinFAX Pro 10.0 for many years now.
> After I installed service pack 3 WinFax will not allow me to change
> settings such as area code, phone number. When I try to edit these
> items a general fault error pops up.
>
> Any ideas?
>
> WinFax is no longer offered or supported by Symantec.

The last sentence - more than anything else - means you may be out of luck.
It may be time to find a different computer fax application - one that is
still worked on and supported by the company that sells it.

Are you running the latest version of WinFax?

I beleive that is 10.04...
http://service1.symantec.com/SUPPORT...%2C1#_Section4

Which leads you to:
ftp://ftp.symantec.com/public/englis...nfax_10.04.zip

You might try updating WinFax to see if it helps - although it won't have
fixes for SP3 changes.

The reason I ask about your exact version:
http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us

10.00 was not supported in Windows XP. Nor was 10.01. Does not mean they
would not have worked - but could mean you might (sooner or later) run into
issues.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

No, I would have to purchase that update as the free update from Symantec
10.04 only updates 10.03
I am afraid to purchase the new version as it might have same issue.

Do you have any suggestions on a fax program? I really did like WinFax, so
something close to it would be great.

Thanks for the quick reply,
Scott

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:%237G20iW%23IHA.3344@TK2MSFTNGP04.phx.gbl...
> ScottNOFX wrote:
>> I have used WinFAX Pro 10.0 for many years now.
>> After I installed service pack 3 WinFax will not allow me to change
>> settings such as area code, phone number. When I try to edit these
>> items a general fault error pops up.
>>
>> Any ideas?
>>
>> WinFax is no longer offered or supported by Symantec.
>
> The last sentence - more than anything else - means you may be out of
> luck. It may be time to find a different computer fax application - one
> that is still worked on and supported by the company that sells it.
>
> Are you running the latest version of WinFax?
>
> I beleive that is 10.04...
> http://service1.symantec.com/SUPPORT...%2C1#_Section4
>
> Which leads you to:
> ftp://ftp.symantec.com/public/englis...nfax_10.04.zip
>
> You might try updating WinFax to see if it helps - although it won't have
> fixes for SP3 changes.
>
> The reason I ask about your exact version:
> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>
> 10.00 was not supported in Windows XP. Nor was 10.01. Does not mean they
> would not have worked - but could mean you might (sooner or later) run
> into issues.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>

my suggestion is to
simply uninstall sp3
and be happy again.

in the interim i would
nag technical support
for winfax and have
them provide a patch
or workaround.

there position would
be different if you were
upgrading and not updating
the o.s.
--

db·´¯`·...¸><)))º>

"ScottNOFX" <scottnofx@saebuilders.com> wrote in message news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
>I have used WinFAX Pro 10.0 for many years now.
> After I installed service pack 3 WinFax will not allow me to change settings such as area code, phone number. When I try to edit
> these items a general fault error pops up.
>
> Any ideas?
>
> WinFax is no longer offered or supported by Symantec.
>
> Thanks,
> Scott
>

Try here ,
http://www.rkssoftware.com/rksfax/overview.html





On Fri, 8 Aug 2008 08:26:29 -0700, "ScottNOFX"
<scottnofx@saebuilders.com> wrote:

>No, I would have to purchase that update as the free update from Symantec
>10.04 only updates 10.03
>I am afraid to purchase the new version as it might have same issue.
>
>Do you have any suggestions on a fax program? I really did like WinFax, so
>something close to it would be great.
>
>Thanks for the quick reply,
>Scott
>
>"Shenan Stanley" <newshelper@gmail.com> wrote in message
>news:%237G20iW%23IHA.3344@TK2MSFTNGP04.phx.gbl. ..
>> ScottNOFX wrote:
>>> I have used WinFAX Pro 10.0 for many years now.
>>> After I installed service pack 3 WinFax will not allow me to change
>>> settings such as area code, phone number. When I try to edit these
>>> items a general fault error pops up.
>>>
>>> Any ideas?
>>>
>>> WinFax is no longer offered or supported by Symantec.
>>
>> The last sentence - more than anything else - means you may be out of
>> luck. It may be time to find a different computer fax application - one
>> that is still worked on and supported by the company that sells it.
>>
>> Are you running the latest version of WinFax?
>>
>> I beleive that is 10.04...
>> http://service1.symantec.com/SUPPORT...%2C1#_Section4
>>
>> Which leads you to:
>> ftp://ftp.symantec.com/public/englis...nfax_10.04.zip
>>
>> You might try updating WinFax to see if it helps - although it won't have
>> fixes for SP3 changes.
>>
>> The reason I ask about your exact version:
>> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>>
>> 10.00 was not supported in Windows XP. Nor was 10.01. Does not mean they
>> would not have worked - but could mean you might (sooner or later) run
>> into issues.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>

Scott

I am a Winfax Pro user with Windows XP SP3. Is your problem with the
address book or configuring Winfax Pro?

On my copy I have some features that do not work as they should. I
think these are just the result of changes to Windows XP and not just
SP3. I am having to work around them.

There is a dedicated Winfax Pro forum here:
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi
http://www.getfaxing.com/cgi-bin/ib3...CODE=01;HID=30
--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

ScottNOFX wrote:
> No, I would have to purchase that update as the free update from
> Symantec 10.04 only updates 10.03
> I am afraid to purchase the new version as it might have same issue.
>
> Do you have any suggestions on a fax program? I really did like
> WinFax, so something close to it would be great.
>
> Thanks for the quick reply,
> Scott
>
> "Shenan Stanley" <newshelper@gmail.com> wrote in message
> news:%237G20iW%23IHA.3344@TK2MSFTNGP04.phx.gbl...
>> ScottNOFX wrote:
>>> I have used WinFAX Pro 10.0 for many years now.
>>> After I installed service pack 3 WinFax will not allow me to change
>>> settings such as area code, phone number. When I try to edit these
>>> items a general fault error pops up.
>>>
>>> Any ideas?
>>>
>>> WinFax is no longer offered or supported by Symantec.
>>
>> The last sentence - more than anything else - means you may be out of
>> luck. It may be time to find a different computer fax application -
>> one that is still worked on and supported by the company that sells
>> it. Are you running the latest version of WinFax?
>>
>> I beleive that is 10.04...
>> http://service1.symantec.com/SUPPORT...%2C1#_Section4
>>
>> Which leads you to:
>> ftp://ftp.symantec.com/public/englis...nfax_10.04.zip
>>
>> You might try updating WinFax to see if it helps - although it won't
>> have fixes for SP3 changes.
>>
>> The reason I ask about your exact version:
>> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>>
>> 10.00 was not supported in Windows XP. Nor was 10.01. Does not
>> mean they would not have worked - but could mean you might (sooner
>> or later) run into issues.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html

I also have used Winfax 10.01 for years and had to update to 10.03 to have
everything work even before updating to SP3. Suggest updating since I have
not found any product that comes close to Winfax Pro.

"ScottNOFX" <scottnofx@saebuilders.com> wrote in message
news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
>I have used WinFAX Pro 10.0 for many years now.
> After I installed service pack 3 WinFax will not allow me to change
> settings such as area code, phone number. When I try to edit these items a
> general fault error pops up.
>
> Any ideas?
>
> WinFax is no longer offered or supported by Symantec.
>
> Thanks,
> Scott
>

The solution is here:

http://www.getfaxing.com/support.htm click on the support links there, one
of them is for this problem.


"ScottNOFX" <scottnofx@saebuilders.com> wrote in message
news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
>I have used WinFAX Pro 10.0 for many years now.
> After I installed service pack 3 WinFax will not allow me to change
> settings such as area code, phone number. When I try to edit these items a
> general fault error pops up.
>
> Any ideas?
>
> WinFax is no longer offered or supported by Symantec.
>
> Thanks,
> Scott
>

Uh huh.

At $30 a year he's better off finding a XP compatible than a workaround
[which may or may not work] on a product that is considered dead....

"G" wrote:

> The solution is here:
>
> http://www.getfaxing.com/support.htm click on the support links there, one
> of them is for this problem.
>
>
> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message
> news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
> >I have used WinFAX Pro 10.0 for many years now.
> > After I installed service pack 3 WinFax will not allow me to change
> > settings such as area code, phone number. When I try to edit these items a
> > general fault error pops up.
> >
> > Any ideas?
> >
> > WinFax is no longer offered or supported by Symantec.
> >
> > Thanks,
> > Scott
> >
>
>
>

Doesm't solve the problem or anything. Come 18 months from now, when
Microsoft kills off any security updates for SP2, what does he do? He won't
be too happy....

I think he knew that Win XP may not be 100% compatible with WinFax.

I don't think Symantec even has tech support for WinFax [amybe except paid
support] as it's a dead product. If there is support, he'll have to pay for
it, which ain't worth it.

"db.·.. ><))) ·>` .. ." wrote:

> my suggestion is to
> simply uninstall sp3
> and be happy again.
>
> in the interim i would
> nag technical support
> for winfax and have
> them provide a patch
> or workaround.
>
> there position would
> be different if you were
> upgrading and not updating
> the o.s.
> --
>
> db·´¯`·...¸><)))º>
>
> "ScottNOFX" <scottnofx@saebuilders.com> wrote in message news:u%23um9PW%23IHA.3396@TK2MSFTNGP03.phx.gbl...
> >I have used WinFAX Pro 10.0 for many years now.
> > After I installed service pack 3 WinFax will not allow me to change settings such as area code, phone number. When I try to edit
> > these items a general fault error pops up.
> >
> > Any ideas?
> >
> > WinFax is no longer offered or supported by Symantec.
> >
> > Thanks,
> > Scott
> >
>
>