Event Viewer

I have a couple of problems in the event viewer and can't seem to solve it.
1. Microsoft fax tries to run, but it is not installed.
2. AV_DVP tries to run but can't find it anywhere in MSCONFIG.

post back with the complete log messages.

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"DrJoel" <joelw135atcomcast.net> wrote in message
news:%23oWBMo8IJHA.4512@TK2MSFTNGP02.phx.gbl...
>I have a couple of problems in the event viewer and can't seem to solve it.
> 1. Microsoft fax tries to run, but it is not installed.
> 2. AV_DVP tries to run but can't find it anywhere in MSCONFIG.

David B. wrote:
> post back with the complete log messages.
>
Here is #1. the description for Event ID ( 32068 ) in Source ( Microsoft
Fax ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following
information is part of the event: *, *.

Here is #2. Detection of product
'{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature 'AV_DVP' failed during
request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

What are your anti-virus and antispyware arrangements?

http://www.bleepingcomputer.com/malw...antivirus-2008

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


DrJoel wrote:
> David B. wrote:
>> post back with the complete log messages.
>>
> Here is #1. the description for Event ID ( 32068 ) in Source (
> Microsoft Fax ) cannot be found. The local computer may not have the
> necessary registry information or message DLL files to display
> messages from a remote computer. You may be able to use the
> /AUXSOURCE= flag to retrieve this description; see Help and Support
> for details. The following information is part of the event: *, *.
>
> Here is #2. Detection of product
> '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature 'AV_DVP' failed
> during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

Gerry wrote:
> What are your anti-virus and antispyware arrangements?
>
> http://www.bleepingcomputer.com/malw...antivirus-2008
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
>
>
OK here are the important ones.
Event Type: Warning
Event Source: Microsoft Fax
Event Category: Devices
Event ID: 32068
Date: 10/1/2008
Time: 7:43:00 AM
User: N/A
Computer: JOELW
Description:
The description for Event ID ( 32068 ) in Source ( Microsoft Fax )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event: *, *.


Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 9/30/2008
Time: 2:18:51 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP' failed during request for component
'{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 9/30/2008
Time: 2:18:51 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed.
The resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11921
Date: 9/30/2008
Time: 2:18:51 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
(DvpApi) could not be stopped. Verify that you have sufficient
privileges to stop system services.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 38 45 33 33 42 33 {78E33B3
0008: 36 2d 32 31 30 33 2d 34 6-2103-4
0010: 39 46 43 2d 42 30 35 38 9FC-B058
0018: 2d 38 43 46 34 34 42 36 -8CF44B6
0020: 45 37 35 46 44 7d E75FD}


Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 9/30/2008
Time: 2:14:45 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP' failed during request for component
'{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 9/30/2008
Time: 2:14:45 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed.
The resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11921
Date: 9/30/2008
Time: 2:10:41 PM
User: NT AUTHORITY\SYSTEM
Computer: JOELW
Description:
Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
(DvpApi) could not be stopped. Verify that you have sufficient
privileges to stop system services.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 38 45 33 33 42 33 {78E33B3
0008: 36 2d 32 31 30 33 2d 34 6-2103-4
0010: 39 46 43 2d 42 30 35 38 9FC-B058
0018: 2d 38 43 46 34 34 42 36 -8CF44B6
0020: 45 37 35 46 44 7d E75FD}

More than one of those errors is related to Authentium AntiVirus, have you
tried uninstalling it to see if it clears some of them up?

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
Help Us Help You http://dts-l.net/goodpost.htm



"DrJoel" <joelw135atcomcast.net> wrote in message
news:%23dhEp8%23IJHA.3680@TK2MSFTNGP04.phx.gbl...
> Gerry wrote:
>> What are your anti-virus and antispyware arrangements?
>>
>> http://www.bleepingcomputer.com/malw...antivirus-2008
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and double
>> click on the error you want to copy. In the window, which appears is a
>> button resembling two pages. Click the button and close Event
>> Viewer.Now start your message (email) and do a paste into the body of
>> the message. Make sure this is the first paste after exiting from
>> Event Viewer.
>>
>>
>>
> OK here are the important ones.
> Event Type: Warning
> Event Source: Microsoft Fax
> Event Category: Devices
> Event ID: 32068
> Date: 10/1/2008
> Time: 7:43:00 AM
> User: N/A
> Computer: JOELW
> Description:
> The description for Event ID ( 32068 ) in Source ( Microsoft Fax ) cannot
> be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description; see Help and Support for details. The following information
> is part of the event: *, *.
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 9/30/2008
> Time: 2:18:51 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP' failed during request for component
> '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 9/30/2008
> Time: 2:18:51 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed. The
> resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11921
> Date: 9/30/2008
> Time: 2:18:51 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
> (DvpApi) could not be stopped. Verify that you have sufficient privileges
> to stop system services.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 37 38 45 33 33 42 33 {78E33B3
> 0008: 36 2d 32 31 30 33 2d 34 6-2103-4
> 0010: 39 46 43 2d 42 30 35 38 9FC-B058
> 0018: 2d 38 43 46 34 34 42 36 -8CF44B6
> 0020: 45 37 35 46 44 7d E75FD}
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 9/30/2008
> Time: 2:14:45 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP' failed during request for component
> '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 9/30/2008
> Time: 2:14:45 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed. The
> resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11921
> Date: 9/30/2008
> Time: 2:10:41 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
> (DvpApi) could not be stopped. Verify that you have sufficient privileges
> to stop system services.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 37 38 45 33 33 42 33 {78E33B3
> 0008: 36 2d 32 31 30 33 2d 34 6-2103-4
> 0010: 39 46 43 2d 42 30 35 38 9FC-B058
> 0018: 2d 38 43 46 34 34 42 36 -8CF44B6
> 0020: 45 37 35 46 44 7d E75FD}

David B. wrote:
> More than one of those errors is related to Authentium AntiVirus, have
> you tried uninstalling it to see if it clears some of them up?
>
It is not installed and I uninstalled the original program that it was
part of.

I would guess that it didn't uninstall properly, maybe try reinstalling it
then uninstall.

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
Help Us Help You http://dts-l.net/goodpost.htm



"DrJoel" <joelw135atcomcast.net> wrote in message
news:%23FZf8i$IJHA.728@TK2MSFTNGP03.phx.gbl...
> David B. wrote:
>> More than one of those errors is related to Authentium AntiVirus, have
>> you tried uninstalling it to see if it clears some of them up?
>>
> It is not installed and I uninstalled the original program that it was
> part of.

You are in too complicated a situation for me to be able. Read some of
the posts from this Google search:
http://www.google.com/search?hl=en&l...&start=10&sa=N


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

DrJoel wrote:
> David B. wrote:
>> More than one of those errors is related to Authentium AntiVirus,
>> have you tried uninstalling it to see if it clears some of them up?
>>
> It is not installed and I uninstalled the original program that it was
> part of.

> "Event ID: 32068"

Most likely cause: The Fax Service is running, but there is no Fax machine
connected. Set the service to manual or disable it, or uninstall the Fax
Services Windows component.


As for the MsiInstaller errors, download and run the:

Windows Installer Cleanup Tool 351 KB
Info: http://support.microsoft.com/kb/290301
Download: http://download.microsoft.com/downlo...bd/msicuu2.exe

"/
When you are working on your computer and installing a new program,
the installation suddenly fails. Now you are left with a partly
installed program. You try to install the program again, but you
are unsuccessful. Or, maybe you have problems trying to remove an
old program because the installation files are corrupted.

Do not worry. Windows Installer CleanUp Utility might be able to
help. You can use the utility to remove installation information
for programs that were installed by using Windows Installer. Be
aware that Windows Installer CleanUp Utility will not remove the
actual program from your computer. However, it will remove the
installation files so that you can start the installation, upgrade,
or uninstall over.
/"


ju.c


"DrJoel" <joelw135atcomcast.net> wrote in message news:#dhEp8#IJHA.3680@TK2MSFTNGP04.phx.gbl...
> Gerry wrote:
>> What are your anti-virus and antispyware arrangements?
>>
>> http://www.bleepingcomputer.com/malw...antivirus-2008
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and double
>> click on the error you want to copy. In the window, which appears is a
>> button resembling two pages. Click the button and close Event
>> Viewer.Now start your message (email) and do a paste into the body of
>> the message. Make sure this is the first paste after exiting from
>> Event Viewer.
>>
>>
>>
> OK here are the important ones.
> Event Type: Warning
> Event Source: Microsoft Fax
> Event Category: Devices
> Event ID: 32068
> Date: 10/1/2008
> Time: 7:43:00 AM
> User: N/A
> Computer: JOELW
> Description:
> The description for Event ID ( 32068 ) in Source ( Microsoft Fax )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description; see Help and Support for details. The following information
> is part of the event: *, *.
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 9/30/2008
> Time: 2:18:51 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP' failed during request for component
> '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 9/30/2008
> Time: 2:18:51 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed.
> The resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11921
> Date: 9/30/2008
> Time: 2:18:51 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
> (DvpApi) could not be stopped. Verify that you have sufficient
> privileges to stop system services.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 37 38 45 33 33 42 33 {78E33B3
> 0008: 36 2d 32 31 30 33 2d 34 6-2103-4
> 0010: 39 46 43 2d 42 30 35 38 9FC-B058
> 0018: 2d 38 43 46 34 34 42 36 -8CF44B6
> 0020: 45 37 35 46 44 7d E75FD}
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 9/30/2008
> Time: 2:14:45 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP' failed during request for component
> '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 9/30/2008
> Time: 2:14:45 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Detection of product '{78E33B36-2103-49FC-B058-8CF44B6E75FD}', feature
> 'AV_DVP', component '{207AD740-F307-4F4C-B354-E035CF9FCB6C}' failed.
> The resource 'HKEY_LOCAL_MACHINE\Software\Antivirus\' does not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11921
> Date: 9/30/2008
> Time: 2:10:41 PM
> User: NT AUTHORITY\SYSTEM
> Computer: JOELW
> Description:
> Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
> (DvpApi) could not be stopped. Verify that you have sufficient
> privileges to stop system services.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 37 38 45 33 33 42 33 {78E33B3
> 0008: 36 2d 32 31 30 33 2d 34 6-2103-4
> 0010: 39 46 43 2d 42 30 35 38 9FC-B058
> 0018: 2d 38 43 46 34 34 42 36 -8CF44B6
> 0020: 45 37 35 46 44 7d E75FD}