ethernet controller driver

Excellen information from Bob Lucas and DL, I really appreciated!! I
contacted HP"s chat online and because I am out of warranty they want to
charge me for the info, this is what device manager shows: Other Devices with
a yellow question mark on top, underneath it Ethernet Controller with a
yellow question mark and a yellow exclamation mark on it, Properties as
follows: General/Device Status the drivers for this device are not installed
(Code 28) Device Usage: Use this device (enable) Driver Details:No driver has
been loaded for this device, Details: Device Instance Id then PCI_168 etc etc
Resources: This device is not using any resources because it has a problem. I
have done formatting and reloading of the drivers many times before in
different computers but I am really puzzled abotu this one specially because
the HP site under support and drivers and listing the laptop model it gives
me a list of drivers, example Bios, Audio, Graphiic, Graphics Intel,
Keyboard, Modem, Network, etc. Under Network it lists 7 different drivers, I
already tried all 7 and none of them worked! Of course I am missing the
recovery disks with the drivers in them, it is really a challenge. Thanks
again, I will keep on looking.

"DL" wrote:

> I would also add that if this device is part of your system, as supplied by
> hp, then attmpting to source a driver from a third party source could cause
> all sorts of problems.
> Laptop drivers should nearly allways be sourced from the Laptop
> manufacturer, particularly large OEM's as its often the case that the device
> has been modified for their specific requirements.
>
> "Bob Lucas" <bob@nospam.com> wrote in message
> news:e7W$%238JTJHA.5900@TK2MSFTNGP05.phx.gbl...
> > Are you sure you have quoted the correct Device ID for this particular
> > piece of hardware? A Google search against
> > "PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9" suggests that particular ID might
> > relate to a Wireless Adapter, not an Ethernet controller. Furthermore, the
> > PCI\VEN_168C prefix might indicate that you the device is a Samsung
> > Ethernet controller - NOT Intel.
> >
> > However, there is far too much guesswork here - and DL has offered
> > excellent advice.
> >
> > If you can't obtain the drivers from HP (or from your recovery disks or
> > the recovery partition), I still believe it would be worth downloading the
> > trial version of Driver Detective. You don't have to pay for a free
> > scan - and it should identify the device. A free scan should also tell
> > you whether the correct (and latest) drivers are available from Driver
> > Detective. If they are, you can pay for a subscription. I don't know the
> > cost of a lifetime subscription to Driver Detective, but when I subscribed
> > several years ago, it was not expensive.
> >
> > One other thing occurs to me. You have provided the device ID - so
> > presumably, this information came from Device Manager. Is there a yellow
> > exclamation mark against this device in Device Manager? And what do you
> > see, if you right click on the name of the device and select Properties?
> >
> > The Status Information may help to identify the precise nature of any
> > problem. For instance, does the status message indicate that the device
> > is working properly, or does it give the status as disabled, or does it
> > point to a different problem (such as no driver). If the device is merely
> > disabled, you may need to do nothing more than click on "enable".
> >
> >
> >
> > "DL" <address@invalid> wrote in message
> > news:ehdrLLITJHA.5244@TK2MSFTNGP04.phx.gbl...
> >> The drivers are on the HP site, specific to your model.
> >> You should also have either a recovery partition on your PC, or the disks
> >> required to set your system back to factory supplied state, which
> >> includes all drivers
> >> If all else fails use the HP support chat option, its free
> >>
> >> "eny" <eny@discussions.microsoft.com> wrote in message
> >> news:787B8A74-499C-4DD2-BA56-41481AE5043E@microsoft.com...
> >>>I already tried Belarc Adviser and Driver Detective, of course both
> >>>charge
> >>> for the info. The details on the ethernet controller are as follows:
> >>> Device
> >>> Instance Id,
> >>> PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9&REV_01\4&22B 770D&0&0050,
> >>> now in case I need the Intel chipset driver, where do I find it?
> >>>
> >>> "Bob Lucas" wrote:
> >>>
> >>>> If Belarc Adviser doesn't identify the Ethernet device, the following
> >>>> suggestions may (or may not) help.
> >>>>
> >>>> My first suggestion is to visit the HP System Check for Notebook PCs at
> >>>> http://h20239.www2.hp.com/techcenter...p_syscheck.htm.
> >>>> Click on "Check my system" and upon completion of the scan, follow the
> >>>> instructions. Hopefully, the scan will identify missing or out-of-date
> >>>> drivers - and provide download instructions.
> >>>>
> >>>> If that doesn't work, open Control Panel, followed by System / Hardware
> >>>> / Device Manager. Look for any items with a yellow question mark,
> >>>> which
> >>>> might indicate missing drivers - particularly under Network Adaptors
> >>>> and/or System Devices. If you have problem devices, right click on the
> >>>> device name and select "Update Driver". Then, allow the wizard to
> >>>> search the web for suitable drivers. A suitable driver might be
> >>>> available from the Microsoft driver library.
> >>>>
> >>>> Incidentally, my Compaq nx6310 has a Broadcom 440x 10/100 Integrated
> >>>> Controller. If Device Manager on your laptop shows the same Ethernet
> >>>> hardware, you can download a suitable driver from
> >>>> http://www.broadcom.com/support/ethe...oaddrivers.php. You
> >>>> will also find a FAQ at
> >>>> http://www.broadcom.com/support/ethe...aq_drivers.php
> >>>>
> >>>> As a last resort, you could download the trial version of Driver
> >>>> Detective from http://www.drivershq.com/. When you use that program to
> >>>> scan your system, it will probably identify out-of-date and missing
> >>>> drivers. If it identifies a missing driver for your Ethernet
> >>>> connection, you can click on the download icon to download the correct
> >>>> driver for your Ethernet network connection. However, you do need to
> >>>> subscribe to the service, before Driver Detective will allow you to
> >>>> download any drivers.
> >>>>
> >>>> If the missing driver is an Intel chipset driver, you will need to
> >>>> follow special instructions, before you unzip and install the driver.
> >>>>
> >>>>
> >>>> "DL" <address@invalid> wrote in message
> >>>> news:uRcBNyCTJHA.1184@TK2MSFTNGP03.phx.gbl...
> >>>> > http://h20000.www2.hp.com/bizsupport...ubmit=Go%20%BB
> >>>> > or http://tinyurl.com/6k8gw9
> >>>> >
> >>>> > Its the network driver, which one depends on your o/s, you may aslo
> >>>> > have to refer to the paperwork supplied with your PC.
> >>>> > Otherwise if you download and instal Balarc Adviser it will give a
> >>>> > wealth of info on your system
> >>>> > BTW HP has active chat support
> >>>> >
> >>>> > "eny" <eny@discussions.microsoft.com> wrote in message
> >>>> > news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@microsoft.com...
> >>>> >> The laptop is a compaq nx9010, I downloaded after I reformatted it
> >>>> >> all the
> >>>> >> drivers with the exception of the ethernet driver, I don't know how
> >>>> >> to find
> >>>> >> out the motheboard's brand name so I could contact the manufacturer,
> >>>> >> do I
> >>>> >> need to open the laptop? I tried the Bios and all the network
> >>>> >> drivers
> >>>> >> that HP
> >>>> >> lists under this model but none of them worked
> >>>> >>
> >>>> >> "smlunatick" wrote:
> >>>> >>
> >>>> >>> On Nov 21, 8:54 pm, eny <e...@discussions.microsoft.com> wrote:
> >>>> >>> > I recently formatted my compaq laptop but I am missing the
> >>>> >>> > ethernet
> >>>> >>> > controller driver, I already tried the hp site with no luck, any
> >>>> >>> > suggestions?
> >>>> >>> > Thanks
> >>>> >>>
> >>>> >>> With your "exact" laptop model number, you will be able the locate
> >>>> >>> the
> >>>> >>> entire list of drivers available for your laptop. However, if the
> >>>> >>> laptop was never delivered with XP on it, HP may not list an XP
> >>>> >>> driver.
> >>>> >>>
> >>>> >
> >>>> >
> >>>>
> >>>>
> >>>>
> >>
> >>
> >
> >
>
>
>

=?Utf-8?B?ZW55?= <eny@discussions.microsoft.com> wrote in
news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@microsoft.com:

>>> I recently formatted my compaq laptop but I am missing the
>>> ethernet controller driver, I already tried the hp site with no
>>> luck, any suggestions? Thanks
>>
>> With your "exact" laptop model number, you will be able the
>> locate the entire list of drivers available for your laptop.
>> However, if the laptop was never delivered with XP on it, HP may
>> not list an XP driver.
>>

> The laptop is a compaq nx9010, I downloaded after I reformatted it
> all the drivers with the exception of the ethernet driver, I
> don't know how to find out the motheboard's brand name so I could
> contact the manufacturer, do I need to open the laptop? I tried
> the Bios and all the network drivers that HP lists under this
> model but none of them worked
>

Looking at the HP website for this model, there is only one 10/100-
Base-T ethernet driver listed (the others are wireless or infrared
drivers). That driver is labeled "National Semiconductor DP83815/816
10/100 MacPhyter NDIS 5.0 Miniport Driver for Windows 2000/XP". You
should see this device in the Device Manager. If not, you probably
have a hardware problem.

HTH,
John

I agree entirely.

The computer manufacturer should always be the first port of call, if a
specific driver is not available on the recovery disk or recovery
partition,

However, the HP website does not list Ethernet drivers for this
particular notebook. That is why I suggested Driver Detective, just in
case the OP cannot obtain the missing driver from HP.

The Driver Detective database has been expanded - and now includes
special drivers for many HP computers. The OP's notebook model is
listed on Driver Detective. Consequently, the database will probably
include suitable drivers (as opposed to generic versions).

If the OP downloads the trial version of Driver Detective, he should
configure the program to offer specific drivers for his particular
notebook model. The relevant parameters are:

Manufacturer: HP
Family: Compaq Notebook
Model: nx9100



"DL" <address@invalid> wrote in message
news:OAshGINTJHA.4456@TK2MSFTNGP05.phx.gbl...
>I would also add that if this device is part of your system, as
>supplied by hp, then attmpting to source a driver from a third party
>source could cause all sorts of problems.
> Laptop drivers should nearly allways be sourced from the Laptop
> manufacturer, particularly large OEM's as its often the case that the
> device has been modified for their specific requirements.
>
> "Bob Lucas" <bob@nospam.com> wrote in message
> news:e7W$%238JTJHA.5900@TK2MSFTNGP05.phx.gbl...
>> Are you sure you have quoted the correct Device ID for this
>> particular piece of hardware? A Google search against
>> "PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9" suggests that particular ID
>> might relate to a Wireless Adapter, not an Ethernet controller.
>> Furthermore, the PCI\VEN_168C prefix might indicate that you the
>> device is a Samsung Ethernet controller - NOT Intel.
>>
>> However, there is far too much guesswork here - and DL has offered
>> excellent advice.
>>
>> If you can't obtain the drivers from HP (or from your recovery disks
>> or the recovery partition), I still believe it would be worth
>> downloading the trial version of Driver Detective. You don't have to
>> pay for a free scan - and it should identify the device. A free scan
>> should also tell you whether the correct (and latest) drivers are
>> available from Driver Detective. If they are, you can pay for a
>> subscription. I don't know the cost of a lifetime subscription to
>> Driver Detective, but when I subscribed several years ago, it was not
>> expensive.
>>
>> One other thing occurs to me. You have provided the device ID - so
>> presumably, this information came from Device Manager. Is there a
>> yellow exclamation mark against this device in Device Manager? And
>> what do you see, if you right click on the name of the device and
>> select Properties?
>>
>> The Status Information may help to identify the precise nature of any
>> problem. For instance, does the status message indicate that the
>> device is working properly, or does it give the status as disabled,
>> or does it point to a different problem (such as no driver). If the
>> device is merely disabled, you may need to do nothing more than click
>> on "enable".
>>
>>
>>
>> "DL" <address@invalid> wrote in message
>> news:ehdrLLITJHA.5244@TK2MSFTNGP04.phx.gbl...
>>> The drivers are on the HP site, specific to your model.
>>> You should also have either a recovery partition on your PC, or the
>>> disks required to set your system back to factory supplied state,
>>> which includes all drivers
>>> If all else fails use the HP support chat option, its free
>>>
>>> "eny" <eny@discussions.microsoft.com> wrote in message
>>> news:787B8A74-499C-4DD2-BA56-41481AE5043E@microsoft.com...
>>>>I already tried Belarc Adviser and Driver Detective, of course both
>>>>charge
>>>> for the info. The details on the ethernet controller are as
>>>> follows: Device
>>>> Instance Id,
>>>> PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9&REV_01\4&22B 770D&0&0050,
>>>> now in case I need the Intel chipset driver, where do I find it?
>>>>
>>>> "Bob Lucas" wrote:
>>>>
>>>>> If Belarc Adviser doesn't identify the Ethernet device, the
>>>>> following
>>>>> suggestions may (or may not) help.
>>>>>
>>>>> My first suggestion is to visit the HP System Check for Notebook
>>>>> PCs at
>>>>> http://h20239.www2.hp.com/techcenter...p_syscheck.htm.
>>>>> Click on "Check my system" and upon completion of the scan, follow
>>>>> the
>>>>> instructions. Hopefully, the scan will identify missing or
>>>>> out-of-date
>>>>> drivers - and provide download instructions.
>>>>>
>>>>> If that doesn't work, open Control Panel, followed by System /
>>>>> Hardware
>>>>> / Device Manager. Look for any items with a yellow question mark,
>>>>> which
>>>>> might indicate missing drivers - particularly under Network
>>>>> Adaptors
>>>>> and/or System Devices. If you have problem devices, right click
>>>>> on the
>>>>> device name and select "Update Driver". Then, allow the wizard to
>>>>> search the web for suitable drivers. A suitable driver might be
>>>>> available from the Microsoft driver library.
>>>>>
>>>>> Incidentally, my Compaq nx6310 has a Broadcom 440x 10/100
>>>>> Integrated
>>>>> Controller. If Device Manager on your laptop shows the same
>>>>> Ethernet
>>>>> hardware, you can download a suitable driver from
>>>>> http://www.broadcom.com/support/ethe...oaddrivers.php.
>>>>> You
>>>>> will also find a FAQ at
>>>>> http://www.broadcom.com/support/ethe...aq_drivers.php
>>>>>
>>>>> As a last resort, you could download the trial version of Driver
>>>>> Detective from http://www.drivershq.com/. When you use that
>>>>> program to
>>>>> scan your system, it will probably identify out-of-date and
>>>>> missing
>>>>> drivers. If it identifies a missing driver for your Ethernet
>>>>> connection, you can click on the download icon to download the
>>>>> correct
>>>>> driver for your Ethernet network connection. However, you do need
>>>>> to
>>>>> subscribe to the service, before Driver Detective will allow you
>>>>> to
>>>>> download any drivers.
>>>>>
>>>>> If the missing driver is an Intel chipset driver, you will need to
>>>>> follow special instructions, before you unzip and install the
>>>>> driver.
>>>>>
>>>>>
>>>>> "DL" <address@invalid> wrote in message
>>>>> news:uRcBNyCTJHA.1184@TK2MSFTNGP03.phx.gbl...
>>>>> > http://h20000.www2.hp.com/bizsupport...ubmit=Go%20%BB
>>>>> > or http://tinyurl.com/6k8gw9
>>>>> >
>>>>> > Its the network driver, which one depends on your o/s, you may
>>>>> > aslo
>>>>> > have to refer to the paperwork supplied with your PC.
>>>>> > Otherwise if you download and instal Balarc Adviser it will give
>>>>> > a
>>>>> > wealth of info on your system
>>>>> > BTW HP has active chat support
>>>>> >
>>>>> > "eny" <eny@discussions.microsoft.com> wrote in message
>>>>> > news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@microsoft.com...
>>>>> >> The laptop is a compaq nx9010, I downloaded after I reformatted
>>>>> >> it
>>>>> >> all the
>>>>> >> drivers with the exception of the ethernet driver, I don't know
>>>>> >> how
>>>>> >> to find
>>>>> >> out the motheboard's brand name so I could contact the
>>>>> >> manufacturer,
>>>>> >> do I
>>>>> >> need to open the laptop? I tried the Bios and all the network
>>>>> >> drivers
>>>>> >> that HP
>>>>> >> lists under this model but none of them worked
>>>>> >>
>>>>> >> "smlunatick" wrote:
>>>>> >>
>>>>> >>> On Nov 21, 8:54 pm, eny <e...@discussions.microsoft.com>
>>>>> >>> wrote:
>>>>> >>> > I recently formatted my compaq laptop but I am missing the
>>>>> >>> > ethernet
>>>>> >>> > controller driver, I already tried the hp site with no luck,
>>>>> >>> > any
>>>>> >>> > suggestions?
>>>>> >>> > Thanks
>>>>> >>>
>>>>> >>> With your "exact" laptop model number, you will be able the
>>>>> >>> locate
>>>>> >>> the
>>>>> >>> entire list of drivers available for your laptop. However, if
>>>>> >>> the
>>>>> >>> laptop was never delivered with XP on it, HP may not list an
>>>>> >>> XP
>>>>> >>> driver.
>>>>> >>>
>>>>> >
>>>>> >
>>>>>
>>>>>
>>>>>
>>>
>>>
>>
>>
>
>

But HP drivers for the specific model list network drivers which is what
Ethernet is

"Bob Lucas" <bob@nospam.com> wrote in message
news:uTV0U6NTJHA.1144@TK2MSFTNGP05.phx.gbl...
>I agree entirely.
>
> The computer manufacturer should always be the first port of call, if a
> specific driver is not available on the recovery disk or recovery
> partition,
>
> However, the HP website does not list Ethernet drivers for this particular
> notebook. That is why I suggested Driver Detective, just in case the OP
> cannot obtain the missing driver from HP.
>
> The Driver Detective database has been expanded - and now includes special
> drivers for many HP computers. The OP's notebook model is listed on
> Driver Detective. Consequently, the database will probably include
> suitable drivers (as opposed to generic versions).
>
> If the OP downloads the trial version of Driver Detective, he should
> configure the program to offer specific drivers for his particular
> notebook model. The relevant parameters are:
>
> Manufacturer: HP
> Family: Compaq Notebook
> Model: nx9100
>
>
>
> "DL" <address@invalid> wrote in message
> news:OAshGINTJHA.4456@TK2MSFTNGP05.phx.gbl...
>>I would also add that if this device is part of your system, as supplied
>>by hp, then attmpting to source a driver from a third party source could
>>cause all sorts of problems.
>> Laptop drivers should nearly allways be sourced from the Laptop
>> manufacturer, particularly large OEM's as its often the case that the
>> device has been modified for their specific requirements.
>>
>> "Bob Lucas" <bob@nospam.com> wrote in message
>> news:e7W$%238JTJHA.5900@TK2MSFTNGP05.phx.gbl...
>>> Are you sure you have quoted the correct Device ID for this particular
>>> piece of hardware? A Google search against
>>> "PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9" suggests that particular ID
>>> might relate to a Wireless Adapter, not an Ethernet controller.
>>> Furthermore, the PCI\VEN_168C prefix might indicate that you the device
>>> is a Samsung Ethernet controller - NOT Intel.
>>>
>>> However, there is far too much guesswork here - and DL has offered
>>> excellent advice.
>>>
>>> If you can't obtain the drivers from HP (or from your recovery disks or
>>> the recovery partition), I still believe it would be worth downloading
>>> the trial version of Driver Detective. You don't have to pay for a free
>>> scan - and it should identify the device. A free scan should also tell
>>> you whether the correct (and latest) drivers are available from Driver
>>> Detective. If they are, you can pay for a subscription. I don't know
>>> the cost of a lifetime subscription to Driver Detective, but when I
>>> subscribed several years ago, it was not expensive.
>>>
>>> One other thing occurs to me. You have provided the device ID - so
>>> presumably, this information came from Device Manager. Is there a
>>> yellow exclamation mark against this device in Device Manager? And what
>>> do you see, if you right click on the name of the device and select
>>> Properties?
>>>
>>> The Status Information may help to identify the precise nature of any
>>> problem. For instance, does the status message indicate that the device
>>> is working properly, or does it give the status as disabled, or does it
>>> point to a different problem (such as no driver). If the device is
>>> merely disabled, you may need to do nothing more than click on "enable".
>>>
>>>
>>>
>>> "DL" <address@invalid> wrote in message
>>> news:ehdrLLITJHA.5244@TK2MSFTNGP04.phx.gbl...
>>>> The drivers are on the HP site, specific to your model.
>>>> You should also have either a recovery partition on your PC, or the
>>>> disks required to set your system back to factory supplied state, which
>>>> includes all drivers
>>>> If all else fails use the HP support chat option, its free
>>>>
>>>> "eny" <eny@discussions.microsoft.com> wrote in message
>>>> news:787B8A74-499C-4DD2-BA56-41481AE5043E@microsoft.com...
>>>>>I already tried Belarc Adviser and Driver Detective, of course both
>>>>>charge
>>>>> for the info. The details on the ethernet controller are as follows:
>>>>> Device
>>>>> Instance Id,
>>>>> PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9&REV_01\4&22B 770D&0&0050,
>>>>> now in case I need the Intel chipset driver, where do I find it?
>>>>>
>>>>> "Bob Lucas" wrote:
>>>>>
>>>>>> If Belarc Adviser doesn't identify the Ethernet device, the following
>>>>>> suggestions may (or may not) help.
>>>>>>
>>>>>> My first suggestion is to visit the HP System Check for Notebook PCs
>>>>>> at
>>>>>> http://h20239.www2.hp.com/techcenter...p_syscheck.htm.
>>>>>> Click on "Check my system" and upon completion of the scan, follow
>>>>>> the
>>>>>> instructions. Hopefully, the scan will identify missing or
>>>>>> out-of-date
>>>>>> drivers - and provide download instructions.
>>>>>>
>>>>>> If that doesn't work, open Control Panel, followed by System /
>>>>>> Hardware
>>>>>> / Device Manager. Look for any items with a yellow question mark,
>>>>>> which
>>>>>> might indicate missing drivers - particularly under Network Adaptors
>>>>>> and/or System Devices. If you have problem devices, right click on
>>>>>> the
>>>>>> device name and select "Update Driver". Then, allow the wizard to
>>>>>> search the web for suitable drivers. A suitable driver might be
>>>>>> available from the Microsoft driver library.
>>>>>>
>>>>>> Incidentally, my Compaq nx6310 has a Broadcom 440x 10/100 Integrated
>>>>>> Controller. If Device Manager on your laptop shows the same Ethernet
>>>>>> hardware, you can download a suitable driver from
>>>>>> http://www.broadcom.com/support/ethe...oaddrivers.php. You
>>>>>> will also find a FAQ at
>>>>>> http://www.broadcom.com/support/ethe...aq_drivers.php
>>>>>>
>>>>>> As a last resort, you could download the trial version of Driver
>>>>>> Detective from http://www.drivershq.com/. When you use that program
>>>>>> to
>>>>>> scan your system, it will probably identify out-of-date and missing
>>>>>> drivers. If it identifies a missing driver for your Ethernet
>>>>>> connection, you can click on the download icon to download the
>>>>>> correct
>>>>>> driver for your Ethernet network connection. However, you do need to
>>>>>> subscribe to the service, before Driver Detective will allow you to
>>>>>> download any drivers.
>>>>>>
>>>>>> If the missing driver is an Intel chipset driver, you will need to
>>>>>> follow special instructions, before you unzip and install the driver.
>>>>>>
>>>>>>
>>>>>> "DL" <address@invalid> wrote in message
>>>>>> news:uRcBNyCTJHA.1184@TK2MSFTNGP03.phx.gbl...
>>>>>> > http://h20000.www2.hp.com/bizsupport...ubmit=Go%20%BB
>>>>>> > or http://tinyurl.com/6k8gw9
>>>>>> >
>>>>>> > Its the network driver, which one depends on your o/s, you may aslo
>>>>>> > have to refer to the paperwork supplied with your PC.
>>>>>> > Otherwise if you download and instal Balarc Adviser it will give a
>>>>>> > wealth of info on your system
>>>>>> > BTW HP has active chat support
>>>>>> >
>>>>>> > "eny" <eny@discussions.microsoft.com> wrote in message
>>>>>> > news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@microsoft.com...
>>>>>> >> The laptop is a compaq nx9010, I downloaded after I reformatted it
>>>>>> >> all the
>>>>>> >> drivers with the exception of the ethernet driver, I don't know
>>>>>> >> how
>>>>>> >> to find
>>>>>> >> out the motheboard's brand name so I could contact the
>>>>>> >> manufacturer,
>>>>>> >> do I
>>>>>> >> need to open the laptop? I tried the Bios and all the network
>>>>>> >> drivers
>>>>>> >> that HP
>>>>>> >> lists under this model but none of them worked
>>>>>> >>
>>>>>> >> "smlunatick" wrote:
>>>>>> >>
>>>>>> >>> On Nov 21, 8:54 pm, eny <e...@discussions.microsoft.com> wrote:
>>>>>> >>> > I recently formatted my compaq laptop but I am missing the
>>>>>> >>> > ethernet
>>>>>> >>> > controller driver, I already tried the hp site with no luck,
>>>>>> >>> > any
>>>>>> >>> > suggestions?
>>>>>> >>> > Thanks
>>>>>> >>>
>>>>>> >>> With your "exact" laptop model number, you will be able the
>>>>>> >>> locate
>>>>>> >>> the
>>>>>> >>> entire list of drivers available for your laptop. However, if
>>>>>> >>> the
>>>>>> >>> laptop was never delivered with XP on it, HP may not list an XP
>>>>>> >>> driver.
>>>>>> >>>
>>>>>> >
>>>>>> >
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

I visited the HP download page at http://www.hp.com/#Support and
searched for drivers for the nx9100.

For this model, HP offer a wide range of drivers for the Win 2000, Win
XP, Win XP Home Edition, Win XP Media Center, Win XP Professional & Win
XP Tablet PC Edition operating systems.

The OP didn't specify which Win XP variant he is using. Although I
viewed the options for each Win XP variant, I did not see any drivers
for the Ethernet Controller. I checked again today - with the same
result.

Am I looking in the wrong place? If so, I'm sure it will help the OP,
if you could point him to a precise location, where he can download the
correct Ethernet driver



"DL" <address@invalid> wrote in message
news:eoLfgCQTJHA.6000@TK2MSFTNGP02.phx.gbl...
> But HP drivers for the specific model list network drivers which is
> what Ethernet is
>
> "Bob Lucas" <bob@nospam.com> wrote in message
> news:uTV0U6NTJHA.1144@TK2MSFTNGP05.phx.gbl...
>>I agree entirely.
>>
>> The computer manufacturer should always be the first port of call, if
>> a specific driver is not available on the recovery disk or recovery
>> partition,
>>
>> However, the HP website does not list Ethernet drivers for this
>> particular notebook. That is why I suggested Driver Detective, just
>> in case the OP cannot obtain the missing driver from HP.
>>
>> The Driver Detective database has been expanded - and now includes
>> special drivers for many HP computers. The OP's notebook model is
>> listed on Driver Detective. Consequently, the database will probably
>> include suitable drivers (as opposed to generic versions).
>>
>> If the OP downloads the trial version of Driver Detective, he should
>> configure the program to offer specific drivers for his particular
>> notebook model. The relevant parameters are:
>>
>> Manufacturer: HP
>> Family: Compaq Notebook
>> Model: nx9100
>>
>>
>>
>> "DL" <address@invalid> wrote in message
>> news:OAshGINTJHA.4456@TK2MSFTNGP05.phx.gbl...
>>>I would also add that if this device is part of your system, as
>>>supplied by hp, then attmpting to source a driver from a third party
>>>source could cause all sorts of problems.
>>> Laptop drivers should nearly allways be sourced from the Laptop
>>> manufacturer, particularly large OEM's as its often the case that
>>> the device has been modified for their specific requirements.
>>>
>>> "Bob Lucas" <bob@nospam.com> wrote in message
>>> news:e7W$%238JTJHA.5900@TK2MSFTNGP05.phx.gbl...
>>>> Are you sure you have quoted the correct Device ID for this
>>>> particular piece of hardware? A Google search against
>>>> "PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9" suggests that particular ID
>>>> might relate to a Wireless Adapter, not an Ethernet controller.
>>>> Furthermore, the PCI\VEN_168C prefix might indicate that you the
>>>> device is a Samsung Ethernet controller - NOT Intel.
>>>>
>>>> However, there is far too much guesswork here - and DL has offered
>>>> excellent advice.
>>>>
>>>> If you can't obtain the drivers from HP (or from your recovery
>>>> disks or the recovery partition), I still believe it would be worth
>>>> downloading the trial version of Driver Detective. You don't have
>>>> to pay for a free scan - and it should identify the device. A free
>>>> scan should also tell you whether the correct (and latest) drivers
>>>> are available from Driver Detective. If they are, you can pay for
>>>> a subscription. I don't know the cost of a lifetime subscription
>>>> to Driver Detective, but when I subscribed several years ago, it
>>>> was not expensive.
>>>>
>>>> One other thing occurs to me. You have provided the device ID - so
>>>> presumably, this information came from Device Manager. Is there a
>>>> yellow exclamation mark against this device in Device Manager? And
>>>> what do you see, if you right click on the name of the device and
>>>> select Properties?
>>>>
>>>> The Status Information may help to identify the precise nature of
>>>> any problem. For instance, does the status message indicate that
>>>> the device is working properly, or does it give the status as
>>>> disabled, or does it point to a different problem (such as no
>>>> driver). If the device is merely disabled, you may need to do
>>>> nothing more than click on "enable".
>>>>
>>>>
>>>>
>>>> "DL" <address@invalid> wrote in message
>>>> news:ehdrLLITJHA.5244@TK2MSFTNGP04.phx.gbl...
>>>>> The drivers are on the HP site, specific to your model.
>>>>> You should also have either a recovery partition on your PC, or
>>>>> the disks required to set your system back to factory supplied
>>>>> state, which includes all drivers
>>>>> If all else fails use the HP support chat option, its free
>>>>>
>>>>> "eny" <eny@discussions.microsoft.com> wrote in message
>>>>> news:787B8A74-499C-4DD2-BA56-41481AE5043E@microsoft.com...
>>>>>>I already tried Belarc Adviser and Driver Detective, of course
>>>>>>both charge
>>>>>> for the info. The details on the ethernet controller are as
>>>>>> follows: Device
>>>>>> Instance Id,
>>>>>> PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9&REV_01\4&22B 770D&0&0050,
>>>>>> now in case I need the Intel chipset driver, where do I find it?
>>>>>>
>>>>>> "Bob Lucas" wrote:
>>>>>>
>>>>>>> If Belarc Adviser doesn't identify the Ethernet device, the
>>>>>>> following
>>>>>>> suggestions may (or may not) help.
>>>>>>>
>>>>>>> My first suggestion is to visit the HP System Check for Notebook
>>>>>>> PCs at
>>>>>>> http://h20239.www2.hp.com/techcenter...p_syscheck.htm.
>>>>>>> Click on "Check my system" and upon completion of the scan,
>>>>>>> follow the
>>>>>>> instructions. Hopefully, the scan will identify missing or
>>>>>>> out-of-date
>>>>>>> drivers - and provide download instructions.
>>>>>>>
>>>>>>> If that doesn't work, open Control Panel, followed by System /
>>>>>>> Hardware
>>>>>>> / Device Manager. Look for any items with a yellow question
>>>>>>> mark, which
>>>>>>> might indicate missing drivers - particularly under Network
>>>>>>> Adaptors
>>>>>>> and/or System Devices. If you have problem devices, right click
>>>>>>> on the
>>>>>>> device name and select "Update Driver". Then, allow the wizard
>>>>>>> to
>>>>>>> search the web for suitable drivers. A suitable driver might
>>>>>>> be
>>>>>>> available from the Microsoft driver library.
>>>>>>>
>>>>>>> Incidentally, my Compaq nx6310 has a Broadcom 440x 10/100
>>>>>>> Integrated
>>>>>>> Controller. If Device Manager on your laptop shows the same
>>>>>>> Ethernet
>>>>>>> hardware, you can download a suitable driver from
>>>>>>> http://www.broadcom.com/support/ethe...oaddrivers.php.
>>>>>>> You
>>>>>>> will also find a FAQ at
>>>>>>> http://www.broadcom.com/support/ethe...aq_drivers.php
>>>>>>>
>>>>>>> As a last resort, you could download the trial version of Driver
>>>>>>> Detective from http://www.drivershq.com/. When you use that
>>>>>>> program to
>>>>>>> scan your system, it will probably identify out-of-date and
>>>>>>> missing
>>>>>>> drivers. If it identifies a missing driver for your Ethernet
>>>>>>> connection, you can click on the download icon to download the
>>>>>>> correct
>>>>>>> driver for your Ethernet network connection. However, you do
>>>>>>> need to
>>>>>>> subscribe to the service, before Driver Detective will allow you
>>>>>>> to
>>>>>>> download any drivers.
>>>>>>>
>>>>>>> If the missing driver is an Intel chipset driver, you will need
>>>>>>> to
>>>>>>> follow special instructions, before you unzip and install the
>>>>>>> driver.
>>>>>>>
>>>>>>>
>>>>>>> "DL" <address@invalid> wrote in message
>>>>>>> news:uRcBNyCTJHA.1184@TK2MSFTNGP03.phx.gbl...
>>>>>>> > http://h20000.www2.hp.com/bizsupport...ubmit=Go%20%BB
>>>>>>> > or http://tinyurl.com/6k8gw9
>>>>>>> >
>>>>>>> > Its the network driver, which one depends on your o/s, you may
>>>>>>> > aslo
>>>>>>> > have to refer to the paperwork supplied with your PC.
>>>>>>> > Otherwise if you download and instal Balarc Adviser it will
>>>>>>> > give a
>>>>>>> > wealth of info on your system
>>>>>>> > BTW HP has active chat support
>>>>>>> >
>>>>>>> > "eny" <eny@discussions.microsoft.com> wrote in message
>>>>>>> > news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@microsoft.com...
>>>>>>> >> The laptop is a compaq nx9010, I downloaded after I
>>>>>>> >> reformatted it
>>>>>>> >> all the
>>>>>>> >> drivers with the exception of the ethernet driver, I don't
>>>>>>> >> know how
>>>>>>> >> to find
>>>>>>> >> out the motheboard's brand name so I could contact the
>>>>>>> >> manufacturer,
>>>>>>> >> do I
>>>>>>> >> need to open the laptop? I tried the Bios and all the network
>>>>>>> >> drivers
>>>>>>> >> that HP
>>>>>>> >> lists under this model but none of them worked
>>>>>>> >>
>>>>>>> >> "smlunatick" wrote:
>>>>>>> >>
>>>>>>> >>> On Nov 21, 8:54 pm, eny <e...@discussions.microsoft.com>
>>>>>>> >>> wrote:
>>>>>>> >>> > I recently formatted my compaq laptop but I am missing the
>>>>>>> >>> > ethernet
>>>>>>> >>> > controller driver, I already tried the hp site with no
>>>>>>> >>> > luck, any
>>>>>>> >>> > suggestions?
>>>>>>> >>> > Thanks
>>>>>>> >>>
>>>>>>> >>> With your "exact" laptop model number, you will be able the
>>>>>>> >>> locate
>>>>>>> >>> the
>>>>>>> >>> entire list of drivers available for your laptop. However,
>>>>>>> >>> if the
>>>>>>> >>> laptop was never delivered with XP on it, HP may not list an
>>>>>>> >>> XP
>>>>>>> >>> driver.
>>>>>>> >>>
>>>>>>> >
>>>>>>> >
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Well, I was finally able to fix the problem, a friend of mine had the hp
drivers disk so that took care of it. Thanks to everybody
for all the help.
eny
"Bob Lucas" wrote:

>
> I visited the HP download page at http://www.hp.com/#Support and
> searched for drivers for the nx9100.
>
> For this model, HP offer a wide range of drivers for the Win 2000, Win
> XP, Win XP Home Edition, Win XP Media Center, Win XP Professional & Win
> XP Tablet PC Edition operating systems.
>
> The OP didn't specify which Win XP variant he is using. Although I
> viewed the options for each Win XP variant, I did not see any drivers
> for the Ethernet Controller. I checked again today - with the same
> result.
>
> Am I looking in the wrong place? If so, I'm sure it will help the OP,
> if you could point him to a precise location, where he can download the
> correct Ethernet driver
>
>
>
> "DL" <address@invalid> wrote in message
> news:eoLfgCQTJHA.6000@TK2MSFTNGP02.phx.gbl...
> > But HP drivers for the specific model list network drivers which is
> > what Ethernet is
> >
> > "Bob Lucas" <bob@nospam.com> wrote in message
> > news:uTV0U6NTJHA.1144@TK2MSFTNGP05.phx.gbl...
> >>I agree entirely.
> >>
> >> The computer manufacturer should always be the first port of call, if
> >> a specific driver is not available on the recovery disk or recovery
> >> partition,
> >>
> >> However, the HP website does not list Ethernet drivers for this
> >> particular notebook. That is why I suggested Driver Detective, just
> >> in case the OP cannot obtain the missing driver from HP.
> >>
> >> The Driver Detective database has been expanded - and now includes
> >> special drivers for many HP computers. The OP's notebook model is
> >> listed on Driver Detective. Consequently, the database will probably
> >> include suitable drivers (as opposed to generic versions).
> >>
> >> If the OP downloads the trial version of Driver Detective, he should
> >> configure the program to offer specific drivers for his particular
> >> notebook model. The relevant parameters are:
> >>
> >> Manufacturer: HP
> >> Family: Compaq Notebook
> >> Model: nx9100
> >>
> >>
> >>
> >> "DL" <address@invalid> wrote in message
> >> news:OAshGINTJHA.4456@TK2MSFTNGP05.phx.gbl...
> >>>I would also add that if this device is part of your system, as
> >>>supplied by hp, then attmpting to source a driver from a third party
> >>>source could cause all sorts of problems.
> >>> Laptop drivers should nearly allways be sourced from the Laptop
> >>> manufacturer, particularly large OEM's as its often the case that
> >>> the device has been modified for their specific requirements.
> >>>
> >>> "Bob Lucas" <bob@nospam.com> wrote in message
> >>> news:e7W$%238JTJHA.5900@TK2MSFTNGP05.phx.gbl...
> >>>> Are you sure you have quoted the correct Device ID for this
> >>>> particular piece of hardware? A Google search against
> >>>> "PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9" suggests that particular ID
> >>>> might relate to a Wireless Adapter, not an Ethernet controller.
> >>>> Furthermore, the PCI\VEN_168C prefix might indicate that you the
> >>>> device is a Samsung Ethernet controller - NOT Intel.
> >>>>
> >>>> However, there is far too much guesswork here - and DL has offered
> >>>> excellent advice.
> >>>>
> >>>> If you can't obtain the drivers from HP (or from your recovery
> >>>> disks or the recovery partition), I still believe it would be worth
> >>>> downloading the trial version of Driver Detective. You don't have
> >>>> to pay for a free scan - and it should identify the device. A free
> >>>> scan should also tell you whether the correct (and latest) drivers
> >>>> are available from Driver Detective. If they are, you can pay for
> >>>> a subscription. I don't know the cost of a lifetime subscription
> >>>> to Driver Detective, but when I subscribed several years ago, it
> >>>> was not expensive.
> >>>>
> >>>> One other thing occurs to me. You have provided the device ID - so
> >>>> presumably, this information came from Device Manager. Is there a
> >>>> yellow exclamation mark against this device in Device Manager? And
> >>>> what do you see, if you right click on the name of the device and
> >>>> select Properties?
> >>>>
> >>>> The Status Information may help to identify the precise nature of
> >>>> any problem. For instance, does the status message indicate that
> >>>> the device is working properly, or does it give the status as
> >>>> disabled, or does it point to a different problem (such as no
> >>>> driver). If the device is merely disabled, you may need to do
> >>>> nothing more than click on "enable".
> >>>>
> >>>>
> >>>>
> >>>> "DL" <address@invalid> wrote in message
> >>>> news:ehdrLLITJHA.5244@TK2MSFTNGP04.phx.gbl...
> >>>>> The drivers are on the HP site, specific to your model.
> >>>>> You should also have either a recovery partition on your PC, or
> >>>>> the disks required to set your system back to factory supplied
> >>>>> state, which includes all drivers
> >>>>> If all else fails use the HP support chat option, its free
> >>>>>
> >>>>> "eny" <eny@discussions.microsoft.com> wrote in message
> >>>>> news:787B8A74-499C-4DD2-BA56-41481AE5043E@microsoft.com...
> >>>>>>I already tried Belarc Adviser and Driver Detective, of course
> >>>>>>both charge
> >>>>>> for the info. The details on the ethernet controller are as
> >>>>>> follows: Device
> >>>>>> Instance Id,
> >>>>>> PCI\VEN_168C&DEV_0013&SUBSYS_CB2114B9&REV_01\4&22B 770D&0&0050,
> >>>>>> now in case I need the Intel chipset driver, where do I find it?
> >>>>>>
> >>>>>> "Bob Lucas" wrote:
> >>>>>>
> >>>>>>> If Belarc Adviser doesn't identify the Ethernet device, the
> >>>>>>> following
> >>>>>>> suggestions may (or may not) help.
> >>>>>>>
> >>>>>>> My first suggestion is to visit the HP System Check for Notebook
> >>>>>>> PCs at
> >>>>>>> http://h20239.www2.hp.com/techcenter...p_syscheck.htm.
> >>>>>>> Click on "Check my system" and upon completion of the scan,
> >>>>>>> follow the
> >>>>>>> instructions. Hopefully, the scan will identify missing or
> >>>>>>> out-of-date
> >>>>>>> drivers - and provide download instructions.
> >>>>>>>
> >>>>>>> If that doesn't work, open Control Panel, followed by System /
> >>>>>>> Hardware
> >>>>>>> / Device Manager. Look for any items with a yellow question
> >>>>>>> mark, which
> >>>>>>> might indicate missing drivers - particularly under Network
> >>>>>>> Adaptors
> >>>>>>> and/or System Devices. If you have problem devices, right click
> >>>>>>> on the
> >>>>>>> device name and select "Update Driver". Then, allow the wizard
> >>>>>>> to
> >>>>>>> search the web for suitable drivers. A suitable driver might
> >>>>>>> be
> >>>>>>> available from the Microsoft driver library.
> >>>>>>>
> >>>>>>> Incidentally, my Compaq nx6310 has a Broadcom 440x 10/100
> >>>>>>> Integrated
> >>>>>>> Controller. If Device Manager on your laptop shows the same
> >>>>>>> Ethernet
> >>>>>>> hardware, you can download a suitable driver from
> >>>>>>> http://www.broadcom.com/support/ethe...oaddrivers.php.
> >>>>>>> You
> >>>>>>> will also find a FAQ at
> >>>>>>> http://www.broadcom.com/support/ethe...aq_drivers.php
> >>>>>>>
> >>>>>>> As a last resort, you could download the trial version of Driver
> >>>>>>> Detective from http://www.drivershq.com/. When you use that
> >>>>>>> program to
> >>>>>>> scan your system, it will probably identify out-of-date and
> >>>>>>> missing
> >>>>>>> drivers. If it identifies a missing driver for your Ethernet
> >>>>>>> connection, you can click on the download icon to download the
> >>>>>>> correct
> >>>>>>> driver for your Ethernet network connection. However, you do
> >>>>>>> need to
> >>>>>>> subscribe to the service, before Driver Detective will allow you
> >>>>>>> to
> >>>>>>> download any drivers.
> >>>>>>>
> >>>>>>> If the missing driver is an Intel chipset driver, you will need
> >>>>>>> to
> >>>>>>> follow special instructions, before you unzip and install the
> >>>>>>> driver.
> >>>>>>>
> >>>>>>>
> >>>>>>> "DL" <address@invalid> wrote in message
> >>>>>>> news:uRcBNyCTJHA.1184@TK2MSFTNGP03.phx.gbl...
> >>>>>>> > http://h20000.www2.hp.com/bizsupport...ubmit=Go%20%BB
> >>>>>>> > or http://tinyurl.com/6k8gw9
> >>>>>>> >
> >>>>>>> > Its the network driver, which one depends on your o/s, you may
> >>>>>>> > aslo
> >>>>>>> > have to refer to the paperwork supplied with your PC.
> >>>>>>> > Otherwise if you download and instal Balarc Adviser it will
> >>>>>>> > give a
> >>>>>>> > wealth of info on your system
> >>>>>>> > BTW HP has active chat support
> >>>>>>> >
> >>>>>>> > "eny" <eny@discussions.microsoft.com> wrote in message
> >>>>>>> > news:04B2D1D2-8FBC-4A2E-9E99-F6D3FAF1EDEC@microsoft.com...
> >>>>>>> >> The laptop is a compaq nx9010, I downloaded after I
> >>>>>>> >> reformatted it
> >>>>>>> >> all the
> >>>>>>> >> drivers with the exception of the ethernet driver, I don't
> >>>>>>> >> know how
> >>>>>>> >> to find
> >>>>>>> >> out the motheboard's brand name so I could contact the
> >>>>>>> >> manufacturer,
> >>>>>>> >> do I
> >>>>>>> >> need to open the laptop? I tried the Bios and all the network
> >>>>>>> >> drivers
> >>>>>>> >> that HP
> >>>>>>> >> lists under this model but none of them worked
> >>>>>>> >>
> >>>>>>> >> "smlunatick" wrote:
> >>>>>>> >>
> >>>>>>> >>> On Nov 21, 8:54 pm, eny <e...@discussions.microsoft.com>
> >>>>>>> >>> wrote:
> >>>>>>> >>> > I recently formatted my compaq laptop but I am missing the
> >>>>>>> >>> > ethernet
> >>>>>>> >>> > controller driver, I already tried the hp site with no
> >>>>>>> >>> > luck, any
> >>>>>>> >>> > suggestions?
> >>>>>>> >>> > Thanks
> >>>>>>> >>>
> >>>>>>> >>> With your "exact" laptop model number, you will be able the
> >>>>>>> >>> locate
> >>>>>>> >>> the
> >>>>>>> >>> entire list of drivers available for your laptop. However,
> >>>>>>> >>> if the
> >>>>>>> >>> laptop was never delivered with XP on it, HP may not list an
> >>>>>>> >>> XP
> >>>>>>> >>> driver.
> >>>>>>> >>>
> >>>>>>> >
> >>>>>>> >
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>
> >>>>>
> >>>>
> >>>>
> >>>
> >>>
> >>
> >>
> >
> >
>
>
>