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BSOD referencing win32k.sys; please help

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  #1 (permalink)  
Old 01-18-2008, 12:27 AM
Liam
 
Posts: n/a
BSOD referencing win32k.sys; please help
I'm working on a PC that keeps crashing.
I've completely repartitioned and formatted the drive in NTFS, using
whatever sizes WinXP Pro defaulted to. Clean OS install. All the
automated updates.

Whenever a game is played on the system, it crashes and BSOD
innediately after (minidump and bugcheck to follow.)
I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
errors.

Please help me figure out what I need to look into?
Thanks for any assistance!
Liam

BUGCHECK:

Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
download/symbols
Executable search path is: c:\windows\i386
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
System Uptime: 0 days 0:30:08.882
Loading Kernel Symbols
.................................................. .................................................. ............................
Loading User Symbols
Loading unloaded module list
...........
************************************************** *****************************
*
*
* Bugcheck
Analysis *
*
*
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}


Could not read faulting driver name


Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
+b1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
************************************************** *****************************
*
*
* Bugcheck
Analysis *
*
*
************************************************** *****************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-
except,
it must be protected by a Probe. Typically the address is just plain
bad or it
is pointing at freed memory.
Arguments:
Arg1: e1a7e304, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: bf89412b, If non-zero, the instruction address which referenced
the bad memory
address.
Arg4: 00000001, (reserved)

Debugging Details:
------------------


Could not read faulting driver name



READ_ADDRESS: e1a7e304

FAULTING_IP:
win32k!WatchdogDrvGetDirectDrawInfo+b1
bf89412b 8b0e mov ecx,dword ptr [esi]

MM_INTERNAL_CODE: 1

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: BF2.exe

LAST_CONTROL_TRANSFER: from bf008af2 to bf89412b

STACK_TEXT:
ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
WatchdogDrvGetDirectDrawInfo+0xb1
ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
+0xbf
ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
PDEVOBJ::bMakeSurface+0xe2
ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
+0x4dc
ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
DrvChangeDisplaySettings+0x251
ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
xxxUserChangeDisplaySettings+0x141
ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
NtUserChangeDisplaySettings+0x4a
ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be
wrong.
0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!WatchdogDrvGetDirectDrawInfo+b1
bf89412b 8b0e mov ecx,dword ptr [esi]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!WatchdogDrvGetDirectDrawInfo+b1

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6

FAILURE_BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1

BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1

Followup: MachineOwner
---------
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  #2 (permalink)  
Old 01-18-2008, 02:15 AM
Rich Barry
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
Liam, what make and model Graphics Card do you have? What game are you
playing?
"Liam" <news@celticbear.com> wrote in message
news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...
> I'm working on a PC that keeps crashing.
> I've completely repartitioned and formatted the drive in NTFS, using
> whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> automated updates.
>
> Whenever a game is played on the system, it crashes and BSOD
> innediately after (minidump and bugcheck to follow.)
> I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> errors.
>
> Please help me figure out what I need to look into?
> Thanks for any assistance!
> Liam
>
> BUGCHECK:
>
> Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> Copyright (c) Microsoft Corporation. All rights reserved.
>
>
> Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> Mini Kernel Dump File: Only registers and stack trace are available
>
> Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> download/symbols
> Executable search path is: c:\windows\i386
> Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> compatible
> Product: WinNt, suite: TerminalServer SingleUserTS
> Built by: 2600.xpsp_sp2_gdr.070227-2254
> Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> System Uptime: 0 days 0:30:08.882
> Loading Kernel Symbols
> .................................................. .................................................. ...........................
> Loading User Symbols
> Loading unloaded module list
> ..........
> ************************************************** *****************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> ************************************************** *****************************
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}
>
>
> Could not read faulting driver name
>
>
> Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
> +b1 )
>
> Followup: MachineOwner
> ---------
>
> 0: kd> !analyze -v
> ************************************************** *****************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> ************************************************** *****************************
>
> PAGE_FAULT_IN_NONPAGED_AREA (50)
> Invalid system memory was referenced. This cannot be protected by try-
> except,
> it must be protected by a Probe. Typically the address is just plain
> bad or it
> is pointing at freed memory.
> Arguments:
> Arg1: e1a7e304, memory referenced.
> Arg2: 00000000, value 0 = read operation, 1 = write operation.
> Arg3: bf89412b, If non-zero, the instruction address which referenced
> the bad memory
> address.
> Arg4: 00000001, (reserved)
>
> Debugging Details:
> ------------------
>
>
> Could not read faulting driver name
>
>
>
> READ_ADDRESS: e1a7e304
>
> FAULTING_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e mov ecx,dword ptr [esi]
>
> MM_INTERNAL_CODE: 1
>
> CUSTOMER_CRASH_COUNT: 1
>
> DEFAULT_BUCKET_ID: DRIVER_FAULT
>
> BUGCHECK_STR: 0x50
>
> PROCESS_NAME: BF2.exe
>
> LAST_CONTROL_TRANSFER: from bf008af2 to bf89412b
>
> STACK_TEXT:
> ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
> WatchdogDrvGetDirectDrawInfo+0xb1
> ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
> ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
> +0xbf
> ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
> PDEVOBJ::bMakeSurface+0xe2
> ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
> ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
> +0x4dc
> ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
> DrvChangeDisplaySettings+0x251
> ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
> xxxUserChangeDisplaySettings+0x141
> ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
> NtUserChangeDisplaySettings+0x4a
> ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
> WARNING: Frame IP not in any known module. Following frames may be
> wrong.
> 0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94
>
>
> STACK_COMMAND: kb
>
> FOLLOWUP_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e mov ecx,dword ptr [esi]
>
> SYMBOL_STACK_INDEX: 0
>
> SYMBOL_NAME: win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> FOLLOWUP_NAME: MachineOwner
>
> MODULE_NAME: win32k
>
> IMAGE_NAME: win32k.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6
>
> FAILURE_BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> Followup: MachineOwner
> ---------



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  #3 (permalink)  
Old 01-18-2008, 03:06 AM
pcbutts1
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
You have bad ram. memtest is wrong. Try removing 1 stick, if you have more
then one. Try it then swap the other one.

--

Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads
The list grows. Leythos the stalker http://www.leythosthestalker.com, David
H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell



"Liam" <news@celticbear.com> wrote in message
news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...
> I'm working on a PC that keeps crashing.
> I've completely repartitioned and formatted the drive in NTFS, using
> whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> automated updates.
>
> Whenever a game is played on the system, it crashes and BSOD
> innediately after (minidump and bugcheck to follow.)
> I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> errors.
>
> Please help me figure out what I need to look into?
> Thanks for any assistance!
> Liam
>
> BUGCHECK:
>
> Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> Copyright (c) Microsoft Corporation. All rights reserved.
>
>
> Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> Mini Kernel Dump File: Only registers and stack trace are available
>
> Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> download/symbols
> Executable search path is: c:\windows\i386
> Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> compatible
> Product: WinNt, suite: TerminalServer SingleUserTS
> Built by: 2600.xpsp_sp2_gdr.070227-2254
> Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> System Uptime: 0 days 0:30:08.882
> Loading Kernel Symbols
> .................................................. .................................................. ...........................
> Loading User Symbols
> Loading unloaded module list
> ..........
> ************************************************** *****************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> ************************************************** *****************************
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}
>
>
> Could not read faulting driver name
>
>
> Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
> +b1 )
>
> Followup: MachineOwner
> ---------
>
> 0: kd> !analyze -v
> ************************************************** *****************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> ************************************************** *****************************
>
> PAGE_FAULT_IN_NONPAGED_AREA (50)
> Invalid system memory was referenced. This cannot be protected by try-
> except,
> it must be protected by a Probe. Typically the address is just plain
> bad or it
> is pointing at freed memory.
> Arguments:
> Arg1: e1a7e304, memory referenced.
> Arg2: 00000000, value 0 = read operation, 1 = write operation.
> Arg3: bf89412b, If non-zero, the instruction address which referenced
> the bad memory
> address.
> Arg4: 00000001, (reserved)
>
> Debugging Details:
> ------------------
>
>
> Could not read faulting driver name
>
>
>
> READ_ADDRESS: e1a7e304
>
> FAULTING_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e mov ecx,dword ptr [esi]
>
> MM_INTERNAL_CODE: 1
>
> CUSTOMER_CRASH_COUNT: 1
>
> DEFAULT_BUCKET_ID: DRIVER_FAULT
>
> BUGCHECK_STR: 0x50
>
> PROCESS_NAME: BF2.exe
>
> LAST_CONTROL_TRANSFER: from bf008af2 to bf89412b
>
> STACK_TEXT:
> ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
> WatchdogDrvGetDirectDrawInfo+0xb1
> ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
> ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
> +0xbf
> ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
> PDEVOBJ::bMakeSurface+0xe2
> ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
> ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
> +0x4dc
> ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
> DrvChangeDisplaySettings+0x251
> ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
> xxxUserChangeDisplaySettings+0x141
> ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
> NtUserChangeDisplaySettings+0x4a
> ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
> WARNING: Frame IP not in any known module. Following frames may be
> wrong.
> 0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94
>
>
> STACK_COMMAND: kb
>
> FOLLOWUP_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e mov ecx,dword ptr [esi]
>
> SYMBOL_STACK_INDEX: 0
>
> SYMBOL_NAME: win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> FOLLOWUP_NAME: MachineOwner
>
> MODULE_NAME: win32k
>
> IMAGE_NAME: win32k.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6
>
> FAILURE_BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> Followup: MachineOwner
> ---------



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  #4 (permalink)  
Old 01-18-2008, 10:19 AM
Gerry
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
Liam

Just a thought. Have you tried uninstalling Battlefield 2?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Liam wrote:
> I'm working on a PC that keeps crashing.
> I've completely repartitioned and formatted the drive in NTFS, using
> whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> automated updates.
>
> Whenever a game is played on the system, it crashes and BSOD
> innediately after (minidump and bugcheck to follow.)
> I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> errors.
>
> Please help me figure out what I need to look into?
> Thanks for any assistance!
> Liam
>
> BUGCHECK:
>
> Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> Copyright (c) Microsoft Corporation. All rights reserved.
>
>
> Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> Mini Kernel Dump File: Only registers and stack trace are available
>
> Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> download/symbols
> Executable search path is: c:\windows\i386
> Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> compatible
> Product: WinNt, suite: TerminalServer SingleUserTS
> Built by: 2600.xpsp_sp2_gdr.070227-2254
> Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> System Uptime: 0 days 0:30:08.882
> Loading Kernel Symbols
> .................................................. .................................................. ...........................
> Loading User Symbols
> Loading unloaded module list
> ..........
> ************************************************** *****************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> ************************************************** *****************************
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 10000050, {e1a7e304, 0, bf89412b, 1}
>
>
> Could not read faulting driver name
>
>
> Probably caused by : win32k.sys ( win32k!WatchdogDrvGetDirectDrawInfo
> +b1 )
>
> Followup: MachineOwner
> ---------
>
> 0: kd> !analyze -v
> ************************************************** *****************************
> *
> *
> * Bugcheck
> Analysis *
> *
> *
> ************************************************** *****************************
>
> PAGE_FAULT_IN_NONPAGED_AREA (50)
> Invalid system memory was referenced. This cannot be protected by
> try- except,
> it must be protected by a Probe. Typically the address is just plain
> bad or it
> is pointing at freed memory.
> Arguments:
> Arg1: e1a7e304, memory referenced.
> Arg2: 00000000, value 0 = read operation, 1 = write operation.
> Arg3: bf89412b, If non-zero, the instruction address which referenced
> the bad memory
> address.
> Arg4: 00000001, (reserved)
>
> Debugging Details:
> ------------------
>
>
> Could not read faulting driver name
>
>
>
> READ_ADDRESS: e1a7e304
>
> FAULTING_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e mov ecx,dword ptr [esi]
>
> MM_INTERNAL_CODE: 1
>
> CUSTOMER_CRASH_COUNT: 1
>
> DEFAULT_BUCKET_ID: DRIVER_FAULT
>
> BUGCHECK_STR: 0x50
>
> PROCESS_NAME: BF2.exe
>
> LAST_CONTROL_TRANSFER: from bf008af2 to bf89412b
>
> STACK_TEXT:
> ab51c3b0 bf008af2 e5ce1080 e8f16a24 ab51c3ec win32k!
> WatchdogDrvGetDirectDrawInfo+0xb1
> ab51c3f8 bf009033 00000001 e79bf798 ab51c480 dxg!vDdEnableDriver+0x8a
> ab51c414 bf876ded e8f162d8 00000001 e13dc2d8 dxg!DxDdEnableDirectDraw
> +0xbf
> ab51c434 bf89173d ab51c5d4 e1802f68 00000000 win32k!
> PDEVOBJ::bMakeSurface+0xe2
> ab51c460 bf89213d e1802f68 e1a60270 e895c6f8 win32k!hCreateHDEV+0x3a9
> ab51c5d8 bf898a80 ab51c6a0 00000000 00000001 win32k!DrvCreateMDEV
> +0x4dc
> ab51c6cc bf89ace5 ab51c6a0 e3fb0008 00000000 win32k!
> DrvChangeDisplaySettings+0x251
> ab51c710 bf89abd8 0012f9f4 00000000 00000000 win32k!
> xxxUserChangeDisplaySettings+0x141
> ab51c738 8054086c 0012f9f4 00000000 00000000 win32k!
> NtUserChangeDisplaySettings+0x4a
> ab51c738 7c90eb94 0012f9f4 00000000 00000000 nt!KiFastCallEntry+0xfc
> WARNING: Frame IP not in any known module. Following frames may be
> wrong.
> 0012f9fc 00000000 00000000 00000000 00000000 0x7c90eb94
>
>
> STACK_COMMAND: kb
>
> FOLLOWUP_IP:
> win32k!WatchdogDrvGetDirectDrawInfo+b1
> bf89412b 8b0e mov ecx,dword ptr [esi]
>
> SYMBOL_STACK_INDEX: 0
>
> SYMBOL_NAME: win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> FOLLOWUP_NAME: MachineOwner
>
> MODULE_NAME: win32k
>
> IMAGE_NAME: win32k.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6
>
> FAILURE_BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> BUCKET_ID: 0x50_win32k!WatchdogDrvGetDirectDrawInfo+b1
>
> Followup: MachineOwner
> ---------



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  #5 (permalink)  
Old 01-18-2008, 02:44 PM
mechphisto@gmail.com
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
Yes, but:
a. If the problem is hardware/drivers and not BF2, then removing the
program isn't fixing the problem, just one of the triggers.
b. It's not just BF2 that causes this to happen, just one of the
programs that causes it to happen most faithfully, allowing me to test
hardware as I swap it out and drivers and I change them--so removing
BF2 obviously won't fix the problem.

Thanks for the reply.
Liam

On Jan 18, 4:19 am, "Gerry" <ge...@nospam.com> wrote:
> Liam
>
> Just a thought. Have you tried uninstalling Battlefield 2?
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Liam wrote:
> > I'm working on a PC that keeps crashing.
> > I've completely repartitioned and formatted the drive in NTFS, using
> > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> > automated updates.

>
> > Whenever a game is played on the system, it crashes and BSOD
> > innediately after (minidump and bugcheck to follow.)
> > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> > errors.

>
> > Please help me figure out what I need to look into?
> > Thanks for any assistance!
> > Liam

>
> > BUGCHECK:

>
> > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> > Copyright (c) Microsoft Corporation. All rights reserved.

>
> > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> > Mini Kernel Dump File: Only registers and stack trace are available

>
> > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> > download/symbols
> > Executable search path is: c:\windows\i386
> > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> > compatible
> > Product: WinNt, suite: TerminalServer SingleUserTS
> > Built by: 2600.xpsp_sp2_gdr.070227-2254
> > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> > System Uptime: 0 days 0:30:08.882
> > Loading Kernel Symbols
> > .................................................. .................................................. ...........................
> > Loading User Symbols
> > Loading unloaded module list
> > ..........
> > ************************************************** *****************************
> > *
> > *

[..snip..]
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  #6 (permalink)  
Old 01-18-2008, 02:45 PM
mechphisto@gmail.com
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
Working on doing that now. So far it still happens with one of the
sticks, will report back when I see what happens with the other.
Thanks,
Liam

On Jan 17, 9:06 pm, "pcbutts1" <pcbut...@leythosthestalker.com> wrote:
> You have bad ram. memtest is wrong. Try removing 1 stick, if you have more
> then one. Try it then swap the other one.
>
> --
>
> Newsgroup Trolls. Read about mine herehttp://www.pcbutts1.com/downloads
> The list grows. Leythos the stalkerhttp://www.leythosthestalker.com, David
> H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
> Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell
>
> "Liam" <n...@celticbear.com> wrote in message
>
> news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...
>
> > I'm working on a PC that keeps crashing.
> > I've completely repartitioned and formatted the drive in NTFS, using
> > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> > automated updates.

>
> > Whenever a game is played on the system, it crashes and BSOD
> > innediately after (minidump and bugcheck to follow.)
> > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> > errors.

>
> > Please help me figure out what I need to look into?
> > Thanks for any assistance!
> > Liam

>
> > BUGCHECK:

>
> > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> > Copyright (c) Microsoft Corporation. All rights reserved.

>
> > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> > Mini Kernel Dump File: Only registers and stack trace are available

>
> > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> > download/symbols
> > Executable search path is: c:\windows\i386
> > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> > compatible
> > Product: WinNt, suite: TerminalServer SingleUserTS
> > Built by: 2600.xpsp_sp2_gdr.070227-2254
> > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> > System Uptime: 0 days 0:30:08.882
> > Loading Kernel Symbols
> > .................................................. .................................................. ...........................
> > Loading User Symbols
> > Loading unloaded module list
> > ..........
> > ************************************************** *****************************
> > *
> > *
> > * Bugcheck
> > Analysis *
> > *
> > *
> > ************************************************** *****************************

> [..snip..]

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  #7 (permalink)  
Old 01-18-2008, 02:48 PM
mechphisto@gmail.com
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
A PowerColor ATI 2600 XT, 256MB.
We started this process with the latest Catalyst drivers. Then after
the complete wipe and OS reinstall, we used the supplied drivers on
the CD, and when no improvement, used the MS cert' drivers from auto-
update.

Thanks,
Liam

On Jan 17, 8:15 pm, "Rich Barry" <rba...@socal.rr.com> wrote:
> Liam, what make and model Graphics Card do you have? What game are you
> playing?"Liam" <n...@celticbear.com> wrote in message
>
> news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...
>
> > I'm working on a PC that keeps crashing.
> > I've completely repartitioned and formatted the drive in NTFS, using
> > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> > automated updates.

>
> > Whenever a game is played on the system, it crashes and BSOD
> > innediately after (minidump and bugcheck to follow.)
> > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> > errors.

>
> > Please help me figure out what I need to look into?
> > Thanks for any assistance!
> > Liam

>
> > BUGCHECK:

> [..snip..]

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  #8 (permalink)  
Old 01-18-2008, 04:27 PM
mechphisto@gmail.com
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
OK, the same BOSD message crashes the system with BOTH sticks of RAM
individually.
So unless both can have the same problem, I'm doubting it's the RAM.

On Jan 18, 8:45 am, mechphi...@gmail.com wrote:
> Working on doing that now. So far it still happens with one of the
> sticks, will report back when I see what happens with the other.
> Thanks,
> Liam
>
> On Jan 17, 9:06 pm, "pcbutts1" <pcbut...@leythosthestalker.com> wrote:
>
> > You have bad ram. memtest is wrong. Try removing 1 stick, if you have more
> > then one. Try it then swap the other one.

>
> > --

>
> > Newsgroup Trolls. Read about mine herehttp://www.pcbutts1.com/downloads
> > The list grows. Leythos the stalkerhttp://www.leythosthestalker.com, David
> > H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
> > Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell

>
> > "Liam" <n...@celticbear.com> wrote in message

>
> >news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...

>
> > > I'm working on a PC that keeps crashing.
> > > I've completely repartitioned and formatted the drive in NTFS, using
> > > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> > > automated updates.

>
> > > Whenever a game is played on the system, it crashes and BSOD
> > > innediately after (minidump and bugcheck to follow.)
> > > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> > > errors.

>
> > > Please help me figure out what I need to look into?
> > > Thanks for any assistance!
> > > Liam

>
> > > BUGCHECK:

>
> > > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> > > Copyright (c) Microsoft Corporation. All rights reserved.

>
> > > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> > > Mini Kernel Dump File: Only registers and stack trace are available

>
> > > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> > > download/symbols
> > > Executable search path is: c:\windows\i386
> > > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> > > compatible
> > > Product: WinNt, suite: TerminalServer SingleUserTS
> > > Built by: 2600.xpsp_sp2_gdr.070227-2254
> > > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> > > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> > > System Uptime: 0 days 0:30:08.882
> > > Loading Kernel Symbols
> > > .................................................. .................................................. ...........................
> > > Loading User Symbols
> > > Loading unloaded module list
> > > ..........
> > > ************************************************** *****************************
> > > *
> > > *
> > > * Bugcheck
> > > Analysis *
> > > *
> > > *
> > > ************************************************** *****************************

> > [..snip..]


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  #9 (permalink)  
Old 01-18-2008, 05:29 PM
pcbutts1
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
The specs on that video card are pretty good and since the ram pretty much
checked out, the card may be defective. Do you have another you can try?
Also reply to Thee Chicago Wolf as that was good advise.

--

Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads
The list grows. Leythos the stalker http://www.leythosthestalker.com, David
H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell



<mechphisto@gmail.com> wrote in message
news:cbf8176d-615f-4e75-883e-3e9630d1e050@m34g2000hsf.googlegroups.com...
> OK, the same BOSD message crashes the system with BOTH sticks of RAM
> individually.
> So unless both can have the same problem, I'm doubting it's the RAM.
>
> On Jan 18, 8:45 am, mechphi...@gmail.com wrote:
>> Working on doing that now. So far it still happens with one of the
>> sticks, will report back when I see what happens with the other.
>> Thanks,
>> Liam
>>
>> On Jan 17, 9:06 pm, "pcbutts1" <pcbut...@leythosthestalker.com> wrote:
>>
>> > You have bad ram. memtest is wrong. Try removing 1 stick, if you have
>> > more
>> > then one. Try it then swap the other one.

>>
>> > --

>>
>> > Newsgroup Trolls. Read about mine herehttp://www.pcbutts1.com/downloads
>> > The list grows. Leythos the stalkerhttp://www.leythosthestalker.com,
>> > David
>> > H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard
>> > T.
>> > Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell

>>
>> > "Liam" <n...@celticbear.com> wrote in message

>>
>> >news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...

>>
>> > > I'm working on a PC that keeps crashing.
>> > > I've completely repartitioned and formatted the drive in NTFS, using
>> > > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
>> > > automated updates.

>>
>> > > Whenever a game is played on the system, it crashes and BSOD
>> > > innediately after (minidump and bugcheck to follow.)
>> > > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
>> > > errors.

>>
>> > > Please help me figure out what I need to look into?
>> > > Thanks for any assistance!
>> > > Liam

>>
>> > > BUGCHECK:

>>
>> > > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
>> > > Copyright (c) Microsoft Corporation. All rights reserved.

>>
>> > > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
>> > > Mini Kernel Dump File: Only registers and stack trace are available

>>
>> > > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
>> > > download/symbols
>> > > Executable search path is: c:\windows\i386
>> > > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
>> > > compatible
>> > > Product: WinNt, suite: TerminalServer SingleUserTS
>> > > Built by: 2600.xpsp_sp2_gdr.070227-2254
>> > > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
>> > > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
>> > > System Uptime: 0 days 0:30:08.882
>> > > Loading Kernel Symbols
>> > > .................................................. .................................................. ...........................
>> > > Loading User Symbols
>> > > Loading unloaded module list
>> > > ..........
>> > > ************************************************** *****************************
>> > > *
>> > > *
>> > > * Bugcheck
>> > > Analysis *
>> > > *
>> > > *
>> > > ************************************************** *****************************
>> > [..snip..]

>



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  #10 (permalink)  
Old 01-18-2008, 07:12 PM
mechphisto@gmail.com
 
Posts: n/a
Re: BSOD referencing win32k.sys; please help
Thanks for the reply.
Actually, I WAS able to find someone with a PCIx16 video card they're
letting me try in this PC just today.
I've swapped the cards, and I'm running BF2...it usually crashes after
exiting the game after playing for a few minutes, or just on its own
in the game after about an hour, tops. With this different card, it's
been an hour so far and no crashes.
I won't feel confident that the vid card is the issue until another
hour or two. I'll put it through its paces, set the options to max, do
everything I can (within reasonable use) to try to trigger a crash.

Thanks for advice.
Liam

On Jan 18, 11:29 am, "pcbutts1" <pcbut...@leythosthestalker.com>
wrote:
> The specs on that video card are pretty good and since the ram pretty much
> checked out, the card may be defective. Do you have another you can try?
> Also reply to Thee Chicago Wolf as that was good advise.
>
> --
>
> Newsgroup Trolls. Read about mine herehttp://www.pcbutts1.com/downloads
> The list grows. Leythos the stalkerhttp://www.leythosthestalker.com, David
> H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
> Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell
>
> <mechphi...@gmail.com> wrote in message
>
> news:cbf8176d-615f-4e75-883e-3e9630d1e050@m34g2000hsf.googlegroups.com...
>
> > OK, the same BOSD message crashes the system with BOTH sticks of RAM
> > individually.
> > So unless both can have the same problem, I'm doubting it's the RAM.

>
> > On Jan 18, 8:45 am, mechphi...@gmail.com wrote:
> >> Working on doing that now. So far it still happens with one of the
> >> sticks, will report back when I see what happens with the other.
> >> Thanks,
> >> Liam

>
> >> On Jan 17, 9:06 pm, "pcbutts1" <pcbut...@leythosthestalker.com> wrote:

>
> >> > You have bad ram. memtest is wrong. Try removing 1 stick, if you have
> >> > more
> >> > then one. Try it then swap the other one.

>
> >> > --

>
> >> > Newsgroup Trolls. Read about mine herehttp://www.pcbutts1.com/downloads
> >> > The list grows. Leythos the stalkerhttp://www.leythosthestalker.com,
> >> > David
> >> > H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard
> >> > T.
> >> > Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell

>
> >> > "Liam" <n...@celticbear.com> wrote in message

>
> >> >news:83a6871b-a78e-465d-91a7-8018ffd140c3@e23g2000prf.googlegroups.com...

>
> >> > > I'm working on a PC that keeps crashing.
> >> > > I've completely repartitioned and formatted the drive in NTFS, using
> >> > > whatever sizes WinXP Pro defaulted to. Clean OS install. All the
> >> > > automated updates.

>
> >> > > Whenever a game is played on the system, it crashes and BSOD
> >> > > innediately after (minidump and bugcheck to follow.)
> >> > > I've run memtest86+ and the RAM checks fine. Chkdsk /f /r finds no
> >> > > errors.

>
> >> > > Please help me figure out what I need to look into?
> >> > > Thanks for any assistance!
> >> > > Liam

>
> >> > > BUGCHECK:

>
> >> > > Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
> >> > > Copyright (c) Microsoft Corporation. All rights reserved.

>
> >> > > Loading Dump File [c:\windows\minidump\Mini011708-01.dmp]
> >> > > Mini Kernel Dump File: Only registers and stack trace are available

>
> >> > > Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/
> >> > > download/symbols
> >> > > Executable search path is: c:\windows\i386
> >> > > Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
> >> > > compatible
> >> > > Product: WinNt, suite: TerminalServer SingleUserTS
> >> > > Built by: 2600.xpsp_sp2_gdr.070227-2254
> >> > > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
> >> > > Debug session time: Thu Jan 17 17:46:36.187 2008 (GMT-6)
> >> > > System Uptime: 0 days 0:30:08.882
> >> > > Loading Kernel Symbols
> >> > > .................................................. .................................................. ...........................
> >> > > Loading User Symbols
> >> > > Loading unloaded module list
> >> > > ..........
> >> > > ************************************************** *****************************
> >> > > *
> >> > > *
> >> > > * Bugcheck
> >> > > Analysis *
> >> > > *
> >> > > *
> >> > > ************************************************** *****************************
> >> > [..snip..]


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