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help in remote assistance plz

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  #1 (permalink)  
Old 05-20-2008, 09:10 PM
indawwaz
 
Posts: n/a
help in remote assistance plz

I HAVE A PROBLEM WITH REMOTE ASSISTANCE
FIRST,THE PERSON OFFERED THE REQUEST OF THE REMOTE ASSISTANCE TO ME AND
IT WORKED SUCCESSFULLY
AFTER I ENTERED TO HIS PC , I UNINSTALLED THE INTERNET EXPLORER 7
UNFORTUNATELY ,HE TRIED TO SEND ME A LOT OF REQUESTS FOR REMOTE
ASSISTANCE BUT THE IT DIDNT WORK AFTER THAT
IT SHOWS AN ERROR MESSAGE TO ME AFTER HIS OFFER AND MY
ACCEPTANCE..PLEASE TO HELP ME
mhndsmuslim@hotmail.com


+-------------------------------------------------------------------+
|Filename: remoteerror.jpg |
|Download: http://forums.techarena.in/attachment.php?attachmentid=6739|
+-------------------------------------------------------------------+

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  #2 (permalink)  
Old 05-21-2008, 04:01 AM
Jonathan Kay [MVP]
 
Posts: n/a
Re: help in remote assistance plz
Greetings,

Which error is it showing? If it's the standard "name could not be resolved" error, then you
simply aren't able to connect to him -- perhaps he installed a software firewall or router on
his network or similar.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"indawwaz" <indawwaz.39q9ng@DoNotSpam.com> wrote in message
news:indawwaz.39q9ng@DoNotSpam.com...
>
> I HAVE A PROBLEM WITH REMOTE ASSISTANCE
> FIRST,THE PERSON OFFERED THE REQUEST OF THE REMOTE ASSISTANCE TO ME AND
> IT WORKED SUCCESSFULLY
> AFTER I ENTERED TO HIS PC , I UNINSTALLED THE INTERNET EXPLORER 7
> UNFORTUNATELY ,HE TRIED TO SEND ME A LOT OF REQUESTS FOR REMOTE
> ASSISTANCE BUT THE IT DIDNT WORK AFTER THAT
> IT SHOWS AN ERROR MESSAGE TO ME AFTER HIS OFFER AND MY
> ACCEPTANCE..PLEASE TO HELP ME
> mhndsmuslim@hotmail.com
>
>
> +-------------------------------------------------------------------+
> |Filename: remoteerror.jpg |
> |Download: http://forums.techarena.in/attachment.php?attachmentid=6739|
> +-------------------------------------------------------------------+
>
> --
> indawwaz
> ------------------------------------------------------------------------
> indawwaz's Profile: http://forums.techarena.in/member.php?userid=49937
> View this thread: http://forums.techarena.in/showthread.php?t=972076
>
> http://forums.techarena.in
>


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