Montagu Douglas Halls wrote:
> OK Thanks - - I am running Windows XP and will try uninstalling
> Windows Media Player
=================================
Be sure it's Windows Media Player 11...
to verify the version ...open Windows Media
Player and go to...Help / About.
And...I have seen at least one report that
removing the following update was the fix.
(929399) FIX: Subscription services cannot
extract metering data when the services try to
synchronize metering data on a client computer
that is running the Windows Media Format 11 SDK
http://support.microsoft.com/kb/929399/en-us
You'll find it in Add-Remove Programs under:
Windows XP - Software Updates
Hotfix for Windows Media Format 11 SDK (KB929399)
--
John Inzer MS-MVP
Digital Media Experience
Notice
This is not tech support
I am a volunteer
Solutions that work for
me may not work for you
Proceed at your own risk