zune software

Iam running xp sp3 and i just did a system restore. Now my zume software
> will not run. When i clickon the icon, i get the loading mouse pointer,
> then it goes off and the program does not run. when i go to run in the
> start menu, put in "zune.exe". in the task manager it shows it come up for
> a secon,then the process dissappears. I have uninstall and reinstall 4
> timeI have check all suggestion ever thing ok.This issue was before i installed
sp3.To day i unstalled zune again, but this time i installed version 1.0
from cd that can with zune device, it will open.but when i plug the zune
device in ,it state "to start, update the zune software on your pc." I went
to windows update and downloaded version 2.3, but when it said launch nothing
came up. Everthing is same as before.

"pupe58" <rison,ar> wrote in message
news:2747C1AE-FA74-45A4-BABA-EF04B8065777@microsoft.com...
> Iam running xp sp3 and i just did a system restore. Now my zume software
>> will not run. When i clickon the icon, i get the loading mouse pointer,
>> then it goes off and the program does not run. when i go to run in the
>> start menu, put in "zune.exe". in the task manager it shows it come up
>> for
>> a secon,then the process dissappears. I have uninstall and reinstall 4
>> timeI have check all suggestion ever thing ok.This issue was before i
>> installed
> sp3.To day i unstalled zune again, but this time i installed version 1.0
> from cd that can with zune device, it will open.but when i plug the zune
> device in ,it state "to start, update the zune software on your pc." I
> went
> to windows update and downloaded version 2.3, but when it said launch
> nothing
> came up. Everthing is same as before.
>

SP3 is NOT the final version, merely a Release Candidate, in other words its
a Beta version. There may be issues with the Zune software. You should be
able to un-install sp3 andn go back to a sp2 state. Try that and see if it
helps. Note that in Add/remove Programmes the option is at the end of the
list. Make sure Show Updates is checked.

Also read the associated articles attached to this link :

http://support.microsoft.com/kb/936929/en-us

See also this site :

http://www.zune.net/en-US/support/topissues.htm

Cheers,
Jerry