RE: Creative Zen DAP-HD0014 NOT CONNECTED PROBLEM(20GB MP3 Player)

Hi. I recently had the same set of problems - when I plugged the USB
cable from my computer into the Zen, Windows XP (XP Pro SP2, Athlon
3500) said it had found a Creative Zen, but then could not find any
software for it. The Creative software I found wouldn't install because
it could not find a supported device.

However...

After searching various links from Creative Australia's site, I ended
up at the Australian Creative Support download page (I hope the link
works correctly)

http://tinyurl.com/3hw8vd

The first download
1. Creative Zen and Jukebox Driver Upgrade version 1.30.03 (1.13 MB)
(actual file name JB3MV2_PCWDRV_US_1_30_03.EXE) installed a driver and
my computer was suddenly able to recognise the Zen... months of
searching over at last!

NOTE: Other countries' Creative sites do not appear to host the file I
downloaded from the Australian site...

Good luck


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littlepetel
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