Internet keeps on going off

All of a sudden my office internet service keeps going off about every 20
minutes - and it only comes back after I have restarted the modem. The local
area connection is however active and users are able to access any other
resources on the network.

Why is this? Because, I can't play sentinel awaiting the next time it will
go off.
Help me please.
Kofi

Kofi wrote:

> All of a sudden my office internet service keeps going off about every 20
> minutes - and it only comes back after I have restarted the modem. The
> local area connection is however active and users are able to access any
> other resources on the network.
>
> Why is this? Because, I can't play sentinel awaiting the next time it will
> go off.
> Help me please.
> Kofi

And your ISP said? Since power-cycling your cable/DSL modem and or router
fixes things, something is wrong with:

1) the cable/DSL modem
2) the router
3) other network hardware you may have connected to those devices such as a
switch
4) the Internet connection from your ISP.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

"Kofi" <Kofi@discussions.microsoft.com> wrote in message
news:30CA1086-90D3-4599-8D49-0BD43CCD52CD@microsoft.com...
> All of a sudden my office internet service keeps going off about every 20
> minutes - and it only comes back after I have restarted the modem. The
> local
> area connection is however active and users are able to access any other
> resources on the network.
>
> Why is this? Because, I can't play sentinel awaiting the next time it will
> go off.
> Help me please.
> Kofi

Because you state that your LAN (local connection / network) is not effected
I would contact your ISP as it is obviously a Modem or WAN issue.
Or maybe your boss telling you to stop playing games on company systems :0)