wireless

why does bluetooth devices option not show up in my control panel option when
i am trying to add a bluetooth phone to my windows xp home edition please? i
can connect with usb cable but when reading installing a bluetooth mobile on
trouble shooter clicking on bluetooth devices nothing happens! many thanks,
--
jim

jim wrote:

> why does bluetooth devices option not show up in my control panel option
> when i am trying to add a bluetooth phone to my windows xp home edition
> please? i can connect with usb cable but when reading installing a
> bluetooth mobile on trouble shooter clicking on bluetooth devices nothing
> happens! many thanks,

Does your computer have a bluetooth adapter? If you are unsure, look in
Device Manager and/or your computer manual. If your computer doesn't have a
bluetooth adapter, you can't connect bluetooth devices!

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thank you.
--
jim


"Malke" wrote:

> jim wrote:
>
> > why does bluetooth devices option not show up in my control panel option
> > when i am trying to add a bluetooth phone to my windows xp home edition
> > please? i can connect with usb cable but when reading installing a
> > bluetooth mobile on trouble shooter clicking on bluetooth devices nothing
> > happens! many thanks,
>
> Does your computer have a bluetooth adapter? If you are unsure, look in
> Device Manager and/or your computer manual. If your computer doesn't have a
> bluetooth adapter, you can't connect bluetooth devices!
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

I do have a RFCOMM protocol TDI bluetooth adapter but there is a yellow
exclamaition mark next to it in the device manager?
--
jim


"Malke" wrote:

> jim wrote:
>
> > why does bluetooth devices option not show up in my control panel option
> > when i am trying to add a bluetooth phone to my windows xp home edition
> > please? i can connect with usb cable but when reading installing a
> > bluetooth mobile on trouble shooter clicking on bluetooth devices nothing
> > happens! many thanks,
>
> Does your computer have a bluetooth adapter? If you are unsure, look in
> Device Manager and/or your computer manual. If your computer doesn't have a
> bluetooth adapter, you can't connect bluetooth devices!
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

jim wrote:

> I do have a RFCOMM protocol TDI bluetooth adapter but there is a yellow
> exclamaition mark next to it in the device manager?

This means that the drivers aren't installed. See below for general drivers
information.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ