"Limited or No Connectivty" error

All of a sudden my Dell Dimension running XP media edition keeps getting a
"limited or no connectivity" error when I try to get online. Worked one day,
not the next. I worked with Dell tech support and they assure me the network
adapter (Intel Gigabit) is functioning fine. I get a flashing orange and
green light on the PC but a solid green on the hub. I route through a hub to
a router to a cable modem (Comcast). I've tried all hub ports and none work,
though other computers can get online fine using the same hub ports. I have
replaced both the router and the cable modem but still the same problem.
When I check with ipconfig I see that no DNS is assigned and the IP addresses
and gateway addresses are bad (169.254.26.199).

It seems something (in Windows??) is blocking the assignment of a correct
DNS and IP address.

Any ideas???? Dell's last resort was to wipe the hard driver and reinstall
Windows!

Have you tried a system restore back to a point when it was working
properly?

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375



"StanL" <StanL@discussions.microsoft.com> wrote in message
news:1C5892B8-0ECA-4BFB-A2E5-B45723A1D8D9@microsoft.com...
> All of a sudden my Dell Dimension running XP media edition keeps getting a
> "limited or no connectivity" error when I try to get online. Worked one
> day,
> not the next. I worked with Dell tech support and they assure me the
> network
> adapter (Intel Gigabit) is functioning fine. I get a flashing orange and
> green light on the PC but a solid green on the hub. I route through a hub
> to
> a router to a cable modem (Comcast). I've tried all hub ports and none
> work,
> though other computers can get online fine using the same hub ports. I
> have
> replaced both the router and the cable modem but still the same problem.
> When I check with ipconfig I see that no DNS is assigned and the IP
> addresses
> and gateway addresses are bad (169.254.26.199).
>
> It seems something (in Windows??) is blocking the assignment of a correct
> DNS and IP address.
>
> Any ideas???? Dell's last resort was to wipe the hard driver and
> reinstall
> Windows!

No luck - restored to a day I know it worked and this the same problem. Also
"flushed" the DNS (per instructions in another post) and that did not work.
Also, when I do ipconfig /release afterward I can't renew. Not sure what
that means.

"David B." wrote:

> Have you tried a system restore back to a point when it was working
> properly?
>
> --
>
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
>
>
>
> "StanL" <StanL@discussions.microsoft.com> wrote in message
> news:1C5892B8-0ECA-4BFB-A2E5-B45723A1D8D9@microsoft.com...
> > All of a sudden my Dell Dimension running XP media edition keeps getting a
> > "limited or no connectivity" error when I try to get online. Worked one
> > day,
> > not the next. I worked with Dell tech support and they assure me the
> > network
> > adapter (Intel Gigabit) is functioning fine. I get a flashing orange and
> > green light on the PC but a solid green on the hub. I route through a hub
> > to
> > a router to a cable modem (Comcast). I've tried all hub ports and none
> > work,
> > though other computers can get online fine using the same hub ports. I
> > have
> > replaced both the router and the cable modem but still the same problem.
> > When I check with ipconfig I see that no DNS is assigned and the IP
> > addresses
> > and gateway addresses are bad (169.254.26.199).
> >
> > It seems something (in Windows??) is blocking the assignment of a correct
> > DNS and IP address.
> >
> > Any ideas???? Dell's last resort was to wipe the hard driver and
> > reinstall
> > Windows!
>
>

=?Utf-8?B?U3Rhbkw=?= <StanL@discussions.microsoft.com> wrote in
news:1C5892B8-0ECA-4BFB-A2E5-B45723A1D8D9@microsoft.com:

> All of a sudden my Dell Dimension running XP media edition keeps
> getting a "limited or no connectivity" error when I try to get
> online. Worked one day, not the next. I worked with Dell tech
> support and they assure me the network adapter (Intel Gigabit) is
> functioning fine. I get a flashing orange and green light on the
> PC but a solid green on the hub. I route through a hub to a
> router to a cable modem (Comcast). I've tried all hub ports and
> none work, though other computers can get online fine using the
> same hub ports. I have replaced both the router and the cable
> modem but still the same problem. When I check with ipconfig I
> see that no DNS is assigned and the IP addresses and gateway
> addresses are bad (169.254.26.199).
>
> It seems something (in Windows??) is blocking the assignment of a
> correct DNS and IP address.
>
> Any ideas???? Dell's last resort was to wipe the hard driver and
> reinstall Windows!
>

A couple of things to try:

1) Try a different cable.

2) Make sure that your DHCP Client Service is running:
Start->Run->Services.msc
Find "DHCP Client". Make sure Status is "Started" and "Startup Type"
is "Automatic". If not, right-click on it and set it this way.

3) Sometimes the network adapter does not sense the line correctly.
Start->Run->devmgmt.msc
Double-click your network adapter device
"Advanced" Tab.
Property: "Speed & Duplex" (or similar)
Usually this is set to "Auto". Try forcing it to the speed and
duplex of your Hub. (Usually "Hub" devices are Half-Duplex and
Switches/Routers are Full-Duplex).

HTH,
John

Well, so much for two hours on the phone with Dell in the first place
confirming the network adapter was working. None of John suggestions worked
so I went to RadioShack and bought a new $20 network adapter card - and -
everything works. Hardware problem all along.

Thanks for everyone's support.



"John Wunderlich" wrote:

> =?Utf-8?B?U3Rhbkw=?= <StanL@discussions.microsoft.com> wrote in
> news:1C5892B8-0ECA-4BFB-A2E5-B45723A1D8D9@microsoft.com:
>
> > All of a sudden my Dell Dimension running XP media edition keeps
> > getting a "limited or no connectivity" error when I try to get
> > online. Worked one day, not the next. I worked with Dell tech
> > support and they assure me the network adapter (Intel Gigabit) is
> > functioning fine. I get a flashing orange and green light on the
> > PC but a solid green on the hub. I route through a hub to a
> > router to a cable modem (Comcast). I've tried all hub ports and
> > none work, though other computers can get online fine using the
> > same hub ports. I have replaced both the router and the cable
> > modem but still the same problem. When I check with ipconfig I
> > see that no DNS is assigned and the IP addresses and gateway
> > addresses are bad (169.254.26.199).
> >
> > It seems something (in Windows??) is blocking the assignment of a
> > correct DNS and IP address.
> >
> > Any ideas???? Dell's last resort was to wipe the hard driver and
> > reinstall Windows!
> >
>
> A couple of things to try:
>
> 1) Try a different cable.
>
> 2) Make sure that your DHCP Client Service is running:
> Start->Run->Services.msc
> Find "DHCP Client". Make sure Status is "Started" and "Startup Type"
> is "Automatic". If not, right-click on it and set it this way.
>
> 3) Sometimes the network adapter does not sense the line correctly.
> Start->Run->devmgmt.msc
> Double-click your network adapter device
> "Advanced" Tab.
> Property: "Speed & Duplex" (or similar)
> Usually this is set to "Auto". Try forcing it to the speed and
> duplex of your Hub. (Usually "Hub" devices are Half-Duplex and
> Switches/Routers are Full-Duplex).
>
> HTH,
> John
>