Unable to log you on because of an account restriction

I received a message after I had run a registry cleaner and the system had
rebooted that I needed a password to enter and had I forgotten it. I had
done a restore point prior to running the cleaner. There were no passwords on
the computer for administrator or profile prior to this. Originally when the
system restarted it would come on to the desktop. Now it is asking for
passwords to enter for either administrator or profile. I ran "Offline NT
Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
accounts. When I rebooted after this I get the message above. I have
restarted in safe mode also with no difference. How can I get into my
computer again? I have been trying for almost a week now with no luck. The
OS is Windows XP Pro.

Why run the 3rd party junk to begin with...Either way,try tapping the F8 key
on pc start,select safe mode,enter as administrator,if asked for
password,press
enter key,once in xp,open user account(s) & edit.

"LindaCW" wrote:

> I received a message after I had run a registry cleaner and the system had
> rebooted that I needed a password to enter and had I forgotten it. I had
> done a restore point prior to running the cleaner. There were no passwords on
> the computer for administrator or profile prior to this. Originally when the
> system restarted it would come on to the desktop. Now it is asking for
> passwords to enter for either administrator or profile. I ran "Offline NT
> Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> accounts. When I rebooted after this I get the message above. I have
> restarted in safe mode also with no difference. How can I get into my
> computer again? I have been trying for almost a week now with no luck. The
> OS is Windows XP Pro.

I have gone in safe mode and when I try to logon as administrator I get the
same message. I had tried logging on via both profile and administrator (in
safe mode) prior to using the "password remover" and was unable to logon
because it said there were passwords on both when in fact there have never
been passwords on either. I figured when I ran the registry fix it had done
something. Prior to running the registry fix I had created a restore point
but can't get in to system restore to run it.

"Andrew E." wrote:

> Why run the 3rd party junk to begin with...Either way,try tapping the F8 key
> on pc start,select safe mode,enter as administrator,if asked for
> password,press
> enter key,once in xp,open user account(s) & edit.
>
> "LindaCW" wrote:
>
> > I received a message after I had run a registry cleaner and the system had
> > rebooted that I needed a password to enter and had I forgotten it. I had
> > done a restore point prior to running the cleaner. There were no passwords on
> > the computer for administrator or profile prior to this. Originally when the
> > system restarted it would come on to the desktop. Now it is asking for
> > passwords to enter for either administrator or profile. I ran "Offline NT
> > Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> > accounts. When I rebooted after this I get the message above. I have
> > restarted in safe mode also with no difference. How can I get into my
> > computer again? I have been trying for almost a week now with no luck. The
> > OS is Windows XP Pro.

"LindaCW" <LindaCW@discussions.microsoft.com> wrote in message
news:651D4EE6-DD03-4AC6-9358-F6656FFDF76A@microsoft.com...
>I received a message after I had run a registry cleaner and the system had
> rebooted that I needed a password to enter and had I forgotten it. I had
> done a restore point prior to running the cleaner. There were no passwords on
> the computer for administrator or profile prior to this. Originally when the
> system restarted it would come on to the desktop. Now it is asking for
> passwords to enter for either administrator or profile. I ran "Offline NT
> Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> accounts. When I rebooted after this I get the message above. I have
> restarted in safe mode also with no difference. How can I get into my
> computer again? I have been trying for almost a week now with no luck. The
> OS is Windows XP Pro.

One good reason why I don't recommend registry editing utils/tools anymore. Since
you state there weren't any admin/user passwords set before this happened, when you
arrive at the username/login prompt, have you tried to log in using the Admin name
without a pw?

Press ctrl+alt+del twice and then click Ok without typing in a pw.


Other password articles here may help out.
http://support.microsoft.com/search/...mm=1&spid=1173


If attempting all exhausted suggestions are without positive results, there is a
good utility app out there which you can add, change or remove pw's even if you your
pw will mention. **Be warned**... if you use it on a machine that uses encryption it
will be hard-pressed not to have to reinstalling the OS anew.

I have tried to logon without a password in both admin (in safe mode) and
profile. When I try I get the above message on both accounts. I have also
tried using the CTRL ALT DELTE method and still no luck. The registry fix is
one I've been using for about a year so didn't think there would be a
problem.
Originally when the logon screen appeared after reboot, it said it needed a
password for either admin (safe mode) or profile, which is why I ran the NT
disk after trying several different passwords. With it I removed passwords
and the system had also locked me out "dis/lock" for all accounts (admin,
help, support, profile) because I had tried so many times with different
words to logon. After running the program and removing passwords and lockout,
it then came up with the message above. (account restriction)

"Brian A." wrote:

> "LindaCW" <LindaCW@discussions.microsoft.com> wrote in message
> news:651D4EE6-DD03-4AC6-9358-F6656FFDF76A@microsoft.com...
> >I received a message after I had run a registry cleaner and the system had
> > rebooted that I needed a password to enter and had I forgotten it. I had
> > done a restore point prior to running the cleaner. There were no passwords on
> > the computer for administrator or profile prior to this. Originally when the
> > system restarted it would come on to the desktop. Now it is asking for
> > passwords to enter for either administrator or profile. I ran "Offline NT
> > Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> > accounts. When I rebooted after this I get the message above. I have
> > restarted in safe mode also with no difference. How can I get into my
> > computer again? I have been trying for almost a week now with no luck. The
> > OS is Windows XP Pro.
>
> One good reason why I don't recommend registry editing utils/tools anymore. Since
> you state there weren't any admin/user passwords set before this happened, when you
> arrive at the username/login prompt, have you tried to log in using the Admin name
> without a pw?
>
> Press ctrl+alt+del twice and then click Ok without typing in a pw.
>
>
> Other password articles here may help out.
> http://support.microsoft.com/search/...mm=1&spid=1173
>
>
> If attempting all exhausted suggestions are without positive results, there is a
> good utility app out there which you can add, change or remove pw's even if you your
> pw will mention. **Be warned**... if you use it on a machine that uses encryption it
> will be hard-pressed not to have to reinstalling the OS anew.
>
>

You can try the procedure described here to see if you can get the
machine started again and restored to a point prior to running the
registry cleaner:

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545

Give the above a try and see what if it can fix things.

Is the part of a network? If it is you may be able to use other methods
to restore the logon rights.

For all it's worth, registry cleaners don't really do anything to make
your computer run any better or any faster. They can cause irreparable
damage and the benefit that they purport to do is far outweighed by the
potential destruction that they can cause. Ditch these things, they are
not only next to useless they can be outright dangerous to your Windows
installation's health!

John

LindaCW wrote:

> I have gone in safe mode and when I try to logon as administrator I get the
> same message. I had tried logging on via both profile and administrator (in
> safe mode) prior to using the "password remover" and was unable to logon
> because it said there were passwords on both when in fact there have never
> been passwords on either. I figured when I ran the registry fix it had done
> something. Prior to running the registry fix I had created a restore point
> but can't get in to system restore to run it.
>
> "Andrew E." wrote:
>
>
>> Why run the 3rd party junk to begin with...Either way,try tapping the F8 key
>> on pc start,select safe mode,enter as administrator,if asked for
>>password,press
>> enter key,once in xp,open user account(s) & edit.
>>
>>"LindaCW" wrote:
>>
>>
>>>I received a message after I had run a registry cleaner and the system had
>>>rebooted that I needed a password to enter and had I forgotten it. I had
>>>done a restore point prior to running the cleaner. There were no passwords on
>>>the computer for administrator or profile prior to this. Originally when the
>>>system restarted it would come on to the desktop. Now it is asking for
>>>passwords to enter for either administrator or profile. I ran "Offline NT
>>>Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
>>>accounts. When I rebooted after this I get the message above. I have
>>>restarted in safe mode also with no difference. How can I get into my
>>>computer again? I have been trying for almost a week now with no luck. The
>>>OS is Windows XP Pro.

The computer is not part of a network. It is a home computer by itself. I
will read the article and see if it will work at all.
Thanks


"John John" wrote:

> You can try the procedure described here to see if you can get the
> machine started again and restored to a point prior to running the
> registry cleaner:
>
> How to recover from a corrupted registry that prevents Windows XP from
> starting
> http://support.microsoft.com/kb/307545
>
> Give the above a try and see what if it can fix things.
>
> Is the part of a network? If it is you may be able to use other methods
> to restore the logon rights.
>
> For all it's worth, registry cleaners don't really do anything to make
> your computer run any better or any faster. They can cause irreparable
> damage and the benefit that they purport to do is far outweighed by the
> potential destruction that they can cause. Ditch these things, they are
> not only next to useless they can be outright dangerous to your Windows
> installation's health!
>
> John
>
> LindaCW wrote:
>
> > I have gone in safe mode and when I try to logon as administrator I get the
> > same message. I had tried logging on via both profile and administrator (in
> > safe mode) prior to using the "password remover" and was unable to logon
> > because it said there were passwords on both when in fact there have never
> > been passwords on either. I figured when I ran the registry fix it had done
> > something. Prior to running the registry fix I had created a restore point
> > but can't get in to system restore to run it.
> >
> > "Andrew E." wrote:
> >
> >
> >> Why run the 3rd party junk to begin with...Either way,try tapping the F8 key
> >> on pc start,select safe mode,enter as administrator,if asked for
> >>password,press
> >> enter key,once in xp,open user account(s) & edit.
> >>
> >>"LindaCW" wrote:
> >>
> >>
> >>>I received a message after I had run a registry cleaner and the system had
> >>>rebooted that I needed a password to enter and had I forgotten it. I had
> >>>done a restore point prior to running the cleaner. There were no passwords on
> >>>the computer for administrator or profile prior to this. Originally when the
> >>>system restarted it would come on to the desktop. Now it is asking for
> >>>passwords to enter for either administrator or profile. I ran "Offline NT
> >>>Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> >>>accounts. When I rebooted after this I get the message above. I have
> >>>restarted in safe mode also with no difference. How can I get into my
> >>>computer again? I have been trying for almost a week now with no luck. The
> >>>OS is Windows XP Pro.
>
>

This is what I use: http://home.eunet.no/pnordahl/ntpasswd/bootdisk.html


--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"LindaCW" <LindaCW@discussions.microsoft.com> wrote in message
news5811015-813A-4E67-99A2-E6883A5231AE@microsoft.com...
>I have tried to logon without a password in both admin (in safe mode) and
> profile. When I try I get the above message on both accounts. I have also
> tried using the CTRL ALT DELTE method and still no luck. The registry fix is
> one I've been using for about a year so didn't think there would be a
> problem.
> Originally when the logon screen appeared after reboot, it said it needed a
> password for either admin (safe mode) or profile, which is why I ran the NT
> disk after trying several different passwords. With it I removed passwords
> and the system had also locked me out "dis/lock" for all accounts (admin,
> help, support, profile) because I had tried so many times with different
> words to logon. After running the program and removing passwords and lockout,
> it then came up with the message above. (account restriction)
>
> "Brian A." wrote:
>
>> "LindaCW" <LindaCW@discussions.microsoft.com> wrote in message
>> news:651D4EE6-DD03-4AC6-9358-F6656FFDF76A@microsoft.com...
>> >I received a message after I had run a registry cleaner and the system had
>> > rebooted that I needed a password to enter and had I forgotten it. I had
>> > done a restore point prior to running the cleaner. There were no passwords on
>> > the computer for administrator or profile prior to this. Originally when the
>> > system restarted it would come on to the desktop. Now it is asking for
>> > passwords to enter for either administrator or profile. I ran "Offline NT
>> > Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
>> > accounts. When I rebooted after this I get the message above. I have
>> > restarted in safe mode also with no difference. How can I get into my
>> > computer again? I have been trying for almost a week now with no luck. The
>> > OS is Windows XP Pro.
>>
>> One good reason why I don't recommend registry editing utils/tools anymore.
>> Since
>> you state there weren't any admin/user passwords set before this happened, when
>> you
>> arrive at the username/login prompt, have you tried to log in using the Admin name
>> without a pw?
>>
>> Press ctrl+alt+del twice and then click Ok without typing in a pw.
>>
>>
>> Other password articles here may help out.
>> http://support.microsoft.com/search/...mm=1&spid=1173
>>
>>
>> If attempting all exhausted suggestions are without positive results, there is a
>> good utility app out there which you can add, change or remove pw's even if you
>> your
>> pw will mention. **Be warned**... if you use it on a machine that uses encryption
>> it
>> will be hard-pressed not to have to reinstalling the OS anew.
>>
>>

If you booted into another op system Bartpe,dos,linux
I use bartpe because its the easiest
Swap the sam file from windows/system32/config with the sam file from
windows/repair.This would reset password and user accounts to when windows
was installed which would be nothing.Now log back in windows and just make a
password reset disk from control panel/user account.Now boot back in bartpe
and swap files back.Boot back in windows and use the password reset disk to
reset the admin account.

"LindaCW" wrote:

> I received a message after I had run a registry cleaner and the system had
> rebooted that I needed a password to enter and had I forgotten it. I had
> done a restore point prior to running the cleaner. There were no passwords on
> the computer for administrator or profile prior to this. Originally when the
> system restarted it would come on to the desktop. Now it is asking for
> passwords to enter for either administrator or profile. I ran "Offline NT
> Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> accounts. When I rebooted after this I get the message above. I have
> restarted in safe mode also with no difference. How can I get into my
> computer again? I have been trying for almost a week now with no luck. The
> OS is Windows XP Pro.

Thanks Jake, I have found a website about Bartpe and am finding out what
information I need to make a cd/dvd. I had tried to do a repair install with
my xp disc and no previous version of windows shows up in order to do the
repair. Hopefully this will work because it's driving me nuts dealing with
this.

"jake" wrote:

> If you booted into another op system Bartpe,dos,linux
> I use bartpe because its the easiest
> Swap the sam file from windows/system32/config with the sam file from
> windows/repair.This would reset password and user accounts to when windows
> was installed which would be nothing.Now log back in windows and just make a
> password reset disk from control panel/user account.Now boot back in bartpe
> and swap files back.Boot back in windows and use the password reset disk to
> reset the admin account.
>
> "LindaCW" wrote:
>
> > I received a message after I had run a registry cleaner and the system had
> > rebooted that I needed a password to enter and had I forgotten it. I had
> > done a restore point prior to running the cleaner. There were no passwords on
> > the computer for administrator or profile prior to this. Originally when the
> > system restarted it would come on to the desktop. Now it is asking for
> > passwords to enter for either administrator or profile. I ran "Offline NT
> > Password & Registry Editor, Bootdisk / CD" to remove passwords and unlock the
> > accounts. When I rebooted after this I get the message above. I have
> > restarted in safe mode also with no difference. How can I get into my
> > computer again? I have been trying for almost a week now with no luck. The
> > OS is Windows XP Pro.