Cannot install updates

Automatic updates downloads files, but my PC cannot install them

Do you get any error messages, you say your PC cannot install what happens
when you try ?
Give details of what is happening and what OS you are using and people will
be able to help you, in the meantime I'll give you a list to have a look at
to see if you can find any help.
Joan

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--


"Chuck" <chuckprim@bellsouth.net> wrote in message
news:ApSyj.2373$rC6.1106@bignews4.bellsouth.net...
> Automatic updates downloads files, but my PC cannot install them
>

heres what fixed it me
start/run
cmd
net stop wuauserv
regsvr32 %windir%\system32\wups2.dll
net start wuauserv



"Chuck" wrote:

> Automatic updates downloads files, but my PC cannot install them
>
>
>

regsvr32 %windir%\system32\wups2.dll (I get a directory or syntax error
after I issue this command)



"jake" <jake@discussions.microsoft.com> wrote in message
news:F1251005-4FA8-429A-A797-8238B62F8098@microsoft.com...
> heres what fixed it me
> start/run
> cmd
> net stop wuauserv
> regsvr32 %windir%\system32\wups2.dll
> net start wuauserv
>
>
>
> "Chuck" wrote:
>
>> Automatic updates downloads files, but my PC cannot install them
>>
>>
>>

I checked the registry and the module Wups2.dll is there, so now what?
"jake" <jake@discussions.microsoft.com> wrote in message
news:F1251005-4FA8-429A-A797-8238B62F8098@microsoft.com...
> heres what fixed it me
> start/run
> cmd
> net stop wuauserv
> regsvr32 %windir%\system32\wups2.dll
> net start wuauserv
>
>
>
> "Chuck" wrote:
>
>> Automatic updates downloads files, but my PC cannot install them
>>
>>
>>

Windows XP Home Edition; ver.5.1; Build 2600.xpsp 071130427; SP 3; V.3264
IE 7

Error log

KB928843.log]
13.250:
================================================== ==============================
13.250: 2007/02/18 07:45:06.656 (local)
13.250:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a01035fe4a452653122051f0194779a7\update\update. exe
(version 6.2.29.0)
13.265: Hotfix started with following command line: /si
/ParentInfo:d764f4fc292faf4a9495999410ab0f76
15.797: DoInstallation: CleanPFR failed: 0x2
15.843: SetProductTypes: InfProductBuildType=BuildType.IC
15.859: SetAltOsLoaderPath: No section uses DirId 65701; done.
15.953: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB928843$
15.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
16.031: ref tag c:\windows\system32\sp4.cab does not exist
16.031: ref tag c:\windows\system32\sp3.cab does not exist
16.031: ref tag c:\windows\system32\sp2.cab does not exist
16.031: ref tag c:\windows\system32\sp1.cab does not exist
16.031: ref tag c:\windows\system32\driver.cab does not exist
16.031: ref tag c:\windows\system32\fp40ext.cab does not exist
16.047: ref tag c:\windows\system32\fp40ext1.cab does not exist
16.047: ref tag c:\windows\system32\wms4.cab does not exist
16.047: ref tag c:\windows\system32\wms41.cab does not exist
16.047: ref tag c:\windows\system32\ims.cab does not exist
16.047: ref tag c:\windows\system32\ims1.cab does not exist
16.047: ref tag c:\windows\system32\ins.cab does not exist
16.062: ref tag c:\windows\system32\ins1.cab does not exist
16.078: Starting AnalyzeComponents
16.078: AnalyzePhaseZero used 0 ticks
16.078: No c:\windows\INF\updtblk.inf file.
16.078: OEM file scan used 0 ticks
16.281: AnalyzePhaseOne: used 203 ticks
16.281: AnalyzeComponents: Hotpatch analysis disabled; skipping.
16.281: AnalyzeComponents: Hotpatching is disabled.
16.281: FindFirstFile c:\windows\$hf_mig$\*.*
20.640: KB928843 Setup encountered an error: The update.ver file is not
correct.
20.828: KB928843 Setup encountered an error: The update.ver file is not
correct.
21.562: KB928843 Setup encountered an error: The update.ver file is not
correct.
21.734: KB928843 Setup encountered an error: The update.ver file is not
correct.
21.828: KB928843 Setup encountered an error: The update.ver file is not
correct.
21.968: KB928843 Setup encountered an error: The update.ver file is not
correct.
22.359: KB928843 Setup encountered an error: The update.ver file is not
correct.
22.984: KB928843 Setup encountered an error: The update.ver file is not
correct.
23.172: AnalyzeForBranching used 47 ticks.
23.187: AnalyzePhaseTwo used 15 ticks
23.187: AnalyzePhaseThree used 0 ticks
23.250: AnalyzePhaseFive used 63 ticks
23.250: AnalyzePhaseSix used 0 ticks
23.250: AnalyzeComponents used 7172 ticks
23.250: Downloading 2 files
23.250: bPatchMode = TRUE
23.250: Inventory complete: ReturnStatus=0, 7297 ticks
23.250: Num Ticks for invent : 7297
23.343: [dumpDownloadTask] Update.exe posting request file to download a
total of 5662 bytes (5662 bytes in patches and 0 bytes in fallbacks)
23.359: dumpDownloadTask returned 0xf200 (more files to download)
23.531: KB928843 installation did not complete.
23.531: Update.exe extended error code = 0xf200

"Joan Archer" <archer_joan@nospam.com> wrote in message
news:%23SRQz8SfIHA.6136@TK2MSFTNGP03.phx.gbl...
> Do you get any error messages, you say your PC cannot install what happens
> when you try ?
> Give details of what is happening and what OS you are using and people
> will be able to help you, in the meantime I'll give you a list to have a
> look at to see if you can find any help.
> Joan
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
> 1. See the "Need more help? Tell us what problem you are having" section
> of
> http://support.microsoft.com/?scid=ph;en-us;6527
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and
> Support
> link in left pane > Solve problems on your own.
> ===========================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
>
>
> "Chuck" <chuckprim@bellsouth.net> wrote in message
> news:ApSyj.2373$rC6.1106@bignews4.bellsouth.net...
>> Automatic updates downloads files, but my PC cannot install them
>>

search your windows\system32 folder for wups2.dll
if its there then this should work
copy and paste just to make sure you have the syntax correct
regsvr32 %windir%\system32\wups2.dll
if it still does not work try giving the complete path to the .dll
regsvr32 c:\windows\system32\wups.dll (if this is your path)


"Chuck" wrote:

> I checked the registry and the module Wups2.dll is there, so now what?
> "jake" <jake@discussions.microsoft.com> wrote in message
> news:F1251005-4FA8-429A-A797-8238B62F8098@microsoft.com...
> > heres what fixed it me
> > start/run
> > cmd
> > net stop wuauserv
> > regsvr32 %windir%\system32\wups2.dll
> > net start wuauserv
> >
> >
> >
> > "Chuck" wrote:
> >
> >> Automatic updates downloads files, but my PC cannot install them
> >>
> >>
> >>
>
>
>

Did you visit any of the sites that I listed ?
Joan

"Chuck" <chuckprim@bellsouth.net> wrote in message
news:WJCzj.104$DT3.60@bignews3.bellsouth.net...
> Windows XP Home Edition; ver.5.1; Build 2600.xpsp 071130427; SP 3; V.3264
> IE 7
>
> Error log
>
> KB928843.log]
> 13.250:
> ================================================== ==============================
> 13.250: 2007/02/18 07:45:06.656 (local)
> 13.250:
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a01035fe4a452653122051f0194779a7\update\update. exe
> (version 6.2.29.0)
> 13.265: Hotfix started with following command line: /si
> /ParentInfo:d764f4fc292faf4a9495999410ab0f76
> 15.797: DoInstallation: CleanPFR failed: 0x2
> 15.843: SetProductTypes: InfProductBuildType=BuildType.IC
> 15.859: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 15.953: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB928843$
> 15.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
> failed: 0xe0000102
> 16.031: ref tag c:\windows\system32\sp4.cab does not exist
> 16.031: ref tag c:\windows\system32\sp3.cab does not exist
> 16.031: ref tag c:\windows\system32\sp2.cab does not exist
> 16.031: ref tag c:\windows\system32\sp1.cab does not exist
> 16.031: ref tag c:\windows\system32\driver.cab does not exist
> 16.031: ref tag c:\windows\system32\fp40ext.cab does not exist
> 16.047: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 16.047: ref tag c:\windows\system32\wms4.cab does not exist
> 16.047: ref tag c:\windows\system32\wms41.cab does not exist
> 16.047: ref tag c:\windows\system32\ims.cab does not exist
> 16.047: ref tag c:\windows\system32\ims1.cab does not exist
> 16.047: ref tag c:\windows\system32\ins.cab does not exist
> 16.062: ref tag c:\windows\system32\ins1.cab does not exist
> 16.078: Starting AnalyzeComponents
> 16.078: AnalyzePhaseZero used 0 ticks
> 16.078: No c:\windows\INF\updtblk.inf file.
> 16.078: OEM file scan used 0 ticks
> 16.281: AnalyzePhaseOne: used 203 ticks
> 16.281: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 16.281: AnalyzeComponents: Hotpatching is disabled.
> 16.281: FindFirstFile c:\windows\$hf_mig$\*.*
> 20.640: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 20.828: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 21.562: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 21.734: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 21.828: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 21.968: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 22.359: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 22.984: KB928843 Setup encountered an error: The update.ver file is not
> correct.
> 23.172: AnalyzeForBranching used 47 ticks.
> 23.187: AnalyzePhaseTwo used 15 ticks
> 23.187: AnalyzePhaseThree used 0 ticks
> 23.250: AnalyzePhaseFive used 63 ticks
> 23.250: AnalyzePhaseSix used 0 ticks
> 23.250: AnalyzeComponents used 7172 ticks
> 23.250: Downloading 2 files
> 23.250: bPatchMode = TRUE
> 23.250: Inventory complete: ReturnStatus=0, 7297 ticks
> 23.250: Num Ticks for invent : 7297
> 23.343: [dumpDownloadTask] Update.exe posting request file to download a
> total of 5662 bytes (5662 bytes in patches and 0 bytes in fallbacks)
> 23.359: dumpDownloadTask returned 0xf200 (more files to download)
> 23.531: KB928843 installation did not complete.
> 23.531: Update.exe extended error code = 0xf200
>
> "Joan Archer" <archer_joan@nospam.com> wrote in message
> news:%23SRQz8SfIHA.6136@TK2MSFTNGP03.phx.gbl...
>> Do you get any error messages, you say your PC cannot install what
>> happens when you try ?
>> Give details of what is happening and what OS you are using and people
>> will be able to help you, in the meantime I'll give you a list to have a
>> look at to see if you can find any help.
>> Joan
>>
>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>> Update Services installation issues:
>> http://support.microsoft.com/?kbid=906602
>> 1. See the "Need more help? Tell us what problem you are having" section
>> of
>> http://support.microsoft.com/?scid=ph;en-us;6527
>> 2. You cannot install some updates or programs
>> http://support.microsoft.com/default...b;en-us;822798
>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>> associated with the download/install.
>> How to read the Windowsupdate.log file
>> http://support.microsoft.com/kb/902093
>> 3b. Compare errors to those listed here:
>> http://www.bleepingcomputer.com/blog...showentry=1122
>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>> Support
>> link in left pane > Solve problems on your own.
>> ===========================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>> --
>>
>>
>> "Chuck" <chuckprim@bellsouth.net> wrote in message
>> news:ApSyj.2373$rC6.1106@bignews4.bellsouth.net...
>>> Automatic updates downloads files, but my PC cannot install them
>>>
>
>

I have Norton 360 and am trying to see if it
may be causing trouble. I visited one of the sites (first one ) and was
redirected to an update site I had already visited. I feel I am chasing my
tail Joan, but thanks.

"Joan Archer" <archer_joan@nospam.com> wrote in message
news:uxf8CEwfIHA.5624@TK2MSFTNGP02.phx.gbl...
> Did you visit any of the sites that I listed ?
> Joan
>
> "Chuck" <chuckprim@bellsouth.net> wrote in message
> news:WJCzj.104$DT3.60@bignews3.bellsouth.net...
>> Windows XP Home Edition; ver.5.1; Build 2600.xpsp 071130427; SP 3; V.3264
>> IE 7
>>
>> Error log
>>
>> KB928843.log]
>> 13.250:
>> ================================================== ==============================
>> 13.250: 2007/02/18 07:45:06.656 (local)
>> 13.250:
>> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a01035fe4a452653122051f0194779a7\update\update. exe
>> (version 6.2.29.0)
>> 13.265: Hotfix started with following command line: /si
>> /ParentInfo:d764f4fc292faf4a9495999410ab0f76
>> 15.797: DoInstallation: CleanPFR failed: 0x2
>> 15.843: SetProductTypes: InfProductBuildType=BuildType.IC
>> 15.859: SetAltOsLoaderPath: No section uses DirId 65701; done.
>> 15.953: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB928843$
>> 15.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
>> failed: 0xe0000102
>> 16.031: ref tag c:\windows\system32\sp4.cab does not exist
>> 16.031: ref tag c:\windows\system32\sp3.cab does not exist
>> 16.031: ref tag c:\windows\system32\sp2.cab does not exist
>> 16.031: ref tag c:\windows\system32\sp1.cab does not exist
>> 16.031: ref tag c:\windows\system32\driver.cab does not exist
>> 16.031: ref tag c:\windows\system32\fp40ext.cab does not exist
>> 16.047: ref tag c:\windows\system32\fp40ext1.cab does not exist
>> 16.047: ref tag c:\windows\system32\wms4.cab does not exist
>> 16.047: ref tag c:\windows\system32\wms41.cab does not exist
>> 16.047: ref tag c:\windows\system32\ims.cab does not exist
>> 16.047: ref tag c:\windows\system32\ims1.cab does not exist
>> 16.047: ref tag c:\windows\system32\ins.cab does not exist
>> 16.062: ref tag c:\windows\system32\ins1.cab does not exist
>> 16.078: Starting AnalyzeComponents
>> 16.078: AnalyzePhaseZero used 0 ticks
>> 16.078: No c:\windows\INF\updtblk.inf file.
>> 16.078: OEM file scan used 0 ticks
>> 16.281: AnalyzePhaseOne: used 203 ticks
>> 16.281: AnalyzeComponents: Hotpatch analysis disabled; skipping.
>> 16.281: AnalyzeComponents: Hotpatching is disabled.
>> 16.281: FindFirstFile c:\windows\$hf_mig$\*.*
>> 20.640: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 20.828: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 21.562: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 21.734: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 21.828: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 21.968: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 22.359: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 22.984: KB928843 Setup encountered an error: The update.ver file is not
>> correct.
>> 23.172: AnalyzeForBranching used 47 ticks.
>> 23.187: AnalyzePhaseTwo used 15 ticks
>> 23.187: AnalyzePhaseThree used 0 ticks
>> 23.250: AnalyzePhaseFive used 63 ticks
>> 23.250: AnalyzePhaseSix used 0 ticks
>> 23.250: AnalyzeComponents used 7172 ticks
>> 23.250: Downloading 2 files
>> 23.250: bPatchMode = TRUE
>> 23.250: Inventory complete: ReturnStatus=0, 7297 ticks
>> 23.250: Num Ticks for invent : 7297
>> 23.343: [dumpDownloadTask] Update.exe posting request file to download a
>> total of 5662 bytes (5662 bytes in patches and 0 bytes in fallbacks)
>> 23.359: dumpDownloadTask returned 0xf200 (more files to download)
>> 23.531: KB928843 installation did not complete.
>> 23.531: Update.exe extended error code = 0xf200
>>
>> "Joan Archer" <archer_joan@nospam.com> wrote in message
>> news:%23SRQz8SfIHA.6136@TK2MSFTNGP03.phx.gbl...
>>> Do you get any error messages, you say your PC cannot install what
>>> happens when you try ?
>>> Give details of what is happening and what OS you are using and people
>>> will be able to help you, in the meantime I'll give you a list to have a
>>> look at to see if you can find any help.
>>> Joan
>>>
>>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>>> Update Services installation issues:
>>> http://support.microsoft.com/?kbid=906602
>>> 1. See the "Need more help? Tell us what problem you are having" section
>>> of
>>> http://support.microsoft.com/?scid=ph;en-us;6527
>>> 2. You cannot install some updates or programs
>>> http://support.microsoft.com/default...b;en-us;822798
>>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>>> associated with the download/install.
>>> How to read the Windowsupdate.log file
>>> http://support.microsoft.com/kb/902093
>>> 3b. Compare errors to those listed here:
>>> http://www.bleepingcomputer.com/blog...showentry=1122
>>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>>> Support
>>> link in left pane > Solve problems on your own.
>>> ===========================
>>> Start a free Windows Update support incident request:
>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>> Support for Windows Update:
>>> http://support.microsoft.com/gp/wusupport
>>> --
>>>
>>>
>>> "Chuck" <chuckprim@bellsouth.net> wrote in message
>>> news:ApSyj.2373$rC6.1106@bignews4.bellsouth.net...
>>>> Automatic updates downloads files, but my PC cannot install them
>>>>
>>
>>

Sorry you're still having problems and you've now mentioned Norton which in
a lot of peoples minds causes more problems than it's supposed to fix <g>

Did you try any of the other sites ?

Sorry I wont be able to help you further so I hope one of the other sites
will solve your problems or one of the experts will be able to help you.
Joan

"Chuck" <chuckprim@bellsouth.net> wrote in message
news:AaSzj.551$bO.518@bignews7.bellsouth.net...
> I have Norton 360 and am trying to see if it
> may be causing trouble. I visited one of the sites (first one ) and was
> redirected to an update site I had already visited. I feel I am chasing my
> tail Joan, but thanks.
>
> "Joan Archer" <archer_joan@nospam.com> wrote in message
> news:uxf8CEwfIHA.5624@TK2MSFTNGP02.phx.gbl...
>> Did you visit any of the sites that I listed ?
>> Joan
>>
>> "Chuck" <chuckprim@bellsouth.net> wrote in message
>> news:WJCzj.104$DT3.60@bignews3.bellsouth.net...
>>> Windows XP Home Edition; ver.5.1; Build 2600.xpsp 071130427; SP 3;
>>> V.3264
>>> IE 7
>>>
>>> Error log
>>>
>>> KB928843.log]
>>> 13.250:
>>> ================================================== ==============================
>>> 13.250: 2007/02/18 07:45:06.656 (local)
>>> 13.250:
>>> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a01035fe4a452653122051f0194779a7\update\update. exe
>>> (version 6.2.29.0)
>>> 13.265: Hotfix started with following command line: /si
>>> /ParentInfo:d764f4fc292faf4a9495999410ab0f76
>>> 15.797: DoInstallation: CleanPFR failed: 0x2
>>> 15.843: SetProductTypes: InfProductBuildType=BuildType.IC
>>> 15.859: SetAltOsLoaderPath: No section uses DirId 65701; done.
>>> 15.953: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB928843$
>>> 15.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
>>> failed: 0xe0000102
>>> 16.031: ref tag c:\windows\system32\sp4.cab does not exist
>>> 16.031: ref tag c:\windows\system32\sp3.cab does not exist
>>> 16.031: ref tag c:\windows\system32\sp2.cab does not exist
>>> 16.031: ref tag c:\windows\system32\sp1.cab does not exist
>>> 16.031: ref tag c:\windows\system32\driver.cab does not exist
>>> 16.031: ref tag c:\windows\system32\fp40ext.cab does not exist
>>> 16.047: ref tag c:\windows\system32\fp40ext1.cab does not exist
>>> 16.047: ref tag c:\windows\system32\wms4.cab does not exist
>>> 16.047: ref tag c:\windows\system32\wms41.cab does not exist
>>> 16.047: ref tag c:\windows\system32\ims.cab does not exist
>>> 16.047: ref tag c:\windows\system32\ims1.cab does not exist
>>> 16.047: ref tag c:\windows\system32\ins.cab does not exist
>>> 16.062: ref tag c:\windows\system32\ins1.cab does not exist
>>> 16.078: Starting AnalyzeComponents
>>> 16.078: AnalyzePhaseZero used 0 ticks
>>> 16.078: No c:\windows\INF\updtblk.inf file.
>>> 16.078: OEM file scan used 0 ticks
>>> 16.281: AnalyzePhaseOne: used 203 ticks
>>> 16.281: AnalyzeComponents: Hotpatch analysis disabled; skipping.
>>> 16.281: AnalyzeComponents: Hotpatching is disabled.
>>> 16.281: FindFirstFile c:\windows\$hf_mig$\*.*
>>> 20.640: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 20.828: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 21.562: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 21.734: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 21.828: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 21.968: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 22.359: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 22.984: KB928843 Setup encountered an error: The update.ver file is
>>> not correct.
>>> 23.172: AnalyzeForBranching used 47 ticks.
>>> 23.187: AnalyzePhaseTwo used 15 ticks
>>> 23.187: AnalyzePhaseThree used 0 ticks
>>> 23.250: AnalyzePhaseFive used 63 ticks
>>> 23.250: AnalyzePhaseSix used 0 ticks
>>> 23.250: AnalyzeComponents used 7172 ticks
>>> 23.250: Downloading 2 files
>>> 23.250: bPatchMode = TRUE
>>> 23.250: Inventory complete: ReturnStatus=0, 7297 ticks
>>> 23.250: Num Ticks for invent : 7297
>>> 23.343: [dumpDownloadTask] Update.exe posting request file to download a
>>> total of 5662 bytes (5662 bytes in patches and 0 bytes in fallbacks)
>>> 23.359: dumpDownloadTask returned 0xf200 (more files to download)
>>> 23.531: KB928843 installation did not complete.
>>> 23.531: Update.exe extended error code = 0xf200
>>>
>>> "Joan Archer" <archer_joan@nospam.com> wrote in message
>>> news:%23SRQz8SfIHA.6136@TK2MSFTNGP03.phx.gbl...
>>>> Do you get any error messages, you say your PC cannot install what
>>>> happens when you try ?
>>>> Give details of what is happening and what OS you are using and people
>>>> will be able to help you, in the meantime I'll give you a list to have
>>>> a look at to see if you can find any help.
>>>> Joan
>>>>
>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows
>>>> Server
>>>> Update Services installation issues:
>>>> http://support.microsoft.com/?kbid=906602
>>>> 1. See the "Need more help? Tell us what problem you are having"
>>>> section of
>>>> http://support.microsoft.com/?scid=ph;en-us;6527
>>>> 2. You cannot install some updates or programs
>>>> http://support.microsoft.com/default...b;en-us;822798
>>>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>>>> associated with the download/install.
>>>> How to read the Windowsupdate.log file
>>>> http://support.microsoft.com/kb/902093
>>>> 3b. Compare errors to those listed here:
>>>> http://www.bleepingcomputer.com/blog...showentry=1122
>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>>>> Support
>>>> link in left pane > Solve problems on your own.
>>>> ===========================
>>>> Start a free Windows Update support incident request:
>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>> Support for Windows Update:
>>>> http://support.microsoft.com/gp/wusupport
>>>> --
>>>>
>>>>
>>>> "Chuck" <chuckprim@bellsouth.net> wrote in message
>>>> news:ApSyj.2373$rC6.1106@bignews4.bellsouth.net...
>>>>> Automatic updates downloads files, but my PC cannot install them
>>>>>
>>>
>>>
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