Q on vtUlJbyw.dll

Hi,

AVG 8.0 continuously notifies this morning that
"c:\WINDOWS\system32\vtUlJbyw.dll" is a virus.
I could not find a single file on vtUlJbyw.dll when googled.
I believe that this file introduced when YouTube Downloader was installed.
I could not remove this file under safe mode.
Could someone tell me whether this is a virus or not?
Jorge

Jorge Cervantes wrote:

> Hi,
>
> AVG 8.0 continuously notifies this morning that
> "c:\WINDOWS\system32\vtUlJbyw.dll" is a virus.
> I could not find a single file on vtUlJbyw.dll when googled.
> I believe that this file introduced when YouTube Downloader was
> installed. I could not remove this file under safe mode.
> Could someone tell me whether this is a virus or not?
> Jorge

It probably is non-viral malware, which can be just as bad. It's common that
malware files are randomly named so unsurprising that you found nothing on
Google. In fact, finding nothing on Google is a strong indication that a
file is malware.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. DO NOT POST
LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Thanks Malke,

Then, how can I delete it? As described before, it could not remove it
even under Safe Mode.
Is there any trick to remove malware under such case? Jorge



"Malke" <malke@invalid.invalid> wrote in message
news:OnX8qXkyIHA.4492@TK2MSFTNGP02.phx.gbl...
> Jorge Cervantes wrote:
>
>> Hi,
>>
>> AVG 8.0 continuously notifies this morning that
>> "c:\WINDOWS\system32\vtUlJbyw.dll" is a virus.
>> I could not find a single file on vtUlJbyw.dll when googled.
>> I believe that this file introduced when YouTube Downloader was
>> installed. I could not remove this file under safe mode.
>> Could someone tell me whether this is a virus or not?
>> Jorge
>
> It probably is non-viral malware, which can be just as bad. It's common
> that
> malware files are randomly named so unsurprising that you found nothing on
> Google. In fact, finding nothing on Google is a strong indication that a
> file is malware.
>
> Go through these general malware removal steps systematically -
> http://www.elephantboycomputers.com/...moving_Malware
>
> Include scanning with David Lipman's Multi_AV and follow instructions to
> do
> all scans in Safe Mode.
>
> http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
> http://tinyurl.com/yoeru3 - download link and more instructions
>
> You can also check to see if there are targeted removal steps for your
> malware here:
> Bleeping Computer removal how-to's -
> http://www.bleepingcomputer.com/forums/forum55.html
>
> When all else fails, get guided help. Choose one of the specialty forums
> listed at the first link. Register and read its posting FAQ. DO NOT POST
> LOGS IN THE MS NEWSGROUPS.
>
> Standard disclaimer: I can't see and test your computer myself, so these
> are
> just suggestions based on many years of being a professional computer
> tech;
> suggestions based on what you've written. You should not take my
> suggestions as a definitive diagnosis. If you can't do the work yourself
> (and there is no shame in admitting this isn't your cup of tea), take the
> machine to a professional computer repair shop (not your local equivalent
> of BigComputerStore/GeekSquad). Please be aware that not all local shops
> are skilled at removing malware and even if they are, your computer may be
> so infested that Windows will need to be clean-installed. If possible,
> have
> all your data backed up before you take the machine into a shop.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!

Jorge Cervantes wrote:

> Thanks Malke,
>
> Then, how can I delete it? As described before, it could not remove it
> even under Safe Mode.
> Is there any trick to remove malware under such case? Jorge

I gave you links to instructions and removal steps. You cannot remove it
because you haven't cleaned your computer. Either go to the website and go
through the removal steps, or get guided help as previously detailed, or
take the machine to a local computer professional. There is no magic button
for you to press; you have to do the work - or have someone else do it for
you.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Sorry.
I read only the first paragraph by mistake.
Thanks again.

Jorge

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In Kim
Insitus Biotechnologies
***********************************************

"Malke" <malke@invalid.invalid> wrote in message
news:eAVO%23hlyIHA.2340@TK2MSFTNGP04.phx.gbl...
> Jorge Cervantes wrote:
>
>> Thanks Malke,
>>
>> Then, how can I delete it? As described before, it could not remove it
>> even under Safe Mode.
>> Is there any trick to remove malware under such case? Jorge
>
> I gave you links to instructions and removal steps. You cannot remove it
> because you haven't cleaned your computer. Either go to the website and go
> through the removal steps, or get guided help as previously detailed, or
> take the machine to a local computer professional. There is no magic
> button
> for you to press; you have to do the work - or have someone else do it for
> you.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!