Windows Explorer / My Computer Problem

I use both tools for managing and working with files on my desktop. Both
tools function properly when displaying the contents of My Documents. Neither
tool will display any contents of My Computer. Both tools apparently hang
while the flashlight display appears on the screen. If a flash drive is
plugged into the usb port the contents will be displayed.

I've tried doing a system restore to a previous checkpoint. The system
processes all the steps but after rebooting it displays a message that the
restore was not performed and I should chooes another reference point.

I've exhausted my imited ability to correct this issue.
--
vince

Please post copies of all Error and Warning Reports appearing in the
System log in Event Viewer relating to the last boot in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

What are your anti-virus, anti-spyware and firewall? Frequently it is
one these preventing restoration to an earlier time.
http://bertk.mvps.org/html/srfail.html


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

mac_lmt wrote:
> I use both tools for managing and working with files on my desktop.
> Both tools function properly when displaying the contents of My
> Documents. Neither tool will display any contents of My Computer.
> Both tools apparently hang while the flashlight display appears on
> the screen. If a flash drive is plugged into the usb port the
> contents will be displayed.
>
> I've tried doing a system restore to a previous checkpoint. The system
> processes all the steps but after rebooting it displays a message
> that the restore was not performed and I should chooes another
> reference point.
>
> I've exhausted my imited ability to correct this issue.

Gerry,

I followed the advice on the link in your response and was able to doa
restore in Safe Mode. After doing the restore Windows Explorer and My
Computer are now working as expected.

Thanks for your expert assistance.
--
vince


"Gerry" wrote:

> Please post copies of all Error and Warning Reports appearing in the
> System log in Event Viewer relating to the last boot in
> normal mode . No Information Reports or Duplicates please. Indicate
> which also appear in a previous boot.
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer. When researching the meaning
> of the error, information regarding Event ID, Source and Description
> are important.
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
> What are your anti-virus, anti-spyware and firewall? Frequently it is
> one these preventing restoration to an earlier time.
> http://bertk.mvps.org/html/srfail.html
>
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> mac_lmt wrote:
> > I use both tools for managing and working with files on my desktop.
> > Both tools function properly when displaying the contents of My
> > Documents. Neither tool will display any contents of My Computer.
> > Both tools apparently hang while the flashlight display appears on
> > the screen. If a flash drive is plugged into the usb port the
> > contents will be displayed.
> >
> > I've tried doing a system restore to a previous checkpoint. The system
> > processes all the steps but after rebooting it displays a message
> > that the restore was not performed and I should chooes another
> > reference point.
> >
> > I've exhausted my imited ability to correct this issue.
>
>
>

Thanks for reporting how you resolved your problem.


--
~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

mac_lmt wrote:
> Gerry,
>
> I followed the advice on the link in your response and was able to doa
> restore in Safe Mode. After doing the restore Windows Explorer and My
> Computer are now working as expected.
>
> Thanks for your expert assistance.
>
>> Please post copies of all Error and Warning Reports appearing in the
>> System log in Event Viewer relating to the last boot in
>> normal mode . No Information Reports or Duplicates please. Indicate
>> which also appear in a previous boot.
>>
>> You can access Event Viewer by selecting Start, Control Panel,
>> Administrative Tools, and Event Viewer. When researching the meaning
>> of the error, information regarding Event ID, Source and Description
>> are important.
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and
>> double click on the error you want to copy. In the window, which
>> appears is a button resembling two pages. Click the button and close
>> Event Viewer.Now start your message (email) and do a paste into the
>> body of the message. Make sure this is the first paste after exiting
>> from Event Viewer.
>>
>> What are your anti-virus, anti-spyware and firewall? Frequently it is
>> one these preventing restoration to an earlier time.
>> http://bertk.mvps.org/html/srfail.html
>>
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> mac_lmt wrote:
>>> I use both tools for managing and working with files on my desktop.
>>> Both tools function properly when displaying the contents of My
>>> Documents. Neither tool will display any contents of My Computer.
>>> Both tools apparently hang while the flashlight display appears on
>>> the screen. If a flash drive is plugged into the usb port the
>>> contents will be displayed.
>>>
>>> I've tried doing a system restore to a previous checkpoint. The
>>> system processes all the steps but after rebooting it displays a
>>> message that the restore was not performed and I should chooes
>>> another reference point.
>>>
>>> I've exhausted my imited ability to correct this issue.