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an
Dear All,

I cannot update my Trend Micro Office Scan anymore everytime I right click
on the icon to launch the update I've got an error message saying that
"Cannot continue. Office ScanNT service listener is not running". This
happenned in my opinion after installing Threatfire on my machine. Please
help!

Thanks in advance,

Hamdi

Esteem4all wrote:
> I cannot update my Trend Micro Office Scan anymore everytime I
> right click on the icon to launch the update I've got an error
> message saying that "Cannot continue. Office ScanNT service
> listener is not running". This happenned in my opinion after
> installing Threatfire on my machine. Please help!

I would suggest contacting the manufacturer of said product(s) and/or using
their support forums as opoosed to a Windows XP support group dealing with
Windows XP specific issues. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Hello!

Thanks for your precious help ;-) I just wanted to know if it's registry
related issue or if it has to do something with a windows functionality. Now
I switch to Trend Micro support for a resolution,

Ciao!

"Shenan Stanley" wrote:

> Esteem4all wrote:
> > I cannot update my Trend Micro Office Scan anymore everytime I
> > right click on the icon to launch the update I've got an error
> > message saying that "Cannot continue. Office ScanNT service
> > listener is not running". This happenned in my opinion after
> > installing Threatfire on my machine. Please help!
>
> I would suggest contacting the manufacturer of said product(s) and/or using
> their support forums as opoosed to a Windows XP support group dealing with
> Windows XP specific issues. ;-)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

"Esteem4all" wrote:

> an
> Dear All,
>
> I cannot update my Trend Micro Office Scan anymore everytime I right click
> on the icon to launch the update I've got an error message saying that
> "Cannot continue. Office ScanNT service listener is not running". This
> happenned in my opinion after installing Threatfire on my machine. Please
> help!
>
> Thanks in advance,
>
> Hamdi


Hi Hamdi,
Try to enable the service in the services control panel and then Reboot and
see if that will help?
Here are some info on these links:
Install Trend OfficeScan 7.3 on Windows XP
http://www.uwo.ca/its/doc/hdi/virus/trendXP-IE.html

http://antivirus.k-state.edu/faqs.html
http://www.umanitoba.ca/computing/is...irus-FAQS.html
HTH.
nass
---
http://www.nasstec.co.uk