"jim" <jim@discussions.microsoft.com> wrote in message
news:AE3EB236-7097-40D4-B034-A088B8319D03@microsoft.com...
>i apologise malke i thought you just posted a question then read the answer
> and i was trying to keep it short. to try and let you know i put my comp
> in
> for repair as it wasn't working (which i had to pay for) and as i am a
> novice
> when i got it back there was 2 volumes on it one which works and lets me
> access everything and one when i click on it it gives me the windows
> installer is not configured properly and wont let me accrss help or add
> remove programmes. as i am quite nosey i thought i would seek help from
> the
> support pages and under the re instal windows installer i followed the
> steps
> to locate h key msconfig and regedit etc to see if this would solve the
> prob
> as i cant understand why it works fine if i click on one volume but not
> another. so rather than deleting incase i muck up i thought i would try
> repair. what i would really like to know is this other volume upsetting
> the
> one i am using for memory etc can i delete or repair it incase this volume
> i'm using gets a virus or should i just leave well alone? sorry to bother
> you
> bud! j.
> --
> jim
>
>
> "Malke" wrote:
>
>> jim wrote:
>>
>> > i was trying to load a new version of anti virus and it went mental,
>> > spyware doctor and antivirus has cleaned all infection's it's just on
>> > other volume of xp windows installer won't work even after following
>> > the
>> > steps for verifying location regedit modify image path etc. sorry malke
>> > didn't know ho to reply just advised from davy b
>>
>> I am so sorry but I find it impossible to untangle this post. Please
>> review
>> the information at these links to see how to post so you can get the help
>> you want. I say this not to offend you in any way but simply to help you.
>>
>> http://www.elephantboycomputers.com/page2.html#Usenet
>> http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a
>> Question
>> http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help
>> on
>> Usenet
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> FAQ - http://www.elephantboycomputers.com/#FAQ
>>
>>
I add my name to the list of those who cannot fathom precisely what it is
you're trying to explain. Please read it back to yourself before you hit
"Send", imagining you're one of us.
Typos and poor English we can often (but not always) work around. Your
*explaining* skills, however, need brushing up. Eg: "...from the support
pages and under the re instal windows installer i followed the steps to
locate h key msconfig and regedit etc", "following the steps for verifying
location regedit modify image path etc". By all means "keep it short", but
not at the expense of clearly providing information. The links Malke
provided will certainly help you in this.
My advice to you would be: if you've paid for a professional repair (and you
haven't explained what was wrong with), and your PC is now "broken" in a way
in which it wasn't before, then you should go back to the repairers for
redress.