Computer won't shut down and other problems

hi, i have a few problems. 1) When i try to turn off my computer it won't. I
end up having to hold the on/off button down to shut it down. 2) When i try
turning it on sometimes everything on the desktop is all on one side (left
side and the right side has two black lines going up and down). 3) Sometimes
when screen freezes up when try to open a program. When this happens i can't
turn off my computer.

I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
what i bought. When i tried to us the cd that came with it, it said that it
wasn't for Satellite A40.

Your help is greatly need and Thank You in advance

"mrsdcjones" wrote:

> hi, i have a few problems. 1) When i try to turn off my computer it won't. I
> end up having to hold the on/off button down to shut it down. 2) When i try
> turning it on sometimes everything on the desktop is all on one side (left
> side and the right side has two black lines going up and down). 3) Sometimes
> when screen freezes up when try to open a program. When this happens i can't
> turn off my computer.
>
> I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> what i bought. When i tried to us the cd that came with it, it said that it
> wasn't for Satellite A40.

mrsdcjones wrote:

> hi, i have a few problems. 1) When i try to turn off my computer it won't.
> I end up having to hold the on/off button down to shut it down. 2) When i
> try turning it on sometimes everything on the desktop is all on one side
> (left side and the right side has two black lines going up and down). 3)
> Sometimes when screen freezes up when try to open a program. When this
> happens i can't turn off my computer.
>
> I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> what i bought. When i tried to us the cd that came with it, it said that
> it wasn't for Satellite A40.

You have hardware issues. Contact Toshiba tech support for
repair/replacement. When you speak to them, tell them what happened with
the recovery disk.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

This am i had problems. My computer apparently did not shut down last nite;
the monitor had my email opened and when I attempted to end the task some
reason it disturb some program. However, my concern is whether or not
someone is trying to remotely access my computer without my consent. I turn
this off, but would like to know how to track if someone previously dial in
to my email account. I separated from my previous job and have not changed
my user name and password. Is there some where in the system where I can
retrieve this information. I need time and date and the user name

Thanks
Concerned New User

"Malke" wrote:

> mrsdcjones wrote:
>
> > hi, i have a few problems. 1) When i try to turn off my computer it won't.
> > I end up having to hold the on/off button down to shut it down. 2) When i
> > try turning it on sometimes everything on the desktop is all on one side
> > (left side and the right side has two black lines going up and down). 3)
> > Sometimes when screen freezes up when try to open a program. When this
> > happens i can't turn off my computer.
> >
> > I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> > what i bought. When i tried to us the cd that came with it, it said that
> > it wasn't for Satellite A40.
>
> You have hardware issues. Contact Toshiba tech support for
> repair/replacement. When you speak to them, tell them what happened with
> the recovery disk.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Pebble wrote:

> This am i had problems. My computer apparently did not shut down last
> nite; the monitor had my email opened and when I attempted to end the task
> some
> reason it disturb some program. However, my concern is whether or not
> someone is trying to remotely access my computer without my consent. I
> turn this off, but would like to know how to track if someone previously
> dial in
> to my email account. I separated from my previous job and have not
> changed
> my user name and password. Is there some where in the system where I can
> retrieve this information. I need time and date and the user name

Are you the Original Poster using a different name? It would seem not.
Please make a new post instead of hijacking this thread. Include all
pertinent details. These links will help you with that:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

thank you, Malke i will do that i have one more question. I bought it at
Bestbuy any have Ins. with them do you think i should bring it in and let
them check it.

Thank
you again.

"Malke" wrote:

> mrsdcjones wrote:
>
> > hi, i have a few problems. 1) When i try to turn off my computer it won't.
> > I end up having to hold the on/off button down to shut it down. 2) When i
> > try turning it on sometimes everything on the desktop is all on one side
> > (left side and the right side has two black lines going up and down). 3)
> > Sometimes when screen freezes up when try to open a program. When this
> > happens i can't turn off my computer.
> >
> > I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> > what i bought. When i tried to us the cd that came with it, it said that
> > it wasn't for Satellite A40.
>
> You have hardware issues. Contact Toshiba tech support for
> repair/replacement. When you speak to them, tell them what happened with
> the recovery disk.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

mrsdcjones wrote:

> thank you, Malke i will do that i have one more question. I bought it at
> Bestbuy any have Ins. with them do you think i should bring it in and let
> them check it.

I think BestBuy's GeekSquad is dreadful. I have first-hand experience with
this from fixing clients' machines after GeekSquad had worked on the
computers. Read about GeekSquad on www.consumerist.com if you want to see a
lot of other reasons why. However, if you have insurance with them, I
suppose you should use it. Back up your data first!

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thank You Malke for you time and your help.

"Malke" wrote:

> mrsdcjones wrote:
>
> > thank you, Malke i will do that i have one more question. I bought it at
> > Bestbuy any have Ins. with them do you think i should bring it in and let
> > them check it.
>
> I think BestBuy's GeekSquad is dreadful. I have first-hand experience with
> this from fixing clients' machines after GeekSquad had worked on the
> computers. Read about GeekSquad on www.consumerist.com if you want to see a
> lot of other reasons why. However, if you have insurance with them, I
> suppose you should use it. Back up your data first!
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

=?Utf-8?B?bXJzZGNqb25lcw==?= <mrsdcjones@discussions.microsoft.com> wrote:
>Your help is greatly need and Thank You in advancep "mrsdcjones" wrote:
> hi, i have a few problems. 1) When i try to turn off my computer it won't.
I
> end up having to hold the on/off button down to shut it down. 2) When i
try
> turning it on sometimes everything on the desktop is all on one side (left

> side and the right side has two black lines going up and down). 3)
Sometimes
> when screen freezes up when try to open a program. When this happens i
can't
> turn off my computer.
>
> I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's

> what i bought. When i tried to us the cd that came with it, it said that
it
> wasn't for Satellite A40.

I think you need to check the opposite & see whats loading when the computer
starts, run Spybot Search & Destroy in advance mode & check everything in
you Windows Startup, if that does not help then scan your computer with
anti-virus software, here are a few that are free:

a-squared
Avast
AVG
ClamWin
Avira

I hope this helps!
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