Windows update installation failure

I use winXP Pro SP2 disc. Legit copy. Will no longer accept updates, though
managed to put in SP3. Still won't update after that. took out SP3 and no
better. Put it in again...it did accept that but still wont update anything
else.

Also keeps finding two printers that I cant install as I dont know what they
can be. Have two printers in already. However at each boot up discovers two
new printers. So I have to cancel them each boot time. A bit annoying but not
overtaxing. I did try removing all the installed printers. Had no effect.

Have also twice done a windows repair using the xp-pr sp2 disc. No
improvement.

Have a third problem that I will air here. In order to try to avoid losing
everything, I have installed a new OS using the win xp sp2 disc on another
partition, having reformated that partition. No problem doioing that. I have
a router/modem in one unit. Netgear DG834v3 as a home network (hardwire). On
this partition whilst I can see that I am connected to the net, the icon
tells me 16Mbs ,or so, the machine refuses to conect in ANY other way at all
to the outside world although I can see the other computers in the intranet
i.e. here at home. No firewalls are installed on that partition. You can see
that I am connected using this original partition. Could any one help?

Anybody got the knowledge to help an old "buffer" sort out these probs? I
would be most grateful, my wife tells me I spend far too much time on the
computer trying to solve problems.

> I use winXP Pro SP2 disc. Legit copy. Will no longer accept updates, though
> managed to put in SP3.
> <snip>
> Have also twice done a windows repair using the xp-pr sp2 disc. No
> improvement.

You must have 'managed to put in SP3' by manually downloading the entire
package, correct ?

From: http://support.microsoft.com/kb/943144

To get the updates installed you need to do Method 1, register
wups2.dll from a Command Prompt *exactly* as it's laid out in the MSKB
article.

In order to avoid 'losing everything', suggest you purchase an external
Hard Drive and back up all your data to it.
Then reformat and reinstall XP as that will be the fastest route to
resolve the issues you cite.
After doing that, download and save the AU Client and WindowsUpdate
Reset Tool (v77e) before doing anything else:
http://www.codeplex.com/aureset/Rele...eleaseId=16139

After the download completes, close all open browsers and programs.
Now run au_client_tool_v77e_codeplex.exe, restart if prompted to.
The tool will download and install the latest Version of the Windows
Update Agent [WUA]. This version of the WUA is supposed to resolve the
wups2.dll registration issue. Also it scans the system faster when
checking for needed updates.

Now apply XP SP3, install the antivirus, install the printers'
softwares, and you're set. <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



questioner1 wrote:

> I use winXP Pro SP2 disc. Legit copy. Will no longer accept updates, though
> managed to put in SP3. Still won't update after that. took out SP3 and no
> better. Put it in again...it did accept that but still wont update anything
> else.
>
> Also keeps finding two printers that I cant install as I dont know what they
> can be. Have two printers in already. However at each boot up discovers two
> new printers. So I have to cancel them each boot time. A bit annoying but not
> overtaxing. I did try removing all the installed printers. Had no effect.
>
> Have also twice done a windows repair using the xp-pr sp2 disc. No
> improvement.
>
> Have a third problem that I will air here. In order to try to avoid losing
> everything, I have installed a new OS using the win xp sp2 disc on another
> partition, having reformated that partition. No problem doioing that. I have
> a router/modem in one unit. Netgear DG834v3 as a home network (hardwire). On
> this partition whilst I can see that I am connected to the net, the icon
> tells me 16Mbs ,or so, the machine refuses to conect in ANY other way at all
> to the outside world although I can see the other computers in the intranet
> i.e. here at home. No firewalls are installed on that partition. You can see
> that I am connected using this original partition. Could any one help?
>
> Anybody got the knowledge to help an old "buffer" sort out these probs? I
> would be most grateful, my wife tells me I spend far too much time on the
> computer trying to solve problems.

Thanks for your prompt reply. Yes I did download sp3, though I am unsure what
you mean by manually. I did ask for the "non-express" method and chose sp3.
I will in a few days when I have more time follow your advice. I was hoping
to avoid all that. It was for that reason that I was usung a new partition to
try and install a new OS. That in effect would bee the same. But then I hit
the third snag. Unable on tha partition to get int explorer or anything elso
to see the outside world even though it can tell me that I am connected to
the web and my download speed is 16 MBPS. It wont even let me activate
windows. What I did not tell you was that the back up mechanism would not
work either!!! It never rains but it pours! I took a chance in applying sp3
without a back up in the (vain) hope that installation of that sp3 would
perhaps cure me of some of my problems. Will feed back some news when I have
some but going away for a few days and the comp can go to sleep.
--
questioner1


"MowGreen [MVP]" wrote:

> > I use winXP Pro SP2 disc. Legit copy. Will no longer accept updates, though
> > managed to put in SP3.
> > <snip>
> > Have also twice done a windows repair using the xp-pr sp2 disc. No
> > improvement.
>
> You must have 'managed to put in SP3' by manually downloading the entire
> package, correct ?
>
> From: http://support.microsoft.com/kb/943144
>
> To get the updates installed you need to do Method 1, register
> wups2.dll from a Command Prompt *exactly* as it's laid out in the MSKB
> article.
>
> In order to avoid 'losing everything', suggest you purchase an external
> Hard Drive and back up all your data to it.
> Then reformat and reinstall XP as that will be the fastest route to
> resolve the issues you cite.
> After doing that, download and save the AU Client and WindowsUpdate
> Reset Tool (v77e) before doing anything else:
> http://www.codeplex.com/aureset/Rele...eleaseId=16139
>
> After the download completes, close all open browsers and programs.
> Now run au_client_tool_v77e_codeplex.exe, restart if prompted to.
> The tool will download and install the latest Version of the Windows
> Update Agent [WUA]. This version of the WUA is supposed to resolve the
> wups2.dll registration issue. Also it scans the system faster when
> checking for needed updates.
>
> Now apply XP SP3, install the antivirus, install the printers'
> softwares, and you're set. <w>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> questioner1 wrote:
>
> > I use winXP Pro SP2 disc. Legit copy. Will no longer accept updates, though
> > managed to put in SP3. Still won't update after that. took out SP3 and no
> > better. Put it in again...it did accept that but still wont update anything
> > else.
> >
> > Also keeps finding two printers that I cant install as I dont know what they
> > can be. Have two printers in already. However at each boot up discovers two
> > new printers. So I have to cancel them each boot time. A bit annoying but not
> > overtaxing. I did try removing all the installed printers. Had no effect.
> >
> > Have also twice done a windows repair using the xp-pr sp2 disc. No
> > improvement.
> >
> > Have a third problem that I will air here. In order to try to avoid losing
> > everything, I have installed a new OS using the win xp sp2 disc on another
> > partition, having reformated that partition. No problem doioing that. I have
> > a router/modem in one unit. Netgear DG834v3 as a home network (hardwire). On
> > this partition whilst I can see that I am connected to the net, the icon
> > tells me 16Mbs ,or so, the machine refuses to conect in ANY other way at all
> > to the outside world although I can see the other computers in the intranet
> > i.e. here at home. No firewalls are installed on that partition. You can see
> > that I am connected using this original partition. Could any one help?
> >
> > Anybody got the knowledge to help an old "buffer" sort out these probs? I
> > would be most grateful, my wife tells me I spend far too much time on the
> > computer trying to solve problems.
>

Before reapplying SP3, please read this article to spare you further
grief: Windows XP SP3 - Read all prerequisites for a successful
installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

The standalone SP3 package is here:
http://www.microsoft.com/downloads/i...splayLang%3den

Download and save it beforehand.

BTW, the AU Client and WindowsUpdate Reset Tool (v77e) has been pulled
for review again. The latest Version of the Windows Update Agent has
been redesigned to rectify the wups2.dll registration issue and it scans
faster than previous Versions.
Step by step instructions for it's installation are here:
http://www.bleepingcomputer.com/blog...showentry=1172


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



questioner1 wrote:

> Thanks for your prompt reply. Yes I did download sp3, though I am unsure what
> you mean by manually. I did ask for the "non-express" method and chose sp3.
> I will in a few days when I have more time follow your advice. I was hoping
> to avoid all that. It was for that reason that I was usung a new partition to
> try and install a new OS. That in effect would bee the same. But then I hit
> the third snag. Unable on tha partition to get int explorer or anything elso
> to see the outside world even though it can tell me that I am connected to
> the web and my download speed is 16 MBPS. It wont even let me activate
> windows. What I did not tell you was that the back up mechanism would not
> work either!!! It never rains but it pours! I took a chance in applying sp3
> without a back up in the (vain) hope that installation of that sp3 would
> perhaps cure me of some of my problems. Will feed back some news when I have
> some but going away for a few days and the comp can go to sleep.

Thanks...problem no 1 regarding updates has been resolved. I am very grateful
for that.
--
questioner1


"MowGreen [MVP]" wrote:

> Before reapplying SP3, please read this article to spare you further
> grief: Windows XP SP3 - Read all prerequisites for a successful
> installation
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>
> The standalone SP3 package is here:
> http://www.microsoft.com/downloads/i...splayLang%3den
>
> Download and save it beforehand.
>
> BTW, the AU Client and WindowsUpdate Reset Tool (v77e) has been pulled
> for review again. The latest Version of the Windows Update Agent has
> been redesigned to rectify the wups2.dll registration issue and it scans
> faster than previous Versions.
> Step by step instructions for it's installation are here:
> http://www.bleepingcomputer.com/blog...showentry=1172
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> questioner1 wrote:
>
> > Thanks for your prompt reply. Yes I did download sp3, though I am unsure what
> > you mean by manually. I did ask for the "non-express" method and chose sp3.
> > I will in a few days when I have more time follow your advice. I was hoping
> > to avoid all that. It was for that reason that I was usung a new partition to
> > try and install a new OS. That in effect would bee the same. But then I hit
> > the third snag. Unable on tha partition to get int explorer or anything elso
> > to see the outside world even though it can tell me that I am connected to
> > the web and my download speed is 16 MBPS. It wont even let me activate
> > windows. What I did not tell you was that the back up mechanism would not
> > work either!!! It never rains but it pours! I took a chance in applying sp3
> > without a back up in the (vain) hope that installation of that sp3 would
> > perhaps cure me of some of my problems. Will feed back some news when I have
> > some but going away for a few days and the comp can go to sleep.
>

questioner1 wrote:

> Thanks...problem no 1 regarding updates has been resolved. I am very grateful
> for that.

Glad to hear that and you're mowst welcome.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============