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Internet Explorer 6 stopped working!

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  #1 (permalink)  
Old 01-08-2008, 06:09 PM
Trish
 
Posts: n/a
Internet Explorer 6 stopped working!
Hi,
I want to remove Norton Internet Secuity 2007 and install new free antivirus
(AVG) and a firewall (Zone Alarm) on my PC. The first time I attempted this
(doing it in the above order using Add/ Install programs to remove Norton and
the new Program installation programs) Internet Explorer(IE) was working
until I had installed Zone Alarm, and from then on IE would not open at all
when I opened it (however when I shut down windows XP an Internet Explorer
error message appeared saying it had not shut down properly even though no IE
window was open on shut down and XP told me that no applications were running
in Task Manager.)
I then tried a system restore using Norton Go back to return my PC to before
installing Zone Alarm and IE still did not work. I then tried restoring it
back to where I started with Norton running- and IE was working again. I
still need to remove Norton and install the new software though, so this time
I removed Norton again using Add/remove programs and IE again stops working-
so I again restore the system to where it was in the beginning and IE starts
working again.

My problem, is what can I do to remove Norton and add the replacement
software whilst keeping IE working? It is really worring that removing
programs is having such a devastating effect on the function of my PC. I
don't want to be tied to Norton- it's slowing down my PC!
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  #2 (permalink)  
Old 01-08-2008, 10:09 PM
deejaydee
 
Posts: n/a
Re: Internet Explorer 6 stopped working!
Hi ,
Just reading your post about Norton Internet Security. there is a
special tool for removal.
earlier this evening I downloaded a special removal program from
Norton website ,
I am preparing for removal early next month on a laptop. I am
currently using Avast A/Virus & Zone Alarm
on two desktops ,both are free.

deejaydee


"Trish" <Trish@discussions.microsoft.com> wrote in message
news73C70B7-FA49-4D6C-ABC8-D2D5435596E0@microsoft.com...
> Hi,
> I want to remove Norton Internet Secuity 2007 and install new free
> antivirus
> (AVG) and a firewall (Zone Alarm) on my PC. The first time I attempted
> this
> (doing it in the above order using Add/ Install programs to remove Norton
> and
> the new Program installation programs) Internet Explorer(IE) was working
> until I had installed Zone Alarm, and from then on IE would not open at
> all
> when I opened it (however when I shut down windows XP an Internet Explorer
> error message appeared saying it had not shut down properly even though no
> IE
> window was open on shut down and XP told me that no applications were
> running
> in Task Manager.)
> I then tried a system restore using Norton Go back to return my PC to
> before
> installing Zone Alarm and IE still did not work. I then tried restoring it
> back to where I started with Norton running- and IE was working again. I
> still need to remove Norton and install the new software though, so this
> time
> I removed Norton again using Add/remove programs and IE again stops
> working-
> so I again restore the system to where it was in the beginning and IE
> starts
> working again.
>
> My problem, is what can I do to remove Norton and add the replacement
> software whilst keeping IE working? It is really worring that removing
> programs is having such a devastating effect on the function of my PC. I
> don't want to be tied to Norton- it's slowing down my PC!



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  #3 (permalink)  
Old 01-09-2008, 05:57 PM
smlunatick
 
Posts: n/a
Re: Internet Explorer 6 stopped working!
On Jan 8, 5:09*pm, "deejaydee" <davidjoh...@ntlworld.com> wrote:
> Hi ,
> * * * * Just reading your post about Norton Internet Security. there is a
> special tool for removal.
> * * * * earlier this evening I downloaded *a special removal program from
> Norton website ,
> * * * * I am preparing for removal *early next month on a laptop.. I am
> currently using Avast A/Virus & Zone Alarm
> * * * * *on two desktops ,both are free.
>
> * * * * * * * * deejaydee
>
> "Trish" <Tr...@discussions.microsoft.com> wrote in message
>
> news73C70B7-FA49-4D6C-ABC8-D2D5435596E0@microsoft.com...
>
>
>
> > Hi,
> > I want to remove Norton Internet Secuity 2007 and install new free
> > antivirus
> > (AVG) and a firewall (Zone Alarm) on my PC. The first time I attempted
> > this
> > (doing it in the above order using Add/ Install programs to remove Norton
> > and
> > the new Program installation programs) Internet Explorer(IE) was working
> > until I had installed Zone Alarm, and from then on IE would not open at
> > all
> > when I opened it (however when I shut down windows XP an Internet Explorer
> > error message appeared saying it had not shut down properly even though no
> > IE
> > window was open on shut down and XP told me that no applications were
> > running
> > in Task Manager.)
> > I then tried a system restore using Norton Go back to return my PC to
> > before
> > installing Zone Alarm and IE still did not work. I then tried restoring it
> > back to where I started with Norton running- and IE was working again. I
> > still need to remove Norton and install the new software though, so this
> > time
> > I removed Norton again using Add/remove programs and IE again stops
> > working-
> > so I again restore the system to where it was in the beginning and IE
> > starts
> > working again.

>
> > My problem, is what can I do to remove Norton and add the replacement
> > software whilst keeping IE working? It is really worring that removing
> > programs is having such a devastating effect on the function of my PC. I
> > don't want to be tied to Norton- it's slowing down my PC!- Hide quoted text -

>
> - Show quoted text -


You need to know that the Norton "removal" tool will remove "all"
Norton products installed on your system (starting with 2003.) Norton
also states that the tool may remove ACT! software.
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