SP89
Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms797159.aspx
0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
This occurs when Windows switches into kernel mode and a user-mode
subsystem, such as Winlogon or the Client Server Runtime Subsystem
(CSRSS), is compromised. Security can no longer be guaranteed. Because
Win XP can't run without Winlogon or CSRSS, this is one of the few
situations where the failure of a user-mode service can cause the system
to stop responding. This Stop message also can occur as a result of
malware infestation or when the computer is restarted after a system
administrator has modified permissions so that the SYSTEM account no
longer has adequate permissions to access system files and folders.
Source:
http://aumha.org/a/stop.htm
What seller told you is possibly true. What were you provided with in
terms of XP disks? Does the system disk include SP2. Were you provided
with any other disks, which might contain third party drivers?
Manuals:
http://support.euro.dell.com/support...0/en/index.htm
The key combinations here may offer opportunities:
http://support.euro.dell.com/support...n/ug/specs.htm
Advice on reinstalling Windows XP
http://support.euro.dell.com/support...ot.htm#1124187
There is quite a bit to absorb in the above so I will leave you to it.
Come back with any questions and I will try to help.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
SP89 wrote:
>>
> I Pressed the F8 button and pressed Disable automatic restart on
> system failure, it stayed on a bit longer then the screen went blue
> and had ''Stop:Cooo21a{Fatal System Error}'' typed on it. Ive
> contacted the person i had the computer off and he said its a virus
> and needs to have windows reinstalled. Could this be the case?
> Please let me know, Thanks