Thank You so much Carey for helping me solve my computer problems, i was
having the same problem Kathie was having (code 19) and your resolution
helped me fix it Quickly and Easily.
Thank you again, you really dont know how much this means to me after trying
by myself for weeks and weeks, THANKS!
"Carey Frisch [MVP]" wrote:
> CD-ROM Access Is Missing and Messages Cite Error Code 31, Â*Code 32,
> Code 19, Code 39, or Code 41
> http://support.microsoft.com/default...b;en-us;314060
>
> To resolve your issue, follow these steps:
>
> 1. Start Registry Editor (Regedt32.exe).
> [Start > Run and type: REGEDIT , and hit enter]
>
> 2. Locate the UpperFilters value under the following key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 3. On the Edit menu, click Delete, and then click OK.
>
> 4. Locate the LowerFilters value under the same key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 5. On the Edit menu, click Delete, and then click OK.
>
> 6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
> if you notice lost functionality in a particular program, such as CD recording software, you may need
> to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
>
> 7. Restart your computer.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "kathie16" wrote:
>
> | My CD player has disappeared. The Error msg is "Code 19" - Windows cannot
> | start this hardware device because configuration information in the registry
> | is damaged or incomplete. Can I fix this?
> | --
> | kmh in Atlanta
>
>
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