Repost:
Free phone support for Internet Explorer 7/WinXP (installation issues only)
is available through 30 Jun-08, based on your locale. Customers must be
running WinXP in a non-domain environment.
In North America, call 1-866-234-6020
Hours of operation:
Monday-Friday 5 am - 9 pm Pacific Standard Time
Saturday-Sunday 6 am - 3 pm Pacific Standard Time
For other IE7 issues, start here:
http://support.microsoft.com/gp/wusupport
International customers can receive support from their local Microsoft
subsidiaries. For more information about how to contact Microsoft for
support issues, visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Asnell wrote:
> When I type explorer.exe there, I get the same error message.
>
> "Robert Aldwinckle" wrote:
>
>> (cross-post added to XP Perf & Maint)
>> "Asnell" <Asnell@discussions.microsoft.com> wrote in message
>> news:26210042-13D0-4FE6-BBA9-BB096C65CF63@microsoft.com...
>>> I just installed IE 7 on a laptop. After installation I clicked yes to
>>> automatically reboot. After reboot, got an error message saying Windows
>>> explorer encounterred a problem and needs to close. There is then no
>>> desktop.
>>
>>
>> That's because explorer.exe provides the Desktop and the Taskbar.
>> You need to open Task Manager, e.g. press Ctrl-Alt-Delete
>> and use its File, New... command to restart explorer.exe
>>
>>
>>> When I hit the "More Information" link after sending the report, I get
>>> the
>>> following message: "Windows cannot find
>>> 'http://oca.microsoft.com/resredir.aspx?SID=1130&BucketTable=18&Bucket=14285 9138LCID=1033&OS=5.1.2600.2.00010100.20'
>>> Make sure you typed the name correctly and try again"
>>>
>>> I went into set up and had it start at last known good configuration,
>>> and
>>> that did not fix the problem. Any ideas?
>>
>>
>> If restarting explorer.exe doesn't work you can still start other
>> things
>> that you would normally use your Desktop or your Taskbar's Start menu
>> to do. For example, you could open the Control Panel by starting
>> control.exe or you could start a specific Control Panel applet by giving
>> it as an operand to that program. For example, you could open
>> Add/Remove Programs
>> by starting control.exe appwiz.cpl
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---