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Windows Picture and Fax Viewer problem

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  #1 (permalink)  
Old 02-04-2008, 12:32 PM
Paula
 
Posts: n/a
Windows Picture and Fax Viewer problem
Posted this in another forum earlier, but got no response.

I run XP Pro, McAfee Security suite, keep system updated and scanned for
bugs/etc weekly.

Problem: when I open a picture with Win Pic and Fax Viewer, there are
several pictures attached to the one I am trying to open. These were pics
that came from an email several months ago, and were deleted at the time.
When I open a picture with any other program, there are no add'l pics
attached to it. The type of pic I try to open makes no difference.

I have searched for files with the label on the 'extra' pics but nothing
comes up. I have gone through all files visually with pictures in them, but
cannot find these 8 pictures. I also cannot locate the win pic & fax viewer
file to see if they are somehow attached to this function.

Any suggestions appreciated.




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  #2 (permalink)  
Old 02-04-2008, 01:52 PM
John Inzer
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
Paula wrote:
> Posted this in another forum earlier, but got no response.
>
> I run XP Pro, McAfee Security suite, keep system updated and scanned
> for bugs/etc weekly.
>
> Problem: when I open a picture with Win Pic and Fax Viewer, there are
> several pictures attached to the one I am trying to open. These were
> pics that came from an email several months ago, and were deleted at
> the time. When I open a picture with any other program, there are no
> add'l pics attached to it. The type of pic I try to open makes no
> difference.
> I have searched for files with the label on the 'extra' pics but
> nothing comes up. I have gone through all files visually with
> pictures in them, but cannot find these 8 pictures. I also cannot
> locate the win pic & fax viewer file to see if they are somehow
> attached to this function.
> Any suggestions appreciated.

===============================
You are seeing Temporary Internet Files.

If you wish to recover these pictures...navigate
to your Temporary Internet Files folder.

C:\Documents and Settings\>username<\
Local Settings\Temporary Internet Files

If you cannot find the folder it may be hidden...
open any folder and go to...Tools / Folder Options /
View tab...Tick..."Show Hidden Files and Folders /
Apply / OK. Now try again to find the folder.

===

If you wish to eliminate the files...read the following.

Running Disk Cleanup to delete Temporary
Internet Files may help:

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

Also the following article explains how to
empty the Temporary Internet Files folder:

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

And...if you use MS Outlook...the following
info previously posted by Yves Alarie may
be useful:

Files downloaded from the internet or e-mail,
may be in a subfolder of your Temporary
Internet Files folder.

The folder name will start with OLK and
there will be a number after OLK. The easiest
way to find this folder is to search for OLK*
and once found open it and see if the files
are there.

Click on Start and Search and then:
All files and folders
More advanced options
Search system folders
Search hidden files and folders
Search subfolders

In the top textbox "All or part..."
type in exactly this OLK*
and click search

This search will take a while but should
return all folders starting with OLK.

Open the folders, change the view to
Thumbnails and see if the unwanted files are
there. If so, just select them and delete. They
will go to your Recycle bin, delete them from
there also. Or, hold the Shift key down when
you delete them in order to prevent them from
going into your Recycle bin.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


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  #3 (permalink)  
Old 02-04-2008, 06:27 PM
Paula
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
I have done all that were suggested. I do disk clean up regularly as part
of my maintenance, but repeated it again.

The pics - which I don't want!- are nowhere to be found. OLK* located a
couple files, but these particular pics were not there. And I did include
the advanced options in the search.



They appear to be 'attached' to the win pic & fax viewer function. They do
not occur with any other picture viewing program.

Can I get to the win p&f viewer program and see if there are somehow
attached there??? I have been unable to get that function to come up so I
can search it.

"John Inzer" <oobie@doobie.xyz> wrote in message
news:eLKhzUzZIHA.2000@TK2MSFTNGP05.phx.gbl...
> Paula wrote:
>> Posted this in another forum earlier, but got no response.
>>
>> I run XP Pro, McAfee Security suite, keep system updated and scanned
>> for bugs/etc weekly.
>>
>> Problem: when I open a picture with Win Pic and Fax Viewer, there are
>> several pictures attached to the one I am trying to open. These were
>> pics that came from an email several months ago, and were deleted at
>> the time. When I open a picture with any other program, there are no
>> add'l pics attached to it. The type of pic I try to open makes no
>> difference.
>> I have searched for files with the label on the 'extra' pics but
>> nothing comes up. I have gone through all files visually with
>> pictures in them, but cannot find these 8 pictures. I also cannot
>> locate the win pic & fax viewer file to see if they are somehow
>> attached to this function.
>> Any suggestions appreciated.

> ===============================
> You are seeing Temporary Internet Files.
>
> If you wish to recover these pictures...navigate
> to your Temporary Internet Files folder.
>
> C:\Documents and Settings\>username<\
> Local Settings\Temporary Internet Files
>
> If you cannot find the folder it may be hidden...
> open any folder and go to...Tools / Folder Options /
> View tab...Tick..."Show Hidden Files and Folders /
> Apply / OK. Now try again to find the folder.
>
> ===
>
> If you wish to eliminate the files...read the following.
>
> Running Disk Cleanup to delete Temporary
> Internet Files may help:
>
> (310312) Description of the Disk Cleanup
> Tool in Windows XP
> http://support.microsoft.com/?kbid=310312
>
> Also the following article explains how to
> empty the Temporary Internet Files folder:
>
> (260897) How to Delete the Contents of the
> Temporary Internet Files Folder
> http://support.microsoft.com/?kbid=260897
>
> And...if you use MS Outlook...the following
> info previously posted by Yves Alarie may
> be useful:
>
> Files downloaded from the internet or e-mail,
> may be in a subfolder of your Temporary
> Internet Files folder.
>
> The folder name will start with OLK and
> there will be a number after OLK. The easiest
> way to find this folder is to search for OLK*
> and once found open it and see if the files
> are there.
>
> Click on Start and Search and then:
> All files and folders
> More advanced options
> Search system folders
> Search hidden files and folders
> Search subfolders
>
> In the top textbox "All or part..."
> type in exactly this OLK*
> and click search
>
> This search will take a while but should
> return all folders starting with OLK.
>
> Open the folders, change the view to
> Thumbnails and see if the unwanted files are
> there. If so, just select them and delete. They
> will go to your Recycle bin, delete them from
> there also. Or, hold the Shift key down when
> you delete them in order to prevent them from
> going into your Recycle bin.
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://support.microsoft.com/ph/695
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>



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  #4 (permalink)  
Old 02-04-2008, 07:23 PM
John Inzer
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
Paula wrote:
> I have done all that were suggested. I do disk clean up regularly as
> part of my maintenance, but repeated it again.
>
> The pics - which I don't want!- are nowhere to be found. OLK*
> located a couple files, but these particular pics were not there. And I
> did include the advanced options in the search.
>
>
>
> They appear to be 'attached' to the win pic & fax viewer function. They do
> not occur with any other picture viewing program.
>
> Can I get to the win p&f viewer program and see if there are somehow
> attached there??? I have been unable to get that function to come up
> so I can search it.

==================================
There are no files saved in the WP&F viewer
which is not a program...it is the shimgvw.dll file...
it simply displays the contents of an open folder.

Once again...the files you are seeing are
Temporary Internet Files...when they are deleted
you will no longer see them.

Did you navigate to the Temporary Internet Files
folder and delete the contents?

Did you follow the instructions in the following
article?

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


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  #5 (permalink)  
Old 02-04-2008, 10:41 PM
Michael J. Mahon
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
John Inzer wrote:
> Paula wrote:
>
>>I have done all that were suggested. I do disk clean up regularly as
>>part of my maintenance, but repeated it again.
>>
>>The pics - which I don't want!- are nowhere to be found. OLK*
>>located a couple files, but these particular pics were not there. And I
>>did include the advanced options in the search.
>>
>>
>>
>>They appear to be 'attached' to the win pic & fax viewer function. They do
>>not occur with any other picture viewing program.
>>
>>Can I get to the win p&f viewer program and see if there are somehow
>>attached there??? I have been unable to get that function to come up
>>so I can search it.

>
> ==================================
> There are no files saved in the WP&F viewer
> which is not a program...it is the shimgvw.dll file...
> it simply displays the contents of an open folder.
>
> Once again...the files you are seeing are
> Temporary Internet Files...when they are deleted
> you will no longer see them.
>
> Did you navigate to the Temporary Internet Files
> folder and delete the contents?
>
> Did you follow the instructions in the following
> article?
>
> (260897) How to Delete the Contents of the
> Temporary Internet Files Folder
> http://support.microsoft.com/?kbid=260897


Does WP&F viewer automatically look inside .zip archives?

Some online services automatically zip multiple pictures into
an archive, and name it with the name of one of the pictures (plus
..zip).

If the .zip file was saved, but ".zip" is not being displayed
because it is a "recognized" file type, it might produce this
puzzling effect.

Another good reason to change the Windows default to *not* suppress
"known" file suffixes!

BTW, anyone with a broadband connection can afford to delete all
temporary internet files each time the browser exits. Select that
default behavior by checking the appropriate box in the list under
"Security" in the "Advanced" Internet Options pane--then you'll
never have to worry about a buildup of "temporary" internet files
again.

-michael

"The wastebasket is our most important design
tool--and it's seriously underused."
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  #6 (permalink)  
Old 02-05-2008, 02:04 AM
Yves Alarie
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
I don't think you followed all instructions provided by John Inzer.
Try following this again:

If these are files were downloaded from or e-
mail, they may be in a subfolder of your Internet temporary files. The
folder
name will start with OLK and there will be a number after OLK. The easiest
way to find this folder it is to search for OLK* and once found open it and
see if the
files are there.
Click on Start and Search and then
All files and folders
More advanced options
Search system folders
Search hidden files and folders
Search subfolders
In the top textbox "All or part..." type in exactly this
OLK*
and click search
This search will take a while but should return all
folders starting with
OLK.
Open the folders, change the view to Thumbnails and see
if the unwanted
files are there. If so, just select them and delete. They
will go to your Recycle bin, delete them from there also. Or, hold the Shift
key down when you delete them in order to prevent them from going into your
Recycle bin.
>
>



"Paula" <vpall@hotmail.com> wrote in message
news:NKmdnXYvx_JAxTranZ2dnUVZ_ommnZ2d@comcast.com. ..
>I have done all that were suggested. I do disk clean up regularly as part
>of my maintenance, but repeated it again.
>
> The pics - which I don't want!- are nowhere to be found. OLK* located a
> couple files, but these particular pics were not there. And I did include
> the advanced options in the search.
>
>
>
> They appear to be 'attached' to the win pic & fax viewer function. They
> do not occur with any other picture viewing program.
>
> Can I get to the win p&f viewer program and see if there are somehow
> attached there??? I have been unable to get that function to come up so I
> can search it.
>
> "John Inzer" <oobie@doobie.xyz> wrote in message
> news:eLKhzUzZIHA.2000@TK2MSFTNGP05.phx.gbl...
>> Paula wrote:
>>> Posted this in another forum earlier, but got no response.
>>>
>>> I run XP Pro, McAfee Security suite, keep system updated and scanned
>>> for bugs/etc weekly.
>>>
>>> Problem: when I open a picture with Win Pic and Fax Viewer, there are
>>> several pictures attached to the one I am trying to open. These were
>>> pics that came from an email several months ago, and were deleted at
>>> the time. When I open a picture with any other program, there are no
>>> add'l pics attached to it. The type of pic I try to open makes no
>>> difference.
>>> I have searched for files with the label on the 'extra' pics but
>>> nothing comes up. I have gone through all files visually with
>>> pictures in them, but cannot find these 8 pictures. I also cannot
>>> locate the win pic & fax viewer file to see if they are somehow
>>> attached to this function.
>>> Any suggestions appreciated.

>> ===============================
>> You are seeing Temporary Internet Files.
>>
>> If you wish to recover these pictures...navigate
>> to your Temporary Internet Files folder.
>>
>> C:\Documents and Settings\>username<\
>> Local Settings\Temporary Internet Files
>>
>> If you cannot find the folder it may be hidden...
>> open any folder and go to...Tools / Folder Options /
>> View tab...Tick..."Show Hidden Files and Folders /
>> Apply / OK. Now try again to find the folder.
>>
>> ===
>>
>> If you wish to eliminate the files...read the following.
>>
>> Running Disk Cleanup to delete Temporary
>> Internet Files may help:
>>
>> (310312) Description of the Disk Cleanup
>> Tool in Windows XP
>> http://support.microsoft.com/?kbid=310312
>>
>> Also the following article explains how to
>> empty the Temporary Internet Files folder:
>>
>> (260897) How to Delete the Contents of the
>> Temporary Internet Files Folder
>> http://support.microsoft.com/?kbid=260897
>>
>> And...if you use MS Outlook...the following
>> info previously posted by Yves Alarie may
>> be useful:
>>
>> Files downloaded from the internet or e-mail,
>> may be in a subfolder of your Temporary
>> Internet Files folder.
>>
>> The folder name will start with OLK and
>> there will be a number after OLK. The easiest
>> way to find this folder is to search for OLK*
>> and once found open it and see if the files
>> are there.
>>
>> Click on Start and Search and then:
>> All files and folders
>> More advanced options
>> Search system folders
>> Search hidden files and folders
>> Search subfolders
>>
>> In the top textbox "All or part..."
>> type in exactly this OLK*
>> and click search
>>
>> This search will take a while but should
>> return all folders starting with OLK.
>>
>> Open the folders, change the view to
>> Thumbnails and see if the unwanted files are
>> there. If so, just select them and delete. They
>> will go to your Recycle bin, delete them from
>> there also. Or, hold the Shift key down when
>> you delete them in order to prevent them from
>> going into your Recycle bin.
>>
>> --
>>
>> John Inzer
>> MS Picture It! -
>> Digital Image MVP
>>
>> Digital Image
>> Highlights and FAQs
>> http://support.microsoft.com/ph/695
>>
>> Notice
>> This is not tech support
>> I am a volunteer
>>
>> Solutions that work for
>> me may not work for you
>>
>> Proceed at your own risk
>>

>
>



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  #7 (permalink)  
Old 02-05-2008, 12:41 PM
Paula
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
Yes, I did, in fact, follow the info left earlier re: temp files. I found
OLK files, but none were the ones that keep popping up. Everything re: temp
files that was posted earlier was followed. Temp files are cleared from my
system every week in the normal way at any rate. This problem has been
going on for several months.

I will try to find the zip files that Michael refrenced.



"Yves Alarie" <rd50@@pitt.edu> wrote in message
news:eqwP8t5ZIHA.5088@TK2MSFTNGP06.phx.gbl...
>I don't think you followed all instructions provided by John Inzer.
> Try following this again:
>
> If these are files were downloaded from or e-
> mail, they may be in a subfolder of your Internet temporary files. The
> folder
> name will start with OLK and there will be a number after OLK. The easiest
> way to find this folder it is to search for OLK* and once found open it
> and see if the
> files are there.
> Click on Start and Search and then
> All files and folders
> More advanced options
> Search system folders
> Search hidden files and folders
> Search subfolders
> In the top textbox "All or part..." type in exactly this
> OLK*
> and click search
> This search will take a while but should return all
> folders starting with
> OLK.
> Open the folders, change the view to Thumbnails and see
> if the unwanted
> files are there. If so, just select them and delete. They
> will go to your Recycle bin, delete them from there also. Or, hold the
> Shift key down when you delete them in order to prevent them from going
> into your Recycle bin.
>>
>>

>
>
> "Paula" <vpall@hotmail.com> wrote in message
> news:NKmdnXYvx_JAxTranZ2dnUVZ_ommnZ2d@comcast.com. ..
>>I have done all that were suggested. I do disk clean up regularly as part
>>of my maintenance, but repeated it again.
>>
>> The pics - which I don't want!- are nowhere to be found. OLK* located a
>> couple files, but these particular pics were not there. And I did
>> include the advanced options in the search.
>>
>>
>>
>> They appear to be 'attached' to the win pic & fax viewer function. They
>> do not occur with any other picture viewing program.
>>
>> Can I get to the win p&f viewer program and see if there are somehow
>> attached there??? I have been unable to get that function to come up so
>> I can search it.
>>
>> "John Inzer" <oobie@doobie.xyz> wrote in message
>> news:eLKhzUzZIHA.2000@TK2MSFTNGP05.phx.gbl...
>>> Paula wrote:
>>>> Posted this in another forum earlier, but got no response.
>>>>
>>>> I run XP Pro, McAfee Security suite, keep system updated and scanned
>>>> for bugs/etc weekly.
>>>>
>>>> Problem: when I open a picture with Win Pic and Fax Viewer, there are
>>>> several pictures attached to the one I am trying to open. These were
>>>> pics that came from an email several months ago, and were deleted at
>>>> the time. When I open a picture with any other program, there are no
>>>> add'l pics attached to it. The type of pic I try to open makes no
>>>> difference.
>>>> I have searched for files with the label on the 'extra' pics but
>>>> nothing comes up. I have gone through all files visually with
>>>> pictures in them, but cannot find these 8 pictures. I also cannot
>>>> locate the win pic & fax viewer file to see if they are somehow
>>>> attached to this function.
>>>> Any suggestions appreciated.
>>> ===============================
>>> You are seeing Temporary Internet Files.
>>>
>>> If you wish to recover these pictures...navigate
>>> to your Temporary Internet Files folder.
>>>
>>> C:\Documents and Settings\>username<\
>>> Local Settings\Temporary Internet Files
>>>
>>> If you cannot find the folder it may be hidden...
>>> open any folder and go to...Tools / Folder Options /
>>> View tab...Tick..."Show Hidden Files and Folders /
>>> Apply / OK. Now try again to find the folder.
>>>
>>> ===
>>>
>>> If you wish to eliminate the files...read the following.
>>>
>>> Running Disk Cleanup to delete Temporary
>>> Internet Files may help:
>>>
>>> (310312) Description of the Disk Cleanup
>>> Tool in Windows XP
>>> http://support.microsoft.com/?kbid=310312
>>>
>>> Also the following article explains how to
>>> empty the Temporary Internet Files folder:
>>>
>>> (260897) How to Delete the Contents of the
>>> Temporary Internet Files Folder
>>> http://support.microsoft.com/?kbid=260897
>>>
>>> And...if you use MS Outlook...the following
>>> info previously posted by Yves Alarie may
>>> be useful:
>>>
>>> Files downloaded from the internet or e-mail,
>>> may be in a subfolder of your Temporary
>>> Internet Files folder.
>>>
>>> The folder name will start with OLK and
>>> there will be a number after OLK. The easiest
>>> way to find this folder is to search for OLK*
>>> and once found open it and see if the files
>>> are there.
>>>
>>> Click on Start and Search and then:
>>> All files and folders
>>> More advanced options
>>> Search system folders
>>> Search hidden files and folders
>>> Search subfolders
>>>
>>> In the top textbox "All or part..."
>>> type in exactly this OLK*
>>> and click search
>>>
>>> This search will take a while but should
>>> return all folders starting with OLK.
>>>
>>> Open the folders, change the view to
>>> Thumbnails and see if the unwanted files are
>>> there. If so, just select them and delete. They
>>> will go to your Recycle bin, delete them from
>>> there also. Or, hold the Shift key down when
>>> you delete them in order to prevent them from
>>> going into your Recycle bin.
>>>
>>> --
>>>
>>> John Inzer
>>> MS Picture It! -
>>> Digital Image MVP
>>>
>>> Digital Image
>>> Highlights and FAQs
>>> http://support.microsoft.com/ph/695
>>>
>>> Notice
>>> This is not tech support
>>> I am a volunteer
>>>
>>> Solutions that work for
>>> me may not work for you
>>>
>>> Proceed at your own risk
>>>

>>
>>

>
>



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  #8 (permalink)  
Old 02-05-2008, 03:21 PM
Yves Alarie
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
Then you really have a very obscure problem.
The posted solutions given to you have always worked before. So we now have
to think harder about what the problem could be.
Sorry about not being able to provide more help.


"Paula" <vpall@hotmail.com> wrote in message
news:U_udnTRSL-DjxDXanZ2dnUVZ_gqdnZ2d@comcast.com...
> Yes, I did, in fact, follow the info left earlier re: temp files. I found
> OLK files, but none were the ones that keep popping up. Everything re:
> temp files that was posted earlier was followed. Temp files are cleared
> from my system every week in the normal way at any rate. This problem has
> been going on for several months.
>
> I will try to find the zip files that Michael refrenced.
>
>
>
> "Yves Alarie" <rd50@@pitt.edu> wrote in message
> news:eqwP8t5ZIHA.5088@TK2MSFTNGP06.phx.gbl...
>>I don't think you followed all instructions provided by John Inzer.
>> Try following this again:
>>
>> If these are files were downloaded from or e-
>> mail, they may be in a subfolder of your Internet temporary files. The
>> folder
>> name will start with OLK and there will be a number after OLK. The
>> easiest
>> way to find this folder it is to search for OLK* and once found open it
>> and see if the
>> files are there.
>> Click on Start and Search and then
>> All files and folders
>> More advanced options
>> Search system folders
>> Search hidden files and folders
>> Search subfolders
>> In the top textbox "All or part..." type in exactly this
>> OLK*
>> and click search
>> This search will take a while but should return all
>> folders starting with
>> OLK.
>> Open the folders, change the view to Thumbnails and see
>> if the unwanted
>> files are there. If so, just select them and delete. They
>> will go to your Recycle bin, delete them from there also. Or, hold the
>> Shift key down when you delete them in order to prevent them from going
>> into your Recycle bin.
>>>
>>>

>>
>>
>> "Paula" <vpall@hotmail.com> wrote in message
>> news:NKmdnXYvx_JAxTranZ2dnUVZ_ommnZ2d@comcast.com. ..
>>>I have done all that were suggested. I do disk clean up regularly as
>>>part of my maintenance, but repeated it again.
>>>
>>> The pics - which I don't want!- are nowhere to be found. OLK* located a
>>> couple files, but these particular pics were not there. And I did
>>> include the advanced options in the search.
>>>
>>>
>>>
>>> They appear to be 'attached' to the win pic & fax viewer function. They
>>> do not occur with any other picture viewing program.
>>>
>>> Can I get to the win p&f viewer program and see if there are somehow
>>> attached there??? I have been unable to get that function to come up so
>>> I can search it.
>>>
>>> "John Inzer" <oobie@doobie.xyz> wrote in message
>>> news:eLKhzUzZIHA.2000@TK2MSFTNGP05.phx.gbl...
>>>> Paula wrote:
>>>>> Posted this in another forum earlier, but got no response.
>>>>>
>>>>> I run XP Pro, McAfee Security suite, keep system updated and scanned
>>>>> for bugs/etc weekly.
>>>>>
>>>>> Problem: when I open a picture with Win Pic and Fax Viewer, there are
>>>>> several pictures attached to the one I am trying to open. These were
>>>>> pics that came from an email several months ago, and were deleted at
>>>>> the time. When I open a picture with any other program, there are no
>>>>> add'l pics attached to it. The type of pic I try to open makes no
>>>>> difference.
>>>>> I have searched for files with the label on the 'extra' pics but
>>>>> nothing comes up. I have gone through all files visually with
>>>>> pictures in them, but cannot find these 8 pictures. I also cannot
>>>>> locate the win pic & fax viewer file to see if they are somehow
>>>>> attached to this function.
>>>>> Any suggestions appreciated.
>>>> ===============================
>>>> You are seeing Temporary Internet Files.
>>>>
>>>> If you wish to recover these pictures...navigate
>>>> to your Temporary Internet Files folder.
>>>>
>>>> C:\Documents and Settings\>username<\
>>>> Local Settings\Temporary Internet Files
>>>>
>>>> If you cannot find the folder it may be hidden...
>>>> open any folder and go to...Tools / Folder Options /
>>>> View tab...Tick..."Show Hidden Files and Folders /
>>>> Apply / OK. Now try again to find the folder.
>>>>
>>>> ===
>>>>
>>>> If you wish to eliminate the files...read the following.
>>>>
>>>> Running Disk Cleanup to delete Temporary
>>>> Internet Files may help:
>>>>
>>>> (310312) Description of the Disk Cleanup
>>>> Tool in Windows XP
>>>> http://support.microsoft.com/?kbid=310312
>>>>
>>>> Also the following article explains how to
>>>> empty the Temporary Internet Files folder:
>>>>
>>>> (260897) How to Delete the Contents of the
>>>> Temporary Internet Files Folder
>>>> http://support.microsoft.com/?kbid=260897
>>>>
>>>> And...if you use MS Outlook...the following
>>>> info previously posted by Yves Alarie may
>>>> be useful:
>>>>
>>>> Files downloaded from the internet or e-mail,
>>>> may be in a subfolder of your Temporary
>>>> Internet Files folder.
>>>>
>>>> The folder name will start with OLK and
>>>> there will be a number after OLK. The easiest
>>>> way to find this folder is to search for OLK*
>>>> and once found open it and see if the files
>>>> are there.
>>>>
>>>> Click on Start and Search and then:
>>>> All files and folders
>>>> More advanced options
>>>> Search system folders
>>>> Search hidden files and folders
>>>> Search subfolders
>>>>
>>>> In the top textbox "All or part..."
>>>> type in exactly this OLK*
>>>> and click search
>>>>
>>>> This search will take a while but should
>>>> return all folders starting with OLK.
>>>>
>>>> Open the folders, change the view to
>>>> Thumbnails and see if the unwanted files are
>>>> there. If so, just select them and delete. They
>>>> will go to your Recycle bin, delete them from
>>>> there also. Or, hold the Shift key down when
>>>> you delete them in order to prevent them from
>>>> going into your Recycle bin.
>>>>
>>>> --
>>>>
>>>> John Inzer
>>>> MS Picture It! -
>>>> Digital Image MVP
>>>>
>>>> Digital Image
>>>> Highlights and FAQs
>>>> http://support.microsoft.com/ph/695
>>>>
>>>> Notice
>>>> This is not tech support
>>>> I am a volunteer
>>>>
>>>> Solutions that work for
>>>> me may not work for you
>>>>
>>>> Proceed at your own risk
>>>>
>>>
>>>

>>
>>

>
>



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  #9 (permalink)  
Old 02-05-2008, 05:22 PM
spamlet
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
Just a thought, but if you try letting Picasa search your whole pc for
pictures, it might perhaps throw some light on where these pictures actually
reside. Picasa seems to have an alarming ability to turn up things thought
to have gone long ago, and also to find all the gifs etc in the temp etc
folders, and to be completely oblivious of who's account they are actually
stored in.

Worth a try?

Also, if by some peculiar chance these pics have become attached to the
viewer dll, can she not be given a new dll and delete the old one, just to
make sure?

Regards,

S


"Yves Alarie" <rd50@@pitt.edu> wrote in message
news:%23ztzfXBaIHA.1164@TK2MSFTNGP02.phx.gbl...
> Then you really have a very obscure problem.
> The posted solutions given to you have always worked before. So we now
> have to think harder about what the problem could be.
> Sorry about not being able to provide more help.
>
>
> "Paula" <vpall@hotmail.com> wrote in message
> news:U_udnTRSL-DjxDXanZ2dnUVZ_gqdnZ2d@comcast.com...
>> Yes, I did, in fact, follow the info left earlier re: temp files. I
>> found OLK files, but none were the ones that keep popping up. Everything
>> re: temp files that was posted earlier was followed. Temp files are
>> cleared from my system every week in the normal way at any rate. This
>> problem has been going on for several months.
>>
>> I will try to find the zip files that Michael refrenced.
>>
>>
>>
>> "Yves Alarie" <rd50@@pitt.edu> wrote in message
>> news:eqwP8t5ZIHA.5088@TK2MSFTNGP06.phx.gbl...
>>>I don't think you followed all instructions provided by John Inzer.
>>> Try following this again:
>>>
>>> If these are files were downloaded from or e-
>>> mail, they may be in a subfolder of your Internet temporary files. The
>>> folder
>>> name will start with OLK and there will be a number after OLK. The
>>> easiest
>>> way to find this folder it is to search for OLK* and once found open it
>>> and see if the
>>> files are there.
>>> Click on Start and Search and then
>>> All files and folders
>>> More advanced options
>>> Search system folders
>>> Search hidden files and folders
>>> Search subfolders
>>> In the top textbox "All or part..." type in exactly this
>>> OLK*
>>> and click search
>>> This search will take a while but should return all
>>> folders starting with
>>> OLK.
>>> Open the folders, change the view to Thumbnails and see
>>> if the unwanted
>>> files are there. If so, just select them and delete. They
>>> will go to your Recycle bin, delete them from there also. Or, hold the
>>> Shift key down when you delete them in order to prevent them from going
>>> into your Recycle bin.
>>>>
>>>>
>>>
>>>
>>> "Paula" <vpall@hotmail.com> wrote in message
>>> news:NKmdnXYvx_JAxTranZ2dnUVZ_ommnZ2d@comcast.com. ..
>>>>I have done all that were suggested. I do disk clean up regularly as
>>>>part of my maintenance, but repeated it again.
>>>>
>>>> The pics - which I don't want!- are nowhere to be found. OLK* located
>>>> a couple files, but these particular pics were not there. And I did
>>>> include the advanced options in the search.
>>>>
>>>>
>>>>
>>>> They appear to be 'attached' to the win pic & fax viewer function.
>>>> They do not occur with any other picture viewing program.
>>>>
>>>> Can I get to the win p&f viewer program and see if there are somehow
>>>> attached there??? I have been unable to get that function to come up
>>>> so I can search it.
>>>>
>>>> "John Inzer" <oobie@doobie.xyz> wrote in message
>>>> news:eLKhzUzZIHA.2000@TK2MSFTNGP05.phx.gbl...
>>>>> Paula wrote:
>>>>>> Posted this in another forum earlier, but got no response.
>>>>>>
>>>>>> I run XP Pro, McAfee Security suite, keep system updated and scanned
>>>>>> for bugs/etc weekly.
>>>>>>
>>>>>> Problem: when I open a picture with Win Pic and Fax Viewer, there
>>>>>> are
>>>>>> several pictures attached to the one I am trying to open. These were
>>>>>> pics that came from an email several months ago, and were deleted at
>>>>>> the time. When I open a picture with any other program, there are no
>>>>>> add'l pics attached to it. The type of pic I try to open makes no
>>>>>> difference.
>>>>>> I have searched for files with the label on the 'extra' pics but
>>>>>> nothing comes up. I have gone through all files visually with
>>>>>> pictures in them, but cannot find these 8 pictures. I also cannot
>>>>>> locate the win pic & fax viewer file to see if they are somehow
>>>>>> attached to this function.
>>>>>> Any suggestions appreciated.
>>>>> ===============================
>>>>> You are seeing Temporary Internet Files.
>>>>>
>>>>> If you wish to recover these pictures...navigate
>>>>> to your Temporary Internet Files folder.
>>>>>
>>>>> C:\Documents and Settings\>username<\
>>>>> Local Settings\Temporary Internet Files
>>>>>
>>>>> If you cannot find the folder it may be hidden...
>>>>> open any folder and go to...Tools / Folder Options /
>>>>> View tab...Tick..."Show Hidden Files and Folders /
>>>>> Apply / OK. Now try again to find the folder.
>>>>>
>>>>> ===
>>>>>
>>>>> If you wish to eliminate the files...read the following.
>>>>>
>>>>> Running Disk Cleanup to delete Temporary
>>>>> Internet Files may help:
>>>>>
>>>>> (310312) Description of the Disk Cleanup
>>>>> Tool in Windows XP
>>>>> http://support.microsoft.com/?kbid=310312
>>>>>
>>>>> Also the following article explains how to
>>>>> empty the Temporary Internet Files folder:
>>>>>
>>>>> (260897) How to Delete the Contents of the
>>>>> Temporary Internet Files Folder
>>>>> http://support.microsoft.com/?kbid=260897
>>>>>
>>>>> And...if you use MS Outlook...the following
>>>>> info previously posted by Yves Alarie may
>>>>> be useful:
>>>>>
>>>>> Files downloaded from the internet or e-mail,
>>>>> may be in a subfolder of your Temporary
>>>>> Internet Files folder.
>>>>>
>>>>> The folder name will start with OLK and
>>>>> there will be a number after OLK. The easiest
>>>>> way to find this folder is to search for OLK*
>>>>> and once found open it and see if the files
>>>>> are there.
>>>>>
>>>>> Click on Start and Search and then:
>>>>> All files and folders
>>>>> More advanced options
>>>>> Search system folders
>>>>> Search hidden files and folders
>>>>> Search subfolders
>>>>>
>>>>> In the top textbox "All or part..."
>>>>> type in exactly this OLK*
>>>>> and click search
>>>>>
>>>>> This search will take a while but should
>>>>> return all folders starting with OLK.
>>>>>
>>>>> Open the folders, change the view to
>>>>> Thumbnails and see if the unwanted files are
>>>>> there. If so, just select them and delete. They
>>>>> will go to your Recycle bin, delete them from
>>>>> there also. Or, hold the Shift key down when
>>>>> you delete them in order to prevent them from
>>>>> going into your Recycle bin.
>>>>>
>>>>> --
>>>>>
>>>>> John Inzer
>>>>> MS Picture It! -
>>>>> Digital Image MVP
>>>>>
>>>>> Digital Image
>>>>> Highlights and FAQs
>>>>> http://support.microsoft.com/ph/695
>>>>>
>>>>> Notice
>>>>> This is not tech support
>>>>> I am a volunteer
>>>>>
>>>>> Solutions that work for
>>>>> me may not work for you
>>>>>
>>>>> Proceed at your own risk
>>>>>
>>>>
>>>>
>>>
>>>

>>
>>

>
>



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  #10 (permalink)  
Old 02-05-2008, 06:32 PM
Paula
 
Posts: n/a
Re: Windows Picture and Fax Viewer problem
What/where is Picasa?

And thanks, Yves, for the help. I think you are right - maybe it's a ghost
file!


"spamlet" <spam.morespam@invalid.invalid> wrote in message
news:OHh%239uBaIHA.4712@TK2MSFTNGP04.phx.gbl...
> Just a thought, but if you try letting Picasa search your whole pc for
> pictures, it might perhaps throw some light on where these pictures
> actually reside. Picasa seems to have an alarming ability to turn up
> things thought to have gone long ago, and also to find all the gifs etc in
> the temp etc folders, and to be completely oblivious of who's account they
> are actually stored in.
>
> Worth a try?
>
> Also, if by some peculiar chance these pics have become attached to the
> viewer dll, can she not be given a new dll and delete the old one, just to
> make sure?
>
> Regards,
>
> S
>
>
> "Yves Alarie" <rd50@@pitt.edu> wrote in message
> news:%23ztzfXBaIHA.1164@TK2MSFTNGP02.phx.gbl...
>> Then you really have a very obscure problem.
>> The posted solutions given to you have always worked before. So we now
>> have to think harder about what the problem could be.
>> Sorry about not being able to provide more help.
>>
>>
>> "Paula" <vpall@hotmail.com> wrote in message
>> news:U_udnTRSL-DjxDXanZ2dnUVZ_gqdnZ2d@comcast.com...
>>> Yes, I did, in fact, follow the info left earlier re: temp files. I
>>> found OLK files, but none were the ones that keep popping up.
>>> Everything re: temp files that was posted earlier was followed. Temp
>>> files are cleared from my system every week in the normal way at any
>>> rate. This problem has been going on for several months.
>>>
>>> I will try to find the zip files that Michael refrenced.
>>>
>>>
>>>
>>> "Yves Alarie" <rd50@@pitt.edu> wrote in message
>>> news:eqwP8t5ZIHA.5088@TK2MSFTNGP06.phx.gbl...
>>>>I don't think you followed all instructions provided by John Inzer.
>>>> Try following this again:
>>>>
>>>> If these are files were downloaded from or e-
>>>> mail, they may be in a subfolder of your Internet temporary files. The
>>>> folder
>>>> name will start with OLK and there will be a number after OLK. The
>>>> easiest
>>>> way to find this folder it is to search for OLK* and once found open it
>>>> and see if the
>>>> files are there.
>>>> Click on Start and Search and then
>>>> All files and folders
>>>> More advanced options
>>>> Search system folders
>>>> Search hidden files and folders
>>>> Search subfolders
>>>> In the top textbox "All or part..." type in exactly this
>>>> OLK*
>>>> and click search
>>>> This search will take a while but should return all
>>>> folders starting with
>>>> OLK.
>>>> Open the folders, change the view to Thumbnails and see
>>>> if the unwanted
>>>> files are there. If so, just select them and delete. They
>>>> will go to your Recycle bin, delete them from there also. Or, hold the
>>>> Shift key down when you delete them in order to prevent them from going
>>>> into your Recycle bin.
>>>>>
>>>>>
>>>>
>>>>
>>>> "Paula" <vpall@hotmail.com> wrote in message
>>>> news:NKmdnXYvx_JAxTranZ2dnUVZ_ommnZ2d@comcast.com. ..
>>>>>I have done all that were suggested. I do disk clean up regularly as
>>>>>part of my maintenance, but repeated it again.
>>>>>
>>>>> The pics - which I don't want!- are nowhere to be found. OLK* located
>>>>> a couple files, but these particular pics were not there. And I did
>>>>> include the advanced options in the search.
>>>>>
>>>>>
>>>>>
>>>>> They appear to be 'attached' to the win pic & fax viewer function.
>>>>> They do not occur with any other picture viewing program.
>>>>>
>>>>> Can I get to the win p&f viewer program and see if there are somehow
>>>>> attached there??? I have been unable to get that function to come up
>>>>> so I can search it.
>>>>>
>>>>> "John Inzer" <oobie@doobie.xyz> wrote in message
>>>>> news:eLKhzUzZIHA.2000@TK2MSFTNGP05.phx.gbl...
>>>>>> Paula wrote:
>>>>>>> Posted this in another forum earlier, but got no response.
>>>>>>>
>>>>>>> I run XP Pro, McAfee Security suite, keep system updated and scanned
>>>>>>> for bugs/etc weekly.
>>>>>>>
>>>>>>> Problem: when I open a picture with Win Pic and Fax Viewer, there
>>>>>>> are
>>>>>>> several pictures attached to the one I am trying to open. These
>>>>>>> were
>>>>>>> pics that came from an email several months ago, and were deleted at
>>>>>>> the time. When I open a picture with any other program, there are no
>>>>>>> add'l pics attached to it. The type of pic I try to open makes no
>>>>>>> difference.
>>>>>>> I have searched for files with the label on the 'extra' pics but
>>>>>>> nothing comes up. I have gone through all files visually with
>>>>>>> pictures in them, but cannot find these 8 pictures. I also cannot
>>>>>>> locate the win pic & fax viewer file to see if they are somehow
>>>>>>> attached to this function.
>>>>>>> Any suggestions appreciated.
>>>>>> ===============================
>>>>>> You are seeing Temporary Internet Files.
>>>>>>
>>>>>> If you wish to recover these pictures...navigate
>>>>>> to your Temporary Internet Files folder.
>>>>>>
>>>>>> C:\Documents and Settings\>username<\
>>>>>> Local Settings\Temporary Internet Files
>>>>>>
>>>>>> If you cannot find the folder it may be hidden...
>>>>>> open any folder and go to...Tools / Folder Options /
>>>>>> View tab...Tick..."Show Hidden Files and Folders /
>>>>>> Apply / OK. Now try again to find the folder.
>>>>>>
>>>>>> ===
>>>>>>
>>>>>> If you wish to eliminate the files...read the following.
>>>>>>
>>>>>> Running Disk Cleanup to delete Temporary
>>>>>> Internet Files may help:
>>>>>>
>>>>>> (310312) Description of the Disk Cleanup
>>>>>> Tool in Windows XP
>>>>>> http://support.microsoft.com/?kbid=310312
>>>>>>
>>>>>> Also the following article explains how to
>>>>>> empty the Temporary Internet Files folder:
>>>>>>
>>>>>> (260897) How to Delete the Contents of the
>>>>>> Temporary Internet Files Folder
>>>>>> http://support.microsoft.com/?kbid=260897
>>>>>>
>>>>>> And...if you use MS Outlook...the following
>>>>>> info previously posted by Yves Alarie may
>>>>>> be useful:
>>>>>>
>>>>>> Files downloaded from the internet or e-mail,
>>>>>> may be in a subfolder of your Temporary
>>>>>> Internet Files folder.
>>>>>>
>>>>>> The folder name will start with OLK and
>>>>>> there will be a number after OLK. The easiest
>>>>>> way to find this folder is to search for OLK*
>>>>>> and once found open it and see if the files
>>>>>> are there.
>>>>>>
>>>>>> Click on Start and Search and then:
>>>>>> All files and folders
>>>>>> More advanced options
>>>>>> Search system folders
>>>>>> Search hidden files and folders
>>>>>> Search subfolders
>>>>>>
>>>>>> In the top textbox "All or part..."
>>>>>> type in exactly this OLK*
>>>>>> and click search
>>>>>>
>