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spooling problem

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  #1 (permalink)  
Old 04-23-2008, 03:39 PM
Steve
 
Posts: n/a
spooling problem
Hi,

When printing a file on one computer I get a timeout error as the data going
to the printer is slow. In most other computers the data continues to the
printer and the printer starts printing again and the message goes away.
But in this one computer. The spooler automatically restarts the print job
(while it continues the spooling) which causes the printer to kick out what
ever it has already printed and start printing the job from scratch. This
happens a couple of times until the full job gets spooled so then it prints
the full image. This is a very large image about 36" by 8' and is very
costly as a lot of expensive paper is getting wasted. The computer is using
windows 2000 and the printer is an Epson 9800. As I said a timeout message
isn't unusual for printing such a large image in a very high resolution, but
as the spooling continues usually it jut continues to print after a short
delay, but in this case there seems to be a 'if timeout restart' option.
I've looked through all the printer options and spooler options in windows
and can't see possible option is. If anyone knows what setting I need to
change I would appreciate it.

Thanks

Steve


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  #2 (permalink)  
Old 04-23-2008, 04:08 PM
Alan Morris [MSFT]
 
Posts: n/a
Re: spooling problem
I'll assume this is a device with a network card. If you have this setup to
an LPT port you can configure the LPT timeout value to 9999



change the Advanced printer property to Start printing after the last page
has spooled.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" <steveg@digifab.com> wrote in message
news:eqDY9eVpIHA.672@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> When printing a file on one computer I get a timeout error as the data
> going to the printer is slow. In most other computers the data continues
> to the printer and the printer starts printing again and the message goes
> away. But in this one computer. The spooler automatically restarts the
> print job (while it continues the spooling) which causes the printer to
> kick out what ever it has already printed and start printing the job from
> scratch. This happens a couple of times until the full job gets spooled so
> then it prints the full image. This is a very large image about 36" by 8'
> and is very costly as a lot of expensive paper is getting wasted. The
> computer is using windows 2000 and the printer is an Epson 9800. As I
> said a timeout message isn't unusual for printing such a large image in a
> very high resolution, but as the spooling continues usually it jut
> continues to print after a short delay, but in this case there seems to be
> a 'if timeout restart' option. I've looked through all the printer options
> and spooler options in windows and can't see possible option is. If
> anyone knows what setting I need to change I would appreciate it.
>
> Thanks
>
> Steve
>



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  #3 (permalink)  
Old 04-23-2008, 05:57 PM
Steve
 
Posts: n/a
Re: spooling problem
Yes it's a network connection (TCP/IP). The start printing after last page
option does work in that there is no re-start etc. but because of how large
the image is, it can take an extremely long time to spool the file before it
begins printing. Plus on other computers this doesn't happen.

Any other ideas?

Thanks

Steve



"Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
news:OQ32SxVpIHA.5096@TK2MSFTNGP02.phx.gbl...
> I'll assume this is a device with a network card. If you have this setup
> to an LPT port you can configure the LPT timeout value to 9999
>
>
>
> change the Advanced printer property to Start printing after the last page
> has spooled.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Steve" <steveg@digifab.com> wrote in message
> news:eqDY9eVpIHA.672@TK2MSFTNGP02.phx.gbl...
>> Hi,
>>
>> When printing a file on one computer I get a timeout error as the data
>> going to the printer is slow. In most other computers the data continues
>> to the printer and the printer starts printing again and the message goes
>> away. But in this one computer. The spooler automatically restarts the
>> print job (while it continues the spooling) which causes the printer to
>> kick out what ever it has already printed and start printing the job from
>> scratch. This happens a couple of times until the full job gets spooled
>> so then it prints the full image. This is a very large image about 36"
>> by 8' and is very costly as a lot of expensive paper is getting wasted.
>> The computer is using windows 2000 and the printer is an Epson 9800. As
>> I said a timeout message isn't unusual for printing such a large image in
>> a very high resolution, but as the spooling continues usually it jut
>> continues to print after a short delay, but in this case there seems to
>> be a 'if timeout restart' option. I've looked through all the printer
>> options and spooler options in windows and can't see possible option is.
>> If anyone knows what setting I need to change I would appreciate it.
>>
>> Thanks
>>
>> Steve
>>

>
>



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  #4 (permalink)  
Old 04-24-2008, 04:31 PM
Alan Morris [MSFT]
 
Posts: n/a
Re: spooling problem
Check the CPU usage in task manager when you are sending the job.

Also how fast are file transfers from the client machine? This could be
network related (nic, transports installed, firewall settings)

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" <steveg@digifab.com> wrote in message
news:ON$wjsWpIHA.3860@TK2MSFTNGP02.phx.gbl...
> Yes it's a network connection (TCP/IP). The start printing after last
> page option does work in that there is no re-start etc. but because of
> how large the image is, it can take an extremely long time to spool the
> file before it begins printing. Plus on other computers this doesn't
> happen.
>
> Any other ideas?
>
> Thanks
>
> Steve
>
>
>
> "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
> news:OQ32SxVpIHA.5096@TK2MSFTNGP02.phx.gbl...
>> I'll assume this is a device with a network card. If you have this setup
>> to an LPT port you can configure the LPT timeout value to 9999
>>
>>
>>
>> change the Advanced printer property to Start printing after the last
>> page has spooled.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Steve" <steveg@digifab.com> wrote in message
>> news:eqDY9eVpIHA.672@TK2MSFTNGP02.phx.gbl...
>>> Hi,
>>>
>>> When printing a file on one computer I get a timeout error as the data
>>> going to the printer is slow. In most other computers the data
>>> continues to the printer and the printer starts printing again and the
>>> message goes away. But in this one computer. The spooler automatically
>>> restarts the print job (while it continues the spooling) which causes
>>> the printer to kick out what ever it has already printed and start
>>> printing the job from scratch. This happens a couple of times until the
>>> full job gets spooled so then it prints the full image. This is a very
>>> large image about 36" by 8' and is very costly as a lot of expensive
>>> paper is getting wasted. The computer is using windows 2000 and the
>>> printer is an Epson 9800. As I said a timeout message isn't unusual for
>>> printing such a large image in a very high resolution, but as the
>>> spooling continues usually it jut continues to print after a short
>>> delay, but in this case there seems to be a 'if timeout restart' option.
>>> I've looked through all the printer options and spooler options in
>>> windows and can't see possible option is. If anyone knows what setting I
>>> need to change I would appreciate it.
>>>
>>> Thanks
>>>
>>> Steve
>>>

>>
>>

>
>



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